Ford Fiesta Complaints

3,175 consumer complaints on file.

#10930250December 6, 2016
POWER TRAIN
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930025December 5, 2016
UNKNOWN OR OTHER
REAR PASSENGER DOOR LATCH FAILURE. WHEN CLOSING DOOR, DOOR WOULD NOT LATCH. ACCORDING TO MECHANIC AT DEALERSHIP, THE ISSUE IS THE SAME FAILURE AS THE EXISTING SAFETY RECALL FOR OTHER FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929804December 4, 2016
STRUCTURE:BODY
PASSENGER DOOR CAME OPEN GOING DOWN THE ROAD AND WILL NOT STAY CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929833December 4, 2016
POWER TRAIN
TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929719December 3, 2016
POWER TRAIN
I HAVE HAD MY 2012 FORD FIESTA SES SINCE SEPTEMBER 2011. MY VEHICLE WAS INVOLVED IN A TRANSMISSION RECALL AWHILE BACK AND EVER SINCE IT HAS HAD CONSTANT TRANSMISSION ISSUES TO INCLUDE JERKY SHIFTING, SLUGGISH ACCELERATION, FAILURE TO SHIFT GEARS, TRANSMISSION FAILURE MESSAGE APPEARING ON THE RADIO SCREEN AND ALL CONSTANT JERKING WHEN DRIVING COMING FROM THE TRANSMISSION. I HAVE HAD IT LOOKED AT BEFORE WITH BEING TOLD IT WAS OPERATING AS IT SHOULD. IF THIS IS HOW IT'S SUPPOSED TO OPERATE, I WILL NEVER PURCHASE ANOTHER FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928651November 29, 2016
UNKNOWN OR OTHER, POWER TRAIN
MY CAR SURGES FORWARD ALMOST SQUEALING TIRES, IT MAKES NOISE IT CLUNKS OUT AT STOP FEELS LIKE MY TRANNY IS GOING TO DROP AND DOESN'T SHIFT CORRECTLY. TRANSMISSION IS OBVIOUSLY IN SAFE I AM AFRAID I AM GOING TO HIT SOMEONE FROM BEHIND THE WAY IT SURGES AT TIMES IT ALSO SPUTTERS AND MOVES DOWN HILL WHEN STOPPED DRAGS WHEN DRIVING UP HILL. I HAD TO TAKE IT IN THEY REPLACED MODULAR AND TRANNY SEAL. BUT IT STILL HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928253November 28, 2016
ELECTRICAL SYSTEM:SOFTWARE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE VEHICLE COOLED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT RECEIVED A LETTER STATING THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO GIVE A VISUAL WARNING FOR WHEN THE TRANSMISSION WAS ABOUT TO FAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928312November 28, 2016
POWER TRAIN
MY VEHICLE STARTS SHRUGGING & SHIVERING WHEN I PUSH ON THE GAS PEDAL. THE SHIVER IS AT TIMES TOO HARD TO CONTROL AND CAN'T FOCUS ON DRIVING. THIS HAS BEEN THE FOURTH TIME WITH THE SAME CLUTCH ISSUE AND THE DEALER SAYS I GOT TO LIVE WITH THE PROBLEM UNTIL THEY GET A NEW CLUTCH ORDERED WHICH IS 21 WEEKS FROM NOW. I HAVE A KID AT THE BACK SEAT AND NOT COMFORTABLE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928317November 28, 2016
POWER TRAIN
THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH BEYER FORD AS WELL AS THE FORD DEALER NEAR MY PARENT'S HOUSE IN PA WHERE I OFTEN TRAVEL. THE CLUTCH WAS REPLACED LAST YEAR. FORD TELLS ME THAT THE SYMPTOMS ARE 'NORMAL' AND WITH IN THE CORRECT RANGE BUT THIS IS A SERIOUS CONCERN. FOR AWHILE NOW, THE CAR CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP. CAR NOTICEABLY VIBRATES AND THERE ARE LOUD, RATTLING AND GRINDING NOISES ASSOCIATED WITH THE ISSUE ESPECIALLY AT LOW SPEEDS. THIS IS ESPECIALLY AN ISSUE ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND SEEMS TO 'CATCH' FOR A FEW SECONDS AND THEN I GET JERKED BACK AS THE CAR TRIES TO MOVE FORWARD. SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS BUT THERE IS NO RHYME OR REASON AND MORE OFTEN THAN NOT THERE ARE MAJOR ISSUES. TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE-IT'S ACTUALLY MORE NOTICEABLE ONCE THE CAR HAS BEEN WARMED UP AND HAS BEEN ON THE ROAD FOR AWHILE. ADDITIONALLY, THE CAR WOULD NOT START OVER THE WEEKEND. THE BATTERY WAS FINE AND THE STARTER TURNED BUT THE ENGINE WOULD NOT FIRE. EVENTUALLY THE CAR DID START, BUT THE SHAKING AND GRINDING WAS EVEN MORE NOTICEABLE THAN USUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928403November 28, 2016
POWER TRAIN
MY FIESTA WILL NOT SHIFT PAST SECOND GEAR. I HAVE TO LIGHTLY PRESS THE PEDAL FOR IT TO MOVE AT ALL, IF IT IS PRESSED TOO HARD IT WON'T SHIFT OUT OF FIRST. I AM AT 70,900 MILES. I AM CURRENTLY WAITING ON THE TOW TRUCK, HOPING THE ISSUE IS COVERED BY THE WARRANTY EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928133November 27, 2016
WHEELS
METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928146November 27, 2016
ENGINE, POWER TRAIN
I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928044November 26, 2016
ENGINE
THE CAR STAYS ON AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. THE CAR EVENTUALLY TURNS OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927809November 25, 2016
POWER TRAIN
I BOUGHT THIS CAR USED FROM A DEALERSHIP FOR MY DAUGHTER AS A CAR FOR COLLEGE. THE TRANSMISSION BEGAN STUTTERING WITHIN 2 MONTHS OF PURCHASE AND THEY SAID THEY HAD TO REPLACE THE CLUTCH AND REPROGRAM IT. AFTER ANOTHER PERIOD OF TIME THE SAME THING WAS HAPPENING, AGAIN WE HAD TO HAVE SOMETHING REPROGRAMMED. 4 MONTHS LATER IT IS HAPPENING AGAIN. I AM CONCERNED THAT THE CAR WILL SHUT OFF AS IT HESITATES AND SHUTTERS WHEN OPERATING AT LOW SPEEDS. THE SHUTTERING AND HESITATING IS VERY NOTICEABLE AT CITY DRIVING SPEEDS. WITH ALL OF THE COMPLAINTS ON THIS TRANSMISSION/CLUTCH WHY IS THIS NOT BEING LOOKED AT CLOSER BY FORD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927671November 23, 2016
POWER TRAIN
TRANSMISSION , KEEPS ON SHAKING A LOT WHEN IN DRIVE AND TAKING OFF , AT TIMES IT STOPS AND DOES NOT GO FORWARD ,FOR 2 OR 3 SECONDS ON THE ROAD, WHEN THE SEEMS TO SHIFT TO ANOTHER GEAR , IT SHAKES AND IT SEEMS IT DOES NOT MOVE FORWARD IN THE MIDDLE OF A INTERSECTION,I HAVE ALREADY HAVE TAKEN TO FORD DEALER SEVERAL TIMES FOR REPAIRS AND NOW I NEED TO TAKE IT IN AGAIN AFTER THANKSGIVING, I HAVE ALREADY SPOKE TO SOMEONE AT THE DEALER TO SEE IF THEY CAN REPLACE THE TRANSMISSION, THEY SAID NO , GAS MILEAGE IS BAD FOR A SMALL CAR, GETTING TIRED OF IT, IF I TRADE IT IN FOR ANOTHER VEHICLE , I WILL NOT GET A GOOD DEAL BECAUSE THE TRANSMISSION IS BAD, IT IS A SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927727November 23, 2016
POWER TRAIN
FORDS POWERSHIFT TRANSMISSION FAILS TO SHIFT CORRECTLY BETWEEN FIRST AND SECOND GEARS. THE CAR SHUDDERS, SHAKES, AND GROANS WITHING THE TRANSMISSION. THE CAR HAS BEEN TO THE DEALER AS ALMOST ALL FORD DEALERSHIPS WILL TELL YOU FORD REALLY HAS NO FIX FOR THEIR DANGEROUS DESIGN OF THIS TRANSMISSION. THE VEHICLE DOES NOT MEET FORDS SELF-IMPLEMENTED TEST TO HAVE THE TRANSMISSION FIXED. INSTEAD THEY REFLASH THE TCM TO RETRAIN THE COMPUTER, THIS DOES NOTHING BUT PROLONG THEIR DIAGNOSTIC PROCESS, AS YOU THEN HAVE TO DRIVE VEHICLE ANOTHER 1000 MILES BEFORE THEY WILL ALLOW DEALERSHIPS TO LOOK AT VEHICLE AGAIN. FORD IS TRYING TO AVOID A RECALL ON THIS DANGEROUS TRANSMISSION WHICH SHOULD HAVE BEEN FORCED BY THE NHTSA TO RECALL AND REPLACE ALL FORD FIESTA AND FOCUS WITH THIS TYPE OF TRANSMISSION. THE SYMPTOMS OF THIS TRANSMISSION FAILING ARE SURGING OF VEHICLE, LOSS OF DRIVE POWER, SHUDDER, HARSH ENGAGEMENT OF ENGINE POWER, LACK OF VEHICLE CONTROL DUE TO ENGAGEMENT/DISENGAGEMENT OF ELECTRONIC ACTIVATE CLUTCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927517November 22, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927584November 22, 2016
POWER TRAIN, UNKNOWN OR OTHER
WENT TO START MY VEHICLE AND IT DID NOT TURN ON AT ALL. THERE IS JUST A CLICKING NOISE, SO THE STARTER IS GOOD, HOWEVER THE BATTERY WAS DEAD. I JUMPED STARTED THE CAR AND WAS ABLE TO DRIVE. MY INFORMATION SCREEN SAID, "TRANSMISSION MALFUNCTION PLEASE SERVICE NOW". THE VEHICLE WOULD RUN AT 4,000 RPMS BEFORE SHIFTING WHEN USUALLY IT'S SUPPOSED AND DID SHIFT AT 3,500 RPMS. AS I WOULD BRAKE AND BE UNDER 5MPH THE VEHICLE WOULD LURCH FORWARD AND I WOULD HAVE TO SLAM MY BRAKES IN ORDER TO MAKE A COMPLETE STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME. I TOOK IT BACK HOME AND HAVEN'T DROVE IT SINCE. TODAY I TRIED TO UNLOCK MY CAR WITH MY WIRELESS KEY FOB AND THE DOORS WOULDN'T UNLOCK. MY VEHICLE COMPLETELY LOST ALL POWER. ON THE FORD WEBSITE FOR MY SPECIFIC VEHICLE, IT SHOWS I HAVE FIELD SERVICE ACTIONS. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. 150,000/ 10 YEAR WARRANTY. FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I HAVE LEARNED THE TRANSMISSION CONTROL MODULE CAN END UP HAVING A SHORT AND YOUR CAR CAN SHUTTER WHEN IT SHIFTS AND IT CAN LOSE ALL POWER. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, BEFORE SOMEONE LOSES THEIR LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927307November 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS UPHILL, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE MOVED VERY SLOWLY. ALSO, WHEN PARKED ON A HILL, THE VEHICLE WOULD ROLL BACKWARDS WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN A RECALL AND THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926343November 16, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta