Ford Fiesta Complaints

3,175 consumer complaints on file.

#10605777June 24, 2014
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
DRIVING ON THE HIGHWAY AT 65 MPH CAR LOOSES POWER YOU CANT ACCELERATE IT HESITATES AND WANTS TO SHUT OFF AT TIMES IT DOES IT WONT GO UP HILL AND WHEN APPROACHING A STOP LIGHT HESITATES AND SHUTS OFF YOU START IT BACK UP FINE AND IT WONT GO TRANSMISSION FAILS ITS AUTOMATIC TRANSMISSION DOES IT ONCE TRANSMISSION WARMS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605473June 24, 2014
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL DIE ON YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605485June 24, 2014
VEHICLE SPEED CONTROL
FROM PURCHASE TO THIS DATE 06/24/2014 THERE HAS BEEN A PROBLEM WITH THIS CAR. AFTER SLOWING DOWN OR STOPPING COMPLETELY, WHEN THE GAS PEDAL IS PRESSED, THERE IS A HESITATION...ALMOST FEELS LIKE AIR IN THE GAS LINE...IT CUTS OUT AND THEN JERKS AS IT TAKES OFF. I HAVE NOT HAD AN ACCIDENT UP TO NOW, BUT SINCE I'VE NOTICED IT AT THE BEGINNING, I HAVE MADE SURE IT WAS SAFE TO PULL OUT. I AM NOT SURE IF THIS IS WHAT THEY CALL "ECO-BOOST" BUT, IT SEEMS VERY DANGEROUS TO ME. I PURCHASED THIS CAR 05/13/2011 AND ONLY HAVE 10,500 MILES ON IT BECAUSE I AM AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605100June 23, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
FROM THE BEGINNING IT HAS NEVER SHIFTED RIGHT OR SO I THINK. I EVEN PURCHASED THE EXTENDED WARRANTY AND WHEN I COMPLAINED ABOUT IT THE SHOP SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WELL THE OTHER DAY IT WAS MAKING CRUNCHING NOISES SHIFTING GEARS AND IT TOOK SEVERAL HUNDRED RPMS TO GET THE CAR GOING. WENT TO PARTS STORE IN IT RUNNING LIKE THIS 10 MILES AWAY AND WHEN I CAME BACK AND PULLED INTO DRIVEWAY IT DIED AND HASN'T STARTED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605043June 22, 2014
POWER TRAIN
VEHICLE SHUTTERS UPON ACCELERATION AND FEELS LIKE IT WANTS TO STALL. WHEN VEHICLE IS TURNING TO THE LEFT FROM A STOPPED POSITION, THE SHUTTERING IS EXTREMELY PRONOUNCED AND FEEL LIKE IT WILL STALL. WHEN VEHICLE IS DRIVING UP A HILL, IT WILL SLOW DOWN, SHUTTER, AND FEEL LIKE IT WILL STALL. VEHICLE DOES NOT RUN SMOOTHLY, AND WILL JERK FORWARD DURING ACCELERATION. VEHICLE WILL NOT ACCELERATE UP TO SPEED WHEN ENTERING HIGHWAY, AND ALMOST CAUSES ME TO GET HIT FROM BEHIND AS OTHER VEHICLES AND TRYING TO GET UP TO SPEED AS WELL. WHEN VEHICLE APPROACHES APPROXIMATELY 35-40 MPH, A CHATTERING GRINDING SOUND DEVELOPS, AND SOUNDS LIKE IT IS COMING FROM THE FRONT DRIVER SIDE ENGINE AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604968June 21, 2014
STRUCTURE:BODY
THE RIGHT (PASSENGER SIDE) REAR LOCKING MECHANISM FAILED, RESULTING IN THE DOOR NO LONGER LATCHING CLOSED. THE DOOR WOULD NOT STAY SHUT AT THAT POINT. DEALER REPORTED THE LOCKING MECHANISM NEEDS TO BE REPLACED COMPLETELY. THIS IS A MAJOR SAFETY ISSUE- CAR IS TOO UNSAFE TO DRIVE AND INSECURE BECAUSE IT CANNOT BE LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599185June 18, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598970June 17, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598642June 16, 2014
POWER TRAIN
MERGED ONTO HIGHWAY. CAR WOULD NOT SPEED UP TO HIGHWAY SPEED (65) AND STARTED JERKING BACK AND FORTH - SEEMED LIKE TRANSMISSION ISSUE. WAS IN DANGER OF BEING HIT FROM BEHIND BY OTHER CARS. JERKING DECREASED IN FREQUENCY AND WAS ABLE TO SPEED UP AFTER ABOUT A 1/2 MILE, BUT BASIC PROBLEM CONTINUED. DROVE APPROXIMATELY 6 MILES TO DEALERSHIP WHERE I BOUGHT THE CAR. TURNED CAR OFF AND WENT INSIDE TO TALK TO SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND WE DROVE IT FOR A COUPLE OF MILES. THE PROBLEM DID NOT RECUR ON DRIVE. I WAS TOLD THIS WAS A TYPICAL PROBLEM AND THE REMEDY WAS TO TURN THE KEY TO OFF POSITION AND REBOOT THE COMPUTER. I POINTED OUT THAT THIS COULD NOT BE DONE WHILE DRIVING ON A HIGHWAY! I WAS NOT INFORMED OF ANY RELEVANT SERVICE BULLETINS OR SCHEDULED FOR ANY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597611June 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WHEN THE GEAR WAS PLACED INTO NEUTRAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606294June 10, 2014
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
FIESTA WENT INTO NEUTRAL WHILE MOVING. IT WOULD NOT RETURN TO 'DRIVE' OR REVERSE OR 'LOW' UNTIL STOPPED ( IN TRAFFIC ) , KILLED ENGINE, AND RESTARTED. BRAKE PEDDLE FELT 'LOCKED' WHEN RE-STARTING. IT RAN OK UNTIL LATER IN DAY WHEN IT FAILED TO DRIVE AT ALL AND WAS TOWED TO DEALER. FAILURE WAS ALWAYS WHEN MOVING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597481June 10, 2014
POWER TRAIN
MY 2013 FIESTA IS 1 YEAR OLD WITH 12500 MILES ON IT. WHEN FIRST PURCHASED THE TRANSMISSION WOULD DROP OUT, TYPICALLY ON STARTING FROM A STOP OR ACCELERATING OUT OF A TURN. I WAS TOLD THAT THE COMPUTER WAS LEARNING HOW I DRIVE. THIS DID IMPROVE. AS TIME HAS GONE ON HOWEVER, I HAVE NOTICED A SHUDDER WHEN ACCELERATING FROM A STOP OR AT LOW SPEEDS. THIS SHUDDER HAS GOTTEN PROGRESSIVELY WORSE WITH THE TRANSMISSION BEING BOGGED DOWN AND REFUSING TO SHIFT IN TIME. THE MORE I DRIVE, THE WORSE IT GETS, ESPECIALLY AFTER THE ENGINE HAS HEATED UP. IT IS LIKE TRYING TO LEARN MANUAL, WHICH I HAVE TRIED! IT FEELS LIKE THE ENGINE IS GOING TO STALL AND DIE. THIS HAPPENS IN STOP AND GO TRAFFIC, WITH A CONTINUOUS FEAR THAT MY ENGINE IS GOING TO STALL IN RUSH HOUR TRAFFIC. I BOUGHT A BRAND NEW CAR TO ELIMINATE THE FEAR OF GETTING INTO AN ACCIDENT BECAUSE OF POOR CAR CONDITION. TRANSMISSION ISSUES WITH A 1 YEAR OLD CAR ARE RIDICULOUS. PLEASE FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596835June 7, 2014
POWER TRAIN
UPON ACCELERATING AT A LIGHT, THE TRANSMISSION DISENGAGED AND THE MOTOR WOULD NO LONG PROPEL THE CAR FORWARD. THE CAR WAS IN DRIVE AND THE MOTOR WAS RUNNING, BUT NO POWER WAS BEING DISTRIBUTED TO THE AUTOMATIC TRANSMISSION TO ENGAGE THE WHEELS. I WAS LEFT COASTING IN THE MIDDLE OF A SIX LANE ROAD DURING RUSH HOUR AND COULD NOT MOVE AS THE CAR COASTED TO A HALT. I PUT THE CAR IN PARK AND THEN THE CAR WAS STUCK IN PARK AND THE SHIFT LEVER WOULD NOT MOVE OUT OF PARK. I THEN TURNED OFF THE CAR TO SEE IF RESTARTING IT WOULD DO ANYTHING, BUT THEN THE CAR WOULD NOT START AT ALL. NOW I WAS IN THE MIDDLE LANE, DURING RUSH HOUR, WITH A CAR THAT WON'T START, AND WON'T COME OUT OF PARK. BECAUSE OF THIS I COULD NOT EVEN ROLL THE CAR TO A PLACE OF SAFETY ON THE SHOULDER OF THE ROAD. I WAS IN THE MIDDLE LANE FOR ONE HOUR NARROWLY ESCAPING CRASHING MANY TIMES UNTIL THE TOW TRUCK FINALLY SHOWED UP. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE CAR OUT OF PARK AND HAD TO DRAG IT UP THE TOW RAMP AS THE FRONT WHEELS WOULD NOT ROLL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596630June 6, 2014
ENGINE, POWER TRAIN
THIS HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. I PURCHASED CAR ON NOVEMBER 10, 2012, AND ON NOVEMBER 13 HEARD A NOISE IN ENGINE. THE CAR WOULD JERK AND SURGE ON TAKE OFF. I RETURNED CAR TO DEALER WHO COULD NOT FIND ANYTHING WRONG WITH CAR. THE NOISE BECAME LOUDER, CAR BEGAN TO SHUDDER AND SURGE MORE OFTEN DURING TAKE OFF, AND STICK IN REVERSE. I RETURNED CAR TO DEALER ON JANUARY 8, 2013, BUT THE COULDN'T FIND PROBLEM. OVER THE NEXT FEW MONTHS THE NOISE BECAME LOUDER, CAR SHUDDERED AND SURGED, AND BEGAN STICKING IN DRIVE. I RETURNED TO DEALER AGAIN ON MAY 29, 2014, AND DEALER TOLD ME ABOUT TRANSMISSION PROBLEMS WITH FORD FIESTAS. I PICKED CAR UP ON JUNE 5, 2015 AND DROVE SHORT DISTANCE AND ALL POWER TO TRANSMISSION WENT OUT. IT EVENTUALLY 'CAME BACK' AND I WAS ABLE TO RETURN TO DEALERSHIP. THE PROBLEM WAS WORSE THAN WHEN I TOOK IT TO DEALER IN THE BEGINNING. THIS WAS A VERY SCARY SITUATION BECAUSE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED CAR. IT HAD 3 MILES ON IT THE DATE OF PURCHASE. I FINANCED 21,049 TO GET CAR, AND CANNOT AFFORD TO TRADE CAR IN AND GO UPSIDE ON PAYMENTS. THE CAR IS A LEMON! I HAVE SPOKEN WITH FORD 3 TIMES ABOUT THE MATTER. I AM SCARED TO RIDE IN THE CAR NOW. I NEED A CAR TO GO DO WORK DAILY. FORD SHOULD RECOGNIZE THIS PROBLEM AND REPLACE MY CAR WITH A 'BETTER' CAR. IT IS A SHAME THAT A LARGE CONGLOMERATE LIKE FORD CAN SELL A 'LEMON' AND A CONSUMER LIKE ME (SINGLE MOM) WITH LIMITED INCOME HAS TO 'TAKE IT." FORD SHOULD BE HELD ACCOUNTABLE. I HAVE RESEARCHED THE PROBLEMS AND FOUND SUPPORTING EVIDENCE TO MY CASE. I HAVE CONTACTED THE ATTORNEY GENERAL'S OFFICE IN MY STATE ABOUT THE MATTER, AND SPOKE WITH GENERAL MANAGER AT DEALERSHIP. FORD HAS OFFERED TO EXTEND MY BUMPER TO BUMPER WARRANTY TO 75,000 MILES OR 5 YEARS (NOV. 2017) BUT I AM STILL SCARED TO RIDE IN THE CAR. IT'S DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596648June 6, 2014
POWER TRAIN
TRANSMISSION GRINDING,LURCHING, RPMS REVING, SLOW TO RESPOND TO GAS PEDAL DEPRESSION, ROLLS BACK AT STOP ON INCLINE, BRAKES WENT BAD AT 25000, TIRES WENT BAD AT 28000, TRANSMISSION CLUTCH REPLACED CONTINUES TO HAVE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596669June 6, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596744June 6, 2014
POWER TRAIN
CAR DID NOT MOVE COULD NOT FIND THE GEARS HAD TO PUSH IT OFF THE ROAD, I WAS NOT THE FIRST TIME BUT THIS TIME WAS IN HEAVY TRAFFIC AND I ALMOST GOT REAR ENDED AND WHILE PUSHING OUT OF THE WAY ALMOST GOT HIT. I WOULD NOT MOVE IN ANY GEAR. I APPEARS THERE IS A BULLETIN OUT FOR A FIX IT IS A BAD GROUND BOLD AND A DEFECTIVE MODULE. I FEEL THERE MAY BE OTHER CARS THAT HAD THE SAME ISSUE AND MAY HAVE EVEN BEEN ACCIDENTS THAT RESULTED FROM THIS. THERE IS NOTHING SCARIER THEN SITTING IN THE MIDDLE OF THE ROAD AND NOT BE ABLE TO MOVE AND GETTING OUT OF THE CAR TO GET IT OUT OF THE WAY IS SUICIDAL.I AM GRATEFUL TO ROCHESTER FORD FOR GETTING THIS PROBLEM FIXED AND AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596270June 5, 2014
ELECTRICAL SYSTEM, POWER TRAIN
ON APRIL 8, 2014, MY 2011 FORD FIESTA WAS LOSING ACCELERATION. AS I WAS PRESSING ON THE GAS AND GOING ABOUT 45 MPH, THE ACCELERATION SLOWED AND EVENTUALLY COMPLETELY STOPPED. THANK GOODNESS I WAS NOT ON THE HIGHWAY! ALSO, THE GEAR DISPLAY WAS FLASHING FRO P TO D, OVER AND OVER. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD OF ANCHORAGE ON APRIL 9, 2014 AND EXPLAINED EVERYTHING. MY CAR WAS READY FOR PICK UP ON APRIL 11, 2014. THEY REPROGRAMMED OR REPLACED THE ELECTRICAL COMPONENTS DEALING WITH THE TRANSMISSION. THAT IS WHAT I WAS TOLD BUT I NEVER RECEIVED ANY PAPERWORK OR A DETAILED EXPLANATION ON THE REPAIRS. ON APRIL 14, 2014 MY CAR EXPERIENCED THE SAME SYMPTOMS AS ON APRIL 8. THE CAR COULD NOT ACCELERATE AND STALLED IN TRAFFIC. I VIDEOTAPED ALL OF IT. I CAN EMAIL IT TO YOU, IF YOU WOULD LIKE. THE GEAR DISPLAY WAS FLASHING AGAIN FROM D TO P OVER AND OVER. I BROUGHT MY CAR BACK TO CAL WORTHINGTON ON APRIL 15, 2014. THEY GOT ME A RENTAL CAR UNTIL 05/09/14, THEN I WAS MOVED TO ONE OF THEIR LOANER CARS. ON 05/12/14, MY CAR WAS READY AGAIN. SUPPOSEDLY THEY REPLACED THE CLUTCH. ON MAY 13, 2014, THE NEXT DAY, THE SAME THING HAPPENED AGAIN! THE ACCELERATION SLOWED AND THE GEAR DISPLAY WAS SWITCHING FROM D, P, R, L, OVER AND OVER. I BROUGHT THE CAR BACK TO CAL WORTHINGTON ON MAY 14, 2014 AND I HAD ANOTHER LOANER CAR. THEY HAD MY CAR UNTIL MAY 21, 2014. THE NEXT MORNING, THE ENGINE STOPPED AT THE STOP SIGN, WHICH IS ABOUT 100 FEET AWAY FROM MY HOUSE. MY CAR WOULD NOT START, THE GEAR DISPLAY WAS FLASHING D, P, R, L, OVER AND OVER WHILE THE CAR WAS MAKING A HUMMING SOUND. WE HAD TO PUSH MY CAR BACK TO MY DRIVE WAY AND HAVE IT TOWED BACK TO CAL WORTHINGTON FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595611June 2, 2014
AIR BAGS
MY DAUGHTER DRIVING THE VEHICLE, RAN OFF ROAD. OVER CORRECTED. VEHICLE OVER TURNED END OVER END SEVERAL TIMES LANDING ON SIDE. SHE HAD TO BE REMOVED THROUGH THE WINDSHIELD. NOT ONE AIR BAG DEPLOYED. SHE HAS A BADLY BROKEN LEFT ARM REQUIRING SURGERY TO REPAIR. SHE SUFFERED MULTIPLE CONTUSIONS AND A CONCUSSION. THE VEHICLE IS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10594817May 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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