Ford Focus Complaints (2007)

391 consumer complaints on file.

#10453230March 27, 2012
LATCHES/LOCKS/LINKAGES
DRIVER SIDE BACK DOOR WILL NOT LOCK AT ALL...THEREFORE I CAN'T LET MY CHILD RIDE IN THE CAR BECAUSE I CAN'T PUT THE CHILD LOCK ON THE CAR. THIS IS VERY UNSAFE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451488March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY AND WITHOUT WARNING. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE REFUSED TO STOP. THE CONTACT THEN TURNED THE VEHICLE OFF WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO PERFORM AS NORMAL. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,601. ..UPDATED 04/11/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450433March 6, 2012
ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE THE CAR HAD TOTAL FAILURE OF ITS ELECTRICAL SYSTEM. ALL DASHBOARD FUNCTIONS FAILED, LIGHTS, RADIO, ANYTHING ELECTRICAL. WITHIN 5 MINUTES THE CAR STALLED AND WOULD NOT STARTED AGAIN. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP. TESTS INDICATED THAT THE ALTERNATOR WAS DEFECTIVE. PRIOR TO THIS INCIDENT THERE WAS ABSOLUTELY NO WARNING INDICATING A PROBLEM WITH THE CHARGING SYSTEM. THE CAR IS 5 YEARS OLD AND ONLY HAS 30,630 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449987March 1, 2012
AIR BAGS, STEERING
AIR BAG LIGHT IS ILLUMINATED OR ON. HOWEVER, MY CAR HAS NEVER BEEN IN AN ACCIDENT OR COLLISION. POWER STEERING ON THE CAR WENT BAD. I HAD TO GET IT REPLACED. WANTED TO KNOW IF THERE ARE ANY RECALLS FOR BOTH OF THESE ISSUES. I BOUGHT THIS CAR NEW. SHOULD I BE EXPERIENCING PROBLEMS THIS SOON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449184February 24, 2012
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
THERE ARE TWO RECURRING PROBLEMS THAT REALLY CONCERN ME: 1) TRANSMISSION/POWERTAIN LIGHT HAS FLICKERED ON-AND-OFF AND THEN GOES OFF COMPLETELY. INITIALLY I ASSUMED IT WAS A FUSE OR ELECTRICAL PROBLEM. THERE HAVE BEEN SEVERAL EPISODES, THE SCARIEST TO DATE ON 2-20-12 THE CAR SEEMED TO "LOSE GEARS," SHUTTERED A LITTLE, AND SUDDENLY FELT IT WAS GOING TO STALL OUT ON A SHORT INCLINE. MY 15 YEAR OLD DAUGHTER (WITH LEARNER'S PERMIT) WAS AT THE WHEEL. IT WAS FRIGHTENING AS THE CAR FELT IT WOULD ROLL BACKWARD WITH TRAFFIC STACKED UP BEHIND HER. 2) BRAKES: ON TWO OCASSIONS SINCE I HAVE OWNED THE CAR (3.5 MONTHS) THE BRAKES, WHEN APPLIED (NORMAL FASHION) COMPLETELY WENT TO THE FLOOR WITHOUT FUNCTIONING: THERE WAS NOTHING THERE. A COUPLE OF MINUTES LATER, AND ONLY AFTER PUMPING THE BRAKES A FEW TIMES, DID THE "BRAKE FUNCTION RETURN." MY MOTHER HAD WARNED ME ABOUT THIS - SHE ALSO PROVIDED ME WITH A FILE FOLDER OF ALL REPAIRS SHE HAD MADE ON THE CAR. TWICE; SHE HAD THE MASTER BRAKE CYLINDER REPLACED! SHE COMPLAINED TO THE FORD DEALER IN HER HOMETOWN, WHO "BRUSHED IT OFF" AND ASSURED HER THERE WOULD BE NO FURTHER PROBLEMS. IN THE LAST 3 WEEKS, THE BRAKES FAILED AGAIN - AND AGAIN, MY 15 YEAR OLD WAS AT THE WHEEL. I CANNOT TELL YOU HOW FRIGHTENING THIS WAS - IF NHTSA IS AWARE OF MULTIPLE COMPLAINTS ABOUT A DESIGN FAILURE; WHY HASN'T FORD ISSUED A RECALL TO MAKE THE NECESSARY REPAIRS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448249February 16, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
PASSANGER REAR DOOR LOCK WILL NOT LOCK WITH MANUAL OPERATION OR THE REMOTE. THIS IS A SAFETY ISSUE BECAUSE OUR KIDS CAN JUST OPEN THE REAR DOOR BECAUSE YOU HAVE NO ABILITY TO LOCK THE DOOR WITH THE CHILD SAFETY LOCK FEATURE. THE LOCK IS JAMMED IN THE UNLOCK POSITION. THERE IS A RECALL ON THE 2005 FOCUS DOOR LOCKS BUT NOT THE 2007? THE LATCH LOCK ASSEMBLY IS THE SAME FROM 2000-2007 FORD MODEL YEARS. THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE ALL OVER THE WEB. I HOPE PEOPLE START REPORTING THIS MORE ON THIS SITE. THE DEALER WANTS TO CHARGE ME $500 TO REPLACE THE JAMMED UNLOCKED DOOR LATCH THAT REQUIRES THE COMPLETE LATCH ASSEMBLY TO BE REPLACED. I'M ALSO NOT HAPPY THAT ANYONE CAN GET AT MY CHILD BY JUST PULLING ON THE DOOR HANDLE. IF YOU CAN'T LOCK THE REAR DOOR IT MAKES IT REAL EASY FOR SOMEONE TO HARM OUR CHILDREN. I ALSO CAN'T IMAGINE OUR CHILDREN UNKNOWINGLY PULLING ON THE HANDLE AND FALLING OUT OF THE CAR BECAUSE I WAS NOT ABLE TO LOCK THE REAR DOOR. I CAN'T AFFORD THE $500 BUCKS-- OUR CHILDREN ARE AT RISK. FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT RECALLING THIS ISSUE AND WILL SUFFER DEARLY FROM THE LAWSUITS THAT COME THEIR WAY. LAST FORD I EVER BUY PERIOD!!! PROTECT THE CONSUMER FORD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447954February 14, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE RADIO AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO OPERATE INTERMITTENTLY. THE VEHICLE THEN STALLED. THE VEHICLE COASTED TO THE SHOULDER AND WAS TOWED TO AN AUTO BODY SHOP. THE AUTO BODY SHOP STATED THAT THE ALTERNATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONCE AND THE VEHICLE WOULD NOT START. THE DEALER WAS NOT MADE AWARE OF THE SECOND OCCURRENCE. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 58,120 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447175February 8, 2012
AIR BAGS
AIR BAG LIGHT LIGHTS UP INDICATING SOME TYPE OF FAILURE IF USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443399January 11, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE SPEEDOMETER BECAME INOPERATIVE. UPON RESTARTING, THE MALFUNCTIONS CONTINUED AND THE CONTACT WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE PCM WAS REPLACED, HOWEVER THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441218December 26, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
AUTO DOOR LOCK DOES NOT FUNCTION. I CAN HEAR WHAT SOUNDS LIKE SOMETHING HAPPENING OR ELECTRIC MOTOR RUNNING WHEN I PUSH THE BUTTON BUT NOTHING HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440137December 16, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
ONE OF THE REAR DOORS WILL NOT LOCK. THE DEALERSHIP INFORMED US THE MOTOR NEEDED REPLACED. THIS WAS SHOCKING NEWS SINCE THE CAR HAS RELATIVELY LOW MILEAGE COMPARED TO THIS TYPE OF NEEDED REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438054December 2, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SHOOK ABNORMALLY BEFORE STALLING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER TEST DROVE THE VEHICLE AND ADVISED THAT THE TIRES NEEDED TO BE ROTATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,668.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438069December 2, 2011
ELECTRICAL SYSTEM
WHILE TRAVELING ON INTERSTATE 24 EAST BETWEEN NASHVILLE AND CHATTANOOGA, I HAD AN ELECTRICAL PROBLEM THAT CAUSED MY ENGINE TO SHUT DOWN WHILE MY CAR WAS STILL TRAVELING AT 65 MPH. THE FIRST SIGN OF A PROBLEM WAS WHEN MY RADIO SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD TO INDICATE THAT MY ENGINE WAS ABOUT TO SHUT DOWN. AFTER TRAVELING ANOTHER 3 TO 5 MILES, ALL THE WARNING LIGHTS ILLUMINATED ON MY DASHBOARD AND A FEW SECONDS LATER MY ENGINE SHUT DOWN. I WAS STILL TRAVELING AT APPROXIMATELY 60 MPH AND WAS ABLE TO STOP THE CAR IN THE EMERGENCY LANE. AFTER STOPPING THE CAR, THE ENGINE WOULD NOT START. ME AND MY FAMILY WERE STUCK ON THE SIDE OF THE HIGHWAY UNTIL WE COULD HAVE THE VEHICLE TOWED TO THE NEAREST FORD DEALER. THE FORD DEALER RAN ELECTRICAL TESTS AND DISCOVERED THE BATTERY HAD FAILED. THE DEALERSHIP REPLACED THE BATTERY AND THE CAR DROVE FINE. ON DECEMBER 1, 2011, ONLY FOUR MONTHS LATER, I WAS TRAVELING TROUGH THE CITY WHEN MY RADIO SHUT OFF AND A FEW MILES LATER THE ENGINE DIED AND WOULD NOT RESTART. THE BATTERY WAS TESTED AND FOUND TO HAVE FAILED AGAIN. BOTH BATTERIES THAT FAILED WERE MOTORCRAFT 1BXT*96*500. SINCE THIS PROBLEM OCCURS WHILE DRIVING WITH NO APPARENT WARNING LIGHTS, AND CAUSES THE ENGINE TO SHUT DOWN, IT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436187November 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL BUT THE PEDAL WOULD NOT RESPOND. THE CONTACT WAS ABLE TO SUCCESSFULLY OPERATE THE ACCELERATOR PEDAL AFTER APPLYING HEAVY PRESSURE. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 83,335.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436111November 16, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WHEN THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE INSTRUMENT CLUSTER AND PASSENGER SIDE IMPACT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE SERVICE WARRANTY EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432518October 23, 2011
ELECTRICAL SYSTEM
ALTERNATOR FAILED WITHOUT PRIOR WARNING, PLEASE NOTE THAT THE CHARGING SYSTEM FAILURE NEVER ONCE WAS INDICATED BY THE ILLUMINATION OF THE BATTERY IDIOT LIGHT BEFORE THE VEHICLE STALLED AT 15 MPH AND IN A DRIVE THRU AT A MCDONALD'S... THE VEHICLE COULD NOT BE RESTARTED DUE TO DEPLETED BATTERY CHARGE LEVEL..... NOTE BATTERY PASSED TESTING PHASE AFTER ALTERNATOR REPLACEMENT.... PLEASE NOTE THAT THE BATTERY IDIOT LIGHT DOES ILLUMINATE DURING THE KEY ON ENGINE OFF PRESTART SYSTEM CHECK.....ONCE THE BATTERY WAS SUFFICIENTLY JUMP CHARGED THE VEHICLE RESTARTED AND RAN WITHOUT ANY APPARENT PROBLEM FROM ANY SYSTEM (NO IDIOT LIGHTS ILLUMINATED AND NO CHECK ENGINE LIGHT). HOWEVER WHEN A CHARGING SYSTEM CHECK WAS PERFORMED, THE TEST REVEALED THE ALTERNATOR HAD FAILED AND WAS NOT MAINTAINING A VOLTAGE OUTPUT SUFFICIENT TO SUSTAIN VEHICLE OPERATION. PLEASE NOTE THAT THIS ALTERNATOR FAILURE ALSO CAUSED THE WHOLE ELECTRICAL SYSTEM TO SHUT DOWN INCLUDING ALL LIGHTS..... DOES THIS OR DOES THIS NOT PRESENT A SEVER SAFETY PROBLEM CAUSED BY THE STALLING OF THE VEHICLE AT ANY SPEED AND OR TRAFFIC CONDITION SINCE THE CIRCUIT THAT SHOULD ACTIVATE THE IDIOT LIGHT WHEN THE CHARGING SYSTEM BEGINS TO FAIL AND/OR FAILS COMPLETELY DOES NOT ILLUMINATE SAID IDIOT LIGHT SYSTEM.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430365October 16, 2011
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
PREMATURE AND UNEVEN WEARING ON ORIGINAL TIRES (PARELLI) ACCIDENT DUE FAILURE TO CONTROL AND/OR STOP THE VEHICLE BEFORE HITTING ANOTHER CAR. OVER 6,000 DOLLARS IN DAMAGE TO MY VEHICLE AND WHIP LASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10427660September 27, 2011
SEATS
MY 2007 FORD FOCUS HAS (HAD) HEATED SEATS. LATE WINTER OF 2011, MY DRIVER SEAT WOULD BECOME VERY, VERY HOT, AND I WOULD TURN IT OFF BECAUSE IT WOULD BECOME SO UNCOMFORTABLE. I FOUND OUT THIS FALL THAT THIS HEATED SEAT NO LONGER WORKS. I HAVE CHECKED THE FUSE AND IT IS FINE. THE INDICATOR LIGHT GOES ON WHEN PUSHED, BUT NO HEAT. I WOULD NOT BE SURPRISED TO HAVE A BURNED SPOT ON THE HEATING PAD. I BELIEVE THAT FORD SHOULD RECALL THIS AS IT IS A HAZARD. YOU COULD BE BURNED BY A HOT SEAT BEFORE IT BURNS OUT. IT COULD START A FIRE. I WOULD LIKE TO SEE THIS REPAIRED BY FORD AS THEY HAVE NUMEROUS STYLES OF VEHICLES WITH HEATED SEAT PROBLEMS. PLEASE MAKE THEM REPAIR THIS PROBLEM FOR US OWNERS. I DO NOT HAVE OUT OF POCKET FUNDS TO HAVE THIS REPAIRED BY A DEALSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423105September 2, 2011
ELECTRICAL SYSTEM
OUR ALTERNATOR FAILED IN OUR FORD FOCUS ZX3 2007 TODAY WHILE DRIVING - GOT THE CAR TO FORD SERVICE STATION WITH SPARE BATTERY AND JUMPER CABLES AND DID SOME ON-LINE RESEARCH ONLY TO FIND OUT THAT SEVERAL OTHER FOLKS HAVE EXPERIENCED THE SAME PROBLEM: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML ALTERNATORS SHOULDN'T FAIL THIS OFTEN ON A CAR WITH LESS THAN 30K MILES. FORD SHOULD RECALL AND REIMBURSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422919September 1, 2011
ELECTRICAL SYSTEM
THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER OF MY 2007 FORD FOCUS CAME ON FOR THE FIRST TIME AUGUST 31, 2011. THE CAR HAS 37,023 MILES AND HAS HAD ALL THE DEALER MAINTENANCE PERFORMED SINCE THE CAR WAS PURCHASED. I WAS TOLD BY THE LONGMONT FORD DEALER THAT THE ON BOARD DIAGNOSTIC COMPUTER INDICATED A LOSS OF COMMUNICATION AND THAT THE AIRBAG SAFETY SYSTEM WAS NOT ENGAGED WHEN THE LIGHT WAS ON. I RETURNED TO THE DEALER THE NEXT DAY TO HAVE A COMPLETE DIAGNOSTIC TO DETERMINE WHAT HAD CAUSED THE LIGHT TO ACTIVATE. I WAS TOLD THAT THE INSTRUMENT CLUSTER HAD FAILED AND THAT THE ENTIRE CLUSTER MUST BE REPLACED. THIS ELECTRONIC FAILURE REPRESENTS A SERIOUS SAFETY ISSUE IF NOT REPLACED AT A COST OF ~$800.00. I AM DEEPLY CONCERNED THAT OTHER DRIVERS OF THIS CAR MAY NOT UNDERSTAND THAT THE SAFETY SYSTEM IS COMPLETELY INACTIVE WHEN THE INSTRUMENT CLUSTER FAILS IN THIS WAY. FORD DOES NOT OFFER TO REPLACE THIS AS PART OF THE SAFETY WARRANTY PROGRAM. I THINK THIS IS WRONG AND REPRESENTS A SAFETY HAZARD FOR DRIVERS WHO MAY NOT UNDERSTAND THE FAILURE OR WHO CANNOT AFFORD TO MAKE SUCH A REPAIR AND CHOOSE TO DRIVE THE CARE WITHOUT THE SAFETY FEATURE OPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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