Ford Fiesta Complaints

3,175 consumer complaints on file.

#11552582October 30, 2023
ENGINE
Need a new block head
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551862October 25, 2023
POWER TRAIN
The transmission on this vehicle has several issues. It is available for inspection. 1. The transmission gets stuck in park. The dealership was able to reproduce. They replaced shifter mechanism, but issue returned several days later. The only way to prevent this was to disengage the brake lockout, which is a safety issue. 2. The transmission occasionally does not detect that it is in park when turning the car on as displayed on the cluster. This prevents ignition. Some combination of rocking the car or shifting out of park and back into park generally corrects this, but this is a stranding safety issue. 3. Occasionally the transmission will not shift into reverse. Shifting into and out of park and restarting the engine several times generally fixes this, but can be a safety issue when trying to park or make a multi-point turn as it can leave the car blocking traffic. There are no malfunction lights associated with any of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551539October 24, 2023
POWER TRAIN
I just had the TCM updated by the local Ford dealership and the transmission is still kicking out of gear while I am driving down the interstate! The engine light did not come back on yet. This costed $410.00 I think it’s Fords responsibility to make this right seeings there’s been lawsuits over this issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551587October 24, 2023
AIR BAGS
The contact owned a 2019 Ford Fiesta. The contact stated that while driving at 65 MPH, the vehicle was rear-ended by another driver. The damage was on the rear driver's side of the vehicle. The air bags did not deploy. A police report was filed. The contact sustained whiplash and was monitoring his pain. No medical attention was received as on yet. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 91,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11551653October 24, 2023
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated that he waited for several minutes to restart the vehicle after which the warning lights turned off; however, the check engine warning light remained illuminated. The vehicle was taken to a transmission specialist where the contact was informed that the vehicle was included in Customer Satisfaction Program: 14M01 and 14M02 and advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed that the transmission failed, and that the transmission and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in the Customer Satisfaction Program: 14M02 but not included in Customer Satisfaction Program: 14M01. The contact was then provided a case number and referred to the NHTSA Hotline. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551016October 20, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551113October 20, 2023
ENGINE
At 90,000 miles the Engine Timing Crankshaft Sprocket (i.e Crankshaft Gear,Part #: BE8Z6306AD) holding the timing belt on the vehicle has failed. This resulted in the timing belt backing off the cam gears and coming in contact with and melting through the plastic timing belt cover. Luckily, there was an audible grinding noise coming from the engine that alerted us the problem before the timing belt became dislodged. On further review there are numerous cases on the internet of this situation occurring. Please see examples at: [XXX] , [XXX] , and [XXX] . The service interval for this component established by Ford is 150,000 miles. Therefore, these situations represent an early failure of this engine component and poses a safety risk to drivers if the belt comes off track or breaks during operation because the vehicle could immediately lose power. The attached image shows the timing belt melting through the plastic timing cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550746October 19, 2023
POWER TRAIN
Parked vehicle in space and in 1st gear. Clutch engages while fully depressed causing car to lose control and not able to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550878October 19, 2023
POWER TRAIN
The car started to not reverse. Then took several times to start. Started shuddering while driving very slowly and it is extremely dangerous! I have two young children. I have been with out a vehicle for 2 months and its really affecting our lives. Ford charged me $283 to diagnosis it has a faulty clutch. Quoted $4100. I cant afford that since I cant even get to work with out my car. IT SHOULD HAVE A RECALL FOR MY VIN. I HAVE SEEN OTHERS WITH THIS SAME ISSUE. PLEASE take my complaint seriously and please help!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550370October 17, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), STEERING
The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact noticed smoke coming from an unknown location of the vehicle and the vehicle started to shake. The contact also stated that the steering wheel became stiff and difficult to operate. The transmission warning light was intermittently illuminated. The contact stated that she received a notification of Customer Satisfaction Program: 14M02. The vehicle was towed to the dealer where it was diagnosed and determined that the TCM and clutch had failed and needed to be replaced. The vehicle was had not been repaired. The manufacturer was notified of the failure and the contact was provided two case numbers and advised to contact the NHTSA Hotline. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550421October 17, 2023
POWER TRAIN
The contact’s daughter owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact then stated that that while the accelerator pedal was depressed the vehicle hesitated. No warning lights was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the technician found that the clutch was slipping, and the clutch and shift forks failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550223October 16, 2023
FUEL SYSTEM, GASOLINE, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2017 Ford Fiesta. The contact state that while driving at an undisclosed speed, the vehicle hesitated. A message displayed on the instrument panel “Transmission Failure - Service Now”. The vehicle was towed to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that each time after the vehicle was refueled, while driving at undisclosed speeds, the vehicle hesitated. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the TCM failed, and the clutch needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548633October 6, 2023
UNKNOWN OR OTHER
Transmission keeps having problems. I was told to replace transmission module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548369October 5, 2023
POWER TRAIN
I was driving on the highway on October 3 and suddenly my vehicle stalled on me. When I pressed the gas pedal, the vehicle no longer moved. I had the vehicle towed to my house and had a mechanic do a diagnostics. The mechanics thinks the issue could be the computer or the transmission not communicating with the computer. The vehicle can no longer shift gear and it can not crank as well. It is very dangerous for a vehicle to stall in the middle of highway like this. The 18 wheeler behind me barely missed me and it could have been a fatality if I was hit in the rear. Thanks god I managed to pull to the center median and had a friend come help towe the vehicle to my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548089October 3, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547718October 2, 2023
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate as the transmission warning light would intermittently appear on the instrument panel. The vehicle was initially taken to the dealer where the battery was replaced but the failure persisted. Additionally, the contact stated that the vehicle would fail to start up after multiple attempts as both oil and transmission fluid had begun to leak from the vehicle. Due to the failure, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a heating system failure. The contact inquired about the fluid leakage and was informed that no fluid leaks were found. The contact was forced to take the vehicle back to the dealer for a third time as the failure persisted and the dealer confirmed the transmission fluid leak and other transmission failures. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547882October 2, 2023
POWER TRAIN
Ford Fiestas such as my vehicle as well as Ford Focus have been shown to have transmission issues and Ford has failed to perform a widespread recall. I bought my vehicle a year and a half ago from a Ford dealership and it has less than 75,000 miles and now has a transmission issue(transmission clutch shudder diagnosed by Ford dealership) that could cause the vehicle to suddenly stop moving or slip gears. No warning lights have come on. While researching this issue I found that a previous lawsuit regarding the failed part on my car did not include my vehicle and many others that have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545607September 20, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The low beam headlights do not turn on, all the other lights work as normal including the high beams. The fuses have not blown and there are no warning lamps or messages. This is a known problem with this make and model, there is a recall in Canada for this issue. The safety of others is put at extreme risk in any kind of low light condition (fog, rain, etc.) As well as my own safety by not being able to see in front of me. It is illegal to drive with high beams on in residential areas so I am just unable to drive at night. The vehicle has not been inspected yet. I suspect this is related to the design of the fuse box which allows debris and moisture to get into the relays, again, see the Canadian recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545243September 18, 2023
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2015 Ford Fiesta. The contact stated while driving at approximately 10 MPH, the vehicle was shuddering, and the vehicle failed to shift into the intended gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an internal failure of the clutch. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544765September 15, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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