Ford Fiesta Complaints

3,175 consumer complaints on file.

#10651253October 29, 2014
STRUCTURE:BODY
IN JULY THE REAR PASSENGER DOOR LATCH STOPPED FUNCTIONING AND THE DOOR WOULDN'T STAY CLOSED. IN THE MIDDLE OF SEPTEMBER THE REAR DRIVER DOOR DID THE SAME THING. TODAY 10/29/14 THE DRIVER DOOR LATCH IS NOW FAULTY AS WELL. EACH TIME IT HAPPEN, THE VEHICLE STOPPED, THE DOOR WAS OPENED AND THEN IT WOULDN'T SHUT. 3 DIFFERENT DOORS IN ALMOST 3 MONTHS. DEFINITELY SOMETHING WRONG WITH 2011 FORD FIESTAS AS THIS IS HAPPENING TO OTHERS ACCORDING TO NEWS ARTICLES I READ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651256October 29, 2014
LATCHES/LOCKS/LINKAGES
THE REAR DOOR LATCH ON PASSENGER SIDE WILL NOT LATCH ANY LONGER. I SEE THERE IS A PROBLEM GETTING THE PART TO CORRECT THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650909October 28, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
WE QUESTIONED THE DEALER SALESPERSON ABOUT THE ERRATIC BEHAVIOR THE NIGHT WE PURCHASED THE CAR. WE WERE TOLD THE VEHICLE HAD A MANUAL TRANSMISSION THAT SHIFTED AUTOMATICALLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND OR THE DEALERSHIP HAS BEEN QUESTIONED MANY TIMES REGARDING THE ISSUE. MOST RECENTLY THERE WAS A NOTICE FOR A REPROGRAMMING OF THE TRANSMISSION, THIS DID NOT RESOLVE THE ISSUE. THE DEALERS STILL INSIST THAT THE BEHAVIOR IS NORMAL. THIS BEHAVIOR HAS NOW CREATED MANY CLOSE CALL SITUATIONS FROM LUNGING WHEN GOING FORWARD AND REVERSE. THE SHIFTING IS VERY ERRATIC AND MAKES A LOT OF NOISE FROM 0 TO 20 MPH OR SO. I'M ALSO CONCERNED ABOUT THE RESALE VALUE OF THIS VEHICLE SINCE I JUST RECENTLY STARTING DOING RESEARCH ON THE ISSUE AND HAVE FOUND IT'S A WIDESPREAD PROBLEM. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650617October 28, 2014
STRUCTURE:BODY
THE CAR WAS PARKED AND TURNED OFF. REAR PASSENGER SIDE DOOR WAS OPENED AND THEN ATTEMPTED TO CLOSE. THE DOOR WOULD NOT CLOSE. IT BOUNCED OF THE CAR. AFTER SEVERAL ATTEMPTS AND ABOUT 10 MINUTES LATER THE DOOR CLOSED. I HAVE NOT TRIED OPENING IT AGAIN AND I AM SCARED THE DOOR WILL OPEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651219October 28, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650725October 28, 2014
STRUCTURE, STRUCTURE:BODY:DOOR
MY HUSBAND WENT TO PLACE MY SON'S TODDLER SEAT IN THE BACK SEAT WHEN HE DID HE LATER TRIED TO CLOSE THE DOOR AND THE DOOR WOULD NOT LATCH. WE TRIED CLOSING IT SEVERAL TIMES AND NOT SUCCESSFUL. THIS HAPPENED TO THE RIGHT REAR DOOR. MY HUSBAND THEN TOOK THE CAR TO A FORD DEALERSHIP AND SAID THAT IT WOULD COST ROUGHLY $500 TO DIAGNOSE AND FIX THE PROBLEM. WE DIDN'T LEAVE IT BECAUSE THIS SHOULD BE SOMETHING THAT FORD SHOULD TAKE CARE OF SINCE TO ME IT SEEMS TO BE A CAR DEFECT AND NOT ANYTHING WE DID TO IT. SO WE SAW THAT WE ARE NOT THE ONLY ONES WITH THIS PROBLEM AND WANT TO UNITE WITH OTHER OWNERS TO GET THIS RESOLVED WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650407October 27, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE PLASTIC ON THE DOOR LATCH ASSEMBLY FRACTURED AND THE DOORS COULD NOT BE CLOSED. THE CONTACT STATED THAT THE REAR DOORS WERE TIED TOGETHER WITH A ROPE IN ORDER TO KEEP THE DOORS CLOSED. THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DOOR LATCH ASSEMBLY FOR BOTH REAR DOORS WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 12/01/14*LJ UPDATED 02/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650436October 27, 2014
POWER TRAIN
WHEN TAKING OFF FROM A STOP LIGHT/SIGN, VEHICLE SHUTTERS. I BELIEVE IT IS COMING FROM THE TRANSMISSION. I HAVE THE AUTOMATIC TRANSMISSION. AFTER REACHING APPROX. 10 MPH, IT SEEMS TO STOP. APPEARS TO BE GETTING WORSE. CALLED DEALERSHIP AND THEY ADVISE THEY HAVE HAD NUMEROUS COMPLAINTS. WILL NOT HONOR ANY WARRANTY SINCE CAR WAS SALVAGED EVEN THOUGH NO MECHANICAL DAMAGES OCCURRED. (WAS HIT ON PASSENGER DOORS) FROM WHAT I HAVE READ ONLINE, THIS IS AN ONGOING PROBLEM WITH THE FIESTA AND FOCUS BUT YET FORD WILL NOT DO A RE-CALL. SEEMS TO BE A DANGEROUS PROBLEM AND THEY ARE CHOOSING TO IGNORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650448October 27, 2014
STRUCTURE:BODY:DOOR
I OPENED THE REAR PASSENGER DOOR TO VACUUM MY 2012 FORD FIESTA AT A CAR WASH AND WHEN I FINISHED I NOTICED THE DOOR WOULD NOT CLOSE. THE LATCH WILL NOT CATCH THE DOOR. I HAD TO DRIVE ALL THE WAY HOME WITH MY REAR DOOR OPEN RISKING IT SWINGING OPEN IN TRAFFIC. I'M CURRENTLY AWAITING A RESPONSE FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650010October 26, 2014
STRUCTURE:BODY
I WAS PARKED THAT DAY AND SAT MY DAUGHTER IN THE BACK SEAT BUT AS I CLOSED THE PASSENGER DOOR, IT DID NOT LATCH SO I WAS FORCED TO TIE THE SEATBELT TO THE DOOR TO AVOID ACCIDENTALLY OPENING WHILE DRIVING ON THE FREEWAY. ALSO, WHEN PARKED AT HOME, I AM FORCED TO UNPLUG THE BATTERY OR IT WILL DISCHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650041October 26, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650069October 26, 2014
STRUCTURE:BODY
WHILE OUT SHOPPING ON THE NIGHT OF OCT. 8, 2014 WITH MY PREGNANT STEP DAUGHTER WE RETURNED TO THE VEHICLE TO FIND THAT THE PASSENGER REAR DOOR FAILED TO LATCH. I WAS UNABLE TO GET IT TO LATCH PROPERLY. I WAS ABLE TO HOLD THE DOOR MOSTLY CLOSED WITH THE SEAT BELT, BUT EVERY TIME I MADE A LEFT TURN THE INTERIOR LIGHT WOULD COME ON AND DOOR AJAR WARNING MESSAGE WOULD COME ON AND STAY ON. I AM ONLY ABLE TO USE THE CAR WITH THE REAR DOORS STRAPPED TO EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650079October 26, 2014
POWER TRAIN
WHEN WE BOUGHT THE VEHICLE THEY SAID THERE WOULD BE SOME ABNORMAL NOISES IN THE TRANSMISSION DURING BREAK IN (1000 MILES) AND IT SHOULD GO AWAY. THE NOISES DIDN'T START UNTIL AROUND 4500 MILES. ON JULY 4, 2014 WE TOOK A 600 MILE ROUND TRIP (MILEAGE AT THIS TIME IS 7200). AT APPROXIMATELY HALF WAY THROUGH THIS TRIP WE START SMELLING BURNT OIL. THE VEHICLE THEN STARTED TO SHUDDER AND SHACK WHILE ACCELERATING FROM FIRST TO SECOND AND SECOND TO THIRD GEARS AND DIDN'T STOP. TOOK THE VEHICLE TO THE DEALER AND THEY REPROGRAMMED THE SOFTWARE AND SAID SOME SLIPPING IS NORMAL OPERATION FOR THIS TRANSMISSION. THIS WORKED FOR THREE DAYS THEN IT WENT BACK TO SHUDDERING AND SHAKING BUT WORSE THAN BEFORE. 2 DAYS LATER WE ALMOST GOT HIT WHILE TRYING TO PULL OUT INTO TRAFFIC BECAUSE THE TRANSMISSION WOULD NOT SHIFT AND POWER WASN'T THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649922October 25, 2014
STRUCTURE:BODY
NO ISSUES WITH DOOR UPON FIRST ENTERING PASSENGER SIDE. GOT OUT OF VEHICLE AND PROCEEDED TO CLOSE THE DOOR BUT DOOR WOULDN'T LATCH SHUT. DOOR BOUNCED BACK AND I THOUGHT SOMETHING WAS PREVENTING THE DOOR FROM FULLY CLOSING BUT NOTHING WAS OBSTRUCTING THE DOOR. HAD TO PHYSICALLY HOLD THE DOOR CLOSED WHILE WE DROVE TO THE DEALERSHIP. SERVICE DEPARTMENT DID NOT HAVE THE PART AVAILABLE AND TOLD US IT WOULD BE APPROXIMATELY 2 WEEKS TO GET IT IN WITH A CHARGE OF OVER $300. VEHICLE IS NO LONGER UNDER WARRANTY. NO PREVIOUS ACCIDENTS. DROVE THE CAR HOME WITH MY DAUGHTER HOLDING THE DOOR SHUT. LUCKILY THE CAR DOOR DIDN'T SRPING OPEN WHILE WE WERE DRIVING. DOOR MALFUNCTIONED LESS THAN 10 MINUTES AFTER WE LEFT THE HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649931October 25, 2014
STRUCTURE:BODY
ON SEPARATE OCCASIONS BOTH REAR DOOR LATCHES FAILED TO ENGAGE. THIS OCCURRED AFTER OPENING THE REAR DOOR AND THEN ATTEMPTING TO CLOSE THE DOOR. ON BOTH OCCASIONS THE DOORS FAILED TO LATCH. THE DOORS ARE CURRENTLY HELD SHUT WITH CARGO STRAPS AS I HAVE NOT BEEN ABLE TO GET THE DOORS TO LATCH. ON BOTH OCCASIONS THE CAR WAS IN PARK. AT THIS TIME I AM UNABLE TO USE THE REAR PASSENGER COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649679October 24, 2014
POWER TRAIN, EQUIPMENT ADAPTIVE/MOBILITY
2012 FORD FIESTA: PURCHASED 12/4/12 ORIGINAL OWNER! HAVE HAD MY VEHICLE IN SEVERAL TIMES FOR TRANSMISSION CONCERNS SINCE MY I PURCHASE OF THE VEHICLE. TOOK IT TO THE DEALER I PURCHASED IT WITH, THEY TOLD ME NOTHING ABOUT THE AWARENESS OF THE TRANSMISSION ISSUES. IN FACT I RAN INTO THE SALESMAN WHO STATED HE JUST FOUND OUT HIMSELF AND IS HE HAD KNOWN HE WOULD NOT ADVISED THE PURCHASE OF THIS VEHICLE. SINCE THEY HAD BEEN REPAIRING THE TRANSMISSION/CLUTCH WITH NO COST OUT OF MY POCKET, I CONTINUED TO HAVE THEM REPAIR THE TRANSMISSION. BUT, I HAVE NOW SPENT MORE TIME BACK AND FORTH BETWEEN THE DEALER AND HAVING TO LEAVE MY CAR FOR DIAGNOSES AND REPAIR WORK AND IT IS GETTING VERY OLD. NOT TO SAY WHAT THIS DOES FOR THE RESALE OF THE VEHICLE. THE REPAIRS FOR THE TRANSMISSION/CLUTCH HAVE BEEN ENDLESS, REPLACING SEALS, REPROGRAMMING COMPUTERS ETC ETC. I HAVE BEEN INTO THE DEALER FIVE (5) OCCASIONS FOR THE SAME ISSUE, WITH SOME OCCASIONS HAVING TO LEAVE THE CAR WITH THE DEALER FOR DAYS (PARTS WERE BACK ORDERED). CLEARLY FORD WAS NOT INITIALLY WILLING TO ACKNOWLEDGE THE ISSUE UNTIL MOST RECENTLY, THE DEALER NOW STATES THE SYMPTOMS FROM THE TRANSMISSION ARE A COMMON OCCURRENCE WITH A 6 SPEED AUTO & DUAL CLUTCH. REPAIR WORK ON TRANSMISSION: DATE, MILEAGE, REPAIRS THUS FAR: 5/03/13: 9,659: REPROGRAMMING, ADAPTIVE LEARNING 7/11/13: 13,193: IDS UPDATED, RESET ADAPTIVE LEARNING 10/29/13: 19,945: CLUTCH ASSEMBLY, SEALS, GASKETS REPLACED, TRANSMISSION ASSISTANCE PROGRAMMING 5/21/14: 33,062: REPLACED OUTPUT SHAFT: SEAL ASY., BEARING ASY., CLUTCH ASY. ETC ETC. 10/7/14: 42,757: POWER CONTROL, TRANSMISSION CONTROL AND COMPUTER UPDATES. 11/22: CALLED FORD DEALER SERVICE: REPORTED THE TRANSMISSION/CLUTCH [PROBLEMS CONTINUE. THEIR RESPONSE WAS THE SHUTTERING AND HESITATIONS ARE NORMAL TRANSMISSION OPERATION, CAN BRING TO DEALER FOR ADDITIONAL DIAGNOSES, IF I FELT SO INCLINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649790October 24, 2014
STRUCTURE
AFTER THE CAR WAS STOPPED AND TURNED OFF, THE REAR PASSENGER DOOR WAS OPEN AND WOULD NOT CLOSE. THIS DOOR IS RARELY, IF EVER, USED. THE DOOR HAD TO BE TIED TO THE DRIVER'S SIDE PASSENGER DOOR WITH A TIE-DOWN IN ORDER TO KEEP THE DOOR CLOSED SO THAT THE CAR COULD NOT BE STOLEN. THE INTERIOR LIGHTS REMAINED ON SO THE BATTERY HAD TO BE DISCONNECTED, AND THEN RECONNECTED THE NEXT MORNING SO IT COULD BE DRIVEN TO THE DEALER. MY CAR IS OUT OF WARRANTY BY ONLY A FEW HUNDRED MILES. I HAD TO PAY TO FIX THIS OBVIOUS MANUFACTURER DEFECT AND SAFETY ISSUE. I ALSO HAD TO PAY FOR A RENTAL CAR SO I COULD GO TO WORK. I OPENED A CASE WITH FORD, REQUESTING A REFUND. MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER MANAGER, WHO WAS SUPPOSED TO CONTACT ME BY 6:00 EASTERN TIME TODAY, BUT SHE DID NOT. NOW FORD IS TELLING ME I MAY HAVE TO CALL BACK MONDAY, SO HERE THE RUNAROUND BEGINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649216October 22, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR HANDLE SEPARATED FROM THE VEHICLE AND THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648882October 20, 2014
STRUCTURE:BODY
THE REAR LEFT PASSENGER DOOR WON'T LATCH. DOOR FLIES OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648719October 20, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DRIVING AT ABOUT 20 MPH IN A PARKING LOT ALL OF A SUDDEN THE LEFT REAR DOOR OPENED AND COULD NOT BE SHUT AGAIN DUE TO A MALFUNCTIONING OF THE LOCKING SYSTEM. ( DOOR LATCH). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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