Ford Five Hundred Complaints (2006)

364 consumer complaints on file.

#10462963June 25, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, POWER TRAIN
2006 FORD 500. THE CAR WILL SUDDENLY SURGE AT IDLE...IT ALSO SURGES DURING GEAR SHIFTS FROM PARK TO DRIVE AND PARK TO REVERSE. IF YOU DO NOT HAVE YOUR FOOT FIRMLY ON THE BRAKE PEDAL THE CAR WILL SUDDENLY SURGE FORWARD. THIS CAN LEAD TO DAMAGE OF THE VEHICLE OR INJURY TO A PEDESTRIAN. ARFC WEBSITE HAS 125 REPORTS OF THIS PROBLEM. SEEMS TO GET WORSE AROUND THE 60-65,000 MILE RANGE....CONVENIENTLY OUT OF WARRANTY. TAKING CAR TO DEALER TODAY FOR EVALUATION AND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463081June 25, 2012
POWER TRAIN
CVT TRANSMISSION STARTED MAKING A "CLICKING" SOUND WHILE IN PARK, WE TOOK IT IN TO OUR LOCAL DEALER, THEY DIAGNOSED IT AS UNDER A TSB, BUT THERE WERE NO PARTS AVAILABLE TO FIX IT. SO WHILE WE WAITED FOR THE PARTS TO BE MADE (AS WE WERE TOLD), THE TRANSMISSION WENT OUT AS MY WIFE AND 7 MONTH OLD CHILD WERE DRIVING IT. SO NOW I HAVE A BROKEN CAR WITH NO PARTS AVAILABLE TO FIX IT. REPEATED CALLS AND EMAILS TO FORD CUSTOMER SERVICE HAD OFFERED NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462034June 18, 2012
SEAT BELTS
THE DRIVERS SIDE SEAT BELT WOULD NOT RELEASE COMPLETELY WHEN PUSHING THE RELEASE BUTTON. ATTEMPTED TO PUSH THE SEAT BELT BACK INTO THE BUCKLE TO SEE IF THE RELEASE BUTTON WOULD WORK TO RELEASE THE BUCKLE. THE RELEASE BUTTON WAS STUCK DOWN IN THE BUCKLE AND I WAS UNABLE TO GET THE BELT OUT. I HAD TO CLIMB OUT OF THE SEAT BELT AND NOW I AM UNABLE TO USE THE SEAT BELT. THE FIRST THING THAT RAN THROUGH MY MIND WAS THIS SHOULDN'T HAPPEN ON A 6 YEAR OLD VEHICLE THAT HAS NEVER BEEN IN AN ACCIDENT TO MY KNOWLEDGE. (I BOUGHT THIS NEW) THEN OF COURSE MY MIND STARTS WORRYING ABOUT WHETHER THIS WILL HAPPEN TO THE OTHER SEAT BELTS AND WHETHER I WILL BE ABLE TO GET MY SON OUT IN AN EMERGENCY. I CURRENTLY NOT ABLE TO USE THE BELT AND FEEL VERY UNSAFE. OF COURSE FORD OFFERS NO HELP. I HAVE BEEN UNABLE TO MAKE AN APPOINTMENT WITH A DEALER ABOUT THE REPAIR DUE TO FAMILY DEMANDS, I AM A SINGLE PARENT WORKING FULL TIME AND MY MOTHER HAD OPEN HEART SURGERY AND NEEDS CARE AT HOME FOR AN INFECTION. I BARELY GET 5 HOURS OF SLEEP A NIGHT. I WILL BE CALLING A DEALER THIS WEEK HOWEVER, I THINK THIS IS A BIG SAFETY ISSUE FOR A 6 YEAR OLD CAR. THERE ARE CARS 20-30 YEARS OLD THAT STILL HAVE THEIR ORIGINAL SEATBELTS THAT FUNCTION. THIS PROBLEM IN MY OPINION IS BECAUSE CAR MAKERS ARE TRYING TO PUT AN EXTRA DOLLAR IN THEIR POCKET BY BUYING CHEAPER, LOWER QUALITY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462017June 17, 2012
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
THIS FORD FIVE HUNDRED SURGES OR REVS UP THE ENGINE, IN FORWARD OR REVERSE, WHEN DRIVING AT SLOW SPEEDS, USUALLY INTO PARKING SPACES OR AT RED LIGHTS. THIS IS A DANGEROUS SITUATION BECAUSE WE HAVE NO WARNING THAT IT IS ABOUT TO HAPPEN. I HAVE NOTICED IT IS WORSE IF THE A/C IS ON. WE HAVE AVOIDED SEVERAL ACCIDENTS BY SLAMMING ON THE BRAKE, IT WILL EVEN CONTINUE TO SURGE IF THE BRAKE PEDAL IS HELD HARD TO THE FLOOR. THE VEHICLE STARTED DOING THIS WITHIN THE FIRST 150 MILES THAT WE OWNED IT. THE INCIDENTS ARE UNPREDICTABLE AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461785June 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE TRANSMISSION FAILED. THE CONTACT PUMPED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS ABLE TO MOVE FORWARD SLIGHTLY, WITH AN ABNORMAL JERKING MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY INFORMED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 92000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461177June 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING LAMP. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED THE FAILURE AT THE EGR VALVE. THE EGR VALVE WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHILE DRIVING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,500 AND THE CURRENT MILEAGE WAS 127, 6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461236June 11, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I WAS APPROACHING A RED LIGHT AND AS I LIFTED MY FOOT OFF THE BRAKE PEDAL..............THE CAR ACCELERATED ABRUPTLY AND I WAS UNABLE TO STOP CAUSING ME TO PASS RED LIGHT, ALMOST STRIKING AN ONCOMING VEHICLE THAT WAS MAKING A LEFT HAND TURN AND DRIVING ONTO SIDEWALK. FORTUNATELY NO ONE WAS HURT AND AN ACCIDENT WAS AVOIDED DUE TO MY QUICK RESPONSE. THE VEHICLE HAS ACCELERATED ABRUPTLY ON SEVERAL OTHER OCCASIONS. I WAS PARKED IN A PUBLICS PARKING LOT WHEN I PUT MY VEHICLE IN REVERSE THE VEHICLE ONCE AGAIN ACCELERATED ALMOST HITTING PARKED VEHICLE BEHIND ME. I WAS ADVISED THE THROTTLE SENSOR WAS DEFECTIVE ON 2005 & 2006 FORD FIVE HUNDRED MODELS AND NO RECALL YET! THIS DEFECT CAUSES VEHICLE TO ACCELERATE ABRUPTLY (EVEN WHEN PARKED) OR NOT ACCELERATE AT ALL! THERE HAVE BEEN MANY REPORTS REGARDING THIS ISSUE AND NOTHING HAS BEEN DONE ABOUT IT. WHEN A LIFE IS LOST OR SOMEONE IS SEVERELY INJURED..................IS THAT WHEN SOME ACTION WILL BE TAKEN? ACCORDING TO REPORTS EVEN IF THE PART GETS REPLACED IT DOES NOT GUARANTEE IT WILL NOT GO BAD AGAIN. REPAIRS HAVE BEEN KNOWN TO COST BETWEEN $450.00 TO $750.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460431June 3, 2012
ENGINE, VEHICLE SPEED CONTROL
I HAVE OWNED MY 2006 FORD 500 FOR 5 YRS AND HAVE HAD AND ISSUE FOR THE LAST 2 YRS. WHILE BRAKING, THE CAR WILL LURCH AND I MEAN REALLY JUMP FORWARD (OR ALSO IN REVERSE) WHILE RPM'S SURGE/REV EXTREMELY HIGH CAUSING ME TO PRESS VERY,VERY HARD ON THE BRAKES AT TIMES SLAMMING DOWN TO KEEP THE CAR FROM GOING OUT OF CONTROL BY ITSELF. SOMETIMES THE CAR WILL STALL WHEN THE RPM'S ARE DROPPING DOWN. THIS HAPPENS AT DIFFERENT TIMES OF DAY AND SEEMS TO BE MORE OFTEN WHEN IT IS WARMER. IT HAS HAPPENED WHILE SLOWING INTO A PARKING SPACE, BACKING UP, PULLING AWAY FROM STOPPING AT A LIGHT OR STOP SIGN. IT IS COMPLETELY RANDOM AND YOU NEVER KNOW WHEN OR IF IT WILL HAPPEN.I AM ALWAYS EXTREMELY CAUTIOUS WHEN THERE ARE PEOPLE AROUND WHEN I SLOW DOWN TO LESS THEN 15MPH OR BACK UP. THERE IS SOMETHING MECHANICALLY WRONG WITH THIS CAR. IT SHOULD NEVER BE IN CONTROL OF MOVING BY ITSELF WHEN THE BRAKES ARE APPLIED. IT IS A VERY SCARY SITUATION AND CAN HAPPEN MULTIPLE TIMES A DAY. I HAVE TAKEN IN TO DEALERSHIP AND EXPLAINED THESE "SYMPTOMS" BUT THEY JUST SAY THEY DON'T KNOW WHAT IT COULD BE AND WILL HAVE TO CHECK IT OUT WHILE IT IS HAPPENING. I WOULD LIKE FORD TO TAKE SOME RESPONSIBILITY AS THIS SEEMS TO BE HAPPENING TO MOST 500'S AND IT IS WELL KNOWN BY MANY BUT NOT ACKNOWLEDGED BY FORD. THIS COULD BE A VERY SERIOUS SITUATION IF SOMEONE IS WITHIN 15FT WHEN THE CAR GOES OUT OF CONTROL ALL BY ITSELF AND THE DRIVER IS NOT READY. PLEASE WATCH OUT IF YOU ARE NEXT TO A FORD 500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459960May 29, 2012
POWER TRAIN
I HAVE A 2006 FORD FIVE HUNDRED THAT WILL LUNGE FORWARD AT ODD TIMES ESPECIALLY WHEN THE A/C IS ON. IT IS A MAJOR PROBLEM AND I BELIEVE SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I BOUGHT MY FORD FIVE HUNDRED IN JAN 2008 AND IT HAS BEEN DOING IT EVER SINCE. THE DEALER ALSO REPLACED WITH USED TRANSMISSION AND TWO WEEKS LATER THAT ONE WAS DOING IT. PROBLEM STARTED FOR ME AT ABOUT 45,000 MI . THE DEALER I PURCHASED FROM SAID THERE WAS A BULLETIN OUT BUT NO RECALL SO I HAD TO TAKE THE USED TRANSMISSION OR BUY A NEW ONE.IT WILL JUST LUNGE FORWARD EVEN WHEN BRAKING OR STOPPED. WHAT A PAIN. I AM AMAZED I HAVEN'T REAR ENDED SOMEONE. PLEASE RECALL THIS FORD BEFORE SOMEONE SERIOUSLY GETS HURT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459634May 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK AND SHIFT HARD WHEN THE VEHICLE WAS DOWN SHIFTING OR WHEN BRAKING TO A STOP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT'S DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE WITH THE TYPE OF VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459517May 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED LIMITED. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE FAILED TO SHIFT PROPERLY AND STAYED IN NEUTRAL, DESPITE THE FACT THAT THE CONTACT SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER CONFIRMED THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458503May 15, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:BACK UP LIGHTS
DASH CLUSTER MALFUNCTION FOR ALL GAUGES. AT THE TIME OF MALFUNCTION, REVERSE LAMPS TURN ON. IF MALFUNCTION OCCURS AT NIGHT, DASH ILLUMINATION ALSO SHUTS DOWN. GAUGES ZERO OUT, TOP OUT THEN FLUTTER AT ZERO. *JS HAVE NOTICED AIRBAG LAMP ON OCCASIONALLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457898May 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL GRINDING WHEN SHIFTED INTO NEUTRAL OR PARK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ROLLING BEARING INSIDE OF THE TRANSMISSION WAS DEFECTIVE AND AS A RESULT, THE TRANSMISSION WOULD NEED TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457899May 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING 50 MPH AND ATTEMPTED TO MERGE INTO HIGHWAY TRAFFIC WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION AND STALLED. THE THROTTLE WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456703April 27, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADDED COOLANT TO THE AIR CONDITIONING SYSTEM BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453944April 3, 2012
VEHICLE SPEED CONTROL
THE FORD FIVE HUNDRED I OWN HAS SURGES OF ACCELERATION WHEN I AM INCHING MY WAY INTO A PARKING SPOT OR FORWARD LOSER TO A WALL OR ANOTHER CAR. I HAVE TO QUICKLY SLAM ON MY BRAKES TO AVOID HITTING SOMETHING. I FEAR AT SOME POINT IT MAY BE A PERSON. THE PROBLEM HAS BEEN GOING ON FOR A WHILE BUT I WAS NEVER ABLE TO REPRODUCE IT FOR A MECHANIC. I HAVE MADE A CONNECTION TO HOT WEATHER AND THE CAR'S AIR CONDITIONING BEING ON. I FEAR THIS IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453208March 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INSTRUMENT PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,100. UPDATED 5/16/12 *CN THE DEALER INFORMED THE CONSUMER THE PCM AND ALTERNATOR NEEDED TO BE REPLACED. HOWEVER, 500 MILES LATER, THE PROBLEM RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452420March 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN STOPPED, THE VEHICLE WOULD LUNG FORWARD ABNORMALLY. THE FAILURE WOULD ALSO OCCUR WHEN THE VEHICLE WAS SHIFTED TO REVERSE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE THROTTLE BOTTLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451595March 14, 2012
VEHICLE SPEED CONTROL
AFTER STARTING CAR IN GARAGE AND IDLING FOR ABOUT 30 SECONDS, I PUT CAR IN REVERSE TO BACK OUT OF GARAGE. THE ENGINE RPM'S INCREASED SIGNIFICANTLY, AND THE CAR SHOT BACKWARDS UNTIL I APPLIED THE BRAKE. THE CAR STOPPED AND ENGINE RPM RETURNED TO NORMAL. THIS HAS HAPPENED SEVERAL TIMES. I AM THE SECOND OWNER OF THE CAR, AND I PURCHASED THE CAR FROM A PRIVATE PARTY WITH ABOUT 104,000 MILES ON IT. IN SPEAKING WITH THE PREVIOUS OWNER, HE ALSO HAD PROBLEMS THAT HE ATTRIBUTED TO THE CRUISE CONTROL WHEREBY THE VEHICLE SPED UP WITHOUT PRESSING ON THE GAS PEDAL. THE ORIGINAL OWNER PURCHASED THE CAR FROM GENTRY FORD IN ONTARIO, OR, AND HAD EVERY SERVICE PERFORMED THERE. I, TOO, HAVE RETURNED THE CAR TO GENTRY FORD FOR EVERY SERVICE, BUT HAVE NOT DISCUSSED THIS PROBLEM WITH THEM, THE PREVIOUS OWNER DID TELL THEM ABOUT THE PROBLEM HE EXPERIENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451460March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED ABNORMALLY AND THE CONTACT CRASHED INTO A DUMPSTER. THERE WERE NO INJURIES. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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