Ford Focus Service Bulletins
809 manufacturer communications on file.
- August 18, 2016•Document ID: 10092555Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT
- Mfr Comm. #:
- SSM 46011
- Date Added:
- February 22, 2017
- Manufacturer:
- FORD
SummarySOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Associated Products (9)Associated Documents - August 16, 2016•Document ID: 10092576Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 15B22-S2
- Date Added:
- February 23, 2017
- Manufacturer:
- FORD
SummaryCERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING.
Associated Products (8)Associated Documents - August 16, 2016•Document ID: 10092575Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 14M01-S6
- Date Added:
- February 23, 2017
- Manufacturer:
- FORD
SummaryCERTAIN 2011 THROUGH 2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION.
Associated Products (8)Associated Documents - August 16, 2016•Document ID: 10092372Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB16-0109
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
SummarySOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHIBIT TRANSMISSION FLUID LEAKING FROM THE CLUTCH HOUSING. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (11)Associated Documents - August 3, 2016•Document ID: 10092402Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45968
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
SummarySOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (18)Associated Documents - August 2, 2016•Document ID: 10092383Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 45963
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
SummarySOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFILL) AND THE OTHER FOR LONG TRIPS (NO RESET SINCE HE/SHE OWNS THE VEHICLE) THE ISSUE MAY BE PRESENT AFTER EITHER TRIP COMPUTER READS GREATER THAN 3219 KM (2000 MILES). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) TO RESOLVE THE CONCERN, USING IDS VERSION 98.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL, USE CAUSAL PART 10849 FOR REPROGRAM.
Associated Products (2)Associated Documents - August 1, 2016•Document ID: 10092374Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SSM 45956
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
Summary2016 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
Associated Products (1)Associated Documents - July 27, 2016•Document ID: 10091223Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB16-0101
- Date Added:
- February 10, 2017
- Manufacturer:
- LINCOLN
SummarySOME 2013-2014 FOCUS ST, FUSION, ESCAPE AND VEHICLES EQUIPPED WITH A 2.0L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON 9/1/2012 AND THROUGH 8/1/2013 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO ENGINE OIL MIGRATING FROM THE VARIABLE VALVE TIMING (VVT) OIL CONTROL SOLENOIDS THROUGH THE ENGINE WIRE HARNESS TO THE CATALYST MONITOR SENSOR (CMS). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (8)Associated Documents - July 19, 2016•Document ID: 10091429Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 45941
- Date Added:
- February 13, 2017
- Manufacturer:
- FORD
Summary2011-2016 FIESTA AND 2012-2016 FOCUS WITH DPS6 TRANSMISSION HAVE A NEW CLUTCH AVAILABLE. THIS CHANGE AFFECTS TCM/PCM CALIBRATIONS. 2011-2013 FIESTA CALIBRATIONS HAVE NOT YET BEEN RELEASED, CONTINUE TO SERVICE WITH BV6Z-7B546-F CLUTCH, PERFORM ANY REPROGRAMMING WITH IDS RELEASE 101.01 ONLY. 2014-2016 FIESTA VEHICLES CONTINUE TO USE FA6Z-7B546-A CLUTCH AND ARE NOT AFFECTED BY CALIBRATION. 2012-2016 FOCUS CAN USE CLUTCH F1FZ-7B546-B FOLLOWING TSB 15-0120 AND FSA 14M01 AND CALIBRATIONS RELEASED WITH IDS 101.02. WORKSHOP MANUALS HAVE BEEN UPDATED TO INCLUDE A REPAIR VALIDATION CODE (RVC) IN DIAGNOSIS BY SYMPTOM, PINPOINT TEST A (FOCUS, 2014-15 FIESTA), PINPOINT TEST N (2011-2013 FIESTA). RVC CODE IS NOT REQUIRED ON WARRANTY CLAIMS AT THIS TIME. ALL PUBLICATIONS WILL UPDATE SOON, WHEN 2011-2013 FIESTA CALIBRATION IS RELEASED.
Associated Products (8)Associated Documents - July 18, 2016•Document ID: 10091425Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45939
- Date Added:
- February 13, 2017
- Manufacturer:
- FORD
SummarySOME 2016 C-MAX ENERGI AND FOCUS ELECTRIC VEHICLE BUILT ON OR BEFORE 4/18/2016, MAY HAVE 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE LATEST CALIBRATION USING IDS RELEASE 101.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14G229 AND 12561D04 LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (2)Associated Documents - July 11, 2016•Document ID: 10091270Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45923
- Date Added:
- February 11, 2017
- Manufacturer:
- FORD
Summary2013-2016 FOCUS S MODEL VEHICLES DO NOT HAVE AN OUTSIDE AMBIENT TEMPERATURE DISPLAYED IN THE IPC AND THIS FEATURE CANNOT BE ADDED. THE SENSOR IS IN THE RIGHT HAND OUTSIDE MIRROR AND IS USED BY THE POWERTRAIN CONTROL MODULE (PCM) FOR CALCULATIONS.
Associated Products (4)Associated Documents - July 1, 2016•Document ID: 10091267Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45918
- Date Added:
- February 11, 2017
- Manufacturer:
- FORD
SummarySOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (26)2017 Ford C-Max2017 Ford Escape2017 Ford Expedition2017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford F-1502016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Mustang+ 6 moreAssociated Documents - July 1, 2016•Document ID: 10091230Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45917
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
SummarySOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Associated Products (28)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Lincoln MKC2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Escape2016 Ford Expedition2016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Fusion+ 8 moreAssociated Documents - July 1, 2016•Document ID: 10091229Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 45916
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
SummarySOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
Associated Products (14)Associated Documents - July 1, 2016•Document ID: 10091225Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- SSM 45911
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
Summary2016 FOCUS RS SPOILER IS WRAPPED FOR EXPORT TO NORTH AMERICA WITH WRAP GUARD. WHEN THE WRAP IS REMOVED IT CAN LEAVE A RESIDUE ON THE SPOILER. THE RESIDUE IS WATER SOLUBLE, USE WARM WATER ONLY TO ASSIST WITH THE REMOVAL.
Associated Products (1)Associated Documents - July 1, 2016•Document ID: 10091224Service Bulletin/Repair InstructionsENGINE; EQUIPMENT
- Mfr Comm. #:
- SSM 45910
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
Summary2016 FOCUS RS INTERCOOLER PLATE WHICH PARTIALLY COVERS THE INTERCOOLER AREA IS NECESSARY FOR THE VEHICLE. DO NOT REMOVE THIS PLATE IT IS REQUIRED FOR ROBUST DURABLE FUNCTION OF THE VEHICLE. REMOVAL MAY CAUSE WATER INGESTION FROM NORMAL CONDENSATION AND RESULT IS ENGINE DAMAGE.
Associated Products (1)Associated Documents - June 24, 2016•Document ID: 10091149Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 45898
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
Summary2012-2016 FOCUS SEDAN LUGGAGE COMPARTMENT LID WON'T STAY UP
Associated Products (6)Associated Documents - June 14, 2016•Document ID: 10091154Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 14M02-S2
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
SummaryCERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2015 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE
Associated Products (9)Associated Documents - June 14, 2016•Document ID: 10091153Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 15B22-S1
- Date Added:
- February 10, 2017
- Manufacturer:
- FORD
SummaryCERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING
Associated Products (8)Associated Documents - May 27, 2016•Document ID: 10079012Service Bulletin/Repair InstructionsENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM-45856
- Date Added:
- August 31, 2016
- Manufacturer:
- FORD
SummaryMAY ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) WITH MISFIRE CODES
Associated Products (2)Associated Documents