Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10286659October 7, 2009
TIRES, TIRES:SIDEWALL
FALKEN ZIEX ZE-512, AUTOMOBILE TIRES, SIDEWALL RUBBER BADLY CRACKING ALMOST TO THE RADIALS, NOTICED AFTER 2.5 YRS AND LESS THAN 17000 MILES. ALL TIRES ON THE VEHICLE ARE EQUALLY AFFECTED/ DAMAGED. NO VIN HAS BEEN SUPPLIED AS THESE TIRES WERE AN AFTERMARKET PURCHASE, HAVING NOTHING TO DO WITH FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286240October 4, 2009
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2000 FORD FOCUS ZX3 BATTERY CABLES. NOT INCLUDED BY FORD IN VIN RANGE FOR CURRENT RECALL 02V288000 " CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR." ALTHOUGH THIS VEHICLE SUFFERS IDENTICAL SYMPTOMS PLUS STALLING IN TRAFFIC WHICH PUTS OPERATORS LIFE AT RISK.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286177October 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD FOCUS ELECTRIC WINDOW MOTOR REPLACEMENT BECAUSE OF PLASTIC PARTS. MUST REPLACE THE MOTOR TO GET THE PLASTIC WINDOW PARTS. THIS HAS HAPPEN TO 3 OUT OF FOUR WINDOWS AND THE PRICE TO REPLACE IS $200 - $300 EACH WINDOW. THIS IS A COMMON PROBLEM WITH ALL FOCUS OWNERS ALL OVER THE NATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285112September 24, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A FORD FOCUS 2000 MODEL AND THE KEY WOULD NOT TURN IN THE IGNITION. THIS IS A COMMON PROBLEM AMONG FORD FOCUS MODELS OF 2000-2003. DUE TO THIS DEFECT I GOT STUCK ON THE HIGHWAY AND HAD TO BE TOWED. THIS IS A SERIOUS DEFECT AND CAN CAUSE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284746September 21, 2009
ELECTRICAL SYSTEM
KEY WOULD NOT TURN. SEEMS LIKE THERE IS PROBLEM WITH IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284512September 18, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION, IT WILL NOT TURN TO START THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 95000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283600September 10, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS IS THE FOURTH TIME THAT THE IGNITION SWITCH HAS FAILED ON THE FORD FOCUS. THE KEY WILL GO INTO THE IGNITION BUT WILL NOT TURN LEAVING US STRANDED. WE WERE LUCKY THIS TIME AS THE FAILURE OCCURRED AT HOME. ONE OF THE PREVIOUS TIMES WAS IN THE MIDDLE OF WINTER WHEN MY ELDERLY MOTHER WAS DRIVING THE CAR AND WAS STRANDED IN THE COUNTRY SIDE WITHOUT CELL PHONE SERVICE. SHE WAS HELPED BY A PASSERBY THAT TOOK HER TO A SERVICE STATION. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALER AND WE HAVE BEEN TOLD THAT IT IS OUR PROBLEM AND POSES NO SAFETY ISSUES. FORDS ATTITUDE TOWARDS THIS PROBLEM HAS BEEN THAT THE IGNITION SWITCH IS A CONSUMABLE PART (E.G. TIRES, BRAKEPADS ETC.) AND YOU SHOULD BE HAPPILY TO GET MORE THAN THE 12000 MILE WARRANTY ON THE PART. SOONER OR LATER SOMEONE WILL BE STRANDED BY THIS SUB-STANDARD PART AND IT CAUSE THEM HARM OR DEATH. FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282349August 31, 2009
EQUIPMENT
IN MY 2000 FORD FOCUS SE WAGON THE KEY IN MY IGNITION REFUSES TO ALLOW ME TO REMOVE THE KEY AND THEN RE-INSERT THE KEY TO START THE ENGINE. I AM ABLE TO PUT THE KEY IN THE LOCK BUT NOT TURN IT. IT HAS HAPPEN NUMEROUS TIMES A COUPLE OF TIMES DURING THE WINTER AFTER I HAD WENT TO TOWN TO GET SUPPLIES. IT USUALLY TAKES 1 TO 2 HOURS TO GET IT WIGGLED ENOUGH TO LET THE KEY TURN TO THE AUX, AND START POSITIONS. IT SEAMS THAT I WILL HAVE TO PAY $400 TO $500 TO GET IT REPAIRED OR REPLACED. THERE WERE NO EVENTS LEADING UP TO THE FIRST FAILURE IT SIMPLY REFUSED TO LET ME TURN THE IGNITION AFTER I INSERTED THE KEY INTO THE IGNITION. THIS LAST TIME AFTER 4 HOURS OF WORKING WITH IT AND HAVING A LOCKSMITH COME OUT AND DETERMINE IF IT COULD BE FIXED HE SAID IT WOULD NEED TO BE TOTALLY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281783August 26, 2009
STEERING
THE KEY WILL NOT TURN IN THE IGNITION FOR NO REASON, STEERING WHEEL IS LOCKED AND UNABLE TO TURN KEY ON A 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281748August 25, 2009
LATCHES/LOCKS/LINKAGES
THE CAR WAS DRIVING JUST FINE, BUT WHEN I GOT HOME AND NEEDED TO GO AND MEET MY WIFE, THE KEY IGNITION SWITCH LOCKED UP. THIS IS ABOUT THE THIRD OR FOURTH TIME THIS HAS HAPPENED SINCE I'VE OWNED THE CAR. SINCE THE CAR HAS ALSO STALLED BEFORE, IT SURE WOULD BE A BIG SAFETY ISSUE IF YOU COULDN'T GET IT STARTED IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS RIDICULOUS. COME ON FORD, FIX THIS! NOW I HAVE TO PAY BIG DOLLARS IN A BAD ECONOMY TO GET THIS FIXED BY SOMEONE ELSE. SINCE THE SYSTEM IS ELECTRONIC, WHO KNOWS IF IT SOMEHOW EFFECTS OTHER ELECTRONICS IN THE VEHICLE. ON AN 83 DEGREE DAY, IN BLACK INTERIOR, AND NO WAY TO ROLL DOWN THE ELECTRIC WINDOWS BECAUSE OF BEING UNABLE TO TURN THE KEY, IT CAN GET QUITE HOT, QUITE QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280963August 19, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT IS UNABLE TO PLACE THE KEY INTO THE IGNITION WITHOUT FORCE. AFTER ADDING OIL INTO THE CYLINDER THE KEY CAN BE PLACED INTO THE IGNITION NORMALLY; HOWEVER, AFTER A SHORT TIME THE FAILURE RECURRED. THE DEALER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO REPLACED AND BECAUSE THERE ARE NO CURRENT RECALLS NO COMPENSATION WOULD BE OFFERED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280910August 18, 2009
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE PARKING LAMP AND TAIL LAMPS WERE NONFUNCTIONAL. THE CONTACT REPLACED THE FUSE ON FIVE SEPARATE OCCASIONS AND THE FAILURE RECURRED. THE VEHICLE'S POWER LOCK SYSTEM ALSO FAILED TO OPERATE. SHE DISCOVERED THE FAILURE WAS CONTRIBUTED TO THE DECK LID HARNESS. THE VEHICLE HAS NOT BEEN INSPECTED BY A CERTIFIED TECHNICIAN. NHTSA CAMPAIGN ID NUMBER 00V411000 - ELECTRICAL SYSTEM;WIRING IS RELATED TO THE FAILURE; HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,300. UPDATED 11/06/09. *LJ THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE DASHBOARD WAS NOT LIT AND SHE WAS UNABLE TO READ THE SPEEDOMETER. THE HEADLIGHTS WERE WORKING. THE CONSUMER REPLACED THE FUSE AND THE DASHBOARD LIT UP PROPERLY. HOWEVER, A SHORT WHILE LATER THE FUSE BLEW AGAIN. THE CONSUMER ALSO DISCOVERED THE TAIL LIGHTS AND PARKING LIGHTS WERE NOT WORKING AS WELL. ALSO, THE POWER DOOR LOCKS FAILED. THE CONSUMER DISCOVERED 4 WIRES HAD BEEN COMPLETELY SEVERED, AND ALL THE OTHERS HAD BARE PATCHES WHERE THE INSULATION HAD RUBBED OFF. THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM, BUT HER VIN WAS NOT INCLUDED. UPDATED 11/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280457August 14, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280265August 12, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HESITATED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE STALLED ON TWO SEPARATE OCCASIONS. THE FUEL FILTER, SPARK PLUGS, AND WIRING WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OR FOUR SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279138August 3, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION WAS WORKING FINE. TWENTY MINUTES LATER, THE KEY WOULD GO IN THE IGNITION, BUT WOULD NOT TURN. MY VEHICLE IS IN PROCESS OF BEING REPAIRED. I FOUND OUT THIS IS A CHRONIC PROBLEM WITH 2000-2004 FORD FOCUS. MINE IS A 2000. AGGRAVATED THAT FORD HAS NOT BEEN MADE RESPONSIBLE TO RECALL THESE VEHICLES. NOT ONLY DO I HAVE AN EXPENSIVE REPAIR, I MISSED A DAY OF WORK BECAUSE I WAS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278126July 23, 2009
ELECTRICAL SYSTEM
MY KEY WON'T TURN IN THE IGNITION OF MY 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277343July 19, 2009
ELECTRICAL SYSTEM
CAR KEY GETS STUCK IN IGNITION. WILL NOT COME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277267July 18, 2009
ENGINE AND ENGINE COOLING
THE EARLY YEARS FORD FOCUS, 2000 - 2002 ARE EXPERIENCING A CATASTROPHIC ENGINE FAILURE THAT CAN OCCUR AT ANY TIME. THIS PROBLEM INVOLVES THE VALVE SEAT ON THE INTAKE VALVE OF THE CYLINDER HEAD. THE VALVE SEAT CRACKS, BREAKS APART AND FALLS INTO THE CYLINDER DESTROYING THE PISTON, HEAD AND BLOCK CYLINDER WALL ON THE SINGLE OVER HEAD CAM (SOHC) 2.0 LITER ENGINES - VIN 'P'. IT IS SUCH A WIDE SPREAD PROBLEM THAT FORD MOTOR COMPANY IS RUNNING OUT OF PARTS. AUTO PART STORES KNOW OF THIS PROBLEM. PISTON RING MANUFACTURERS KNOW OF THIS PROBLEM. BOTH OF WHICH ARE SELLING PARTS AT VERY HIGH VOLUMES RELATED TO THE ENGINE FAILURE. MACHINE SHOPS ALL KNOW ABOUT THIS PROBLEM AND STATE THAT IT GOES FURTHER BACK TO THE FORD ESCORT MODEL ALSO. SALVAGE YARDS KNOW ABOUT THIS PROBLEM AND ARE GETTING 10 PHONE CALLS A DAY FOR USED SOHC ENGINES. SALVAGE YARDS ARE SELLING ANY AND ALL SOHC ENGINE AS SOON AS THEY GET THEM IN IN VEHICLES. OWNERS WHO CHOOSE TO REPLACE THEIR ENGINES WITH 'USED' SALVAGED ENGINES ARE ENCOUNTERING THE DROPPED VALVE SEAT PROBLEM AGAIN AS THE REPLACEMENT ENGINES FAIL AT APPROXIMATELY 100K MILES ALSO - JUST AS THE ORIGINAL HAD FAILED. FORD MOTOR COMPANY KNOWS OF THIS PROBLEM AND IS PROVIDING THE OPTION OF INSTALLING A SALVAGED ENGINE. COST FOR INSTALLING A SALVAGED ENGINE WITH UNVERIFIABLE MILES HAS BEEN QUOTED AT $1250 FOR THE ENGINE, $2500 TO $3000 TOTAL FOR INSTALLATION. THIS PROBLEM IS GREATER AND LARGER THAN THE 'FUEL PUMP' SAFETY ISSUE AND THE 'BRAKE' ISSUE. THE VALVE SEAT CAN AND DOES BREAK AT ANY TIME - THIS PROBLEM IS SHOWING UP IN LATER YEARS ALSO, 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276994July 16, 2009
ELECTRICAL SYSTEM
AFTER STALLING OUT THE ENGINE OF MY 5 SPEED TRANSMISSION IN 1ST GEAR, THE CAR WOULDN'T START AGAIN AND IN FACT LOST ALL POWER. IT WAS JUMP STARTED, BUT IN 1ST AND 2ND GEAR, IT SPUTTERED AND LURCHED FORWARD, THEN DIED AGAIN. WE HAD TO HAVE THE CAR TOWED TO THE SHOP AS IT WAS UNDRIVABLE. LUCKY WE WERE JUST IN A PARKING LOT AND NOT OUT ON THE ROAD OR IT COULD HAVE BEEN DISASTROUS. EVEN THE EMERGENCY FLASHERS WOULD NOT TURN ON DUE TO NO POWER. THE REPAIR SHOP SAID THAT THE BATTERY IS COMPLETELY DEAD AND THAT THE BATTERY CABLES WERE MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276432July 12, 2009
LATCHES/LOCKS/LINKAGES
FORD FOCUS KEY WILL NOT TURN IN LOCK LEAVING ME AND FAMILY STRANDED IN THE HEAT UNTIL A LOCKSMITH COMES. HAPPENS OVER AND OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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