Ford Fiesta Complaints

3,175 consumer complaints on file.

#11230941July 11, 2019
ELECTRICAL SYSTEM, ENGINE
UPON SHIFTING INTO NEUTRAL AND OR JUST ENGAGING THE CLUTCH THE ENGINE WILL SHUT OFF, USUALLY AS I APPROACH A STOP LIGHT OR AM IN A PARKING LOT. SOMETIMES IT IS A ROUGH STOP LIKE THE TRANSMISSION WAS NOT FULLY DISENGAGED, BUT MOST OFTEN IT IS SMOOTH AS IF TURNING OF THE CAR WITH THE KEY. THE SILENT SHUT DOWN OCCURS BOTH WHILE THE VEHICLE IS IN MOTION, ANY WHERE FROM 1-70 MPH, AND WHEN A COMPLETE STOP HAS BEEN REACHED. I HAVE HAD THIS HAPPEN AT LEAST TWO DOZEN TIMES IN THE 2.5 YEARS I HAVE DRIVEN THIS CAR. APPROXIMATELY, 80% OF THE TIME IT IS THE 'SILENT SHUT DOWN', WHERE I DO NOT EVEN NOTICE THE CAR IS NOT RUNNING UNTIL I PUT THE CAR BACK INTO GEAR AND TRY TO ACCELERATE. I HAVE ALMOST BEEN REAR ENDED AT STOP LIGHTS IN TRAFFIC SEVERAL TIMES BECAUSE OF THIS ISSUE. THIS ISSUE HAS OCCURRED AT ALL TIMES OF THE YEAR WITH THE AIR CONDITIONER BOTH ON AND OFF, BUT IT IS MUCH MORE PREVALENT IN THE WARM WEATHER WITH THE AIR CONDITIONER RUNNING. IN THE PAST WEEK IT HAS HAPPENED 3 TIMES ALL OF WHICH WERE WITH THE AIR ON, AND THE ENGINE SILENTLY SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230964July 11, 2019
POWER TRAIN
DELAY IN ACCELERATING ESPECIALLY AT HIGHWAY SPEEDS. I CAN'T EVEN ATTEMPT TO PASS ON TWO-LANE ROADS BECAUSE I CAN'T TRUST THE CAR TO ACCELERATE. IN CRUISE CONTROL, SOMETIMES IT WON'T DECELERATE (ALTHOUGH IT RESPONDS TO BRAKING). THE TRANSMISSION IS NOW DEAD AND MUST BE REPLACED DESPITE THE CAR HAVING ONLY ~85K MILES. IT WAS SERVICED BY FORD UNDER THE POWER TRAIN RECALL A COUPLE YEARS AGO. I DON'T EXPECT ACTION ON THIS. I'M JUST FRUSTRATED TO HAVE TO SPEND $2K ON A 2013 CAR. I REFUSE TO LET FORD WORK ON MY CAR BECAUSE THEY HAVE NEVER FIXED IT. I TRUST MY MECHANIC MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230967July 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2012 FORD FIESTA WHICH HAS HAD NOTHING BUT PROBLEMS OVER THE COURSE OF THE TIME I'VE HAD THE CAR. ON THE THURSDAY BEFORE THE MEMORIAL DAY WEEKEND I PUT THE CAR INTO REVERSE AND THE CAR WOULDN'T STOP. WE WERE GOING VERY SLOW AND THANK GOODNESS DIDN'T HIT ANYTHING. WE HIT A CURB BEHIND US THAT STOPPED THE CAR. I SHIFTED INTO DRIVE AND IT MOVED FORWARD. WE TOOK IT INTO THE DEALERSHIP THAT NEXT MORNING AND THEY REPLACED THE BRAKE MASTER CYLINDER AND THE CLUTCH. I'VE DONE MULTIPLE WARRANTY CLAIMS & I'VE HAD ONGOING TRANS/CLUTCH ISSUES THAT FINALLY RESULTED WITH AS REPLACEMENT LAST MONTH. NOW THE CAR IS NO LONGER JERKING AND SLIPPING BUT IT'S SLOWER WITH DECREASED GAS MILEAGE. I'VE HAD A SYNC ISSUE/ RADIO ELECTRICAL ISSUE AND TOOK IT IN MULTIPLE TIMES, IT'S STILL NOT FIXED. RECENTLY THE RADIO/SYNC COMPLETELY FAILS BUT IT'S INTERMITTENT. NOW I'M BEING TOLD THAT BECAUSE THE SYNC/RADIO ISSUE IS INTERMITTENT, I HAVE TO WAIT UNTIL IT'S NOT WORKING COMPLETELY TO TAKE IT IN. IN THE LAST 6 WEEKS THE CAR HAS BEEN IN TWICE FOR BRAKE ISSUES, (I TOOK IT BACK TWICE IN THE SAME DAY + TRANS REPLACEMENT) THEN AGAIN TWO WEEKS LATER. I'M ON THE THIRD TIME TO THE DEALERSHIP OVER THE SYNC SYSTEM IN THE LAST YEAR, THAT IS STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230999July 11, 2019
POWER TRAIN
CLUTCH FAILS TO CATCH PROPERLY WHEN CHANGING GEARS. SOMETIMES WHEN DOWNSHIFTING, IT WILL GO INTO NEUTRAL FOR A SECOND OR TWO, THEN CATCH AT A HIGH RPM CAUSING A SUDDEN LURCH FORWARD POTENTIALLY CAUSING AN ACCIDENT. WHEN IN STOP AND GO TRAFFIC, OR COMING TO A RED LIGHT TURNING GREEN, THE BRAKING AND ACCELERATING PATTERN CONFUSES THE TRANSMISSION, OFTEN GUESSING THE WRONG GEAR TO SHIFT INTO, EXACERBATING THE AFOREMENTIONED ISSUE. PARTICULARLY WHEN SLOWING DOWN FOR TURNS, AND THEN ACCELERATING DURING OR AFTER THE TURN, THE GEARS WILL GRIND AND FAILS TO PROPERLY TRANSMIT ADEQUATE POWER, CAUSING POTENTIALLY CAUSING A T-BONE ACCIDENT WHEN DOING A LEFT TURN OR CAUSING A REAR END ACCIDENT WHEN TURNING RIGHT ONTO TRAFFIC. WHEN CHANGING FROM FORWARD INTO REVERSE, THE CLUTCH FAILS TO CATCH FOR A SECOND OR TWO, AND WHEN IT CATCHES AT A HIGH RPM FOR BEING IN NEUTRAL SO LONG, IT CAUSES A SUDDEN JOLT BACKWARDS, POTENTIALLY CAUSING AN ACCIDENT. AT LOWER SPEEDS (<20 MPH) THE GEARS GRIND WHEN SHIFTING, ESPECIALLY WHEN TURNING. THIS HAS BEEN AN ISSUE ABOUT A YEAR AFTER BUYING THE CAR, WITHIN 20000 MILES. THE ISSUE HAS ONLY GOTTEN PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231025July 11, 2019
POWER TRAIN
THE CAR CONSTANTLY SURGES FORWARD AT DANGEROUS SPEEDS AND WON'T SLOW DOWN EVEN WHEN SLAMMING ON THE BRAKES. THIS HAS HAPPENED OVER THE YEARS BUT IS HAPPENING MUCH MORE IN THE PAST YEAR. THIS IS A VERY DANGEROUS PROBLEM. THERE WERE SEVERAL OCCASIONS WHEN I NARROWLY MISSED SLAMMING INTO THE CAR IN FRONT OF ME. I'VE ALSO BEEN THRUST INTO A BUSY INTERSECTION. YOU MUST FORCE FORD TO RECALL AND REPLACE THESE DANGEROUS DPS6 TRANSMISSIONS BEFORE SOMEONE DIES. THEY AND YOU HAVE KNOWN ABOUT THIS PROBLEM FOR MANY YEARS AND HAVE BEEN PUTTING MORE THAN A MILLION CAR OWNERS AND OTHERS AT RISK. PLEASE DO SOMETHING NOW! WHILE IT HAS BEEN HAPPENING OVER THE YEARS, THE MOST RECENT NEAR COLLISION WAS IN A BUSY INTERSECTION IN CHICAGO ON JULY 8, 2019. THANK YOU. THE TRANSMISSION FAILURE WARNING HAS GONE ON NUMEROUS TIMES OVER THE YEARS AND CAUSES THE CAR TO SLOW TO 5 MPH UNTIL THE COMPUTER IS RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231137July 11, 2019
POWER TRAIN
TRANSMISSION SHUDDERS, STALLS, ERACTIC STARTS, EXCESSIVE TRANSMISSION NOISE AND STALLS OUT WITH RPMS GOING TO OVER 5 WHILE THE CAR STALLS. WHEN STALL HAPPENS IT TAKES ABOUT 40 SECOND TO RE ENGAGE THEN THAT A HARD SHIFT. THIS CAR SHOULD HAVE A RECALL ON THE TRANSMISSION. ALSO THE DEALER AND FORD BOTH KNEW OF THIS PROBLEM AND NEITHER ADVISE ME OF IT . IF I HAD KNOW OF THIS PROBLEM I WOULD NOT HAVE PURCHASED THIS CAR. IN LESS THAN ONE YEAR FORD HAS REPLACED THE CLUTCH TWICE AND IT IS IN NEED OF A THRIRD REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230714July 10, 2019
ELECTRICAL SYSTEM
THE FUSE BOX IS GETTING MOISTURE CAUSING HEADLIGHTS NOT TO WORK PROPERLY AND NO FUSES OR RELAYS CAN BE CHANGED BECAUSE THEY ARE CORRODED IN THE BOX. CAR LOSES POWER, RADIO CAUGHT FIRE, DOORS LOCK ON THERE OWN OR DON'T LOCK AT ALL, MAJOR MALFUNCTION OF ALL ELECTRICAL COMPONENTS. 2011 AND 2013 WERE RECALLED FOR THIS ISSUE. WHY WASN'T 2012? CAR HAS ISSUES WHILE DRIVING AND IT'S GOING TO CAUSE AN ACCIDENT IF NOT TAKEN CARE OF.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230733July 10, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY MAC HAIK FORD (515 I-35E, DESOTO, TX 75115, 469-530-3559) REGARDING NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE REAR DRIVER'S SIDE DOOR OPENED WHILE THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. THE CONTACT PULLED OVER TO CLOSE THE REAR DOOR. BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, 1-888-485-3971) REPLACED THE PART, BUT IT FAILED A THIRD TIME. THE CONTACT FELT THAT THE SAME OEM PART WAS THE SOURCE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230761July 10, 2019
AIR BAGS
ON 7/2/2019 MY WIFE AND I WAS IN A PRETTY BAD WRECK TOTALING OUR CAR. THERE WAS MASSIVE DAMAGE DONE TO THE FRONT OF THE CAR HOWEVER THE AIRBAGS NEVER DEPLOYED. WITH THE DAMAGE DONE THERE'S NO REASON THE AIR BAGS SHOULDN'T HAVE WENT OFF. WE WAS TRAVELING ABOUT 70 MPH ON THE HIGHWAY HEADING HOME WHEN THIS HAPPENED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11230899July 10, 2019
AIR BAGS
MY AIRBAG LIGHT IS ON AND THERE IS NO REASON FOR IT TO HAVE COME ON. THE CAR HAS 85000 MILES ON IT AND WARRANTY DOESN'T COVER IT. I THINK WE HAVE AN ISSUE HERE OF ITS NOT COVERED UNDER A WARRANTY THROUGH FORD UP TO 65000 MILES. THIS IS A HUGE SAFETY ISSUE. IT ONLY COMES ON AND STAYS ON WHEN CAR HOES INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230492July 9, 2019
SEATS, UNKNOWN OR OTHER
SEATS ARE POORLY MADE. THE HARD PLASTIC PIECE WHERE THE SEAT ADJUSTMENT IS LOCATED BROKE ON MY 2 YEAR OLD VEHICLE. BROKE WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229773July 6, 2019
STRUCTURE:BODY
BOTH OF MY REAR DOOR LATCHES STOPPED LATCHING. BOTH OCCURRED AS THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR THE ORIGINAL LATCHES, HOWEVER A DEALERSHIP INDICATED THAT THEY WERE REPLACED AND MY CURRENT LATCHES NO LONGER FALL UNDER THE RECALL. HOWEVER, HAVING BOTH REAR DOOR LATCHES MALFUNCTION LEADS ME TO BELIEVE THE SAFETY OF THE REPLACED LATCHES SHOULD ALSO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229503July 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR IS HAVING ELECTRICAL ISSUES, THE TRANSMISSION WILL OVER REV BUT MY SPEED REMAINS THE SAME OR DECREASES. THE CAR WILL LOSE POWER OVER TIME AND THE PEDAL WILL BECOME SPONGY. THIS HAS BECOME A VERY LARGE INCONVENIENCE AND AN EXTREME SAFETY HAZARD TO MYSELF AND MY PASSENGER. I WAS ALMOST IN A COLLISION WITH ANOTHER VEHICLE WHICH WOULD BE DEEMED MY FAULT EVEN THOUGH IT WOULD ME THE VEHICLE MALFUNCTIONING. WHEN CONTACTING FORD DEARBORN AND PERRY FORD THEY TELL ME THERE'S NOTHING THEY CAN DO OR I CAN PAY A FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229599July 5, 2019
POWER TRAIN, UNKNOWN OR OTHER
" TAKATA RECALL " TANSMISSION LIGHT KEEPS LIGHTING ON , A/C DOES NOT WORK CAR SHIFT BY ITS SELF DTCS,PO7A5 TRANSFICTION ELEMENT B STUCK DP56 PIDS FOUND FRICTION ELEMENT B BINDING CAUSED BY SHIFT FORK ASSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229638July 5, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA RECALL - ON TUESDAY 25TH OF JUNE, THECAR STARTED SLOWING DOWN AND ACTING A LITTLE WEIRD. NO MATTER HOW MUCH I GAVE IT GAS IT WENT INTO TURTLE MODE AND CUT OFF. I TOWED IT TO DARCARS FORD IN LAHNAM, MD. THE TWO WARRANTIES ON THE VEHICLE EXPIRED SO I BOUGHT EXTENDED WARRANTY. THE WARRANTY COMPANY IS TELLING ME THEY DON'T REPLACE CLUTCH BARREN- SHIFT FORK A- SHIFT FORK B AND SEAT BELT LIGHT WHICH IS ON. NOW I HAFT TO PAY 180.00 DOLLARS FOR A DIAGNOSTIC TEST AND IT STILL NEEDS ANOTHER TEST FOR THE SEAT BELT LIGHT. WHAT AM I TO DO IF FORD DOES NOT HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229229July 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
'TAKE RECALL' THE ENGINE TEMPERATURE COOLANT LIGHT IS ON AND THE ENGINE LIGHT IS ON. THE CAR WILL RUN BUT WILL NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229303July 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED. ON ONE OCCASION, THE ENGINE RPMS SUDDENLY REVVED VERY HIGH BEFORE THE ENGINE STALLED AND THE SHIFTER REMAINED STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO BEAMAN FORD (1717 TENNESSEE 46, DICKSON, TN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229320July 3, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR UNSUCCESSFULLY. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR HAD TO BE REPAIRED UNDER WARRANTY BECAUSE OF THE SAME FAILURE THREE YEARS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228742July 1, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2019 FORD FIESTA. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO DECELERATE WHEN THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT STATED THAT THE ENGINE RPMS WERE AT 1,100. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A DELAY, THE VEHICLE CONTINUED TO MOVE FORWARD, AND THE RPMS DROPPED TO 750. THE VEHICLE WAS TAKEN TO DAVE SMITH FORD (LOCATED AT 4045 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-2000) WHERE IT WAS DIAGNOSED THAT THERE WAS COMPUTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,100. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228757July 1, 2019
STRUCTURE:BODY
PASSENGER DOOR DOES NOT CLOSE WHATSOEVER. WHEN DRIVING, TAKING LEFT TURNS THE DOOR SWINGS OPEN, HAS TO BE HELD DOWN TO PREVENT IT. THE DEFECTIVE DOOR LATCHES ON THESE VEHICLES CAN PREVENT THE DOOR FROM PROPERLY CLOSING. THIS CAN RESULT IN THE DOOR OPENING WHILE THE VEHICLE IS MOVING. MANY CUSTOMERS INDICATED THAT THE DOOR WOULD NOT LATCH AT ALL SO THEY DECIDED TO RESTRAIN THE DOOR BY OTHER MEANS (LOOPING THE SEATBELT THROUGH THE DOOR, OR USING ROPE OR TAPE) IN ORDER TO DRIVE THE VEHICLE. SOME CUSTOMERS ALSO REPORTED MULTIPLE DOOR LATCH FAILURES OCCURRING ON THE SAME VEHICLE ON DIFFERENT DOORS OCCURRING MONTHS APART. MY 2014 FORD FIESTA MANUFACTURED ON APRIL 2014 IS NOT COVERED BY RECALL 15S16, PARTS AND LABORED NOT GETTING COVERED BY FORD. SEEMS LIKE NOT ALL CARS ARE INCLUDED IN THIS RECALL, EVEN THOUGH THE RECALL NOTICE STATES SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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