Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10875042June 18, 2016
POWER TRAIN
SHUTTERING AND VIBRATIONS WHEN SHIFTING FROM 1ST TO 2ND, SHIFTING HICCUPS, SLIPPING CLUTCH, SHAKING, LURCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874802June 17, 2016
STRUCTURE:BODY, ENGINE, POWER TRAIN
I HAVE OWNED THIS CAR FOR 2 YEARS. I PURCHASED IT ON 5/3/2014 AND TOOK IT HOME TO NOTICE 2 DAYS LATER THAT THE TRIM OF THE BODY FRAME WAS COMING UNDONE AND ALSO THE FRONT BUMPER WAS DETACHING (IT WAS PARKED IN MY GARAGE). I TOOK IT BACK AND GOT THE PARTS FIXED. THEN A MONTH LATER I RETURNED IT BACK TO THE SHOP FOR STALLING, HESITATION, RPM'S GOING UP TO 5, VIBRATION OF CAR AND GOT THE PCM/TCM REPROGRAMMED. THIS WAS ALL GOING ON WHILE DRIVING DOWN ANY ROAD AND GOING ON THE GAS FROM A LIGHT/STOP SIGN. I'VE HAD THE CLUTCH REPLACED (TOOK 3 MONTHS OF CAR IN SHOP TO DO THAT). HAD THE PCM/TCM REPROGRAMED ABOUT 8-9 TIMES. MY CAR HAS BEEN IN THE SHOP AT LEAST 11 TIMES IN THE LAST 2 YEARS. I JUST PICKED IT UP LAST NIGHT FOR ANOTHER REPROGRAM OF THE TRANS AND ITS STILL HESITATING, HAS A RATTLING NOISE WHEN GOING ON THE GAS AND A VERY SERIOUS SHAKE TO THE WHOLE CAR. BUT I GET TOLD THE CAR IS FIXED OR NOTHING IS WRONG. OPEN YOUR EYES BECAUSE THERE IS DEFINITELY SOMETHING WRONG WITH THESE CARS......... I HAVE DOCUMENTS AND PICTURES TO PROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874846June 17, 2016
POWER TRAIN
TRANSMISSION STUTTERS THRU FIRST AND SECOND GEARS FROM A STOP OR SLOW ROLL. WILL LOSE POWER WHEN ACCELERATING TO FREEWAY SPEEDS AS THOUGH IT WAS GOING TO STALL OUT IN THE LOWER GEARS. CLUTCHES RATTLE AS IF NOT ENGAGING. HAVE HAD THE TRANSMISSION SEAL REPLACED FOR OIL ON CLUTCHES. DID NOT FIX THE STUTTERING THROUGH THE GEARS OR THE RATTLING CLUTCHES. THE TRANSMISSION UPDATES ARE CURRENT. NONE OF THE UPDATES FIXED THE PROBLEM OR IMPROVED ACCELERATION THROUGH THE LOWER GEARS. I PURCHASED THIS CAR NEW-HAS ONLY 10K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874875June 17, 2016
POWER TRAIN, STEERING
POWER STEERING FAILURE AND HESITATION, SHUDDERING IN TRANSMISSION. REPORTED ON 6/17/16 FOR PREVIOUS FAILURE INCIDENT ON 5/13/16. DEALER HAD REPAIRED VEHICLE UNDER WARRANTY BUR REPAIRS FAILED TO WORK . NEW INCIDENT THAT OCCURRED ON 6/14/16. INTERNET SEARCH INDICATED CLASS ACTION LAWSUITS HAVE BEEN FILED AGAINST FORD FOR BOTH THE STEERING PROBLEM AND TRANSMISSION PROBLEM, NHTSB APPEARS TO HAVE ALREADY OPENED AN INVESTIGATION. STILL WAITING FOR REPAIRS TO BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874866June 17, 2016
POWER TRAIN, STEERING
ON 5/13/16 POWER ASSISTED STEERING FAILED. VEHICLE VERY DIFFICULT TO STEER. VEHICLE WAS TOWED TO AUTO DEALER. ALSO TRANSMISSION SHUDDERING, CHOKING ETC.NO ACCIDENT OR DAMAGE OCCURRED BECAUSE OF THESE AT THAT TIME BUT ELEVATED RISK OF AN ACCIDENT. REPAIRS FOR BOTH MADE BY DEALER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874421June 15, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRANSMISSION STARTED STALLING GOING DOWN THE HIGHWAY, RPM'S HIGH WITHOUT VEHICLE GOING FORWARD. TOOK IT IN TO THE DEALER ON 05/10/16 AND WAS TOLD THERE WAS A RECALL THAT HAD TO DO WITH THE CLUTCH INSIDE THE TRANSMISSION. I HAD JUST BOUGHT THE VEHICLE IN MARCH 2016 FOR MY DAUGHTER AND WAS NEVER TOLD THERE WAS A PROBLEM WITH THE POWER TRAIN AND I TOLD THEM I HAD SAFETY CONCERNS. THE DEALER RAN A DIAGNOSTIC AND SAID THEY REPROGRAMMED IT AND SHOULD TAKE CARE OF THE PROBLEM FOR A BIT. THE FIX DID NOT WORK. WE WENT THERE TODAY. 06/15/16 AND WILL TAKE THE VEHICLE BACK TO THE DEALER ON 06/22/16 FOR THEM TO TEAR DOWN THE TRANSMISSION AND TO CLEAN IT UP TO KEEP IT RUNNING. WE WERE TOLD IT WILL TAKE A WHILE TO GET THE PART IN THAT WAS NEEDED. I COMPLAINED TO THE MANAGER THIS TIME. I AM WORRIED ABOUT MY DAUGHTER'S SAFETY WITH THIS VEHICLE STALLING AND THEN PICKING BACK UP WITH THE RPM'S AT A HIGH RATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874267June 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED ON ITS OWN AND DOWN SHIFTED SUDDENLY TO APPROXIMATELY 45 MPH. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. A MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THE CLUTCH REPLACED. THE TRANSMISSION WAS SERVICED AND THE CLUTCH WAS REPLACED APPROXIMATELY THREE TIMES WITHIN A YEAR AND HALF TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874057June 13, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE HAD MY FOCUS IN TO BE REPAIRED FOUR TIMES FOR THE CLUTCH PLATE ASSEMBLY SHUDDERING/JUMPING/HESITATING UPON STARTING UP FROM A STOPPED POSITION.THE LAST TIME IT WAS IN WAS MARCH OF 2016, AND IS NOW DOING THE SAME THING IN JUNE 2016. THIS WAS FIRST NOTICED AT 12000 MILES, BUT NOT ADDRESSED UNTIL THE MILAGE WAS 15500. THIS DISQUALIFIED IT FOR THE BUY BACK WITH FORD THROUGH THE BBB AUTOLINE. THE CLUTCH PLATE HAS BEEN REPLACED TWICE AND ADJUSTED THE SENSOR TWO OTHER TIMES. THIS IS A SAFETY CONCERN IN THE EVENT OF PULLING ONTO THE INTERSTATE OR IN HEAVY TRAFFIC AND DOES NOT GIVE THE ACCELERATION NEEDED. I HAVE ASKED A COUPLE OF TIMES FOR A BUY BACK, BUT HAVE BEEN TOLD NO. PLEASE HELP ME AND OTHER CONSUMERS TO HAVE THIS ISSUE ADDRESSED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873767June 12, 2016
STEERING, SUSPENSION
HEARD NOISE IN STEERING AND TIRES TOOK CAR TO BE CHECKED OUT WAS NOTHING WRONG THAT IS HOW IT SOUNDS AND DRIVES. THIS WAS 2 MONTHS AFTER GETTING THE CAR. IN MARCH 2016 TURNING A CURVE CAR STEERING GOT HARD AND LOCKED UP HIT CURVE BUSTED AXLLE AND STEERING COMPONENT. REPLACED AXLE THOUGHT THAT WAS ALL. THEN HAD CAR TAKEN TO FORD I WAS THEN INFORMED OF $3000.00 IN DAMAGES AND LABOR TO FIX IT. I DID NOT PROCEED TO GETTING FIXED . THE SERVICE MANAGER PROCEEDED TO THROW THE KEYS AT ME AND GOT PISSED BECAUSE I WOULDN'T GET CAR FIXED RIGHT THEN.I FOUND OUT ABOUT THE ISSUES ON THE INTERNET LOOKING INTO THE CAR PARTS AND ANY ISSUES WITH THE CAR. THE CAR WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873529June 9, 2016
STEERING
CAR REPORTS STEERING ASSIST FAULT, SERVICE REQUIRED SOMETIMES AT STARTUP, SOMETIMES WHILE IN MOTION, RESULTING IN LOSS OF POWER STEERING. RESTARTING THE CAR RESULTS IN NORMAL OPERATION FOR A TIME, SOMETIMES A DAY SOMETIMES WEEKS. NO OBD2 CODE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873501June 9, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
FOUND 2 INCHES STANDING WATER IN PASSENGER BACK SEAT ... HAS BEEN INTO DEALER OVER 8 TIMES FOR OVER 40 TOTAL DAYS AND THE CARPET REMAINS WET. NOW CAUSING MOLD. THEY SEND IT OUT TO A SPECIAL WATER REMEDIATION VENDOR AND INSIST THAT THE ISSUE IS CORRECTED BUT WHEN YOU PUT YOUR HAND UNDER THE CARPET, EVEN AFTER IT HAS NOT RAINED FOR A COUPLE WEEKS AND YOUR HAND WILL COME OUT DRIPPING WATER. WITH HOW MANY TIMES THE CARPET HAS BEEN PULLED OUT AND REPLACED IT IS NOW ALL STRETCHED OUT AND PANELS WHERE THEY HAVE GONE INTO THE DOORS AND DASH FALL OFF TRANSMISSION ISSUES WITH SHUDDERING AND LOSING POWER , DEALERSHIP REPAIRED BUT ISSUE IS STARTING AGAIN. LOSES POWER GOING UP VERY SLIGHT HILLS, WILL LUG DOWN ON THE FLAT LIKE IT HAS BEEN DROPPED INTO A LOWER GEAR. NO POWER WHEN TRYING TO ACCELERATE NAVIGATION HAS GONE OUT AND REQUIRES YET ANOTHER TRIP INTO THE SERVICE CENTER CAR CURRENTLY HAS LESS THEN 8000 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873490June 9, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION IS JERKY, DIFFICULT/SLOW TO ACCELERATE MAKING FOR UNSAFE DRIVING CONDITIONS. THE CAR HAS OTHER IS ISSUES BUT THIS IS THE WORST. IT IS UNSAFE TO DRIVE AND FAILS TO ACCELERATE WITH POWER OR SPEED WHEN PULLING AWAY FROM A STOP, CHANGING LANES, GETTING ONTO A FREEWAY, OR DURING TYPICAL DRIVING CONDITIONS. FORD MAKES EXCUSES - FIRST IT WAS THE COMPUTER, NOW IT IS THE CLUTCH. THIS HAS BEEN ONGOING SINCE I LEASED IT AS A BRAND NEW CAR DEC. 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873245June 8, 2016
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ALONG AT FREEWAY SPEED, IN COMMUTE TRAFFIC, AND THE POWER SHUT DOWN AND AN ALERT SHOWED ON THE DASH "PULL OVER SAFELY". THERE WAS NO POWER LEFT IN MY ELECTRIC VEHICLE, SO I COASTED OVER TO THE SHOULDER. THE CAR WOULDN'T DRIVE. CAR WAS TOWED TO FORD, WHERE IT HAS TAKEN OVER 2 WEEKS, AND THEY ARE STATING THE WHOLE MOTOR NEEDED TO BE REPLACED. THERE ARE ONLY 17,000 MILES ON THIS CAR. I "GOOGLED" THE "PULL OVER SAFELY" ALERT, AND HAVE FOUND THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS CAR FOR MANY PEOPLE, AND THAT FORD HAD RECALLED OVER 2,000 FORD FOCUS EV CARS, MODEL YEARS 2011-2013, FOR THIS EXACT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872287June 3, 2016
POWER TRAIN
THE VEHICLE HESITATES WHEN DRIVING FROM A COMPLETE STOP AND GOING FROM 1ST TO 2ND GEAR. I HAVE AN AUTOMATIC TRANSMISSION. THIS VEHICLE HAS DONE THIS SINCE THE 1ST WEEK I OWNED IT. THE PROBLEM GETS MUCH WORSE THE LONGER IT IS DRIVEN. AFTER ABOUT AN HOUR OF DRIVING IS WHEN THE HESITATION FEELS MORE LIKE THE VEHICLE EITHER CAN'T SHIFT PROPERLY OR THE ENGINE IS ABOUT TO DIE. WHEN THERE ARE 4 ADULTS IN THE VEHICLE THIS ISSUE IS AMPLIFIED. I HAVE TO TAKE EXTRA CAUTION WHEN ENTERING TRAFFIC FROM A STOPPED POSITION DUE TO THE MAJOR HESITATION WHEN SHIFTING GEARS AND I AM ALWAYS WORRIED WHEN MAKING LEGAL TURNS CROSSING IN FRONT OF ONCOMING TRAFFIC. LASTLY MY VEHICLE IS GAS NOT ELECTRIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872294June 3, 2016
POWER TRAIN
TRANSMISSION SKIPPING AT SLOW SPEED AND START UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872380June 3, 2016
ENGINE
WE'VE TAKEN OUR 2014 FORD FOCUS IN MANY TIMES FOR THE CLUTCH/SHUTTERING/SHAKING ISSUE WE'VE HAD. THE FIRST TIME WE TOOK IT IN THEY STATED THAT THEY ADJUSTED THE SENSOR, GAVE ME SOME PRINTED OUT TRANSMISSION INFORMATION AND DID NOT DOCUMENT THE FACT THAT I EVEN TOOK IT IN. THE CAR SEEMED FINE FOR ABOUT TWO DAYS AND IT WAS BACK TO NORMAL. WE TOOK IT IN TO THAT SAME DEALER ABOUT A WEEK LATER AND ONCE AGAIN ADJUSTED THE SENSOR AND SAID EVERYTHING WAS IN MANUFACTURER STANDARDS. I'M PRETTY SURE WHEN I BUY A CAR I BUY IT FOR A SMOOTH RIDE, NOT SOME STUTTERING LOUD ENGINE MAKING CAR. IT'S LOUD ENOUGH PEOPLE STARE AT MY CAR. WE GOT THE RECALL NOTICE AND THEY SAID THEY REPLACED THE CLUTCH AND THE SENSOR AND IT'S BEEN FINE FOR ABOUT A MONTH AND NOW THE LOUD NOISE IS BACK SO I'M ASSUMING THAT IT'S JUST A MATTER OF TIME BEFORE THE SHAKING/STALLING COMES BACK. WE'VE ALMOST BEEN IN A COUPLE ACCIDENTS BECAUSE THE CAR STUTTERS SO BAD THAT WE CAN'T MOVE FROM THE START. OH, AND ONE FUNNY NOTE, WE WERE TOLD BY THE DEALER NOT TO PUSH THE ACCELERATOR PEDAL MORE THAN 30% OF THE WAY DOWN WHEN DRIVING FROM A STOP. SO I GUESS I NEED TO MEASURE HOW FAR I PUT MY FOOT DOWN. THIS IS BY FAR THE WORST AND MOST UNSAFE CAR I'VE EVER HAD. SOMETHING NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE REALLY GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872053June 2, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE. DURING THE INCIDENT, THE "ENGINE FAULT, SERVICE NOW'' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE PCM AND TCM WERE REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871729June 1, 2016
STEERING
EVEN AFTER SEVERAL REPAIR ATTEMPTS BY FORD WHEN TURNING THE STEERING CRACKS AND POPS LOUDLY, IT SOUNDS LIKE SOMETHING IS ABOUT TO BREAK. THIS VEHICLE ALSO HAS HAD 4 CLUTCH ASSEMBLIES INSTALLED AND HAS A CREAKING SOUND IN THE DRIVERS SIDE DOOR THAT (ACCORDING TO THE DEALER) IS BECAUSE THERE IS A BAD WELD IN A "SUPPORT" COLUMN LOCATED BEHIND THE FRONT FENDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871353May 28, 2016
ENGINE, POWER TRAIN
I HAVE HAD MY CAR NOW FOR 18 MONTHS AND IT HAS BEEN IN AND OUT OF THE SHOP FOR CLUTCH ISSUES THE CLUTCH HAS BEEN REPLACED NOW TWICE AND THEY UPDATED MY COMPUTER TRYING TO FIX THE CLUTCH AS WELL. MY CAR IS STILL NOT RUNNING PROPERLY. IT HAS A ROUGH IDOL WORSE THAN WHAT IT WAS BEFORE I GOT MY CLUTCH REPLACED YESTERDAY AND IT JERKS WHEN STARTING OUT ( THIS JERKING IS NOT BAD RIGHT NOW BECAUSE I JUST HAD THE CLUTCH REPLACED BUT ITS STILL THERE) I HAVE REQUESTED THIS VEHICLE TO BE BOUGHT BACK MULTIPLE TIMES AND I GET A NO AND THEY WONT TELL ME WHY AND DONT RETURN MY EMAILS. I HAVE JUST REQUESTED ANOTHER BUY BACK AND WAITING ON A RESPONSE. THANKS FOR YOUR TIME AND I HOPE YOU CAN HELP ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871020May 26, 2016
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TRANSMISSION "STUTTERS" AND CAR SHAKES WHEN ACCELERATING - ESPECIALLY FROM A STOP. THE LAST COUPLE OF WEEKS, THE RPMS ACCELERATE WHEN DRIVING; HOWEVER, THE CAR FEELS LIKE IT IS IN NEUTRAL. WHEN ACCELERATING - ESPECIALLY FROM A STOP - THE CAR "HESITATES" AND DOESN'T ACCELERATE IMMEDIATELY. THESE PROBLEMS HAVE HAPPENED CONTINUOUSLY SINCE I BOUGHT THE CAR IN SEPTEMBER, 2015, AND OCCUR AT VARYING SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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