Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #10036773August 28, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SUPPLY CUTS OUT AND VEHICLE STALLS WHEN MAKING LONG RIGHT HAND SWEEPER TURNS WITH ACCELERATOR DEPRESSED (WOT) WHEN FUEL TANK IS LESS THAN 1/2 FULL. THIS TYPICALLY HAPPENS ON HIGHWAY ON-RAMPS WHEN BRISK ACCELERATION IS REQUIRED TO SAFELY MERGE INTO TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037882August 28, 2003VISIBILITY:WINDSHIELD
A CRACK APPEARED AT THE TOP MIDDLE OF THE FRONT WINDSHIELD AND WAS MOVING TOWARDS THE BOTTOM OF THE WINDSHIELD . THIS CAUSED A DISTRACTION TO THE DRIVER'S VIEW. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037910August 28, 2003ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED UP AND WON'T START. DEALER STATED THIS PROBLEM WAS COMMON AND CONSUMER SHOULD CONTACT A LOCKSMITH TO REMEDY THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037976August 27, 2003SERVICE BRAKES, HYDRAULIC
BRAKES SQUEAK, EXCESSIVE BREAK DUST ON THE FRONT WHEELS.*PH THE CONSUMER WAS INFORMED BY THE DEALER, THAT THE BRAKE DUST WAS NORMAL. THE REAR SHOES PAD ASSEMBLIES AND ROTORS WERE REPLACED AT LEAST FOUR TIMES. THE LAST TIME THE DEALER TOLD THE CONSUMER THE LEFT RIGHT EBRAKE CABLE SPRING RETAINER HAD POPPED OUT THE BACKING PLATE WHICH CAUSED THE SHOES TO NOT RETRACT ALL THE WAY. THE DEALER PUT THE RETAINER BACK AND RESET THE HEBRAIC. ALSO THE REAR WHEEL CYLINDERS WAS LEAKING AND HAD TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036696August 27, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN MERGING ON I87 WITH MY 2000 FORD FOCUS ZTX (52,000 MI) BUCKED / HESITATED SEVERELY WHEN I PRESSED THE ACCELERATOR DOWN HARD IN AN ATTEMPT TO BRING THE CAR UP TO MERGING SPEED QUICKLY. I WAS ALMOST REAR-ENDED BECAUSE DRIVER BEHIND ME DIDN'T EXPECT MY CAR TO SLOW DOWN SO SUDDENLY. VERY DANGEREOUS SITUATION. HAPPENED MULTIPLE TIMES, EVERY TIME WHEN CAR WAS UNDER MODERATE TO HEAVY LOAD, WITH 1/4 TANK OF GAS OR LESS. TOOK THE CAR TO FORD. DEALER FOUND FUEL PUMP (INSIDE OF FUEL TANK) CLOGGED WITH DEBRIS. FUEL TANK WAS FLUSHED AND NEW FUEL PUMP INSTALLED. FUEL TANK SHOULD NOT BE SHEDDING DEBRIS AND FUEL PUMP SHOULD NOT FAIL ON CAR THAT IS ONLY 3 YRS OLD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037769August 27, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN RECALL 02V288000 CONCERNING BATTERY CABLES. DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE VIN NUMBER WAS NOT INCLUDED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037783August 27, 2003VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER BLOWER RESISTOR EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 01 V 230 000, BUT THIS VEHICLE WAS NOT COVERED BY RECALL DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036730August 27, 2003FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IN JULY I HAD TO HAVE THE FUEL PUMP AND SENSOR REPLACED AS THE GUAGE WOULD READ EMPTY WHEN THE TANK WAS FULL. TODAY,THE CAR STALLED WHILE I WAS PARKING IT. I SMELLED GASOLINE AND GOT OUT OF THE CAR TO FIND A LARGE AMOUNT OF GAS LEAKING ALL OVER THE GROUND. I THEN HAD TO HAVE THE CAR TOWED TO THE DEALER, AS THE CAR IS STILL UNDER WARRENTY. HOWEVER, BEFORE THE CAR COULD BE TOWED I HAD TO CALL THE FIRE DEPT. AS AAA WILL NOT TOW A CAR LEAKING GAS UNTIL THEY GET AN OK FROM THE FIRE DEPT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036648August 26, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
I OWN A 2000 FORD FOCUS STZ. I BOUGHT THIS VEHICLE FOR MY WIFE AND KIDS. THE FIRST INCIDENT WITH THIS VEHICLE WAS BACK IN I THINK MARCH. THE IGNITION FROZE, LEAVING MY WIFE STRANDED AT WORK AND THE KIDS AT THE BABYSITTER. SHE HAD TO FIND A RIDE TO THE BABYSITTER AND THEN HOME. SHE THEN HAD TO CALL A TOW COMPANY AND HAVE THE CAR TOWED TO SKYLINE FORD IN SALEM OREGON. SHE WAS TOLD THAT THERE HAVE BEEN QUIET A FEW FOCUS WITH THIS PROBLEM. THE SERVICE TECH KNEW IMMEDIATELY WHAT WAS WRONG WITH THE CAR. WE WERE 100 MILES OVER THE FACTORY WARRANTY!! WE HAD TO PAY FOR THE FAULTY PART. THE NEXT PROBLEM WAS IN THE BEGINNING OF AUGUST. WE WENT TO GET ICE CREAM. THE CAR STALLED AS WE WERE LEAVING THE ICE CREAM STORE. THE CAR WOULD NOT START. IT FINALLY STARTED AFTER ABOUT 15 MINUTES. WE WERE ONLY ABOUT 10 MINUTES FROM HOME. ALL THE WAY HOME THE CAR ACTED LIKE IT WAS NOT GETTING ENOUGH GAS. UPON ARRIVING HOME, I OPENED THE HOOD AND NOTICED THAT THE BATTERY CABLE WAS MELTED. WE CALLED SKYLINE, WHO COULD NOT GET US IN UNTIL SATURDAY. IT WAS 3 OR 4 DAYS. NOW WE ARE TOLD THAT WE HAVE TO PAY $120 FOR A FAULTY PART!! THERE WAS A RECALL ON THIS CAR FOR FAULTY BATTERY CABLES. WE ARE TOLD THAT IF FORD DECIDES THAT THERE IS A PROBLEM WITH THE ACTUAL CABLE, THEN WE WILL BE REFUNDED THE $120. THIS IS OUTRAGEOUS!! I WISH THAT I HAD NEVER PURCHASED THIS CAR. IT HAS REALLY HURT MY OPINION OF FORD PRODUCTS. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034478August 25, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLE EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 02 V 288 000, BUT THIS VEHICLE NOT COVERED UNDER RECALL DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033502August 25, 2003FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD FOCUS 2000-- GAS TANK GETS TO BELOW A QUARTER OF A TANK OF GAS IT LUNGES AND JERKS. THIS IS THE 2ND TIME IT HAS HAPPENED . I READ MANY INCIDENTS OF THIS HAPPENING. THIS SHOULD BE A RECALL ON THIS AUTOMOBILE .*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033382August 24, 2003EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC
I OWN A 2000 FORD FOCUS. CURRENTLY I AM EXPERIENCING SEVERAL PROBLEMS. THE FIRST IS THE AIR CONDITIONING A/C. THE A/C WORKS ON THE #4 SETTING BUT DOESN'T WORK ON #1, #2, OR #3. NO AIR COMES FROM THE AIR VENTS WHEN THE FAN IS SET TO 1, 2, OR 3 WHETHER THE A/C IS ON OR NOT. THE SECOND PROBLEM IS THE BRAKES. I HAVE LESS THAN 46,000 MILES ON THE CAR, AND THE BRAKES FEEL LIKE THEY ARE GOING OUT. I'VE NEVER HAD TO REPLACE THE BRAKES ON A CAR BEFORE 70,000 MILES. THE THIRD PROBLEM IS COMPRISED OF THE GAUGES. WHEN I START MY CAR, ALL THE GAUGES GO IMMEDIATELY TO THE RIGHT. AFTER A FEW MOMENTS THEY RETURN TO THEIR PROPER POSITION, BUT I'M NOT SURE WHAT IS GOING ON. I FEEL THAT IF I PUT THE CAR IN GEAR DURING THIS PERIOD, THAT I WILL LOSE CONTROL OF THE VEHICLE AND IT MAY SURGE FORWARD. THE FOURTH PROBLEM IS THAT I HAVE ALREADY HAD TO REPLACE ALL OF THE TIRES ON THIS VEHICLE. THE FIFTH PROBLEM IS THE TRANSMISSION/ENGINE. MANY TIMES, ESPECIALLY IN THE IDLE POSITION (AT A STOP SIGN, ETC.), I FEEL THAT THE ENGINE IS GOING TO STALL. IT ALMOST FEELS LIKE THE ENGINE IS NOT RUNNING ON ALL CYLINDERS. THE SIXTH PROBLEM, AND PROBABLY NOT THE LAST, IS THAT I'VE ALREADY HAD TO DEAL WITH ALL OF THE RECALLS ON THIS VEHICLE, AND YET THIS CAR IS STILL UNSAFE AND FORD HAS DONE NOTHING TO CORRECT THIS EXCEPT OFFER A 5 YEAR/100,000 MILE WARRANTY TO NEW FORD FOCUS BUYERS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033401August 24, 2003SEATS:FRONT ASSEMBLY:RECLINER
THE FRONT DRIVERS SEATBACK HAS COMPLETELY FAILED: I.E. THE RIGHT SIDE OF THE SEAT BACK HAS COLLAPSED WITH NO WARNING, WHILE DRIVING, WHICH ALMOST CAUSED AN ACCIDENT! AFTER REVIEWING THE NHTSA LISTING OF CUSTOMER COMPLAINTS I REALIZED THIS IS NOT THE FIRST COMPLAINT OF THIS KIND. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033408August 24, 2003SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT
THE REAR PASSENGER WHEEL BEARING FAILED CAUSING SMOKE AND ALMOST A FIRE. I HAD THE RECALL DONE AT TRI COUNTY FORD IN MAULDRAUGH KY, AND THIS IS THE SECOND TIME IT HAD HAPPENED. I WENT TO LES PINKHAM LINCOLN MERCURY AND BOUGHT NEW WHEEL BEARINGS AND HAD MY PERSONAL MECHANIC REPLACE THE BEARING. HE STATED THAT THE BRAKE DRUM AND WHEEL ARE POSSIBLE WARPED AND MIGHT NEED REPLACEING. I ALSO WANT A REFUND ON THE BEARINGS AND LABOR COST FOR THE MECHANIC TO REPLACEMENT OF BEARINGS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033301August 22, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOW REGULATORS ARE BROKEN IN MY 2000 FORD FOCUS - 2 REAR WINDOWS AND DRIVERS WINDOW NO LONGER GO UP AND DOWN. THE WINDOWS FALL INTO THE DOOR. FIRST FAILURE OCCURED 8/02, SECOND 6/03, THIRD 8/03. WINDOWS ARE CURRENTLY TAPED UP, WHICH IS A SAFETY HAZARD AS THE TAPE OBSCURES MY VISION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034348August 22, 2003ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 30 MPH AND WITH NO WARNING VEHICLE LOST POWER, CAUSING CONSUMER TO PULL OF THE ROAD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10021603August 22, 2003FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING UP A HILL THE VEHICLE STALLED. IT WAS LATER DETERMINED THAT FUEL LEAKED FROM THE FUEL TANK. *NLM. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033275August 21, 2003ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 FORD FOCUS STALLS IN TRAFFIC. I'VE HAD MY CAR INTO THE DEALERSHIP'S SERVICE CENTER NUMEROUS TIMES FOR THIS PROBLEM. THEY HAVE NEVER BEEN ABLE TO REPRODUCE THE COMPLAINT. I'VE HAD A FLIGHT DATA RECORDER INSTALLED ON IT TO CAPTURE WHAT IS GOING ON WITH IT. HOWEVER, EVERYTIME THE CAR STALLED, IT GOES COMPLETELY DEAD AND I WAS NOT ABLE TO CAPTURE ANY DATA. THE STALLING SEEMS TO OCCUR ONLY DURING THE HOT SUMMER MONTHS. SINCE I LIVE IN ARIZONA, BEING STRANDED IN 110 DEGREEES IN ITSELF IS A SAFETY FACTOR, NOT TO MENTION TRYING TO SAFELY GET OVER TO THE SIDE OF THE ROAD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034269August 20, 2003ELECTRICAL SYSTEM:IGNITION
WHEN ATTEMPTING TO RESTART VEHICLE IGNITION LOCKED WITHOUT WARNING. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034120August 18, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TWO REAR DOORS DO NOT CLOSE ALL THE WAY AND POP OPEN. DEALER ATTEMPTED TO FIX THE PROBLEM BY LUBRICATING THE LATCH, BUT THE PROBLEM HAS RETURNED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0