Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11492171November 3, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH and at various speeds, the vehicle started to shudder and vibrate. The contact stated that she pulled off the road and turned off and restarted the vehicle which seemed to reset the transmission. The contact stated that the check engine light was illuminated. The contact had taken the vehicle to a local dealer several times and the vehicle was diagnosed, and the clutch assembly was replaced twice, and the transmission control module was first reprogrammed and then replaced. The vehicle been repaired; however, the transmission failure persisted. The vehicle was not recently repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491906November 2, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2013 Ford Focus. The contact stated that after shifting into drive, the vehicle started to jerk abnormally. The contact stated that after accelerating to 40 MPH, the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty only covered the transmission, not the clutch. The failure mileage was 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491990November 2, 2022
STEERING
The contact owns a 2013 Ford Focus. The contact stated that while his wife was driving approximately 10 MPH, the power steering became inoperable. The message to pull over safely was displayed. The red critical warning indicator light was illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the power steering control module (PSCM) needed to be replaced but the parts were back ordered. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the dealer. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491342October 28, 2022
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undetermined speed, the vehicle would shudder while shifting gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the transmission module had caused the failure. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the NHTSA Hotline. The approximate failure mileage was 46,000. The consumer stated repairs for the vehicle would cost $3,000 and requesting either reimbursement or included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491204October 27, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to coast the vehicle off the road. The engine fault service light illuminated. The contact stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (PCM) software needed to be updated, and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the NHTSA was responsible for including VIN in recalls and advised to call the NHTSA Hotline. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490962October 26, 2022
UNKNOWN OR OTHER
The vehicle sputters and shakes when pulling out. I try not to pull out if someone is coming because I am not sure if the car will stale out or not. The vehicle shuts off sometimes. It has been overheating a lot lately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490176October 20, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while driving at low speeds, the transmission failed to shift as designed. The contact stated that whenever the vehicle was shifted into gear, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer for routine maintenance but was diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489821October 18, 2022
POWER TRAIN
I purchased a 2013 Ford Focus in the spring of 2020. I have taken my car to the dealership three times (it's about to be a fourth time) for the same Transmission Control Module issue. They keep replacing the part because it is recalled, and each time the new module stops working after roughly 5,000 miles. Today is the fourth time it has malfunctioned. The car shudders and jumps when I downshift at stoplights, and it will not shift to fourth gear to drive at acceptable speeds on the highway to my job. The car never shifts well, but this is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489447October 16, 2022
STEERING
I have a 2013 Ford Focus Titanium with 92k miles and have been experiencing problems with my electric steering rack. It’s making noises when turning the steering wheel. I have not had it replaced yet as I fill this something that should recalled and covered through Ford. It has not locked on me yet but this is something that should be recalled and fixed as I’m hearing multiple ford owners are experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488833October 11, 2022
STEERING
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488574October 9, 2022
ELECTRICAL SYSTEM
Car acted like the battery was dead, then when the car started the Check Engine Light engaged. The car did not have to be jumped. Put the car in Drive and accelerated. The Transmission changed gears rather rough. After a couple miles the car, although in reverse or drive had, zero acceleration power. Seemed as though I was in Park or Neutral. The 3rd day with this issue, I was prompted that the Transmission was overheating. Please note that the car had been started and in park for 5 minutes. Took the vehicle to the auto shop and found the TCM failed at 54 thousand miles. Before this issue there was not any sign of issues. Looked at my maintenance records and found the TCM had been reprogrammed by an Official Authorized Ford Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487897October 4, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 MPH, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487638October 3, 2022
POWER TRAIN
Like me and countless others, the transmission shutters at low speed causing a safety issue, apparently people have been having this issue even out the door when their cars had 100 miles on them, I just got mine and it has this issue, I'm gonna go see how much it is to get fixed but I'd like it if I didnt have to pay since so many others are also having this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487642October 3, 2022
ELECTRICAL SYSTEM:HORN
Horn stopped working three times. Was replaced by a certified mechanic both times and once again horn stopped working. Horn is getting wet because of its placement from what the mechanic he also said it’s a safety issue that does needs to recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487088September 29, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure continued and the dual clutch was replaced several times. The manufacturer was contacted and but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486979September 28, 2022
POWER TRAIN
There is a shudder in the transmission when accelerating, upshifting and occasionally downshifting as well. It has not posed any safety risk yet. My car has not (to my knowledge) been inspected by a dealership, service center, insurance representative, etc. but there have been previous recalls for this issue. Since buying it last autumn there has been a small, almost unnoticeable shudder, but it has quickly gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486678September 27, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the RPM revved up and the vehicle started shuddering. There was no warning light illuminated. The contact stated that the failure would stop after driving for an extended period. However, the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the used car dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was taken back to the used car dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,042.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486091September 23, 2022
UNKNOWN OR OTHER
Lost power while driving on highway. Ford dealership identified problem with TCM. Car has not been repaired at this time. Waiting for back ordered TCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485490September 20, 2022
WHEELS
Could not get tires rotated due to "swollen"lug nuts. Also the tool to fix a flat tire will no longer fit the lug nuts due to the swelling of the lug nuts. I feel like this is a very serious safety issue and we, the owners should not have the burden of having this situation fixed!! Please help!! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485071September 18, 2022
FUEL/PROPULSION SYSTEM
Faulty canister purge valve caused vehicle to stall and shut down while driving on public roads. Canister purge valve is also causing check engine code P0420. Catalytic converter is also giving out while operating causing a lot of white smoke from the exhaust and catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus