Ford Fiesta Complaints

3,175 consumer complaints on file.

#10749653August 19, 2015
UNKNOWN OR OTHER
NEW CAR BOUGHT IN FEBRUARY 2014. SUMMARY: DOORS REMAINED LOCKED AFTER IMPACT AND AIR BAG DEPLOY. INVOLVED IN FRONT END COLLISION. AIR BAG UNDER THE STEERING WHEEL DEPLOYED. STEERING WHEEL AIRBAG DID NOT DEPLOY. OBVIOUS DAMAGE TO HOOD, GRILL AND RADIATOR. CAR AUTOMATICALLY PLACED IN PARK. WHEN EXITING CAR IMMEDIATELY AFTER ACCIDENT, KEYS LEFT IN IGNITION AND DOOR WAS CLOSED BY USER AND DOORS REMAINED LOCKED (BY CAR, NOT USER). I WAS THEN LOCKED OUT OF MY CAR AND UNABLE TO ACCESS IT. IF THERE HAD BEEN A CHILD OR PASSENGER IN THE CAR, THEY WOULD HAVE BEEN INACCESSIBLE DUE TO THE CAR NOT UNLOCKING THE DOORS UPON IMPACT/ AIRBAG DEPLOYMENT. IN AN ACCIDENT, THE USER MAY BE TOO FLUSTERED TO THINK OF PRESSING THE UNLOCK DOOR BUTTON PRIOR TO EXITING THE VEHICLE, THIS SHOULD BE DONE AUTOMATICALLY AFTER IMPACT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749859August 19, 2015
UNKNOWN OR OTHER
CLOSED THE REAR PASSENGER DOOR AND IT WOULDN'T SHUT AT ALL. THERE IS NO WAY TO SECURE THE VEHICLE. CAN'T BE DROVE BECAUSE IT WON'T STAY SHUT. PRESENTLY AT VALLEY FORD AND FORD SAID WE NEED TO WAIT FOR A LETTER WHEN PARTS ARE AVAILABLE. PRESENTLY HAVING TO PAY OUT OF OUR POCKET $48.00 A DAY FOR A RENTAL BECAUSE OUR SON IS AT COLLEGE IN PORTSMOUTH AND NEEDS HIS CAR. FORD HASN'T GIVEN US A DATE OF WHEN PARTS WILL BE AVAILABLE TO REPAIR VEHICLE. THEY SAID THEY MIGHT BE ABLE TO REIMBURSE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749866August 19, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING AND EMITTED A LOUD NOISE. THE DOOR FAILED TO CLOSE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE DOOR WAS EVENTUALLY CLOSED WITH THE HELP OF A STRANGER. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) PRIOR TO THE FAILURE. THE DEALER STATED THAT A SPECIAL RECALL LINE NEEDED TO BE REACHED FOR THE RECALL REPAIR PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,400. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/15/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749883August 19, 2015
POWER TRAIN
TRANSMISSION SHUDDERS, LURCHES AND LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749237August 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO MAKE A SHUTTER MOTION AND FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT COMPUTER MODULE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749282August 17, 2015
POWER TRAIN
TRANSMISSION GRINDS, HESITATES AND HAS TROUBLE SHIFTING AT LOW SPEEDS. SOMETIMES THE TRANSMISSION HAS A SLOW REACTION TO THE PEDAL AND JOLTS FORWARD AFTER THE DELAY. IN STOP AND GO BUMPER TO BUMPER CITY TRAFFIC THIS CAN CAUSE ISSUES. I'VE HAD THE CLUTCH ASSEMBLY REPLACED TWICE BUT COULD HAVE HAD IT DONE 5 + TIMES AT LEAST. IT'S TOO MUCH TROUBLE TO CONSTANTLY HAVE TO GET IT FIXED AT THE DEALERSHIP. AFTER THE DEALERSHIP FIXED IT BOTH TIMES ITS GOOD FOR A FEW THOUSAND MILES THEN PROBLEMS START ALL OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749023August 17, 2015
POWER TRAIN
TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP TIMES CLEANED AND REPLACE CLUTCH OR PROGRAMMED. STILL NOT SHIFTING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749138August 17, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748735August 14, 2015
UNKNOWN OR OTHER
AROUND MAY 1, MY FRONT PASSENGER-SIDE DOOR FLEW OPEN WHILE I WAS DRIVING TO WORK. A FEW MINUTES OF INTERNET RESEARCH IDENTIFIED THAT THIS WAS LIKELY DUE TO A RECALL THAT HAD BEEN RECENTLY INITIATED BY FORD (DOOR LATCH REPLACEMENT - NHTSA RECALL NUMBER: 15V246 - FORD RECALL NUMBER: 15S16) (THIS FAILURE CONFIRMED LATER BY THE SHOP). I HAD MY VEHICLE TOWED TO THE NEAREST DEALERSHIP AND MANAGED TO WORK WITH FORD TO SECURE A RENTAL CAR FOR ME UNTIL THE TIME THAT THIS RECALL REPAIR HAD BEEN COMPLETED. SPECIFICALLY, "TO HAVE ALL FOUR DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART." NOW THAT WAS OVER THREE MONTHS AGO. I AM STILL IN THE RENTAL CAR, YET THE RECALL STATUS IS STILL "12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." FURTHERMORE, I HAVE NOT RECEIVED ANY PAPERWORK ABOUT THIS RECALL OR INSTRUCTIONS FOR REMEDY. AND FINALLY, I AM CONCERNED BECAUSE "THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS DECEMBER 1, 2015." IS THERE ANY WAY I CAN GET MORE INFORMATION ABOUT THIS RECALL? IN PHONE CALLS, FORD HAS NOT HAD MUCH INFORMATION ABOUT THE STATUS OF THIS RECALL. CAN THE NHTSA DO ANYTHING TO MAKE THEM MOVE FASTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748436August 13, 2015
UNKNOWN OR OTHER
AS I WAS DRIVING ON THE HIGHWAY MY CAR STALLED ON FULL SPEED OF 65MPH. IT WAS ANOT ISSUE WITH THE ACTUAL BEING ON. THEN AGAIN ON 7/25/2015 SAME THING. CAR STALLED ON FREEWAY I HAD TO EXIT OUT VERY CAUTIOUSLY OUT OF THE FREEWAY. THEN A WEEK LATER 8/1/2015 SAME THING CAR STALLED RIGHT WHEN I WAS TAKING OFF FROM A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748172August 12, 2015
STRUCTURE:BODY, POWER TRAIN
MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748286August 12, 2015
SERVICE BRAKES
I WAS DRIVING APPROXIMATLY 45 MPH ON ST RT 28 IN MILFORD OHIO AND MY DOOR WAS LOCKED AND THE DOOR AJAR LIGHT FAILED TO INDICATE ANY FAILURE IN SECURING THE DOOR APROPIATLY, WELL AS I BEGAN BRAKING TO REDUCE SPEED MY DOOR FLEW OPEN AND I REACHED OUT TO SHUT IT AS I WAS APPLIEING PRESSURE TO THE BRAKE AND THEY COMPLETELY FAILED CAUSING ME TO REAR END THE VEHICLE IN MY FRONT, UPOUN IMPACT THE AIR BAG ON THE DRIVE T SIDE ONLY FAILED TO DEPLOY THERFORE CAUSING A SUSTANTIALLY GREATER AMOUNT AND LONGER LASTING INJUYS. THE DOOR SLAMMED SHUT ON MY WRIST CAUSING DEBILUTATING AND LIFE ALTERING INJURY'S INCLUDING THE LOSS OF MY 5 YEAR CAREER AS A EXTERIOR FINISH CARPENTER DUE TO LOSS OF ABILITY TO PERFORM GENERAL TASKS THAT I WAS ABLE TO NOT ONL PERFORM BUT ACTUALLY MASTER BEFORE MY AUTO ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10747901August 11, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AFTER OPENING AND CLOSING THE VEHICLE DOOR. THE CONTACT WAS ABLE TO TIE THE DOOR CLOSED AND DRIVE THE VEHICLE TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE MALFUNCTION WAS PART OF A RECALL; HOWEVER, ONLY ONE DOOR COULD BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747404August 10, 2015
POWER TRAIN
TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP 5 TIMES AND I'M TOLD IT'S HOW I'M DRIVING THE VEHICLE, NOTHING IS WRONG. AFTER 5 VISITS, FORD DEALERSHIPS WILL NOT SEE THE VEHICLE. SIMPLY TELLING ME "IF I DON'T LIKE IT, TRADE IT IN". THE CAR IS WORTHLESS, AND THEREFORE "TRADING IT IN" WOULD BE THROWING MORE MONEY AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747130August 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED. THE DIAGNOSES WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747139August 7, 2015
POWER TRAIN
IN FEB. OF 2015 I RECEIVED A LETTER FROM FORD MOTOR CO. ABOUT THE TRANSMISSION CONTROL MODULE. THE "NOTICE" SAID MY CAR MAY EXPERIENCE INTERMITTENT SYMPTOMS OF LOSE OF POWER WHILE DRIVING,NO-START,OR A LACK OF POWER, AMONG A FEW OTHER THINGS. WHEN I CALLED A FORD DEALER...I WAS BASICALLY TREATED LIKE A STUPID OLD WOMAN AND WHEN I ASK WHAT I SHOULD DO, I WAS TOLD DRIVE IT UNTIL IT HAPPENS!. WELL, IT HAPPENED! 5 MONTHS LATER MY CAR STALLED, THE MOTOR KEPT RUNNING, THE CAR JUST WOULD NOT GO, I WAS LUCKY I HAD TIME TO GET TO THE SIDE OF THE ROAD BEFORE I WAS REAR-ENDED. FORD DID "FIX" MY CAR. TODAY, 3 MONTHS LATER, MY CAR STALLED ON A VERY BUSY HIGH, 18 WHEELER RIGHT BEHIND ME AND ONCE AGAIN I WAS ABLE TO QUICKLY TURN INTO A PARKING LOT. NOW THEY HAVE MY CAR AND IT WILL TAKE 3 MONTHS, THAT'S RIGHT 3 MONTHS TO "FIX" IT! I'M VERY HAPPY TO BE ALIVE TO REPORT THIS. I'M VERY HAPPY I GET TO SEE MY FAMILY AGAIN. THANKS FORD FOR ALMOST TAKING MY LIFE TWICE!!!! WHY IS THIS NOT A RECALL!!!!!!! LET'S NOT FORGET ABOUT THE PEOPLE I COULD'VE DIED WITH TODAY. I'M SO MAD. HOW CAN FORD GET AWAY WITH THIS. WHO WILL DIE TODAY, TONIGHT OR TOMORROW BECAUSE OF THIS? BETTER PRAY IT'S NOT YOUR FAMILY MEMBER OR MINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746318August 5, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY, MY PASSENGER DOOR SUDDENLY SWUNG WIDE OPENED. I HAD TO PULL OVER AND THEN HOLD THE DOOR ALL THE WAY TO DEALERSHIP. THE DEALER SAID THEY WILL FIX THE PASSENGER DOOR ONLY SINCE THEY WERE NOT ALLOWED TO FIX THE REST OF THE DOORS EVEN THOUGH ALL 4 DOORS ARE IN RECALL. MY CAR HAVE BEEN WITH THE DEALER FOR THE PAST TWO WEEKS SINCE THERE IS NO PART TO FIX MY DOOR LATCH. ITS VERY UNSAFE TO DRIVE THIS CAR AND FORD DO NOT CARE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746513August 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746247August 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745904August 3, 2015
STRUCTURE:BODY
REAR PASSENGER DOOR FLUNG OPEN WHILE DRIVING. HAD TO HOLD CLOSED WITH ONE HAND WHILE DRIVING IN DOWNTOWN TRAFFIC. NOT A PLEASANT EXPERIENCE. EVEN THOUGH THERE'S A RECALL ON ALL THE DOOR LATCHES, DUE TO A SHORTAGE OF PARTS FORD ONLY HAS TO REPLACE THE ONE THAT IS BROKEN, AND WILL SCHEDULE THE REST OF THE RECALL AS THE PARTS BECOME AVAILABLE IN THE 3RD QUARTER. WE'RE IN THE 3RD QUARTER, SHOULDN'T THEIR BE ENOUGH PARTS AVAILABLE TO FIX THE OTHER THREE DOORS? 3RD QUARTER ENDS SEPTEMBER 1ST. REALLY, I HAVE TO WAIT WEEKS FOR THE OTHER LATCHES? THEY CAN'T EFFICIENTLY BE REPLACED ALL AT ONCE? WHO ASSUMES THE LIABILITY FOR THE OTHER THREE DOORS WHILE I WAIT TO BE SCHEDULED? HOW AM I SUPPOSED TO FEEL COMFORTABLE HAVING PASSENGERS IN MY VEHICLE OR DRIVING MYSELF? DOORS OPENING WHILE DRIVING IS A MAJOR SAFETY ISSUE, THIS SHOULD BE TREATED WITH GREATER PRIORITY FOR CUSTOMERS THAT HAVE EXPERIENCED THE PROBLEM. EL PASO, TEXAS IS SUPPOSED TO EXPERIENCE TRIPLE-DIGIT HEAT FOR THE NEXT WEEK. IF HEAT IS WHAT MADE THE SPRING FAIL IN THE LATCH, I FEEL LIKE A SITTING DUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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