Ford F-Super Duty Complaints

417 consumer complaints on file.

#10003126January 21, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
EXCESSIVE PLAY IN STEERING, LOSS OF CONTROL. THERE IS APPROX. TWO INCHES OF PLAY IN STEERING WHEEL AND I AM HAVING A DIFFICULT TIME KEEPING THE VEHICLE ON THE ROAD. I AM AFRAID TO DRIVE TH VEHICLE AND FORD SAYS THIS IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767515September 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VEHICLE SPEED CONTROL, POWER TRAIN:MANUAL TRANSMISSION
WHEN THE PICKUP IS PARKED ON A SLIGHT INCLINE IN FIRST,SECOND,THIRD GEAR, IF YOU DO NOT CRAM ON THE BRAKE AS HARD AS YOU CAN THE TRUCK WILL ROLL BACKWARDS! IF YOU DON'T HAVE BRAKE YOU WATCH TRUCK ROLL BACKWARDS. THE FORD HOTLINE SAID THIS NORMAL. I HAVE DROVE MANUEL TRANSMISSIONS ALL MY LIFE,THIS IS NOT NORMAL! MY TRUCK HAS ROLLED OVER 20 FEET OUT INTO THE STREET.I AM CONCERNED THAT IT COULD POP OUT OF GEAR AND CAUSE A ACCIDENT OR RUN OVER SOMEONE! THE BRAKE SYSTEM IS NOT GOOD ENOUGH AND THE TRANSMISSION OR REAREND HAS A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767391September 19, 2002
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE DEALERSHIP CLAIMS THAT FORD HAS BEEN EXPERIENCING PROBLEMS WITH SPARK PLUGS JUST "BLOWING OUT" OF THE HEADS IN NEWER FORD VEHICLES. THIS CAUSES THE COIL ON TOP OF THE SPARK TO SHATTER AGAINST THE HOOD OF THE VEHICLE AND THE INJECTORS CONTINUE TO PUMP FUEL INTO THE CYLINDER. THE COIL IS PRODUCING RANDOM SPARKING TO ANY GROUND IT CAN FIND. IF A PERSON DIDN'T STOP IMMEDIATELY, THIS CONDITION MIGHT LIKELY CAUSE AN ENGINE FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767223September 16, 2002
TIRES:TREAD/BELT
BOTH TIMES IT WAS A TREAD SEPARATION. ONE COMPLETELY BLEW, THE OTHER JUST LOST THE TREAD. WE WERE TRAVELING, AND CHECKED WITH THE DEALER THERE FOR ANY RECALLS, WHICH THERE WERE NONE. WE DID NOT BRING THE 2 TIRES HOME WITH US, BUT LEFT THEM AT THE DEALER. WE HAVE RECEIPTS FOR THESE TWO REPLACEMENT TIRES. THIS WILL SHOW THE ACTUAL DATES OF INCIDENT. WE ALSO HAVE A PICTURE OF THE TIRE AND DAMAGE DONE FROM THE LAST ONE. THE EMERGENCY REPAIR SERVICE WHO REPLACED OUR TIRE WILL REMEMBER THE INCIDENT. IF NEEDED, I CAN CONTACT THEM FOR VERIFICATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766352August 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
IN BOTH CASES THE MOTORHOME LOST ITS ABILITY TO STOP THIS MOTORHOME. I WAS ABLE TO SLOW DOWN AND AVOID SERIOUS PROBLEMS. AFTER THE COMPONENTS COOLED DOWN THE SYSTEM WENT BACK TO WORKING. I HAVE HAD THE BRAKES CHECKED AND NO PROBLEMS WERE DISCOVERED. I HAVE TALKED TO FORD AND HAVE NOT GOTTEN ANY HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766045August 22, 2002
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION IS DIFFICULT TO GET INTO LOW GEARS AND GRINDS GOING INTO HIGH GEARS DUE TO THE ORIGINAL CLUTCH ASSEMBLY DEFECT. UNDER NORMAL AND ABOVE OPERATING TEMPS, WHEN CLUTCH IS PUSHED IN, THE HYDRAULIC LINE IN THE CLUTCH ASSEMBLY EXPANDS USING MORE HYDRAULIC OIL THAN THE SYSTEM CAN HOLD. THIS CAUSES THE CLUTCH DISCS TO NOT GET PROPEER SEPERATION DISENGAGING POWER TO THE TRANSMISSION CAUSING DIFFICULTY IN SHIFTING. FORD TOLD ME I NEEDED AN UPDATED CLUTCH ASSEMBLY AT MY COST OF $465.00 PLUS TAX. FORD MUST HAVE KNOWN OF THIS PROBLEM OR WHY WOULD THEY ALREADY HAVE AN UPDATED CLUTCH ASSEMBLY TO OFFER? BY NOT BEING ABLE TO SHIFT PROPERLY, IT IS EXTREMELY UNSAFE AND IS CAUSING TRANSMISSION DAMAGE. I FEEL THAT THIS IS A FACTORY DEFECT AND IT SHOULD BE RECALLED IMMEDIATELY AND ANYONE HAVING TO PAY SHOULD BE REFUNDED. I WORK WITH A MAN WHO HAS AN F350 WHO HAS TO SHUT HIS ENGINE OFF IN ORDER TO GET IT INTO 1ST GEAR. I FAILED TO LIST THAT THIS TRUCK DOES HAVE FUEL INJECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765643August 14, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TRANSAXLE BEARING FAILED LEFT SIDE, CAUSING VEHICLE TO LOSE CONTROL BOTH FRONT ROTORS WERE WARPED, AND HAD TO BE TURNED AT 30000. HAD TO BE TURNED AGAIN AT 35000, AND HAD TO BE REPLACED AT49000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765645August 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
30000 BOTH FRONT ROTORS WERE WARPED, AND BOTH FRONT BEARING SEALS WERE LEAKING. ROTORS WERE TURNED AND DISCS WERE REPLACED AT 43000, ROTORS WERE WARPED AGAIN AND HAD TO BE TURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765665August 14, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
MY NAME IS [XXX] AND MY WIFE AND I WERE INJURED IN A ROLLOVER ACCIDENT IN MY 1999 FORD F-350 SUPER DUTY POWERSTROKE. THE ACCIDENT OCCURRED APRIL 20TH,ON MY DRIVEWAY DUE TO A FAILURE WITH THE POWER STEERING / BRAKE ASSIST PUMP. THE TRUCK WAS TOTALED AND MY WIFE SUSTAINED A SEVERE NECK STRAIN AND MISSED FIVE WEEKS OF WORK. WE REPORTED THE ACCIDENT TO FORD THE WEEK OF APRIL 22. OUR INSURANCE COMPANY HAS RETAINED THE SERVICES OF A TRAFFIC ACCIDENT ENGINEER, AND WE ARE WORKING TO NEGOTIATE A SETTLEMENT WITH FORD.SINCE I HAVE BEGUN TO RESEARCH THE PROBLEM WITH THE POWER ASSIST, I HAVE LEARNED OF ANOTHER ACCIDENT CAUSED BY THE SAME DESIGN FLAWS IN THE PS/PB PUMP. IN MY CASE THE PUMP FAILED COMPLETELY LEAVING ME WITHOUT ANY ASSIST IN BRAKES OR STEERING, AND DUE TO THE FACT THAT I WAS APPROACHING A SWITCHBACK THAT DROPS AT AN 18% GRADE I SELECTED AN EMBANKMENT TO STOP THE VEHICLE, CAUSING THE ROLLOVER. I CALLED THE NHTSA TODAY, 8/17, AFTER FINDING OUT ABOUT YOUR WEBSITE. I READ THE COMMENTS FROM NHTSA ACTION #EA00017 THAT SHOWED THE INVESTIGATION CLOSED 7/29 (TWO WEEKS AGO) WITH NO RECALL # IT SEEMS THERE IS NO MORE INFORMATION READILY FORTHCOMING FROM THE NHTSA. I WOULD LIKE TO FIND OUT ABOUT YOUR FINDINGS AND GIVE YOU MORE INFORMATION AS WELL. PLEASE CONTACT ME @ [XXX] OR VIA EMAIL @ [XXX] Y MAILING ADDRESS IS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#765309August 7, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THE RIGHT REAR AXLE SEAL FAILED UNDER WARRANTY AT 34427 MILES AND WAS REPLACED BY PARK FORD. THE RIGHT REAR AXLE SEAL FAILED AGAIN AT 70400 MILES. THE FAILURE CAUSES AXLE OIL TO LEAK OUT ONTO THE BRAKE PADS. THE TRUCK IS DIFFICULT TO CONTROL DURING HARD BRAKING. I CALLED FORD CUSTOMER SERVICE AND TALKED TO PARK FORD MULTIPLE TIMES REQUESTING THEM TO FIX THE PROBLEM. THEY SAID THE TRUCK WAS OUT OF WARRANTY AND THEY WOULD NOT HELP. I TOOK THE TRUCK TO ANOTHER MECHANIC WHO FOUND THAT THE PLASTIC FITTING (BREATHER ELEMENT) AT THE TOP OF THE REAR AXLE VENT LINE WAS PLUGGED. IT WAS MOLDED SHUT FROM THE FACTORY. THIS CAUSED THE AXLE SEAL TO FAIL TWICE AND CAUSES A SAFETY PROBLEM WHEN OIL LEAKS ONTO THE BRAKE PADS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566992July 30, 2002
TIRES
OHIO POLICE REPORT. MOTORHOME WAS PULLING A HALFTON PICKUP WHEN THE RIGHT REAR TIRE BLEW OUT (TIRE INFORMATION UNKNOWN) AND CAUGHT ON FIRE BURNING THE RIGHT SIDE OF THE MOTORHOME CAUSING DAMAGE THROUGHOUT MOTORHOME INTERIOR. FIRE DEPARTMENT RESPONDED TO THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764689July 24, 2002
POWER TRAIN:CLUTCH ASSEMBLY
MANUAL TRANSMISSION IS DIFFICULT TO GET INTO LOW GEARS AND GRINDS GOING INTO HIGH GEARS DUE TO THE ORIGINAL CLUTCH ASSEMBLY DEFECT. UNDER NORMAL AND ABOVE OPERATING TEMPS, WHEN CLUTCH IS PUSHED IN, THE HYDRAULIC LINE IN THE CLUTCH ASSEMBLY EXPANDS USING MORE HYDRAULIC OIL THAN THE SYSTEM CAN HOLD. THIS CAUSES THE CLUTCH DISCS TO NOT GET PROPER SEPERATION DISENGAGING POWER TO THE TRANSMISSION CAUSING DIFFICULTY IN SHIFTING. FORD TOLD ME I NEEDED AN UPDATED CLUTCH ASSEMBLY AT MY COST OF $465.00 PLUS TAX. FORD MUST HAVE KNOWN OF THIS PROBLEM OR WHY WOULD THEY ALREADY HAVE AN UPDATED CLUTCH ASSEMBLY TO OFFER? BY NOT BEING ABLE TO SHIFT PROPERLY, IT IS EXTREMELY UNSAFE AND IS CAUSING TRANSMISSION DAMAGE. I FEEL THAT THIS IS A FACTORY DEFECT AND IT SHOULD BE RECALLED IMMEDIATELY AND ANYONE HAVING TO PAY SHOULD BE REFUNDED. I WORK WITH A MAN WHO HAS AN F350 WHO HAS TO SHUT HIS ENGINE OFF IN ORDER TO GET IT INTO 1ST GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764359July 17, 2002
TIRES:TREAD/BELT
HAD TREAD SEPARATION OCCUR AT 60 MPH ON RIGHT REAR INBOARD DULEY. AIR TEMPERATURE WAS 90 F.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764245July 15, 2002
TIRES:SIDEWALL
SIDEWALL FAILER FOUND BY EAST COUNTY ALLINGMENT, SANTEE, CA. THEY HAVE FOUND MANY PROBLEMS WITH THIS MODEL TIRE. ON SEARCHING FOR A REPLACEMENT TIRE TWO DEALERS WOULD NOT RECOMEND THIS TIRE AND ONE, SOUTHERN TIRE, RAMONA CA. , HAD A NEW ONE BLOW UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763580June 27, 2002
TIRES:SIDEWALL
TRAVELLING WITH EMPTY PICKUP TRUCK BED AND 1 ADULT AND 3 CHILDREN PASSENGERS. 50 MILES FROM LAKE CHARLES, LA. AFTER DRIVING FOR 9 HOURS, THE RIGHT REAR FIRESTONE STEELTEX 16 INCH TIRE HAD A CATASTROPHIC SIDEWALL FAILURE. THE SIDEWALL SEPARATED ENTIRELY FROM THE OUTSIDE OF THE TIRE. I HAVE PHOTOS AND HAVE THE ORIGINAL TIRE AND SIDEWALL. I REPLACED ALL THE FIRESTONE TIRES WITH MICHELINS. SOMEONE NEEDS TO GET FIRESTONE TO LOOK INTO THIS. THE TIRE WAS MADE IN CANADA AND THE FOLLOWING NUMBERS ARE ON THE SIDEWALL IN VARIOUS LOCATIONS: 30362 EX BM14480-3 BM14973 AND BM15211 ON THE TIRE BEAD. THEY ARE E RATED TUBELESS RADIAL ORIGINAL EQUIPMENT TIRES ON MY FORD SUPERDUTY. FEEL FREE TO CONTACT ME FOR PHOTOS OR TO SEE THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012392June 21, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE FOOT IS ON THE BRAKES STEERING WHEEL WILL NOT TURN. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763006June 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RIGHT REAR CALIPERS CAUSED EXCESSIVE WEAR ON INSIDE OF ROTOR AND WORE DOWN TO CALIPER PISTONS, IN THE FIRST INCIDENT. TWO SUBSEQUENT OCCURRENCES, THE CALIPER REBUILD KITS HAVE LEAKED. THE FORD DEALER SAYS CALIPERS HAVE TO BE TOTALLY REPLACED. IN DISCUSSIONS W/ PARTS HOUSES, IT WAS DETERMINED THAT A LOT OF THESE SAME REPAIR ITEMS ARE BEING REQUIRED. IT WOULD APPEAR THAT IF SUCH LARGE QUANTITIES OF THESE ITEMS ARE BEING SOLD, A "FAULTY" DESIGN EXISTS WITH THE BRAKING SYSTEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010855May 31, 2002
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ALL OF TRUCK LIGHTS GO OUT AND WIRES GET VERY HOT. WAS TOLD BY A CERTIFIED FORD MECHANIC THAT PROBLEM WAS WIRES THAT WERE TOO SMALL FOR THAT TYPE OF TRUCK. CONSUMER WAS AFRAID THAT TRUCK WILL CATCH A FIRE IF THIS CONTINUED TO HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762485May 30, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE FOUND ON NUMEROUS OCCASIONS THAT IF YOU HIT YOUR BRAKES TO AVOID SOMETHING AT SPEEDS UNDER 40 MPH YOU CANNOT STEER AT THE SAME TIME! YESTERDAY I ALMOST RAN OVER A SEA WALL INTO THE OCEAN WHEN I WAS BRAKING IN A 45 DEGREE CORNER AND TRIED TO STEER AROUND IT. THIS HAS HAPPENED OTHER TIME WHILE TRYING TO AVOID OTHER AUTOS, ANIMALS ECT. BUT NEVER THIS BAD. I HAVE SINCE DRIVEN 2 OTHER TRUCKS OF THE SAME BODY STYLE IN OUR CAMPGROUND AND THEY EXIBIT THE SAME PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762278May 25, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, TIRES:TREAD/BELT
COMPLETE TREAD SEPARATION OF THE LEFT FRONT TIRE, CAUSING TOTAL STEERING LOSS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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