Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10031393July 29, 2003
SUSPENSION:FRONT
CONSUMER STATES THAT FRONT SUSPENSION COLLAPSED.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029339July 28, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2000 FORD FOCUS HAS RECENTLY BEGUN STALLING UNEXPECTEDLY, ESPECIALLY I'VE NOTICED THIS WHEN MAKING A TURN, AND WHEN MY GAS TANK IS BETWEEN 1/2 AND A 1/4 TANK OF GAS. I BELIEVE THIS IS A SAFETY ISSUE, AS IT STALLS UNEXPECTEDLY. I'VE READ SOME FORUM WITH OTHER FOCUS OWNERS WHO ARE HAVING THE SAME ISSUES, RELATED TO THE FUEL PUMP. THIS HAPPENS FAIRLY FREQUENTLY IF I LET MY GAS TANK GET BETWEEN 1/2 AND 1/4 TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019767July 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN COMING TO A STOP OR GOING AROUND A CURVE THE VEHICLE LOST POWER. ONCE THE VEHICLE CAME TO A COMPLETE STOP THE ENGINE REGAINED ITS POWER. THE CONSUMER FELLS THAT THE ENGINE ISN'T GETTING ENOUGH GAS *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032233July 25, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PROBLEM WITH VEHICLE'S FRONT SPRINGS ON 2000 FORD FOCUS.*MR FRONT END COIL SPRINGS FAILED.*TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025129July 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION JERKED WHEN THE GEAR SHIFTER WAS PLACED IN GEAR AND THE TRANSMISSION LIGHT ILLUMINATED ON THE DASH. *NLM. THE CONSUMER TOOK THE VEHICLE TO THE DEALER 8 TIMES FOR THE SAME REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029055July 24, 2003
ELECTRICAL SYSTEM:IGNITION
BATTERY LIGHT GOES ON AND OFF AT WILL - NO APPARENT PATTERN - CAR ALSO SHUDDERS AND STALLS WHEN IDLING IN GEAR - DOES THIS ON A DAILY BASIS SEVERAL TIMES A DAY AND HAS DONE THIS SINCE PURCHASE! DEALERSHIP COULD FIND NO REASON FOR THIS WHILE UNDER INITIAL WARRANTY - ON SECOND ATTEMPT TO FIX THE COMPUTER WAS REPLACED (UNDER 80,000 WARRANTY) DUE TO 'WRONG CHIP FOR THIS CAR' - WHEN CAR WAS PICKED UP IT WAS RUNNING - AFTER PARKING AT HOME COULD NOT RESTART CAR HAD IT TOWED BACK TO DEALERSHIP AND ALL CAR KEYS HAD TO BE RE-PROGRAMMED AT OUR COST 'BECAUSE YOU MUST HAVE DONE SOMETHING TO THEM'! WITHIN 2 DAYS CAR WAS ONCE AGAIN FLASHING IT'S BATTERY LIGHT AND SHUDDERING/STALLING! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028923July 23, 2003
ELECTRICAL SYSTEM:IGNITION
PROBLEM WITH THE IGNITIOIN CYLINDER. I HAVE BEEN INFORMED BY FORD THAT NO ONE HAS REPORTED A PROBLEM WITH THIS, BUT I FIND THAT TO BE EXTREMELY CONTRARY NOTING THE EXCESSIVE COMPLAINTS ON JUST THIS WEBSITE ALONE. THE KEY WILL NOT TURN IN THE IGNITION. THEY ARE ASKING NO LESS THAN $300, AND I FIND IF YOU MULTIPLY THAT ESTIMATION BY THE NUMBER OF COMPLAINTS THEY KNOW NOTHING ABOUT, THEY HAVE QUITE THE RACKET GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029976July 23, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES WHILE TURNING A CORNER REAR PASSENGER SIDE DOOR FLEW OPEN. NO WARNING CHIME ILLUMINATED. CONSUMER FEELS VERY UNSAFE WHEN SMALL PASSENGERS ARE RIDING IN THE REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029008July 23, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I PARKED MY VEHICLE TO GET GAS AND THE PUMP WASN'T WORKING I PROCEED TO INSERT MY KEY TO MOVED VEHICLE TO ANOTHER PUMP BUT THE KEY WOULDN'T GO IN. I CALLED MY WIFE TO VERIFY IF SHE CAN BRING THE SPARE KEY TO TRY TO START THE CAR WITH IT; HER KEY WOULDN'T GO IN EITHER. I PROCEEDED TO CALL THE CUST. SERV. DEPT. AT FORD MOTOR CREDIT AND INFORMED THE PROBLEM; THEY ASKED TO TRY AGAIN TO INSERTED THE KEYS AND HAD NO RESULTS. WE HAVE NO PREVIOUS WARNINGS. THE CUSTOMER SERVICE REPRESENTATIVE THEN TOLD ME WE ARE TO CALLED A TOW TRUCK TO TOWED THE VEHICLE; AT FIRST HE EXPRESS WE WILL HAVE TO PAY FOR IT AND THEN HE CONFIRMED THAT I HAVE EXTENDED GUARANTEE AND THAT TOWING WAS COVERED BUT THAT THE PROBLEM WITH THE IGNITION WASN'T COVERED. THE VEHICLE WAS TOWED TO FORD DEALERSHIP CLOSER TO MY AREA. AFTER THE SERVICE DEPARTMENT AT DELAND FORD CHECK THE VEHICLE I WAS INFORMED THAT THE COST OF REPAIRS WILL BE 350.00 FOR THE IGNITION SWITCH REPLACEMENT. I INDICATED THAT AT THIS MOMENT I COULDN'T COME UP WITH THAT AMOUNT OF MONEY AND THAT I UNDERSTOOD THAT HAVING MY EXTENDED WARRANTY THIS MANUFACTURING DEFECT WILL BE COVERED. THEY INDICATED THAT IS NOT COVERED AND THEY SUGGESTED FOR ME TO APPLY FOR A LINE OF CREDIT TO SEE IF I WAS APPROVED TO FIX THE PROBLEM. I SAID WILL NOT APPLY FOR THE CREDIT AND LEFT THE CAR THERE TO SEE IF WE CAN COME UP WITH A SATISFYING AGREEMENT. AT THIS MOMENT I HAVE NOT HAVE ANY OTHER COMMUNICATION WITHE THE SERVICE DEPT. OR THE FORD MOTOR CREDIT OFFICE; I THINK THAT AFTER INVESTIGATING THE AMOUNT OF COMPLAINTS FOR THE SAME MATTER AND THE SAME RESULTS THE MOST GET INTO AN AGREEMENT WITH THE CUSTOMER. IF THIS IS GOING TO BE A RECALL ITEM; FORD SHOULD BE MORE RECEPTABLE TO THE COMPLAINTS AND ALREADY MAKE A RECALL FOR THIS VEHICLE. AFTER SEARCHING, I HAVE FOUND ALMOST A 100 COMPLAINTS FOR THE SAME REASON, AND UNFORTUNATELY NONE HAS A GOOD TURN BACK. MY VEHICLE STILL AT THE DELAND FORD SERVICE AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028889July 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS.CAR LOSES POWER DURING RIGHT HAND TURN WHEN FUEL IN TANK IS LESS THAT 3/8 FULL. FIRST OCCURRENCE WAS ON MOUNTAIN ROAD. ODOMETER = ABOUT 25K MILE CAR ALMOST REAR ENDED. DEALER REPLACED FUEL PUMP. SECOND OCCURRENCE SAME SYMPTOM AS ABOVE. (ODOMETER = ABOUT 52K MILE) USUALLY OCCURS DURING RIGHT HAND TURN. BREATHTAKING WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. DEALER REPLACED FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028902July 22, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE ATTEMPTING TO PASS ON A TWO-LANE HIGHWAY, MY 2000 FORD FOCUS SPUTTERED AND LOSS SPEED FOR NO REASON. I WAS UNABLE TO RETURN TO MY ORIGINAL LANE BECAUSE ANOTHER CAR HAD MOVED UP CLOSE TO THE VEHICLE I WAS PASSING. I HAD TO SWERVE ONTO THE OPPOSITE SHOULDER OF THE ROAD TO AVOID BEING HIT BY ONCOMING TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029825July 22, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEYS GOT LOCKED IN THE IGNITION BECAUSE THE IGNITION LOCK BROKE AND TUMBLER BENT PER DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028648July 20, 2003
AIR BAGS:FRONTAL
FRONT AIR BAGS DID NOT DEPLOY. I WAS REAR-ENDED AND PUSHED INTO A TOYOTA LANDCRUISER AND MY CAR HAS 4,000 WORTH OF DAMAGE TO THE FRONT AND REAR BUMPERS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028655July 20, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE HAD MY CAR FOR ONE YEAR AND FIVE MONTHS. I HAVE REPLACED THE FUEL PUMP A MONTH AFTER PURCHASE, TWICE WITHIN TWO MONTHS. MY GAS LINES HAVE FALLEN OFF THE CAR, CAUSING THE NEIGHBORHOOD TO BE FILLED WITH FUMES. STALLS WHILE DRIVING, NOT MATTER THE SPEED,DEALERSHIP SAID THEY FIXED THE ISSUE, STILL ONGOING. CAR HESISTATES TO GO AT TIMES. OFTEN THE INSIDE OF THE CAR SMELLS LIKE GAS. HARD TO PUT CAR IN REVERSE AND OTHER GEARS, OFTEN POPS OUT OF GEAR. RECENTLY REPLACED CLUTCH CABLE, TECH SAYS THE CLUTCH IS FINE. REPLACED THE BRAKES AND ROTORS AFTER BEING TOLD THEY WERE FINE, TWO WEEKS LATER THE ROTORS WERE GONE. BRAKES CONTINUE TO SQUEAK. WINDSHIELD IS NOT SEALED, YOU CAN HEAR AIR BLOWING IN WHILE DRIVING. HAD A BURNING SMELL FROM UNDER HOOD WAS TOLD THERE WAS NO PROBLEM, ONLY TO GET A RECALL, AND MY CABLES WERE MELTED. BRAKE LIGHTS ALWAYS OUT, WHEN I REPLACE ONE THE OTHER GOES OUT. I HAVE CONTACTED FORD MOTOR COMPANY, AND DEALERSHIP, BOTH TELL ME I HAVE TO KEEP GETTING REPAIRS. I ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK, AND THEY REFUSED. I FEEL THIS CAR IS NOT SAFE, I HATE DRIVING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028675July 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS FOR NO REASON. THE FIRST TIME IT HAPPENED IN RUSH HOUR TRAFFIC. WE HAD TO HURRIEDLY TRY TO CHANGE LANES AND EXIT. IT HAS HAPPENED 11 TIMES SINCE THEN. WE HAVE HAD A MECHANIC LOOK AT IT SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021805July 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVERS SIDE REAR DOOR FAILED TO STAY CLOSED. THE DOOR FLEW OPEN WHILE DRIVING. THE CONSUMER HAD TO PURCHASE A NEW LATCH. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028467July 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
LOSES POWER ON RIGHT HAND TURNS (ENTERING FREEWAY ESPECIALLY). STALLS WHILE DRIVING. BEGAN AT ABOUT 42000 MILES, WITH A QUARTER TANK OF GAS, SO ALWAYS KEPT THE TANK AT LEAST HALF FULL. THIS WEEK STALLING HAS OCCURRED WITH FULL TANK, TRYING TO ACCELERATE FROM A STOP GOING UPHILL. AIR CONDITIONER. 95000 MI CURRENTLY. (AVERAGE 3-4K MILES/MO). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028481July 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR STALLING OUT FOR NO REASON... SPUTTERING IN THE ENGINE, CAUSING NO REACTION WHEN I STEP ON THE GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028363July 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION CUTS OUT WHILE ACCELERATING TO 2ND GEAR, ESPECIALLY AT FULL THROTTLE. IN THE MIDDLE OF 2ND GEAR, RPMS HANG AROUND 4000 AT FULL THROTTLE. LETTING OFF THROTTLE ALLOWS RPMS TO REACH 5700 AND VEHICLE SHIFTS INTO 3RD. RPMS HANG AGAIN AT 4000 IN 3RD GEAR, AND ANY MANIPULATION OF THROTTLE (FULL, HALF, ETC.) DOES NOT RAISE RPMS. THIS CAUSES THE VEHICLE TO BE LIMITED TO APPROX 60 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028430July 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION KEY WAS DIFFICULT TO PLACE INTO THE IGNITION CYLINDER. ONCE PLACED INSIDE, THE IGNITION SWITCH WOULD NOT TURN AT ALL, IT WAS LOCKED UP IN PLACE. AN INTERNET SEARCH REVEALED OVER 7300 HITS ON "FORD FOCUS AND IGNITION PROBLEMS". THE COST OF TOW AND REPAIR WAS $350.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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