Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10899857August 31, 2016
STRUCTURE:BODY
SINCE MARCH OF 2016 I'VE HAD TO DEAL WITH DOOR LATCH ISSUES. MY DRIVER SIDE DOOR FAILED TO STAY SHUT. LUCKILY IT WAS JUST SITTING IN MY DRIVEWAY AND QUIT WORKING OVERNIGHT. THE SECOND OCCURRENCE WAS MY REAR DRIVE SIDE DOOR FLEW OPEN WHEN I TURNED ON A CITY STREET. LASTLY, THE REAR PASSENGER DOOR SWUNG OPEN WHILE DRIVE DOWN ANOTHER CITY STREET ROAD. FORD REFUSES TO FIX UNLESS I PAY CLOSE TO $700 PER DOOR OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902945August 31, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR SWUNG OPEN AMIDST DRIVING DOWN A RESIDENTIAL STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902946August 31, 2016
STRUCTURE:BODY
WHILE I WAS BACKING OUT OF MY PARKING SPACE MY PASSENGER DOOR HAD SWUNG OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902965August 31, 2016
STRUCTURE:BODY
DOOR FAILS TO LATCH AND OPENS WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899410August 30, 2016
STRUCTURE:BODY
I HAVE A 2012 FORD FOCUS SE HATCHBACK. WITH FAULTY DOOR LATCHES. TWO (DRIVER'S SIDE DOOR, AND DRIVERS SIDE REAR DOOR) HAVE BEEN REPLACED. FORD HAS ISSUED A RECALL FOR THIS SPECIFIC PROBLEM, INCLUDING MANY 2012 FOCUS MODELS, HOWEVER, MY 2012 FOCUS WAS NOT INCLUDED IN THIS RECALL. THE DEALERSHIP HAS NOT BEEN VERY HELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899469August 30, 2016
UNKNOWN OR OTHER
IN JUNE 2016 MY DRIVER'S DOOR LATCH BROKE AND MY DOOR WOULD FLY OPEN AS I DROVE IT. I WAS INFORMED THERE IS NO RECALL FOR THE FORD FOCUS 2012. I PAID THE $385 FOR REPAIRS. YESTERDAY MY PASSENGER DOOR HAD THE SAME PROBLEM. I AM GETTING NOWHERE BY CALLING THE NATIONAL FORD NUMBER AND I AM GETTING NOWHERE WITH OUR LOCAL DEALERSHIP. SOME FORD MODELS HAVE BEEN RECALLED, BUT NOT MINE. I AM FEARFUL TO HAVE MY GRANDCHILDREN IN THE CAR WITH ME. WHO KNOWS WHEN THE BACK DOORS ARE GOING TO BREAK SINCE BOTH FRONT DOORS HAVE BROKEN?! FORTUNATELY I WAS IN A PARKING LOT BOTH TIMES THE DOORS BROKE. IT IS VERY DIFFICULT DRIVING HOME 30 MILES WHILE HOLDING A DOOR SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899500August 30, 2016
UNKNOWN OR OTHER
THE DOOR WONT SHUT ANYMORE, IT FLEW OPEN! I WAS DRIVING HOME AND MADE A HARD TURN THE DOOR FLEW OPEN ALMOST HIT ANOTHER CAR. NOW IT WONT STAY SHUT AT ALL, CALLED FORD THEY SAID $400-$500 TO FIX IT! I SAY HELL NO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899542August 30, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE REAR DRIVER SIDE DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR DID NOT CLOSE CORRECTLY NOR WAS IT STAYING CLOSED. THE DOOR WAS BEING HELD CLOSED WITH THE VEHICLE'S SEAT BELT. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899558August 30, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899582August 30, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY DAUGHTER WAS DRIVING THE CAR AT A VERY HIGH SPEED, THE VEHICLE DIED SUDDENLY, AND SHE WAS FORCED TO "GLIDE" INTO THE MEDIAN. TOOK VEHICLE INTO DEALERSHIP, AND WAS TOLD THE TRANS MODULE IS ON A "REPLACEMENT PROGRAM", AND THAT THE MODULE IS ON BACK ORDER. I WAS TOLD THAT I COULD RENT A CAR BECAUSE THERE IS NOTHING I COULD DO. MOST IMPORTANTLY, WHEN I REMINDED THE GENTLEMAN THIS WAS A SAFETY ISSUE, I WAS TOLD THAT ITS REALLY NOT A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899605August 30, 2016
STRUCTURE:BODY
I WAS DRIVING THROUGH AN INTERSECTION MAKING A LEFT TUN WHEN ALL OF A SUDDEN MY DRIVERS SIDE PASSENGER DOOR FLEW OPEN. MY DOG WAS IN HIS CRATE IN THE BACK SEAT AND ALMOST FLEW OUT. I PULLED OVER AND COULD NOT GET THE DOOR TO LATCH. I'VE HAD TO TIE IT DOWN BECAUSE I CAN NOT AFFORD $600 TO PAY TO GET THIS FIXED. PLEASE FORD RECALL THIS MODEL SO I DON'T HAVE TO DRIVE AROUND IN THIS DANGEROUS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899663August 30, 2016
STRUCTURE:BODY
DOOR LATCH...SPECIFICALLY DRIVERS SIDE REAR DOOR.....FAILED TO LATCH AND STILL WILL NOT LATCH. CAME OUT FROM MY WORK LOCATION AND OPENED DOOR, PLACED LUNCH BOX IN BACK SEAT, SHUT DOOR(I THOUGHT), GOT IN AND STARTED CAR AND WARNING SYSTEM ADVISED REAR DOOR NOT SHUT. GOT OUT AND TRIED TO SHUT DOOR BUT WOULD NOT LATCH ANY MORE. HAD TO TIE DOOR WITH STRING TO KEEP IT FROM FLYING OPEN GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899162August 29, 2016
STRUCTURE:BODY
WHILE DRIVING ON I-75 FROM ATLANTA TO TAMPA MY DRIVER SIDE DOOR JUST FLEW OPEN WHILE I WAS DOING ABOUT 70MPH. THANKFULLY NOBODY WAS NEXT TO ME AT THE TIME AND I HAD TWINE IN MY CAR TO TIE THE DOOR SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899227August 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER CLOSING THE REAR PASSENGER DOOR, THE DOOR LATCH FAILED. WHILE DRIVING, THE FRONT PASSENGER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899264August 29, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE TRAVELING HOME FROM WORK, MY CAR STALLED BRIEFLY ON MAIN STREET. I IMMEDIATELY PULLED INTO A PARKING LOT TO GET MY CAR OUT OF THE STREET. I TURNED IT OFF AND BACK ON AND RESUMED DRIVING. I MADE IT TO MY DESTINATION AND GOT IN THE VEHICLE TO DRIVE AGAIN AND THE CAR WOULD RUN GO ANYWHERE. THE FORD DEALERSHIP SAID TO BRING IT TO THEIR SHOP FOR A DIAGNOSIS. I WAS ON THE WAY TO TAKE MY 2012 FORD FOCUS TITANIUM TO THE SERVICE DEPARTMENT AT EMPIRE FORD IN ABINGDON, VA. THEY STATED THE CAR WOULD BE OK TO DRIVE IF I COULD GET THE VEHICLE TO GO FORWARDS. I WAS TRAVELING 65 MPH DOWN THE INTERSTATE AND THE VEHICLE STALLED OUT ON THE INTERSTATE. I TRIED TO GIVE THE CAR FUEL AND BEGAN PRESSING THE GAS AND THE CAR WOULD NOT MOVE. SPEED LIMIT IS 70 AND 70-75 MPH CARS WERE COMING TOWARDS ME. I WAS FORCED TO CROSS OVER THE ON RAMP WHERE CARS WERE MERGING ON TO THE INTERSTATE TO GET TO THE EMERGENCY SIDE OF THE INTERSTATE. IT WAS A PRETTY SCARY EVENT AND I FELT THAT MY LIFE WAS PUT IN DANGER. SO, NOW FORD IS SAYING THERE IS NOTHING THEY CAN DO BUT FIX THE TCM (TRANSMISSION CONTROL MODULE). THERE IS NO FIX!!!! IF THERE WAS, I FEEL LIKE IT WOULD HAVE ALREADY HAPPENED. SO I AM STUCK WITH A VEHICLE THAT HAS BEEN IN THE SHOP FIVE TIMES NOW FOR TRANSMISSION ISSUES. IT IS CLEARLY UNSAFE TO DRIVE. WHAT IS IT GOING TO TAKE IN ORDER FOR FORD TO SEE THERE IS NOT A FIX FOR THESE MODELS, SOMEONE LOSING THEIR LIFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899380August 29, 2016
UNKNOWN OR OTHER
DRIVING DOWN THE ROAD THE REAR DRIVERS SIDE DOOR CAME OPEN ON ITS OWN, IT HAS DONE THIS SEVERAL TIMES, IT DOES NOT LATCH, AND IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899065August 28, 2016
ELECTRICAL SYSTEM
LOUD POPPING AND CRACKLING NOISE THEN INOP RADIO. STATIONARY OR IN MOTION. DIAGNOSED BY FORD AS CONSISTANT WITH OTHER RADIO FALURES WHERE THE ACM IS FAULTY. ADVISED FIX WAS REPLACE @ $800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899066August 28, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DOOR LATCH ON THE FRONT DRIVER'S SIDE DOOR IS BROKEN AND WILL NOT ALLOW THE DOOR TO CLOSE. I CANNOT LOCK THE CAR DOOR OR SHUT IT. WHEN I ATTEMPT TO CLOSE THE DOOR IT "POPS" BACK OPEN. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET WHILE TURNING. I WAS DRIVING AND THE DOOR SUDDENLY OPENED BY ITSELF WHEN MAKING A TURN, DUE TO THE BROKEN LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899063August 28, 2016
STRUCTURE:BODY
CAR DOOR RANDOMLY STOPPED LATCHING. SECOND TIME THIS HAS HAPPENED, ONCE IN MOTION AND ONCE NOT IN MOTION. TERRIFYING AND FRUSTRATING EXPERIENCE. ONE REPAIR HAS BEEN DONE SO FAR, COSTING 450 DOLLARS. HUGE SAFETY HAZZARD, ESPECIALLY DUE TO THE RANDOMNESS OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899074August 28, 2016
POWER TRAIN
THIS HAS BEEN AN ONGOING PROBLEM. THE TRANSMISSION IN MY FORD HAS STOPPED FUNCTIONING AND LEFT ME SITTING ON THE SIDE OF THE INTERSTATE MANY TIMES. I HAVE BEEN LUCKY IN THAT I HAVE ONLY BEEN STRANDED IN A TRAFFIC LANE ONCE. I HAVE TAKEN IT TO FORD AND GONE THROUGH THE SAME THINGS THAT SO MANY PEOPLE HAVE ALREADY STATED: FIRST THEY BLAMED IT ON INSUFFICIENT ELECTRICAL GROUNDS, THEN THEY CHARGED ME $200 TO REPROGRAM THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION THEN FAILED IN THE DEALERS LOT. I FINALLY HAD THE TCM REPLACED UNDER RECALL IN FENRUARY 2015 AND HAVE BEEN LUCKY WHEN COMPARED TO MANY OTHERS. THE VEHICLE HAS RECENTLY BEGUN SHAKING VIOLENTLY, LURCHING FORWARD, AND SOMETIMES NOT MOVING FORWARD AT ALL. I NEVER KNOW WHAT GEAR I WILL GET WHEN I PRESS THE ACCELERATOR OR IF I WILL GET A FORWARD GEAR AT ALL. THE MOST DANGEROUS THING IS THE UNPREDICTABILITY. IT HAPPENS FREQUENTLY AT HIGHWAY SPEEDS BUT CITY DRIVING IS INTOLERABLE. THE FORD MECHANIC TOLD ME I NEED A NEW TCM (AGAIN?), BOTH CLUTCHES, AND THE SLAVE CYLINDER REPLACED. I ASKED HOW LONG I COULD EXPECT THAT REPAIR TO LAST. HE ADMITTED - AWAY FROM OTHER EMPLOYEES - THAT THE VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD BECAUSE IT IS TOO DANGEROUS. THE FORD SERVICE CONSULTANT ADVISED ME TO PARK THE CAR AND TO SELL IT BUT MY CONSCIENCE WILL NOT ALLOW ME TO PUT SOMEONE ELSE AT RISK BY DRIVING IT. I HAVE PARKED THE FOCUS AND WILL NOT ALLOW ANYONE TO DRIVE IT. A USED CAR LOT EMPLOYEE TOLD ME ON 27 AUGUST THAT SHE REFUSES TO SELL THEM BECAUSE THEY ARE TOO DANGEROUS. A BRIEF SEARCH OF THE NET REVEALS LAWSUITS IN AUSTRALIA, CANADA, ILLINOIS, AND CALIFORNIA ALL FOR THE SAME PROBLEMS. THESE VEHICLES MUST BE RECALLED AND THE TRANSMISSIONS MUST BE REPLACED WITH A SYSTEM THAT ACTUALLY WORKS, NOT WITH THE SAME BAD SYSTEM. IT IS A MATTER OF TIME BEFORE ONE OF THESE DEFECTIVE TRANSMISSIONS GETS SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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