Ford Fiesta Complaints

3,175 consumer complaints on file.

#11438735October 30, 2021
POWER TRAIN
The Ford Fiesta was being Flat Towed behind our motorhome. I were using a Brake Buddy that has a battery disconnect. While driving down the road about 30 miles I saw smoke coming out of the car. A wrecker was called and brought to the dealership. Tge dealer said the transmission needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438566October 28, 2021
ENGINE AND ENGINE COOLING
The contact owned a 2014 Ford Fiesta. The contact stated while driving at undisclosed speed the contact noticed that the vehicle would become very hot and coming from the engine and interior of the vehicle and temperature gages was going up and down. The contact placed water in the coolant tank to cool down the vehicle. The contact was going to place a coolant sensor on the vehicle but never had the chance to do it. A few days later the contact was driving at undisclosed speed, the contact pulled into a parking lot and noticed flames coming from the front passenger side of the vehicle under the front wheel which continue to in gulf the vehicle. The contact exit out of the vehicle and called the fire department who extinguish the flames from the vehicle. No one was injured. The police came to the scene but there was no police report was taken. The vehicle was towed to a salvage tow yard where it was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,729.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438291October 26, 2021
UNKNOWN OR OTHER
started and moved the gear lever from "P" mode to "D" mode to move the vehicle forward. But couldn't move the vehicle. So tried to changed the gear mode and move but couldn't do. Then switched off the engine and tried to switch on. But couldn't do it. Tried several times and started the vehicle but couldn't move the vehicle, because the gear lever moved only physically. The "Check engine" light was lit all the time on the dash board. We had to tow the vehicle to the dealership since we couldn't drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437512October 20, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated upon starting the vehicle, the "Service Transmission Now" message appeared on the instrument panel. The vehicle was taken to the independent mechanic who diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then taken to the dealer who confirmed the diagnostic results. The dealer informed the contact that the parts for the repair were on backorder. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA to file a complaint. The vehicle was not repaired. The approximate failure mileage was 97,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437125October 18, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Fiesta. The contact stated the vehicle lost motive power and stalled. The contact stated there was a warning indicator of PO456. The contact stated there was an abnormal winding sound detected. Additionally, while driving the vehicle hesitated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The contact mentioned another recall involving another year, make, and model and indicated the failure was like NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435926October 7, 2021
POWER TRAIN
The vehicle is a 2012 Ford Fiesta, purchased on 3/4/2016 by 9/8/2016 I had to have the car repaired for transmission issues. As I was driving to work on the freeway on 9/30/21 I experienced warning lamps from the coolant system and the oil lamp (consistently stayed on since 7/08/21) I exited the freeway, and as soon as I did the vehicle shut off and the gear shifter froze not moving from park to drive or neutral nor would the car start. At this point, I was in the middle of workday traffic and had to get out of my car and put on my safety vest, and direct traffic around my vehicle to keep traffic from lining up right behind the car. Nonetheless I was fortunate that I was able to get off the freeway. I had the vehicle towed to an AAA mechanic who stated the ECM was "shot" and they could not get the vehicle into gear. This caused me to have difficulty getting a tow because the driver could not move the vehicle and a wheel lift had to be used instead of a flatbed tow truck. Multiple times the car was "repaired" at the dealership and since I have a parts warranty I then had the car towed again to the dealership. I found at this time the PCM computer was not communicating with the car allowing it to start. This dealership representative has been the one who worked on the vehicle in the past. At times they were able to reproduce problems or complaints I had regarding stuttering, jerking as if it were going to stall. On 8/7/20, the entire dashboard set of warning lights (engine, oil change reminder, engine oil pressure, power train reduced power) lit up as I was driving the vehicle stuttered jerked, and stalled in the middle of the street. Although I am not a mechanic, I believe the PCM, ECM, and TCM computers are related and cause the car to be unsafe. My fear is the car is a dangerous and unreliable vehicle and I have informed the dealer service representative that I do not wish to repair the vehicle at this time even if I could afford to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435938October 7, 2021
UNKNOWN OR OTHER
The contact owns a 2011 Ford Fiesta. The contact stated that the airbags sensor light illuminated, and the steering wheel was making abnormal clicking sounds while driving. The contact also stated that the driver’s side door could not be opened from inside as the door handle was broken. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435669October 6, 2021
ELECTRICAL SYSTEM
My engine light came on so I took it to Ford dealership and they told me it's the car computer not understanding when the engine is turned off and that it is not an urgent issue to keep driving it since they are backed up. A week later while driving the car just stopped the engine light started glitching. After 2 minutes it starts again. So I called Ford explained what happened they could check it a week later so I start calling around. Found Ford dealership that can check it immediately, then they told me that the issue is a wiring problem that Ford has sent them a bulletin about but it is not a recall. I told them that it should be a recall if Ford knew that a wiring issue can make your car just stop in the middle of traffic with no warning whatsoever. The issue on my invoice says EEC TEST CODES P2610 P2138, PIN POINT TEST, NEED TO PERFORM TSB 13-11-15 WIRE REPAIR BYPASS CONNECTOR C210 TO PCM, REPROGRAM PCM TO LATEST SOFTWARE. It is a safety issue if your car just stops working in the middle of traffic and Ford know but refuse to issue a recall for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435784October 6, 2021
POWER TRAIN
Car currently has approx 52,000 miles. We bought it with around 30k miles. Since day 1 the transmission has been a problem. It lunges forward,slips and shifts violently. Ive researched the problem and found there has been approximatley 2,000,000 or more complaints over the same issue. Ford knowingly sold these cars and others with this faulty transmission. Is there any recourse to have Ford fix this problem via recall ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435060September 30, 2021
FUEL/PROPULSION SYSTEM
I am having issues with the fueling system each and every time I will put gas in my car will shut off after it is turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434252September 24, 2021
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact’s son stated that the vehicle was unable to shift into reverse. The contact stated no warning lights was illuminated. The vehicle was towed to a local dealer, diagnosed, and an unknown sensor was replaced. The vehicle was repaired but continued however, the failure recurred. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433050September 15, 2021
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle would not start, and the transmission warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432917September 14, 2021
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while his wife was driving uphill at 5 MPH, the transmission inadvertently lost power and the vehicle rolled back downhill. There were no warning lights illuminated. The contact stated after replacing the battery himself, the warning message "transmission malfunction" appeared on the instrument panel. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432273September 9, 2021
STRUCTURE:BODY, POWER TRAIN
1)14MO2 - The transmission control module (TCM) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14MO2 warranty extension on this part. We brought the vehicle to Covert Ford of Hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the COVID pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by Covert Ford of Hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, Covert Ford of Hutto. 2)2OS30 - Door Latch Recall. This has been repaired. Yes, vehicle is avail. for inspect. on req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership Covert Ford of Hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432101September 8, 2021
POWER TRAIN
My transmission light came on and the car began to shutter, would stay at a consistent speed even when I wasn't touching the gas pedal, and the tachometer was fluctuating up and down when I was not touching the gas pedal. I had a passenger in the car, and we both felt unsafe with how the car was acting. I took the car into an auto shop to look at the transmission fluid in case that was the issue, but they said it was fine and that I should have a diagnostic test done on the transmission to see if it needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432128September 8, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2011 Ford Fiesta. The contact stated that the parking lights on the vehicle were defective and failed to operate as needed. Upon inspection, the contact discovered that debris had entered the electrical box located underneath the vehicle in the engine block. The contact stated that there was no secondary cover covering the electrical relays which he believed had caused the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430798August 27, 2021
FUEL/PROPULSION SYSTEM
Car turns off randomly when driving. Majority of the time it happens when the car is slowing down or turning. Check engine light just turned on 8/27 reading code PO101 meaning there isn’t enough fuel getting to the engine or too much is going to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430660August 26, 2021
EXTERIOR LIGHTING
The contact owns a 2013 Ford Fiesta. The contact stated while driving at night the low-beam headlights would turn off and on and eventually remained permanently inoperable. The vehicle was taken to the local dealer who diagnosed that the headlight relay was faulty due to excessive corrosion. The relay was replaced, and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430163August 23, 2021
POWER TRAIN
The DSP6 transmission is slipping out of gear and into neutral. This causes the car's momentum to fall below safe advised speeds on highways, and also can cause the car to jerk suddenly at intersections. Ford knows about this issue but is refusing to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430002August 21, 2021
ELECTRICAL SYSTEM
It started with a loud thud sound while driving. It was as if something hit or fell on the car. Scary loud sounds from the car used to happen randomly at anytime. I had to stop the car, get out and check what fell or hit the car but every time I checked there was no mark or scratch or sign of something hitting. Sounds were so sudden and loud that someone could easily be shocked and lose control of the car. After such repeated incidents of loud thumping sounds I thought that it was the speakers (part of cars standard audio system) that was making the sound. I thought that the problem can be temporarily solved by turning off the audio system. But it was not so. Car kept making disturbing noises even with the audio system turned off. Over time it got worse and more frequent. It scares kids and other co-passengers. Knowing how disturbingly and dangerously sudden these noises are I absolutely cannot lend my car to any family member or friend to drive on their own. They could lose control of the car harming themselves or others. Now it does long crackling, popping and thumping sounds even when the car itself is off ignition. I am holding the car keys, am outside the car, it makes crackling sounds on simply opening and shutting the doors of the car. Upon quick search of this problem on the internet I find that a LOT of people have reported having this problem - https://www.youtube.com/watch?v=WLx0WN23SD4. I along with lot of others who have reported this problem are surprised that there is not already a recall of this. There appears a related TSB but it doesn't list 2012 Ford Fiesta SE - https://www.tsbsearch.com/Ford/13-4-14. Please have Ford address this and save lives. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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