Ford Fiesta Complaints

3,175 consumer complaints on file.

#10660355November 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY
THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660387November 23, 2014
STRUCTURE:BODY
PASSENGER SIDE BACK DOOR LATCH WONT CLOSE. DOOR WILL NOT CLOSE. LATCH WON'T ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660130November 21, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN STOPPED AND TAKE OFF AGAIN, THE CAR DOES NOT WANT TO MOVE. IT JERKS, JUMPS AND DOES NOT WANT TO MOVE. IT ALSO DOES THIS WHEN DRIVING DOWN THE STREET. IT ACTS LIKE IT IS GOING TO QUIT BUT JUST KEEPS ON JERKING AND JUMPING. THIS IS VERY ANNOYING AND AM TOLD THERE IS NO FIX. THIS HAS BEEN GOING ON FOR WAY TOO LONG. I HAVE HAD IT AT JIM O'NEIL FORD AND BILL COLLINS FORD,AND NEITHER FIXED IT. THEN I STARTED TAKING IT TO OXMOOR FORD. THEY HAVE BEEN REALLY GOOD AT TRYING TO FIND AND FIX THE PROBLEM. THEY HAVE ADJUSTED SOMETHING, WORKED ON SOMETHING ELSE BUT BEING A LADY HAVE NO IDEA EVEN IF THEY TOLD ME WOULD NOT KNOW. THIS LAST TIME IT WAS IN THERE THEY ORDERED A NEW CLUTCH AND IT HAS BEEN ALMOST 3 WEEKS AND THEY HAVE NOT RECEIVED IT YET. SURE HOPE THIS FIXES THE PROBLEM. I AM AFRAID THAT I AM GOING TO EITHER GET KILLED OR HURT SERIOUSLY DUE TO THIS CAR NOT MOVING LIKE A NORMAL CAR AND JUST JERKING ALONG. I HAVE SENT TWO NOTICES TO FORD MOTOR COMPANY VIA THEIR WEB SITE AND HAVE NOT HEARD ANYTHING FROM THEM. THIS REALLY DISAPPOINTS ME BECAUSE I WORKED THERE FOR 37 YEARS IN LOUISVILLE. THE ABOVE BOX ASKING FOR THE SPEED, IT OCCURS WHEN TAKING OFF OR DRIVING 55 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660135November 21, 2014
STRUCTURE:BODY
DRIVING HOME FROM WORK DASH INDICATOR WARNED PASSENGER REAR SIDE DOOR WAS NOT LATCHED (CAME OPEN). STOPPED AND WAS UNABLE TO GET DOOR TO LATCH - TIED A STRAP TO IT TO HOLD IT SHUT. THIS IS THE SECOND INCIDENT OF LATCH NOT HOLDING DOOR CLOSED ON THIS FIESTA. FORD DEALERSHIP, ENERGY COUNTRY IN PORT ARTHUR, TX, REPLACED PASSENGER DOOR LATCH WHEN IT DID THE SAME THING. VERY DANGEROUS AND GETTING RID OF THIS VEHICLE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660168November 21, 2014
STRUCTURE:BODY:DOOR
I WAS DRIVING WITH CHILDREN IN BACK SEAT OF VEHICLE AND BOTH REAR DOORS FLEW OPEN WHILE DRIVING. UPON PULLING OVER TO SECURE REAR DOORS, I OBSERVED THAT THE RIGHT REAR DOOR LATCH IS LOCKED AND WILL NOT CLOSE AND THE LEFT REAR DOOR LATCH IS OPEN AND WILL NOT SECURE UPON CLOSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659630November 20, 2014
UNKNOWN OR OTHER
WHILE DRIVING AT HIGHWAY SPEED, THE REAR PASSENGER DOOR OPENED. AFTER STOPPING, I FOUND THE LATCH ON THE DOOR DID NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659845November 20, 2014
POWER TRAIN
THE VEHICLE HESITATES, GRINDS AND JUMPS WHENEVER YOU PRESS ON THE GAS TO ACCELERATE. SOMETIMES THE CAR WILL JUMP AND JUST SLOW DOWN EVEN IF MY FOOT IS ALL THE WAY TO THE GROUND WITH THE PEDAL. THE TRANSMISSION IS THE ISSUE SINCE I HAVE TAKEN IT TO FORD NUMEROUS TIMES AND EVERY TIME THE TELL ME THE "GRINDING, JUMPING, HESITATION IS NORMAL FOR AN AUTOMATIC/MANUAL TRANSMISSION". APPARENTLY THIS IS NEW FOR FORD AS THEY HAVE WHAT THEY CALL AN AUTOMATIC/MANUAL TRANSMISSION. MEANING THE CAR DRIVES LIKE IT WOULD BE A STICK SHIFT BUT AUTOMATICALLY DOES IT. IT IS UNSAFE! SOMETIMES THE JERKING IS SO BAD MY HEAD WILL JERK!! I FEEL LIKE I WAS RIPPED OFF WITH THIS CAR AND AM SO MAD THAT I MADE THIS PURCHASE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659475November 19, 2014
STRUCTURE:BODY:DOOR
I WAS DRIVING ALONG AND TURNED THE CORNER AND THE BACK DOOR SWUNG OPEN. I PULLED OVER AND TRIED TO SHUT THE DOOR AND IT WOULD NOT SHUT. I TRIED TO SEE WHAT WAS WRONG AND THE LATCH SEEMED TO BE IN AN OPEN POSITION BUT WOULD NOT ENGAGE,. I DID NOT KNOW WHAT TO DO I WENT TO WALMART AND PURCHASED SOME CORD SO I COULD TIE THE DOORS TOGETHER. I SEARCHED THE INTERNET ABOUT THE PROBLEM AND THERE SEEM TO BE A PROBLEM WITH THE FIESTA DOOR LATCHES. I TOOK THE CAR IN TO PALM SPRINGS FORD ON FRIDAY , NOVEMBER 14 2014 AND AFTER 2 HOURS WAS ADVISED IT WAS NOT COVERED UNDER THE WARRANTY SINCE MY WARRANTY WAS EXPIRED AFTER 36,000 MILES AND THEY WANT OVER 300 DOLLARS WITH PARTS AND LABOR TO FIX THE DOOR LATCH THAT IS OBVIOUSLY SHOULD OF BEEN A RECALL FROM FORD SINCE SO MANY PEOPLE HAVE HAD THAT PROBLEM WITH THE LATCHES. THE SERVICE ADVISOR STATED THAT I SHOULD CALL THE CUSTOMER SERVICE LINE WHICH I DID AND THEY OPENED UP A CASE WHICH I HANDED BACK TO THE SERVICE ADVISOR, AND GOT A CALL SEVERAL DAYS LATER TO ADVISE ME THAT MY WARRANTY IS OUT AND I WOULD HAVE TO PAY. I ASKED THE SERVICE ADVISOR TO HAVE HIS MANAGER CALL ME. A FEW HOURS LATER THE SERVICE ADVISOR CALLED BACK AND STATED THAT HIS MANAGER SAID HE WOULD GIVE ME THE PART AT 1/2 PRICE. I ASKED HIM TO HAVE HIS MANAGER CALL ME AND TO THIS DATE HAVE NOT HEARD FROM HIM. I CALLED TWICE TODAY AND ASKED THE SERVICE ADVISOR TO CAL ME AND STILL HAVE NOT HEARD FROM HIM.. I DON'T' FEEL LIKE I SHOULD HAVE TO PUT OUT THAT KIND OF MONEY ON A DEFECTIVE PART WHEN FORD KNOWS THAT THIS PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659488November 19, 2014
ENGINE
UNDER WARRANTY AND WITH VERY FEW MILES ON THE CAR, THE DEALERSHIP FIXED MY FORD FIESTA AFTER I REPORTED THE CAR STALLING. THIS PROBLEM WAS HAPPENING WITHIN THE FIRST YEAR. I COULD BE IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN LEFT, IDLING IN TRAFFIC, STOPPED AT A LIGHT...CAR MIGHT STALL. I DREADED BEING ON A BUSY SOCIAL HIGHWAY STUCK IN TRAFFIC BECAUSE THE CAR MIGHT STALL AND OFTEN IT DID. I WAS TOLD IT HAD SOMETHING TO DO WITH OXYGEN OR LACK THEREOF. FAST FORWARD TWO YEARS. MY CAR STARTED STALLING AGAIN BUT THIS TIME IT ALSO SEEMED TO HESITATE, JERK, OR NOT RESPOND WHEN I ACCELERATED.THEN THE ENGINE LIGHT CAME ON. (SIDE NOTE: DURING THE LAST YEAR THE AC STOPPED WORKING PROPERLY AND WAS MAKING A HORRIBLE NOISE. A MECHANIC QUOTED $1000 FOR A NEW CONDENSER & COMPRESSOR). WELL, WITH THESE LAST TWO PROBLEMS I AM NO LONGER UNDER WARRANTY. MY CAR WAS DIAGNOSED WITH A BAD THROTTLE BODY SENSOR ($880 REPAIR). I HAVE RESEARCHED ONLINE AND HEARD FROM OTHERS THAT THIS IS ALL TOO COMMON WITH FORD FIESTA'S AND OTHER FORD MODELS. I HAVE CALLED FORD MOTOR COMPANY TO REPORT THIS AND COMPLAIN ABOUT THESE PROBLEMS. THEY OPENED A CASE NUMBER AND DIRECTED ME TO ASK THE DEALERSHIP WHERE I TOOK IT FOR REPAIRS IF THEY WOULD HELP OUT. THEY DID NOT HELP WITH THE THROTTLE BODY REPAIR. I LEARNED JUST YESTERDAY THAT A FAMILY MEMBER WITH THE SAME CAR WITH LOW MILES - 2011 FORD FIESTA - IS COMPLAINING OF THE SAME PROBLEMS. SOUNDS VERY MUCH LIKE HE MAY BE FACED WITH THE SAME, EXPENSIVE REPAIRS. I HOPE THERE WILL BE A RECALL FOR THIS THROTTLE BODY SENSOR PROBLEM. THIS STALLING AND ACCELERATION ISSUE IS A REAL SAFETY HAZARD. IT IS NOT ONLY VERY NERVE WRACKING IN TRAFFIC, BUT IS DANGEROUS AS WELL BECAUSE THE CAR CAN STALL AT ANY MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659144November 19, 2014
ELECTRICAL SYSTEM
AROUND 11/16/14 I WAS ON INTERSTATE I-35 SOUTH AND I WAS EXITING AND THE REAR DRIVER SIDE DOOR OPENED UP AS I WAS SLOWING DOWN AT AROUND 50 MPH I THEN PULLED OVER AND THE DOOR WOULD NOT CLOSE SO I HAD TO DRIVE HOME THAT WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659153November 19, 2014
POWER TRAIN
THE TRANSMISSION HAS BEEN SHAKING AND HESITATING ON ACCELERATION SINCE ABOUT 1 1/2 MONTHS AFTER I GOT IT. WHEN IT TRIES TO SWITCH GEARS IT JERKS AND ACTS LIKE IT DOESN'T WANT TO PULL. THE RPM'S WILL REV UP TO ABOUT 4,000 AND THEN DROP DOWN TO ABOUT 1,500 AND I WILL HAVE TO LET OFF THE GAS ENTIRELY FOR IT TO STEADY OUT. THE CAR SHAKES AND JERKS SO HARD AT TIMES THAT IT FEELS LIKE IT IS GOING TO FALL APART. I CALLED THE DEALERSHIP AND THEY SAY NOTHING IS WRONG WITH IT, ALTHOUGH I'VE KNOWN OF SEVERAL PEOPLE TO HAVE ISSUES WITH THEIR FIESTA TRANSMISSIONS AND I HAVE READ OF MULTIPLE HAVING ACCIDENTS DUE TO THEIR ACCELERATION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659209November 19, 2014
ENGINE
A YEAR AND A HALF AGO I BROUGHT MY CAR, 2013 FORD FIESTA IN FOR A REGULAR OIL CHANGE AND THE SHOP NOTIFIED ME TO BRING CAR TO FORD DEALERSHIP IMMEDIATELY FOR A MAJOR OIL LEAK FIX, WHICH, I HAD THOUGHT WAS THE REASON FOR MY CAR SPUTTERING AND HESITATING FROM A COMPLETE STOP TO ACCELERATION. FORD FIXED OIL LEAK AND REPORT HAD ALSO CLAIMED THE TRANSMISSION WAS REMOVED TO CLEAN UP "CONTAMINATED CLUTCH". AFTER, MY CAR SEEMED TO RUN SMOOTHER AND ACCELERATION AND SPUTTER WAS ALLEVIATED. A MONTH LATER MY CAR BEGAN INTENSELY SPUTTERING AND IN A COUPLE INSTANCES WOULD BEGIN TO ACCELERATE THEN COMPLETELY STOP EVEN THOUGH MY FOOT WAS ON THE GAS PEDAL. IT SEEMED TO STALL OUT ONE TIME AND I WAS ALMOST T-BONED BY A CAR COMING AROUND THE CORNER, EVEN THOUGH I WOULD HAVE HAD PLENTY OF TIME TO TURN IF THE CAR ACCELERATED PROPERLY. MONTHS PASS AND MY CAR WAS STILL ACTING WEIRD, SHAKING WHEN IN A LOW GEAR AND STRUGGLING TO ACCELERATE. AT 35000 MILES I BROUGHT THE CAR IN(STILL UNDER WARRANTY) AND THEY FIXED THE CLUTCH IN THE TRANSMISSION. UPON LEAVING THE SHOP THE CAR FELT BETTER, BUT STILL HAD A SHAKE TO IT, ESPECIALLY ON HILLS. I CALLED COLONIAL FORD AND NOTIFIED THEM IT NEEDED TO BE FIXED AGAIN (THIS WAS FOUR DAYS AFTER I PICKED IT UP FROM BEING FIXED) THEY TOLD ME IT WAS FIXED TO "THEIR STANDARD" AND THE SPUTTER IS "ALWAYS GOING TO KIND OF BE THERE". MY CONCERN IS MY SAFETY, I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE AND I DO NOT WANT TO ENDANGER ANYONE ELSE ON THE ROAD. IT'S BOTHERSOME THAT I'M PAYING FOR A BROKEN CAR THAT I DO NOT FEEL SAFE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659337November 19, 2014
POWER TRAIN
WHEN MAKING A LEFT TURN THE AUTOMATIC TRANSMISSION ACTED LIKE IT WAS IN THE WRONG GEAR. MAKING A NORMAL LEFT TURN, PULLED UP TO THE LIGHT AND WAITED FOR CROSS TRAFFIC TO CLEAR, WHEN CROSS TRAFFIC CLEARED PRESSED ACCELERATOR TO GO AND THE CAR BARELY RESPONDED. ALMOST CAUSE AN ACCIDENT BECAUSE THE CAR WOULD NOT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659342November 19, 2014
POWER TRAIN
GOING UP A HILL IN TOWN THE TRANSMISSION WENT IN AND OUT OF GEAR, ALMOST COULD NOT MAKE IT UP THE HILL BECAUSE THE TRANSMISSION WOULD NOT STAY IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659353November 19, 2014
ELECTRICAL SYSTEM, STEERING
KEY WOULD NOT TURN THE IGNITION SWITCH. THE TOW TRUCK DRIVER COULD NOT GET THE KEY TO TURN THE IGNITION, HE ALSO COULD NOT GET THE BRAKE-SHIFT INTERLOCK OVERRIDE TO WORK AND COULD NOT GET THE CAR OUT OF PARK. ENDED UP DAMAGING THE FRONT BUMPER TRYING TO HOOK-UP TO THE FRONT FROM THE SIDE AND EVENTUALLY TOWED IT FROM BEHIND WITH DOLLIES. THE IGNITION SWITCH HAD TO BE REPLACED, THE BRAKE-SHIFT INTERLOCK OVERRIDE STILL DOES NOT FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659042November 18, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. UPDATED 1/7/15*CN UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658661November 17, 2014
TIRES, WHEELS
I WROTE A LETTER TO FORD MOTOR COMPANY REGARDING THE OPTIMO H426 TIRE MANUFACTURED BY HANKOOK ON MY NEW 2014 FORD FIESTA THAT WAS PURCHASED IN JANUARY 2014. I FELT THAT IT SHOULD HAVE BEEN UNDER WARRANTY SINCE THE BUBBLE WAS LOCATED ON THE SIDE WALL OF THE TIRE AND NOT ON THE TREAD. I RECEIVED A RESPONSE THAT WAS UNSATISFACTORY AND THEY WOULDN'T REIMBURSE ME FOR THE COST OF A NEW REPLACEMENT TIRE ($156.67). MY DAD WAS DRIVING IN ANOTHER TOWN AND NOTICED ANOTHER CAR ALSO HAD A BUBBLE ON THE SIDE WALL OF THE TIRE SO I DECIDED TO LET YOU KNOW; POSSIBLY SEE IF THIS IS UNDER INVESTIGATION OR NOT. I AM CONCERNED ABOUT SAFETY ON THE ROAD, ETC. AND WITH THIS DEFECTIVE TIRE HAD BLOWN; I WOULD HAVE HAD MORE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658673November 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH IN SECOND GEAR, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE COMPUTER WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655327November 16, 2014
POWER TRAIN
THE 2013 FORD FIESTA JERKS, HESITATES AND SPUTTERS DURING ACCELERATION GREATLY. IT ROLLS BACKWARD ON INCLINES LIKE A STICK SHIFT, BUT THE CAR IS AN AUTOMATIC. THE CAR FEELS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655096November 14, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL SANK TO THE FLOOR. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS NOT RESOLVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta