Ford Fiesta Complaints

3,175 consumer complaints on file.

#10790060November 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE WRENCH ICON WARNING LIGHTS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE, CAUSING A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN ABOVE 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY OR THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790071November 12, 2015
POWER TRAIN
CAR LUNGES FORWARD WHILE STOPPED AT INTERSECTIONS. WHILE ON A HIGHWAY IN TRAFFIC RPMS REMAINED HIGH AFTER THE TRANSMISSION FAILED TO DOWNSHIFT FOR APPROXIMATELY A MILE. WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION DOESN'T SHIFT UP AND JUST DOESN'T GO. ROLLS BACKWARDS DOWN HILLS WHILE TRYING TO GO FORWARD AND MAKES A CLICKING SOUND. CAR HAS A REALLY BAD SHUTTER WHEN ROUNDING CURVES AND TURNING CORNERS AND OCCASIONALLY FOLLOWS WITH THE CAR NOT ACCELERATING. HAS BEEN TO FORD TO BE CHECKED ONCE ALREADY AND WAS TOLD IT HAD NOTHING WRONG WITH IT AND HAS A SECOND APPOINTMENT NEXT WEEK. I'VE ONLY OWNED THE CAR FOR 9 MONTHS AND HAVE PUT LESS THAN 10,000 MILES ON IT. SOMETIMES THE CAR FEELS LIKE IT WILL STALL OUT WHILE TRYING TO SHIFT UP. WHEN THE CAR IS PARKED CAN HEAR CLICKING IN TRANSMISSION AS IT ROCKS EXCESSIVELY ON LEVEL GROUND. CAR ALSO APPEARS TO HAVE NO POWER WHEN PULLING INTO TRAFFIC FROM A STOP AND HAS ALMOST BEEN INVOLVED IN SEVERAL ACCIDENTS BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789984November 12, 2015
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 75 MPH, THE REAR PASSENGER DOOR FLEW OPEN WITHOUT WARNING. THE DEALER DIAGNOSED THAT ALL DOOR LATCHES NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL FOR THE TRANSMISSION, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED A TOTAL OF FOUR TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789799November 11, 2015
POWER TRAIN
YES TRANSMISSION SKIPPING ON TAKE OFF HAS UNDER 100000MILE HAD A 2011 DID SAME THING BUT THAT LOCK UP SO DEALER LET ME TRADE IT IN I DON'T WANT SAME THING TO HAPPEN SOMETHING HAS TO BE DONE FORD NEED TO FIX. IDON'T SEE WHY ITS IS NOT A RECALL I HEAR SAME THING FROM PEOPLE WHO OWN OTHER FORD LIKE MY .I DEALER THEY SAID NOTHING CAN BE DONE I SAY [XXX]! SO PLEASE HELP!!!!!!!!!!!!. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789842November 11, 2015
POWER TRAIN
YES DID A LETTER EARLY TO DAY NUMBER 10789799 SO WHAT HAPPEN NEXT GO GET IN CAR TO GO TO MY OTHER FULL TIME JOB CAR COME OUT PARK TRANSMISSION NOT WORKING 2 FIESTA IN LESS THAN A YEAR WITH SAME THING COME ON NOW REALLY. SO I GO TO DEALER OF COURSE OUT WARRANTY BY 15000 THOUSAND MILE REALLY NOTHING CAN BY ABOUT THIS SERVICE DEPT. LOOK AT IN WEEK OR LONGER THAN IF IS TRANSMISSION PARTS ON BACK ORDER REALLY SO I'M LEFT OUT IN THE COLD THIS IS NOT RIGHT YOU THINK I"M MAD YOU [XXX] RIGHT. AGAIN PLEASE HELP MAKE THIS RIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789610November 10, 2015
POWER TRAIN
THE CAR ALMOST STOPPED IN THE MIDDLE OF THE ROAD WHEN WE TRIED TO CROSS THE ROAD FROM A STOP SIGN. IT FELT LIKE IT HAD NO POWER TO MOVE. WE FINALLY WERE ABLE TO COMPLETE THE MANEUVER BUT THE RISK OF AN ACCIDENT WAS PRETTY HIGH AS THE OTHER CARS WERE APPROACHING THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789248November 9, 2015
UNKNOWN OR OTHER
DOOR HANDLE CAME OFF DRIVER SIDE DOOR WHEN TRYING TO OPEN DOOR. CAR WAS PARKED IN A RESTAURANT PARKING LOT. APPEARS TO BE A PROBLEM WITH ATTACHMENT TO THE INSIDE OF THE DOOR. CALLING DEALERSHIP TO HAVE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789244November 9, 2015
POWER TRAIN
TRANSMISSION HESITATES AND SHUDDERS WHEN ACCELERATING FROM STOP OR AT LOW SPEEDS. HAS DONE THIS ON THE STREET WHEN LEAVING A STOP SIGN, WHEN ACCELERATING/TURNING INTO A BUSY STREET FROM A PARKING LOT, AND ALSO WHILE GOING ABOUT 15MPH (SLOWED DOWN FOR CAR AHEAD OF ME TO TURN, THEN AS I ACCELERATED I GOT THE SHUDDERING FEELING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789346November 9, 2015
POWER TRAIN
EVERY TIME I TRY TO GIVE MY CAR GAS, IT DOESN;'T MOVE RIGHT AWAY AND STARTS TO SPUTTER BEFORE IT WILL GO ANYWHERE. SAME GOES FOR SLOWING DOWN AND PRESSING THE GAS AGAIN. IVE GOTTEN THIS "FIXED" THREE TIMES AND IT IS NOT SAFE ESPEICALLY WITH A SEVEN MONTH RIDING ALONG WITH ME. IT HAPPENS ANYWHERE, PULLING OUT AFTER PARKING, AT A STOP LIGHT, AND A STOP SIGN, ANYWHERE. I'M NOT SURE WHAT STARTED IT, IT STARTED TO HAPPEN A FEW MONTHS AFTER PURCHASING IT BRAND NEW. ITS TECHNICALLY NOT RECALLED YET BUT THIS IS A PROBLEM IN MOST FIESTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789350November 9, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DOOR LATCH WAS REPLACED; HOWEVER, THE DEALER STATED THAT THE REMAINING LATCHES WOULD NOT BE REPLACED. THE MANUFACTURER ADVISED THAT ALL LATCHES WOULD NOT BE REPLACED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE ADDITIONAL LATCHES WOULD BE REPLACED IF THEY FAILED. THE PART WAS AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789105November 8, 2015
UNKNOWN OR OTHER
THE REAR DOOR LACTHES OF MY CAR HAVE FAILED, REAR PASS. ABOUT A YEAR AGO AND REAR DRIVER TODAY, 11/8/2015. AFTER OPENING THE DOOR, THE LATCH FAILS TO ENGAGE AND HOLD ON TO THE LITTLE METAL BAR MOUNTED ON THE BODY WHEN CLOSING. TO KEEP THE DOOR SHUT I HAVE TO TAPE IT UNTIL I CAN GET THE LATCH REPLACED. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788990November 7, 2015
STRUCTURE:BODY, POWER TRAIN
BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING - ROLLS BACKWARDS ON HILLS - TRANSMISSION REBUILD TWO TIMES AND REPLACED IN 24000 MILES, THESE CARS A SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. FORD WILL NOT DISCUSS AND JUST KEEPS DENY. THEY WILL NOT RETURN OUR CALLS - PLEASE HELP ALSO, ALL DOOR PAWL SPRING TAB LATCHES HAVE FAILED MORE THEN ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789016November 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN
GOT MY CAR NEW 2012 IT IS A 2011 HAD SERVICE WORK MOSTLY OIL CHANGE TIRE ROTATION ECT IN 12-31-14 HAD TO TAKE IT IN SOUNDED LIKE IT WAS FLYING APART WHEN YOU DRIVE JERKED WHEN YOU TRIED TO TAKE OFF FELT LIKE YOU WERE DRIVING ON ROCKY ROAD SPEED BUMPS THEY INSTALLED SEALS FOR LEAK CLEAN CLUTCH AND PERF TEST DRIVE UPLOAD SHUDDER TO HOTLINE FOR CLUTCH APPV INSTALLED NEW CLUTCH AND SEALS/REPRO PCM/TCM AND PERF TRANS ADAPTIVE RELEARN PERF TEST DRIVE VEC HOTLINE APPV PAAXR THIS DONE OK FOR A BIT TOOK BACK IN OCT 2015 SAME PROBLEM JERKING AND SOUNDS LIKE IT FALLING APART ALSO HAD RECALL ON DOOR LOCK WENT BACK TO GET IT I AM VERY UNHAPPY WITH CAR STILL HAVE THE PROBLEM THEY HAVE TO ORDER PARTS AS OF TODAY NOV 6 2015 HAD TO BE TOWED WONT EVEN CRANK AND WONT COME OUT OF GEAR DONT BUY ONE NOT SURE WHAT CAN BE DONE BUT I FEEL LIKE THEY SHOULD HAVE TO BUY CAR BACK THATS A LOT OF MONEY AND ITS HARDLEY OVER THE 36 000 MILES. NOT A HAPPY BUYER THE DEALERSHIP HAS BEEN VERY NICE BUT SAYS THAT THEY DONT KNOW HOW TO FIX THE PROBLEM BUT THE MAKERS WONT TELL YOU THAT SO SORRY CAR FORD BUY THEM BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789033November 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
2012 FORD FIESTA FAILS TO TURN ON AT RANDOM TIMES. LIGHTS FROM THE CONTROL PANEL TO THE HEADLIGHTS CONTINUALLY BLINK AND TURN OFF WHILE DRIVING. THIS EVENING WHILE DRIVING DOWN A BUSY HIGHWAY, I MADE A RIGHT TURN AND THE TRANSMISSION LOCKED UP AND I COULD NOT ACCELERATE OR MOVE THE CAR TO SAFETY UNTIL TURNING THE CAR ON AND OFF AGAIN. ALSO, A FEW DAYS AFTER I BOUGHT THE CAR, THE BACK RIGHT DOOR OPENED WHILE I WAS DRIVING WITH MY 10 YR OLD SON IN THE BACKSEAT. FORD DEALERSHIP FIXED THE DOOR ISSUE BUT THE POWER AND TRANSMISSION ISSUES ARE STILL GOING ON AFTER FORD CHECKED THE CAR AND STATED IT WAS FINE IN MY SERVICE PAPERWORK. THE CAR IS CLEARLY NOT FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789034November 7, 2015
POWER TRAIN
WHEN ACCELERATING, THE CAR WILL SHAKE AS IT GOES INTO FIRST GEAR. AS THE CAR CONTINUES TO ACCELERATE THE CAR WILL SHAKE FOR ABOUT 5 SECONDS AND THEN LAUNCH FORWARD IT IS ONLY A MATTER OF TIME BEFORE THE DELAY CAUSES ME TO GET HIT, OR THE LAUNCHING FORWARD CAUSES ME TO HIT SOMEONE ELSE. THIS IS A CONTINUOUS ISSUE THAT STARTED HAPPENING IN MY CAR ABOUT 1 YEAR AFTER PURCHASE, AND HAS GOTTEN CONTINUOUSLY WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788795November 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE VEHICLE WAS REPAIRED UNDER AN EXTENDED MANUFACTURER'S WARRANTY WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED AND THE CLUTCH WAS REPLACED. WHEN THE VEHICLE WAS STARTED AND ATTEMPTED TO ACCELERATE, IT WOULD NOT ACCELERATE PAST 10 MPH AFTER THE ENGINE MANAGEMENT SERVICE NOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788947November 6, 2015
POWER TRAIN
SHUDDERING, JERKING, NOT ACCELERATING - WILL HAPPEN DURING TAKE OFF AND WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788703November 5, 2015
POWER TRAIN
AFTER PURCHASING THIS VEHICLE IN 2012, I EXPERIENCED SHAKING WHILE SHIFTING, SHUTTERING NOISES AND IDLING IN LOW GEARS. SEVERAL MONTHS AFTER PURCHASE, I CONTACTED THE DEALERSHIP AND I WAS TOLD THAT OIL WAS LEAKING ONTO MY CLUTCH. COVERED UNDER WARRANTY, THEY REPLACED THE FLEXPLATE AND SEALS AND REINSTALLED THE TRANSMISSION. I CONTINUED TO EXPERIENCE SHUTTERING, SHAKING AND TROUBLESOME SHIFTING BUT WAS REASSURED BY THE DEALERSHIP THAT THIS EXPERIENCE WAS NORMAL FOR THIS VEHICLE AND ITS TRANSMISSION AND I NEED NOT BE CONCERNED. THIS WEEK, WHILE USING CRUISE CONTROL AT ABOUT 60 MPH ON A BUSY HIGHWAY DURING RUSH HOUR, I HEARD WHAT SOUNDED LIKE METAL PARTS BREAKING UNDER MY LEFT FOOT FOLLOWING BY GRINDING NOISES. I PULLED THE CAR TO THE SIDE OF THE HIGHWAY SAFELY BUT HAD TO APPLY THE E-BRAKE BECAUSE THE CAR ROLLED FORWARD IN PARK AND REFUSED TO ACCELERATE IN DRIVE. I ALSO SAW MESSAGES ON THE COMPUTER MONITOR THAT READ "HILLSIDE START ASSIST" AND "TRANSMISSION OK." I CALLED ROADSIDE ASSISTANCE AND AFTER LEAKING WHAT APPEARED TO BE OIL ALL OVER THE BED OF THE TOW TRUCK, THE CAR HAS BEEN TAKEN TO A FORD DEALERSHIP. I HAVE NOT YET RECEIVED A DIAGNOSIS FOR THE PROBLEM. THE SERVICE ADVISER TOLD ME THAT HE BELIEVES THE ISSUE IS THE TRACTION CONTROL MODULE. IT SHOULD ALSO BE NOTED THAT TWO MONTHS AGO, THIS SAME SERVICE ADVISER COMPLETED A TCM UPDATE FOLLOWING A LETTER I RECEIVED FROM FORD THIS YEAR TO HAVE THIS UPDATE APPLIED. FORD MOTOR COMPANY AND ALL OF THEIR AFFILIATED DEALERSHIPS HAVE ENDANGERED THE LIVES AND WELL-BEING OF THEIR CUSTOMERS AND ARE PROVIDING MISLEADING INFORMATION ABOUT THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788240November 4, 2015
ENGINE, POWER TRAIN
IN NOVEMBER OF 2014 I RECEIVED MY RECALL NOTICE ON MY 2011 FORD FIESTA ABOUT A 'SHUTTERING' ISSUE WITHIN THE MOTOR/TRANSMISSION. SINCE THIS TIME, MY CAR HAS GONE BACK EVERY 3 MONTHS TO HAVE THE SAME ISSUE REPAIRED. THIS WILL BE TRANSMISSION NUMBER 4 WITHIN 1 YEAR. I WAS ALREADY TOLD BY THE DEALERSHIP THAT MY CAR CANNOT BE REPAIRED. FORD CANNOT FIX THE ISSUE. THE DEALERSHIP HAS BEEN GREAT, THEY HAVE BEEN HONEST WITH ME FROM THE START. THEY HAVE ADVISED THAT THEY WILL CONTINUE TO TRY AND FIX THE CAR UNDER WARRANTY UNTIL IT RUNS OUT. THE 2012 FIESTAS DO NOT HAVE THE SAME MOTOR OR TRANSMISSION THUS, THE ISSUE IS FIXED. I CALLED MY FINANCE COMPANY AND ASKED THEM IF I CAN RETURN THE CAR SINCE THE CAR CANNOT BE REPAIRED. I WAS ADVISED I HAD TO GO THROUGH FORD AND HAVE THEM START THE PAPERWORK. I WAS FURTHER ADVISED THAT THE PAPERWORK HAS TO BE CODED TO REFLEX THE CAR CANNOT BE REPAIRED, THEREFORE IT IS CODED DIFFERENTLY TO REFLECT ON MY CREDIT REPORT AS A VOLUNTARY REPOSSESSION DUE TO UNREPAIRABLE VS JUST NON-PAY. I CALLED FORDS CUSTOMER RELATION TEAM 1-800-392-3673 OPTIONS 1,4 &5. I SPOKE WITH RENEE WHO ADVISED I HAD TO GO TO FORD CREDIT TO GET THE PAPERWORK. RENEE ADVISED ME MY CAR IS TOO OLD FOR THEM TO BUY BACK (MY CAR IS 4 YEARS OLD). SHE FURTHER ADVISED THE NUMBER AS 800-727-7000. SHE ADVISED THEY WOULD BE ABLE TO HELP ME. I CALLED FORD CREDIT AND SPOKE WITH CHAD WHO ADVISED ME HE COULD NOT HELP ME SINCE ALL I WANT TO DO IS RETURN MY CAR AND HAVE THE PAPERWORK CODED THAT IT IS BEING RETURNED BECAUSE THE CAR CANNOT BE REPAIRED. I DID NOT DO ANYTHING WRONG, I PAY FOR MY CAR EACH MONTH AND EVEN FOR THE MONTHS WHEN MY CAR IS AT THE GARAGE. I WANT TO RETURN THE CAR AND HAVE MY CREDIT SCORE NOT AFFECTED BY THE RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787925November 3, 2015
POWER TRAIN
THIS VEHICLE HAS HAD MULTIPLE TRANSMISSION PROBLEMS SINCE I FIRST PURCHASED IT. IT NOW HAS 42,000 MILES ON IT. AFTER RECALL #15B22 SERVICE WAS PERFORMED ON 9/4/15 THE PROBLEM HAS GOTTEN MUCH WORSE. WHEN YOU ARE AT A STOP AND THEN START TO PULL OUT INTO AN INTERSECTION THE CAR HESITATES TO THE POINT OF ALMOST STOPPING THEN IT LURCHES FORWARD FOLLOWED BY SEVERE SHUTTERING. IT SEEMS TO GET PROGRESSIVELY WORSE THE LONGER THE CAR IS DRIVEN AND GIVEN A CHANCE TO WARM UP. THERE ARE ALSO A WIDE RANGE OF MINOR SHIFTING PROBLEMS AT VARIOUS SPEEDS AND CONDITIONS WITH LOSS OF POWER DURING THOSE TIMES. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP BUT THEY TELL ME THAT IF THEY CANNOT GET THE CAR TO MAKE THE SAME PROBLEM THEY CANNOT FIX IT. AFTER LEAVING THE DEALERSHIP THE CAR STILL HAS THE SAME PROBLEM. I HAVE HAD PROBLEMS OFF AN ON AND HAVE WENT THROUGH SEVERAL FORD UPDATES AND FIXES FOR THIS, BUT NONE SEEM TO HELP. IT IS TO THE POINT NOW THAT I FEEL UNSAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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