Ford Focus Complaints (2013)
2,181 consumer complaints on file.
- #10546103September 29, 2013POWER TRAIN
MY WIFE WAS DRIVING IN HEAVY TRAFFIC AT APPROX. 30 MPH. WITH NO PRIOR AUDIBLE OR VISUAL INSTRUMENT PANEL WARNING DRIVE POWER CEASED AND THE CAR CAME TO A SUDDEN STOP WITH A LOUD AUDIBLE WARNING.SHE WAS LUCKY NOT TO BE REAR ENDED..THE GREEN INSTRUMENT PANEL ICON WHICH NORMALLY INDICATES DRIVE POWER CONNECTED WAS UNLIT. SHE RECYCLED PARKING BRAKE ON, TRANSMISSION IN PARK, FOOT ON FOOTBRAKE AND PRESSED THE POWER BUTTON (THIS IS THE NORMAL START PROCEDURE) WITH NO RESULT . SHE OPENED AND CLOSED THE DRIVER DOOR AND THEN THE CAR STARTED NORMALLY AND SHE DROVE HOME. I HAD EXPERIENCED THE SAME PROBLEM THE DAY BEFORE EXCEPT I WAS STOPPED AT A STOP SIGN ON THIS OCCASION. THE CAR WAS FLAT BEDDED TO A FORD REPAIR SHOP AND I WAS TOLD TO PICK IT UP THE NEXT DAY.THE REPAIR SHOP REPORTED THAT MULTIPLE MEMORY CODES WITH ONLY ONE TCM CODE NEAR THE MILEAGE WHERE THE EVENT OCCURRED A NETWORK TEST WAS PERFORMED AND THE SYSTEM PASSED. WE ENJOY DRIVING THIS CAR, BUT ARE VERY CONCERNED ABOUT USING IT AGAIN ESPECIALLY ON THE FREEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546033September 28, 2013ENGINE
TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545731September 27, 2013VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN, SHE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE BUT THE VEHICLE HESITATED TO MOVE FOR A FEW SECONDS BEFORE SURGING AND ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. UPDATED 11/19/13*LJ THE CONSUMER STATED THE BRAKE ISSUE WAS REPAIRED. THE BRAKE LIGHT CONTINUED STAY ON WHEN THE BRAKE WAS NOT DEPRESSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545597September 26, 2013POWER TRAIN
FORD FOCUS 2012-2013 HAVE DANGEROUS TRANSMISSIONS. FORD SELLS YOU AN AUTOMATIC TRANSMISSION, BUT ACTUALLY IS A MANUAL TRANSMISSION WITH DUAL CLUTCHES AND A COMPUTER. MY CAR LUNGES, SURGES, LUGES, GRINDS, AND DOESN'T ACCELERATE PROPERLY, IT IS LIKE DRIVING A BUCKING BRONCO. FORD INITIALLY SAID THESE PROBLEMS WOULD GO AWAY AT 3000 MILES ONCE THE CAR LEARNS HOW I DRIVE. HERE I AM 6 TIMES INTO THE SHOP 11,000 MILES AND FORD SERVICE MANAGER FINALLY ADMITS THE TRANSMISSION IS FLAWED AND THERE IS NOTHING THEY CAN DO TO FIX IT. HE STATES THE PARTS FOR THE TRANSMISSION WERE NOT MAKE TO SPECK AND THAT'S THE PROBLEM. MY CAR SITS IN MY CARPORT NOW BECAUSE IT HURTS MY NECK TO DRIVE IT....IT JERKS MY HEAD BACK AND FORTH EVERY TIME IT DECIDES TO SHIFT....IF IT DOES AT ALL. I HAVE HAD TO PULL OVER WHEN GETTING ON AN LOS ANGELES FREEWAYS BECAUSE MY CAR CANT DECIDE WHAT IT WANTS TO DO AND I AM LUCKY NOT TO HAVE BEEN HIT. THIS CARS TRANSMISSION IS HORRIBLE DANGEROUS......IT ALSO ROLLS BACKWARDS ON HILLS FORD FORGETS TO TELL YOU THIS UNTIL YOU BRING IT IS. SO, NOT ONLY IS THIS CAR A DEATH TRAP, I FEEL LIKE I WAS TOLD I BOUGHT AN AUTOMATIC WHEN I DIDN'T ITS A MANUAL. FALSE ADVERTISING. WHEN I BUY AN AUTOMATIC I EXPECT IT TO BE AN AUTOMATIC. FORD NEEDS TO BE RESPONSIBLE AND GET RID OF THESE TRANSMISSIONS BEFORE SOMEONE IS KILLED. FYI ALSO THEY SAY IT GETS GREAT GAS MILEAGE BUT IT IS FALSE I GET MAYBE 20 IN THE CITY AND MAYBE 30 ON THE FREEWAY. THERE ARE THOUSANDS OF US FORD FOCUS DRIVERS OUT THERE THAT NEED FORD TO STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY NOT MADE TO SPECK TRANSMISSION!!!!!!!!!!!!!!!!!!!! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10545282September 25, 2013POWER TRAIN
DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545391September 25, 2013POWER TRAIN
BACK IN MAY MY HUSBAND AND I WERE TRAVELING IN STOP AND GO TRAFFIC AND NOTICED THAT MY BRAND NEW 2013 FORD FOCUS SE WAS GRINDING AND MAKING HORRIBLE NOISES WHILE SHIFTING. ESPECIALLY SHIFTING IN LOWER GEARS. AS I REMIND YOU... THIS IS AN AUTOMATIC. AS OF TODAY THIS IS THE 4TH TIME THAT IT HAS BEEN BACK TO THE DEALERSHIP AND STILL THE PROBLEM IS NOT FIXED. THE CAR CONTINUES TO JERK AND MAKE MENTAL ON METAL GRINDING NOISES. TODAY WHEN SPEAKING TO THE DEALER I WAS TOLD THAT A FORD ENGINEER WAS LOOKING AT IT AND TRYING TO FIX IT. REMIND YOU THAT THE CLUTCHES HAVE ALREADY BEEN REPLACED, THE COMPUTER HAS BEEN UPDATED, AND THE COMPUTER HAS BEEN REPROGRAMMED. WHEN I CALLED TODAY THEY SAID THAT THEY HAD TO KEEP IT OVER NIGHT. THIS IS TOTALLY RIDICULOUS AND THIS IS A NEW VEHICLE!!! OF THE ALMOST SEVEN MONTHS THAT I HAVE OWNED THE FOCUS IT HAS SIT IN THE SHOP A TOTAL OF 20 DAYS. COME ON FORD!!!! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545424September 25, 2013ELECTRICAL SYSTEM
CAR IS EQUIPPED WITH VOICE COMMAND. WHEN I USE VOICE TO TURN ON HEAT OR AC, I WILL SAY FOR EXAMPLE, CLIMATE 68. THE CAR WILL RESPOND, SETTING CLIMATE 68. THEN IT DOES NOT TURN ON. IF I TOUCH THE CLIMATE TOUCH SCREEN IT THEN COMES ON AT 68, EVEN IF IT WAS PREVIOUSLY SET AT 75. BEEN TO THE DEALER REPEATEDLY FOR TWO SOFTWARE UPDATES, ONCE PULLING OUT THE CONTROL BOX PER FORDS REQUEST TO CHECK THE PART NUMBER AND ONCE TO HAVE THE 8 PIN CONTROL MODULE REPLACED. NOW WAITING FOR FORD ENGINEERING TO COME UP WITH A FIX. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545429September 25, 2013ENGINE
WHEN SHIFTING THE CAR FROM FIRST TO SECOND, A VERY LOUD BANGING SOUND WAS HEARD. CHECKED ONLINE FOR SIMILAR PROBLEMS AND FOUND THAT FORD HAD ISSUED A TSB FOR THIS PROBLEM ON JUNE 10, 2013. WENT BACK TO THE DEALER AND INFORMED THEM OF MY PROBLEM AND THE TSB. WAS TOLD THAT THEY WOULD HAVE TO EXPERIENCE THE PROBLEM BEFORE THEY WOULD ORDER PARTS. HAD TO MAKE AN APPOINTMENT FOR THEM TO DRIVE THE CAR AND LEAVE IT AN ENTIRE DAY. WENT BACK JULY 18, 2013. DEALER HAD A TECH DRIVE THE CAR, AND YES, THERE WAS A PROBLEM. PARTS ORDERED. AFTER WAITING WEEKS, WAS TOLD THAT THERE IS A NATIONWIDE BACKORDER ON PARTS. AFTER HITTING 3000 MILES, STARTED TO HAVE SEVERE STEERING ISSUES. WHEN SHIFTING INTO SECOND OR THIRD UNDER ACCELERATION, THE WOULD ALMOST MAKE A RIGHT TURN. AND THEN WHEN ACCELERATING IN SECOND AND THIRD, THE STEERING WHEEL WOULD VIBRATE SO BAD I HAD TO HANG ON FOR DEAR LIFE. BACK TO THE DEALER. THEY MADE A CALL TO FORD ENGINEERING WHO SAID THAT NEW MOUNTS WOULD FIX THE STEERING ISSUES. IN AUGUST, I STARTED CALLING HEATHER AT FORD CUSTOMER SERVICE. EXPLAINED ABOUT THE BACKORDER AND MY STEERING ISSUES. TOLD HER I WAS AFRAID TO DRIVE THE CAR. SHE SAID SHE WOULD TRY TO EXPEDITE THE PARTS. AFTER WEEKS OF NO RESULTS, TALKED TO HER ABOUT ME BUYING AFTERMARKET MOUNTS THAT ARE AVAILABLE. SHE SAID FORD WOULD NOT AUTHORIZE ANYTHING BUT FORD PARTS. I SAID THAT WOULD BE ACCEPTABLE IF FORD WOULD COME UP WITH THE PARTS. I AM NOW BEING TOLD THAT PARTS MIGHT BE HERE IN OCTOBER. WORD ON THE WEB IS THAT DELIVERY WILL MOST LIKELY BE NOVEMBER OR NEXT YEAR. FINALLY BROKE DOWN AND BOUGHT MY OWN MOUNTS AT A COST OF $369. MY SAFETY IS WORTH THAT MUCH. I WILL TRY TO GET MY MONEY BACK FROM FORD, WAITED 9000 MILES FOR THEM TO FIX IT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545163September 24, 2013POWER TRAIN
MY CAR HAD TO GO IN FOR SERVICE TWICE. THE ISSUE AS I DESCRIBED IT WAS THAT THE CAR BOGS DOWN, SHUDDERS WHILE TRYING TO ACCELERATE, MAKES A RATTLING NOISE, AND SHIFTS INCORRECTLY INTO THE WRONG GEAR. THEY APPLIED A SOFTWARE UPDATE ON 9/14 THAT WAS SUPPOSED TO FIX THE ISSUE, BUT IT DID NOT. I BROUGHT THE CAR IN TODAY AND THEY INDICATE THAT THE TRANSMISSION IS LEAKING INTO THE CLUTCH. THEY SAY TO PICK UP THE CAR AND DRIVE IT FOR THE 10-12 DAYS IT WILL TAKE TO GET PARTS. THEY'LL FIX IT LATER THEY SAY. THEY WILL NOT PROVIDE A WRITTEN STATEMENT OF THE PROBLEMS THEY HAVE FOUND, AS I REQUESTED. NOT SURE IF IT IS SAFE TO DRIVE, I WOULD THINK THAT IT IS NOT SAFE. THE DEALER IS WALLS FORD, 2 MERRILL ST, SALISBURY MA 01952. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545208September 24, 2013STRUCTURE:BODY, VEHICLE SPEED CONTROL, POWER TRAIN
DRIVING INTO WORK ONE MORNING, I WAS FOLLOWING BEHIND ANOTHER VEHICLE AT A LOW RATE OF SPEED, ALMOST TO A STOP WHEN I THEN TURNED INTO A PARKING SPOT, PUSHED THE GAS PEDAL AND THE VEHICLE DID NOT ACCELERATE SO I THEN PUSHED THE GAS PEDAL AGAIN AND THE VEHICLE SURGED FORWARD AT A MUCH FASTER SPEED THAN USUAL AND THE VEHICLE SLAMMED INTO THE WALL OF THE PARKING STRUCTURE IN THE SPACE I WAS ATTEMPTING TO PARK IN. ON OTHER OCCASIONS BEFORE THIS, I HAD EXPERIENCED HESITATION WHILE PRESSING DOWN ON THE GAS PEDAL BUT NOTHING LIKE WHAT HAPPENED THE MORNING THAT THE VEHICLE SURGED FORWARD, HITTING THE CEMENT WALL IN THE PARKING STRUCTURE. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545212September 24, 2013ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE VEHICLE STARTED SHAKING AND JERKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND TO A MECHANIC, WHO BOTH STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 210. THE CURRENT MILEAGE WAS 3,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545216September 24, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO LOCK CORRECTLY. THE CONTACT MENTIONED THAT THE LOCK WOULD NOT ALLOW THE SEAT BELT TO CLICK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE SEAT BELT LOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 210. THE CURRENT MILEAGE WAS 3,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545248September 24, 2013POWER TRAIN
I RECENTLY PURCHASED A BRAND NEW AUTOMATIC FORD FOCUS 2013 AND AM VERY DISAPPOINTED AND ANGRY. THE FIRST PROBLEM IS THE CAR TENDS TO STALL IN 1ST AND 2ND GEAR, KEEP IN MIND IT IS AUTOMATIC. BESIDES STALLING IT DOES NOT SWITCH GEARS PROPERLY BETWEEN FIRST AND 2ND. I ALMOST GOT INTO AN ACCIDENT WHEN IT STALLED WHILE I WAS GOING UP A HILL. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544970September 23, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WARNING "STOP SAFELY NOW" APPEARED AND THE EV LOST ALL ITS MOTIVE POWER AND STALLED. REPEATED ATTEMPTS TO RESTART THE VEHICLE FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544806September 22, 2013POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THIS APPLIES TO A FORD FOCUS ELECTRIC, NOT A GASOLINE MODEL. WAS TRAVELING APPROXIMATELY 30 MPH WHEN "STOP SAFELY NOW" INDICATOR APPEARED. VEHICLE SLOWED AND CAME TO STOP WITHIN A FEW SECONDS WHILE STILL IN TRAFFIC LANES. I PLACED THE CAR IN PARK AND SWITCHED THE SYSTEM OFF, THEN ON AGAIN. IT STARTED NORMALLY AND DROVE NORMALLY FOR APPROXIMATELY 50 MILES WHILE I WENT HOME. THERE IS NO APPARENT VALID REASON FOR THE VEHICLE TO STOP ITSELF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE BEEN EXTREMELY DANGEROUS. CHECKING REPORTS ON THE INTERNET, IT APPEARS THAT THIS PROBLEM IS VERY COMMON, AND MANY PEOPLE HAVE REPORTED REPEATED OCCURANCES OF THIS PROBLEM. WEATHER AT THE TIME WAS MODERATE (70 TO 75 DEGREES F). THIS IS A NEW CAR (TWO WEEKS OLD, APPROXIMATELY 1350 MILES) WHILE I DON'T SUGGEST THAT THE FOLLOWING ARE CONTRIBUTING FACTORS, I LIST THEM BECAUSE THEY WERE UNUSUAL FOR ME AND THIS MAY BE HELPFUL TO REVIEWERS LOOKING FOR COMMON CIRCUMSTANCES: 1. THE VEHICLE HAD BEEN GIVEN A LEVEL 1 (120 VOLT) CHARGE EARLIER IN THE DAY, BRINGING THE STATE OF CHARGE FROM APPROXIMATELY 60% TO 70%. THIS IS UNUSUAL BECAUSE I USUALLY USE LEVEL 2 (240 VOLT) CHARGING. 2, THE VEHICLE HAD BEEN SWITCHED "ON" WITH THE AIR CONDITIONER OPERATING FOR ABOUT AN HOUR BUT WITHOUT DRIVING ANYWHERE. THE PROBLEM OCCURED SHORTLY THEREAFTER, AFTER DRIVING APPROXIMATELY TWO MILES. 3, NO OTHER UNUSUAL CIRCUMSTANCES WERE NOTED. CAR DROVE NORMALLY BEFORE AND AFTER THIS INCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544722September 21, 2013ELECTRICAL SYSTEM, ENGINE
CAR:2013 FORD FOCUS EV. NOTICED "STOP SAFELY NOW" LIGHT ON AT STOP LIGHT JUST AFTER EXITING FREEWAY OFF WINCHESTER RD IN TEMECULA, CA. WAS ABLE TO ACCELERATE TO GET ONTO WINCHETER ROAD TRAVELING WEST GOING DOWN HILL AND NERVOUSLY COASTED DOWN HILL NOTICING THE STEERING BECOMING DIFFICULT. THANKFULLY THE LEFT TURN LIGHT WAS GREEN SO I WAS ABLE TO COAST THRU THE INTERSECTION AND GET ON JEFFERSON ROAD. I ATTEMPTED TO ACCELERATE, HOWEVER, THE CAR WAS UNRESPONSIVE. I IMMEDIATELY PULLED INTO THE FIRST AVAILABLE PARKING LOT OFF OF JEFFERSON ROAD - POLLO LOCO PARKING LOT AND TURNED VEHICLE OFF. CALL HUSBAND TO COME GET ME. HE TURNED VEHICLE ON WITHOUT INCIDENT AND DROVE IT HOME WITH OUT ISSUE. WORKING WITH DEALER FOR NEXT STEPS. CALL FRITTS FORD AS I TALKED TO DANIEL IN SERVICE AND HE REPORTED THAT ANOTHER FOCUS EV OWNER JUST REPORTED TEH SAME ISSUE AND WAS ON THE WAY TO THE DEALERSHIP ON SATURDAY, 21.SEPT. THIS PROBLEM IS PERHAPS MUCH BIGGER THAN WE THINK?! FYI: DEALERSHIP = FRITTS FORD, RIVERSIDE, CA CAR PURCHASED ON SUNDAY, 15.SEPT.2013. OWED THE CAR FOR 6 DAYS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544576September 20, 2013ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TRAVELING AT APPROX. 35 M.P.H. ON COUNTY ROAD, PULL OVER SAFELY LIGHT CAME ON, UNABLE TO PULL OVER IMMEDIATELY DUE TO TRAFFIC, TRAVELED A SHORT DISTANCE IN ATTEMPT TO FIND A SHOULDER TO PULL ONTO, CAR DIED IN A CURVE. NO POWER AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544672September 20, 2013ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
THIS IS FOR THE FORD FOCUS ELECTRIC. I WAS DRIVING ON A BUSY ROAD GOING APPROX 50 MPH WHEN ALL OF A SUDDEN I LOST POWER AND HAD NO ACCELERATION A MESSAGE CAME ON THE DISPLAY THAT SAID STOP SAFELY NOW IN RED WITH A EXCLAMATION POINT INSIDE A TRIANGLE AT THAT POINT I WAS A HAZARD TO OTHER DRIVERS AS THE VEHICLE WAS SLOWING DOWN AS I WAS TRYING TO MERGE TO THE RIGHT HAND SIDE. I FINALLY WAS ABLE TO STOP AND I TURNED OFF THE VEHICLE. I LET IT SIT FOR A MINUTE AND TRIED TO RESTART AND IT WOULD NOT, I TRIED A SECOND TIME AND IT FINALLY CAME UP READY TO GO. I CONTACTED THE DEALER AND THEY ADVISED ME TO TAKE TO THE SERVICE DEPT IN THE MORNING. THIS WAS A SAFETY HAZARD THAT NEEDS TO BE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544341September 19, 2013POWER TRAIN
WHILE DRIVING AT 30 MPH, THE CAR QUIT RUNNING AND DISPLAYED "STOP SAFELY NOW". *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544432September 19, 2013ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THIS IS REGARDING FORD FOCUS ELECTRIC VEHICLE 2013 MODEL. THIS IS THE SECOND TIME IT HAS HAPPENED. WHILE DRIVING IT SUDDENLY BEEPS AND DISPLAYS MESSAGE "STOP SAFELY NOW" AND CAR JUST STALLS AND STOPS RUNNING. QUITE DANGEROUS WHILE DRIVING. IT HAS BEEN TO FORD DEALERSHIP AFTER THE FIRST INCIDENT AND THEY WERE NOT ABLE TO DIAGNOSE THE ISSUE AND AFTER A COUPLE OF WEEKS THAT I GOT BACK THE VEHICLE, IT HAPPENED AGAIN. IT IS AGAIN IN THE SERVICE CENTER OF FORD DEALERSHIP, BUT THEY STILL DO NOT KNOW WHY THIS HAPPENS OR WHAT IS THE FIX. THIS NEEDS TO BE ADDRESSED BY FORD ASAP AS IT IS A HUGE SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0