Ford Five Hundred Complaints (2005)

510 consumer complaints on file.

#10520711June 19, 2013
VEHICLE SPEED CONTROL
SINCE PURCHASING THE FORD FIVE HUNDRED THERE HAS BEEN A HIGH IDLE (RPMS) WHEN STARTING THE CAR. WE MENTIONED IT SEVERAL TIMES AND WERE TOLD TO LET IT IDLE TILL THE RPMS GO DOWN UN 10,0000. WE HAVE DONE THIS SINCE WE BOUGHT THE CAR AND SIT AND WAIT FOR THE RPMS TO GO DOWN BEFORE ENGAGING INTO DRIVE. FORUNATELY WE HAVE NOT EXPERIENCED THE POWER SURGES OTHER HAVE OR THE CAR SHUTTING OFF WHILE DRIVING. RECENTLY WE RECEIVED A LETTER TO BRING THE CAR IN TO HAVE THE THROTTLE BODY CLEANED AND WAS TOLD THIS WOULD SOLVE OUR ISSUE. THIS WAS DONE ON 5/23/13 AND THE NEXT DAY THE ENGINE LIGHT CAME ON AND A WRENCH AND WE STILL HAD THE IDLE PROBLEM. THE CAR WOULD ACT FUNNY AND WHEN PULLED OFF ROAD AND SHUT CAR OFF. WHEN TURNED BACK ON THE LIGHTS WOULD GO OFF. EVERY DAY UNTIL WE LEFT FOR VACATION WHEN WE TOOK IT TO OUR MECHANIC FOR AN OIL CHANGE AND CHECK THE BRAKES MY HUSBAND EXPLAINED WHAT WAS GOING ON AND ASKED HIM TO TEST IT WITH THE ANALYZER. THE CAR DID NOT GIVE US THESES PROBLEMS TILL AFTER THE CLEANING. THE MECHANIC CALLED AND SAID THAT THE THROTTLE BODY WAS BAD WE TOLD HIM THAT WE JUST HAD A RECALL FOR IT TO BE CLEANED. HE SAID MAYBE IT NEEDED TO BE REST/CALCULATED. WE WENT BACK TO FORD DEALER WHEN WE RETURNED AND THEY SAID IT WAS NOT THEIR PROBLEM AND TO CALL CORPORATE SERVICE NUMBER AND THEY ALSO SAID WAS NOT THERE PROBLEM AND WE COULD HAVE A NEW ONE PUT IN AT OUR COST. EVEN THOUGH THERE MAY BE ONE THAT CLEANING DOES NOT HELP IT WAS STILL OUR PROBLEM. I WILL NOT BE BUYIN A FORD PRODUCT AGAIN BECAUSE OF OUR EXPERIENCES WITH FORD TO DATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519551June 12, 2013
POWER TRAIN
WHILE ATTEMPTING TO SLOW TO A STOP OR MAKE A TURN, AT APPROXIMATELY 25 MPH, THE TRANSMISSION DOWNSHIFTED HARD. IT DOES NOT DO THIS WHILE SPEEDING UP. I HAVE HAD TWO MECHANICS TELL ME THERE IS NO KNOWN FIX, SHORT OF REPLACING THE TRANSMISSION, AND THERE IS NO INFORMATION AVAILABLE, PARTS BRAKE DOWN, ETC, FOR THEM TO DIAGNOSIS THE PROBLEM. I HAD THE VEHICLE AT A FORD DEALER TO HAVE THE THROTTLE BODY ISSUE FIXED. AT THAT TIME, THE POWER CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE WERE BOTH RE-PROGRAMMED. NO LONG TERM FIX WAS ACHIEVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515315June 5, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING AND SHIFTED INTO REVERSED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514416May 31, 2013
VEHICLE SPEED CONTROL, ENGINE
I PURCHASED A 2005 FORD 500 IN 2010 FROM FREEWAY FORD IN BLOOMINGTON, MN. THE FIRST INCIDENT THAT I HAD WAS WHEN MY BOYFRIEND WAS DRIVING AT SPEEDS OF 70 MPH WHEN ALL THE SUDDEN MY VEHICLE WENT INTO ENGINE FAIL SAFE MODE AND LOST ACCELERATION. WITH SPEEDS OF 70 MPH AND 5 LANES OF TRAFFIC WE ARE LUCKY THAT NOTHING WORSE FOLLOWED. THIS PROBLEM WOULD COME UP AGAIN AT RANDOM TIMES. A MORE RECENT INCIDENT WAS I TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THEM CLEAN THE THROTTLE BODY AND RESET THE MODULE. SINCE THAT WAS TAKEN CARE OF MY CAR HAS NOW WORSENED. IT HAS GONE INTO FAIL SAFE MODE 5 TIMES IN ONE MONTH. MY CAR WILL NOT ACCELERATE NORMAL AND WHEN I START IT THERE ARE TIMES WHERE MY RPM ARE RUNNING HIGHER THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513754May 28, 2013
VEHICLE SPEED CONTROL
THE AUTOMATIC GEAR SHIFTER HAS A RUBBER MAT UNDER THE METAL PLATE WITH THE PRNDL GEARS LISTED. IT IS DIFFICULT TO SHIFT OUT OF P AND THEN THEN YOU REACH R AND D THE MAT HAS BUNCHED UP SO MUCH THAT THE METAL PLATE TELLING YOU WHAT GEAR YOU'RE IN POPS OFF. THIS IS AN EXTREME HAZARD, AS I BACK INTO THE ROAD AND THEN TO PUT IT IN D, NOT KNOWING WHERE D IS BECAUSE THE PLATE POPS OFF, I COULD BE HIT. I ALSO HAVE A 2008 FORD TAURUS EXPERIENCING THE SAME PROBLEM. I CALLED FORD AND THEY ACTED AS IF THERE WERE NO PREVIOUS ISSUES. THIS IS CERTAINLY NOT TRUE. THIS WILL CAUSE AN ACCIDENT OR FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513313May 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE AND BOTH THE FAIL SAFE ENGINE MODE AND THE WRENCH WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS STOPPED AND RESTARTED, AS IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 168,400. UPDATED 08/15/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512956May 21, 2013
ELECTRICAL SYSTEM
DRIVING DOWN THE INTERSTATE AND THE INSTRUMENT CLUSTER STOPPED WORKING. THE SPEEDOMETER, TACOMETER, FUEL GAUGE, TURN SIGNAL INDICATOR AS WELL AS THE REST OF THE DIGITAL INSTURMENTS QUITE WORKING. I PULLED OVER AND CHECKED AND MY OUTSIDE LIGHTS AND RADIO WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508982April 21, 2013
POWER TRAIN
I HAD PREVIOUSLY HAD PROBLEMS WITH UNINTENDED ACCELERATION WHEN PARKED AND THEN PUTTING THE CAR INTO REVERSE (AUTOMATIC TRANSMISSION). AFTER READING MANY COMPLAINTS ON YOUR SITE IN WHICH CONSUMERS SAID THE THROTTLE BODY HAD BEEN DIAGNOSED AS CAUSING THE PROBLEM, I HAD THE DEALERSHIP REPLACE THE THROTTLE BODY. ( A FEW MONTHS LATER, FORD SENT A LETTER OFFERING TO REPLACE THE THROTTLE BODY). DESPITE HAVING HAD THE DEALERSHIP REPLACE THE THROTTLE BODY, THE CAR CONTINUES TO ACCELERATE FASTER THAN IT SHOULD SOMETIMES WHEN PUT IN REVERSE AND I MUST ALWAYS BE PREPARED TO BRAKE RAPIDLY. IF A DRIVER WAS UNAWARE OF THE PROBLEM OR HAD SLOW REACTION TIME, A CAR OR PERSON IN A PARKING LOT COULD BE HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505890April 11, 2013
STRUCTURE:BODY
CAR WAS BROUGHT IN FOR THROTTLE RECALL 3/28/13. UPON THE RETURN, THE CAR BEGAN EXPERIENCING ERRATIC SURGES OF RPM/SPEED. GEARS DID NOT SHIFT RIGHT WITH INTERMITTENT ACCELERATION UNTIL VEHICLE SHUT OFF WHILE DRIVING ON HIGHWAY, BARELY ESCAPING ACCIDENT. VEHICLE WOULD NOT START & HAD TO BE BROUGHT BACK TO DEALER. DEALER STATED IT WAS A PRE-EXITING CONDITION DESPITE VEHICLE NOT HAVING ANY PRIOR ISSUES BEFORE RECALL SERVICE. DEALER DIAGNOSED & AGREED TO REPLACE FUEL FILTER. VEHICLE RESTARTED, BUT STILL WITH INTERMITTENT ACCELERATION AND IMPROPER GEAR SHIFT SURGES AT ANY SPEED. ON 4/6/13, WHILE DRIVING ON HIGHWAY VEHICLE EXPERIENCED SEVERAL ENGINE FAILURES, NARROWLY ESCAPING ACCIDENT AGAIN. SHORTLY AFTER WHILE COMPLETELY STOPPED, VEHICLE LUNGED FORWARD HITTING ANOTHER VEHICLE FROM BEHIND, CAUSING SEVERE DAMAGE TO BOTH BUMPERS ALONG WITH ENGINE FAILURE. CAR WAS BROUGHT BACK TO DEALER ONCE AGAIN, AND DEALER REFUSED TO TAKE ACCOUNTABILITY AND RE-SERVICE, STATING IT WAS A PRE-EXISTING CONDITION. UNSERVICED VEHICLE REMAINS UNUSABLE AND CONSIDERED A HAZARD TO DRIVE. VEHICLE SITS IN STADIUM FORD QUALITY AUTO MALL, RUTHERFORD NJ WITH NO RESOLVE FROM FORD DESPITE NUMEROUS COMPLAINTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504930March 29, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE PAWL LATCH WOULD NOT RETURN TO THE LATCH POSITION WHEN CLOSED. THE CONTACT ALSO MENTIONED THAT ON SEVERAL OCCASIONS THE DOOR WOULD OPEN INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE DOOR LATCH MECHANISM NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 153,000. *TR UPDATED 06/18/13*LJ UPDATED 06/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504611March 26, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502994March 20, 2013
VEHICLE SPEED CONTROL, ENGINE
2005 FORD FIVE HUNDRED. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING ON THE HIGHWAY ON A COLD AND SNOWY DAY, SHE WAS SUDDENLY FACED WITH THE VEHICLE HAVING NO POWER. SHE WAS ABLE TOG ET OFF THE ROAD, SHUT THE VEHICLE OFF AND RE-STARTED IT. WHEN THE CONSUMER RETURNED TO THE HIGHWAY, SHE DROVE A SHORT DISTANCE, AND THE SAME THING HAPPENED. SHE WAS ABLE TO DRIVE TO THE DEALER AND THEY PERFORMED THE NECESSARY SERVICES AND RECALL. HOWEVER, ONE WEEK LATER, THE SAME THING HAPPENED AGAIN. WITHOUT WARNING, THE VEHICLE HAD NO POWER. THE DEALER REPLACED THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500000February 25, 2013
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
ONE DAY IN JUNE I WAS PULLING UP TO A STORE PARKING SPACE ROLLING ROUGHLY 5MPH. I HAD MY FOOT ON THE BRAKE, I WAS ABOUT TO STOP. WITHOUT TOUCHING THE GAS MY 2005 FORD FIVE HUNDRED LUNGED AT THE BUILDING AS IF THE THROTTLE WAS STUCK WIDE OPEN! I HAD TO PUSH THE BREAK AS HARD AS I COULD TO KEEP IT FROM CRASHING INTO THE STORE! FORD SHOULD HAVE A RECALL ON THIS ISSUE! IT IS EXTREMELY DANGEROUS! THIS HAS HAPPENED TO MANY FORD FIVE HUNDRED OWNERS! LAST MONTH IN JANUARY MY FIVE HUNDRED HAD OTHER ISSUES. I WAS DRIVING 35MPH AND ALL OF A SUDDEN MY CAR HAD NO POWER, I GAVE IT GAS AND IT WOULD GROWL BUT NO POWER. I HAD TO PULL OVER AND SHUT THE CAR OFF. ONE RESTARTED IT RETURNED TO NORMAL BUT THE WRENCH ICON LIGHT WAS ON THE DASH. I HAVE ALSO HAD AN IDLING PROBLEM. WHILE AT IDLE MY CAR WOULD SPUTTER. THE RPM'S WERE LOW AND IT WOULD IDLE ROUGH AND SURGE FROM LOW TO HIGH, I TRIED HITTING THE GAS PEDAL AND THE CAR STALLED! AGAIN OTHER FORD FIVE HUNDRED OWNERS ALSO EXPERIENCED THESE ISSUES! FORD ITS TIME TO STEP UP AND DO A RECALL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496086February 1, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ALL WHEEL DRIVE MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD, POWERED OFF, THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE OXYGEN SENSOR AND DIM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493069January 15, 2013
SUSPENSION
REAR UPPER CONTROL ARM SHEARED OFF AT INSIDE BUSHINGS DURING NORMAL DRIVING. WHEEL ASSEMBLY FELL AGAINST FRAME AND SOME LOSS OF CONTROL WAS EXPERIENCED. BOTH SIDES OF CONTROL ARM (FORD PART# 5A804) BROKE OFF FROM FATIGUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488101December 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH INTO THE GARAGE, THERE WAS AN UNINTENDED INCREASE IN THE ACCELERATION WHICH CAUSED THE VEHICLE TO CRASH INTO THE WALL. THERE WERE NO INJURIES; HOWEVER, THE FRONT BUMPER AND HOOD WERE DAMAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS CLEANED AND REPROGRAMMED. THE EXTERIOR BODY DAMAGE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10484101November 13, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHT SOCKET ON BOTH HEADLIGHTS ARE OVER HEATING AND MELTING CAUSING THE BULB NOT TO OPERATE. I'M JUST NERVOUS THAT THIS WILL CAUSE A FIRE AS ALL THE PARTS ARE PLASTIC. I ALSO NOTED ON LINE THAT IT IS A VERY REAL PROBLEM AND I'M NOT THE ONLY ONE EXPERIENCING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483723November 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION FAILED AND THE SPEED DROPPED TO 30 MPH. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND ALLOWED THE VEHICLE TO COOL DOWN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482631October 30, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
IN AUGUST 2010, I HAD THE CONTINUOUSLY VARIABLE TRANSMISSION REPLACED AT ~98,000 MILES. LUCKILY, IT WAS UNDER WARRANTY. NOW IN OCTOBER 2012, THE SECOND TRANSMISSION AS THE SERVICE MEMBER SAID AT THE FORD DEALERSHIP "THE TRANSMISSION EXPLODED, WE'RE NOT EVEN SURE HOW YOU WERE ABLE TO DRIVE THIS VEHICLE. THIS WAS AT ~146,000 MILES, BUT THERE IS ONLY ~48,000 MILES ON THE TRANSMISSION ITSELF. TWO TRANSMISSIONS HAVE FAILED IN THIS VEHICLE. SEARCHING THE INTERNET I HAVE COME ACROSS SEVERAL INSTANCES OF THE FORD FIVE HUNDREDS CONTINUOUSLY VARIABLE TRANSMISSION FAILING. I CALLED THE FORD CARE LINE TO REPORT IT, BUT THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES. MY CONCERN IS THIS THIRD TRANSMISSION WILL ALSO FAIL AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482338October 26, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
WAS DRIVING MY 2005 FIVE HUNDRED TODAY. I PULLED OFF THE HIGHWAY AND STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I HAD HARDLY ANY POWER. NO POWER STEERING, ALL GAUGES AT HOME AND A MESSAGE SAY "ENGINE FAILSAFE MODE". I TURNED THE CAR OFF AND RESTARTED WITH NO PROBLEMS. I'VE READ ON DIFFERENT SITES WHERE PEOPLE HAVE HAD THIS SAME ISSUE OF THE THROTTLE STICKING OPEN AND THE CAR LUNGING FORWARD OR BACK NEARLY CAUSING A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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