Ford Fiesta Complaints

3,175 consumer complaints on file.

#10985928May 16, 2017
STRUCTURE:BODY, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985714May 15, 2017
ELECTRICAL SYSTEM
CLACKING SOUND IN DASH DUE TO A FAULTY A/C ACTUATOR. (CAR WAS IN NEUTRAL AND STOPPED) THIS HAPPENS EVERYTIME THE CAR IS STARTED, IT LAST A FEW SECONDS AND QUITS. THE DEALER REPLACED UNDER WARRANTY AND IT'S BAD AGAIN AFTER 20K MORE MILES. (PART #AV1Z 19E616 K) FROM WHAT I CAN TELL READING THE FORUMS ALL FIESTA'S ARE HAVING THE SAME PROBLEM. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985447May 12, 2017
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984846May 11, 2017
UNKNOWN OR OTHER
TRANSMISSION MODULE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984965May 11, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
UPON EASY ACCELERATION, THE THROTTLE RESPONSE GOES DEAD AT 20 TO 30 MPH, THE CAR SLOWS DOWN TO A CRAWL YET THE ENGINE SEEMS TO IDLE WELL...MY CAR HAS AUTOMATIC TRANSMISSION..FEARING REAR END COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985002May 11, 2017
POWER TRAIN
I HAVE A 2013 FORD FIESTA SE AND MY CAR WILL NOT GAIN SPEED DUE TO THE CLUTCH ALSO THE CAR SHUTTERS AND SHAKES A LOT TAKING OFF, TURNING OR MOVING FROM A STOP LIGHT. THIS IS UNSAFE BECAUSE I CANNOT GAIN SPEED ENOUGH OR GO FAST ENOUGH TO GET OUT OF SOMEONES WAY OR FOR ME TO GET ON THE HIGH WAY. WHICH CAN CAUSE AN ACCIDENT AND ALMOST HAS WHICH IS VERY UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD. MY RPMS GO UP TO AT LEAST 4 OR 5 BECAUSE MY CAR WILL NOT SHIFT AND THE LOSE OF POWER IS SO BAD THIS HAPPENS AGAIN ALMOST EACH TIME I MOVE FROM A STOP LIGHT AND I TAKE OFF TO GO UP A HILL. IT TAKES ME LONGER TO MOVE CAUSING PEOPLE TO ALMOST HIT ME FROM BEHIND SEVERAL TIMES. THIS HAS TAKEN PLACE SENSE I GOT THE CAR IN FEBRUARY OF 2017 AND IT HAS CONTINUED TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985006May 11, 2017
STRUCTURE:BODY
LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984662May 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THERE WAS NO SEAL ON THE REAR WINDSHIELD, WHICH CAUSED WATER TO ENTER THE VEHICLE. THE DEALER DIAGNOSED THAT THE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984279May 8, 2017
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984383May 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I TRY TO ACCELERATE MY CAR SHUDDERS. WHEN I GO FROM THE BRAKES AND TRY THE GAS PEDAL MY CAR JERKS AND HAS ISSUES ACCELERATING. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM ALL THEY DO IS REPROGRAM. IT IS GOOD FOR 2-3 DAYS THEN GOES BACK TO JERKING AND SHUDDERING. THESE PROBLEMS OCCUR MOST WHEN I'M PULLING OUT OF DRIVEWAYS AND PARTYING LOTS FROM A STOPPED POSITION TRYING TO INCREASE SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE MY CAR HAS PROBLEMS SPEEDING UP WHEN I'M ON THE EXPRESSWAY TOO. I GOT THE CAR USED AT 20000 MILES. THE DEALERSHIP WHEN I BROUGHT IT IN FOR THE FIRST TIME IN NOVEMBER 2016 TOLD ME IT WAS NORMAL FOR MY CAR TO HAVE TRANSMISSION PROBLEMS. AFTER SEVERAL VISITS THE PROBLEM WAS NEVER FIXED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983893May 7, 2017
POWER TRAIN
SHUTTER IN THE TRANSMISSION , WHEN I TOOK IT IN THEY CLAIMED THE PROBLEM WASN'T SEVERE ENOUGH FOR FORD MOTOR TO FIX THE ISSUE. THEY ARE AWARE OF THE PROBLEMS IN THESE VEHICLES BUT AREN'T WILLING TO FIX IT. THERE IS ALSO A CLASS ACTION LAWSUIT DO TO THE ISSUE. SHUTTER BEFORE CAR MOVES IN FORWARD PSOITION EVERY TIME I DRIVE THE VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983832May 6, 2017
POWER TRAIN
CAR SHUDDERS/SHAKES WHEN I START TO DRIVE AFTER A STOPLIGHT. USUALLY HAPPENS AFTER THE CAR HAS BEEN ON FOR A WHILE AND THE ENGINE IS HOT. TOOK CAR FOR AN OIL CHANGE AND NOTICED A LOT OF OIL DRIPPING FROM UNDERNEATH THE CAR LATER THAT DAY (2 INCH DIAMETER SPOTS). TOOK THE CAR TO A MECHANIC, AND THEY SAID THE SHUDDERING/SHAKING IS CAUSED BY AN ISSUE WITH THE CLUTCH. I JUST BOUGHT THIS CAR NEW, AND DID NOT EXPECT TO HAVE AN ISSUE ALREADY. THIS IS A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983749May 5, 2017
VEHICLE SPEED CONTROL
I AM REQUESTING THAT NHTSA INVESTIGATE THE SEVERE SHAKE/SHUDDER OF THE VEHICLE WHILE ACCELERATING FROM A STOPPED POSITION AS WELL AS THE VEHICLE EITHER JERKING FORWARD OR BECOMING SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION. ALSO, AN INVESTIGATION NEEDS TO BE PERFORMED ON THE TRANSMISSION BECOMING STUCK IN GEARS WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS. THESE COMPLICATIONS HAVE HAPPENED MANY TIMES. FORD CONFIRMS THAT THIS IS NORMAL AND THAT THE CAR NEEDS TO BE DRIVEN DIFFERENTLY OR THAT THEY COULDN`T FIND A PROBLEM. THE CLUTCH HAS BEEN REPLACED MULTIPLE TIMES AS WELL AS THE INNER AND OUTER SEALS AND THE PCM/TCM HAS BEEN REPROGRAMMED. ADAPTIVE LEARNING WAS ALSO PERFORMED. THIS IS A SAFETY HAZARD BECAUSE IT AFFECTS MY ABILITY TO CONTROL MY SPEED, ACCELERATION AND DECELERATION WHICH IN RETURN COULD LEAD TO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983326May 3, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. THE CONTACT'S LEFT MIDDLE FINGER CAME IN CONTACT WITH THE INTERIOR DOOR LATCH AND THE CONTACT SUSTAINED A DEEP LACERATION. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WENT TO HIS DOCTOR. THE CONTACT STATED THAT THE METAL AND PLASTIC COMPONENTS IN THE LATCH HAD SEPARATED, LEAVING A SHARP EDGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS ISSUE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 06/27/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10982986May 2, 2017
STEERING
INTERMITTENTLY AND WITHOUT WARNING, THE TRACTION CONTROL LIGHT WILL COME ON IN DRY AND MILD CONDITIONS. THIS HAS OCCURRED WHILE THE CAR IS IN MOTION AND WHILE IT IS STOPPED, ALL IN CITY TRAFFIC. THIS WILL OFTEN LEAD TO A WARNING SAYING "HILL START ASSIST NOT AVAILABLE" AND, OCCASIONALLY, THE POWER STEERING WILL STOP WORKING. ON THE THREE OCCASIONS THE POWER STEERING HAS STOPPED WORKING IN THE PAST 5 WEEKS, ONCE WAS WHILE MOVING STRAIGHT AND TWICE WERE WHILE TURNING, MAKING IT VERY DIFFICULT TO COMPLETE THE TURN. WE HAVE TAKEN THE CAR TO THE DEALER FOR THE TRACTION CONTROL LIGHT ISSUE 4 TIMES NOW. THE FIRST 2 TRIPS, THE CAR WAS UNDER WARRANTY BUT THE LAST 2 HAVE BEEN AFTER THE WARRANTY EXPIRED. THE FIRST 2 TRIPS WE WERE TOLD THAT THE PROBLEM COULD NOT BE RECREATED AND THEREFORE COULD NOT BE FIXED. ON THE THIRD TRIP THE DEALER WAS ABLE TO SEE THE LIGHT AND PULL A CODE. THEY REPLACED THE HYDRAULIC CONTROL MODULE AND REPROGRAMMED THE COMPUTER, BUT THE PROBLEM OCCURRED AGAIN THE NEXT MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981499April 30, 2017
STRUCTURE:BODY
THE VEHICLE WAS STATIONARY IN A PARKING LOT. THE REAR PASSENGER SIDE DOOR ABRUPTLY FAILED TO LATCH AFTER OPENING AND CLOSING IT. THE LATCH WAS EXAMINED AND EXTERNALLY APPEARS THE SAME AS ON THE OTHER DOORS. MANUALLY MOVING THE LATCHING MECHANISM SHOWS IT FAILS TO LATCH EVEN UPON LOCKING THE CAR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981524April 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981250April 28, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981310April 28, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE WITH THE VEHICLE UNTIL THE TRANSMISSION CONTROL MODULE WAS REPLACED PER A MANUFACTURER RECALL. SHORTLY AFTER THE DEALER'S REPAIR, THE VEHICLE FAILED TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980780April 26, 2017
POWER TRAIN
MY VEHICLE TRANSMISSION TENDS TO JERK OR SHAKE WHEN BRAKING AND COMING TO A STOP OR AT TIMES WHEN ACCELERATING. YOU CAN FEEL IT AND EVEN HEAR IT WITH THE WINDOW OPEN AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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