Ford F-450 Service Bulletins (2023)

287 manufacturer communications on file.

• March 24, 2023•Document ID: 10233903

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51507

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature is not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233903-0001.pdf↗
• March 24, 2023•Document ID: 10233900

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51506

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an erroneous warning exclamation indicator on the center display screen when exiting camera view (overhead view of the vehicle icon). This issue will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233900-0001.pdf↗
• March 24, 2023•Document ID: 10233898

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51505

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233898-0001.pdf↗
• March 24, 2023•Document ID: 10233897

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51504

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit a concern where SYNC does not recognize when a mobile phone is connected. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233897-0001.pdf↗
• March 24, 2023•Document ID: 10233894

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51503

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit music not playing and/or Apple CarPlay/Android Auto not detected through the USB port. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233894-0001.pdf↗
• March 24, 2023•Document ID: 10233893

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SSM 51502

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with navigation may exhibit an intermittent audible chime while driving with active trailer profile. This may be due to the trailer navigation informing the driver of forthcoming bridges. Visual indicators appear on the map when center display screen is on the navigation domain. No visual indicators appear while other screens are active. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Continue to monitor OASIS.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233893-0001.pdf↗
• March 24, 2023•Document ID: 10233890

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51501

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request. The customer should get the activation request in the following ignition cycle. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233890-0001.pdf↗
• March 24, 2023•Document ID: 10233887

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51499

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit Waze app freezing events on the center display screen while the FM radio is playing. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disconnect the universal serial bus (USB) cable from the port and reconnect. It may be necessary to completely disconnect the phone from SYNC (or delete the phone entirely and reintroduce the phone to SYNC). Engineering is working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233887-0001.pdf↗
• March 24, 2023•Document ID: 10233884

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51498

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with Pro Power Onboard may exhibit a pop up message Pro Power Onboard Turned Off on the center display screen. This occurs when wattage thresholds are exceeded. The message can not be cleared using the close soft button (reset button works after load disconnected). This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233884-0001.pdf↗
• March 24, 2023•Document ID: 10233883

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 51497

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U3035 and/or U3036 in the powertrain control module (PCM) during a diagnostic self-test. These DTCS set when the PCM detects an authentication failure after key initialization (U3035) and/or while the PCM continues to monitor DTC (U3036) during the transition of the controller area network (CAN) bus entering sleep mode. U3035 and/or U3036 should be ignored if: no other DTCs are present in the PCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233883-0001.pdf↗
• March 24, 2023•Document ID: 10233881

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51496

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an intermittent audible pop and/or static noise heard through the speakers when the steering wheel controls are pressed. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233881-0001.pdf↗
• March 24, 2023•Document ID: 10233877

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51495

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy mode) when some third party apps are streamed through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233877-0001.pdf↗
• March 24, 2023•Document ID: 10233842

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  SSM 51492

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an increase in audio volume and/or distortion from the speakers when accessing languages through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233842-0001.pdf↗
• March 24, 2023•Document ID: 10233841

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 51491

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BG in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic Repair System (FDRS) diagnostic scan tool. Depending on how the vehicle is equipped, run the FCIM or HVAC  Reset the Outside Air Temperature Sensor Learned Values application. Clear DTCs and retest after performing the reset procedure.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233841-0001.pdf↗
• March 24, 2023•Document ID: 10233837

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51490

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may experience various display anomalies from the center display screen such as momentary center display screen color change, screen freeze while trying to connect a phone, overlapping soft buttons, text overlap, brightness bar not updating, and/or word repetition. These issues will typically recover after a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233837-0001.pdf↗
• March 24, 2023•Document ID: 10233836

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SSM 51489

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0415 in the all-wheel drive (AWD) module during a diagnostic self-test. This DTC sets when the AWD module does not detect a valid signal from the anti-lock brake (ABS) module through the controller area network (CAN) within a specified time frame. U0415 should be ignored if: no other DTCs are present in the ABS module or AWD module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233836-0001.pdf↗
• March 24, 2023•Document ID: 10233834

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 51488

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0100:87 in the telematics control unit (TCU) during a diagnostic self-test. This DTC sets when the TCU does not detect a valid signal from the powertrain control module (PCM) through the controller area network (CAN). U0100:87 should be ignored if: no other DTCs are present in the PCM or TCU module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233834-0001.pdf↗
• March 24, 2023•Document ID: 10233769

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  SSM 51486

  Date Added:

  April 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U023A:00, U0159:00, and/or U0146:00 in the anti-lock brake system (ABS) module after the vehicle is remote started. This may be due to the image processing module A (IPMA) not communicating on the controller area network (CAN) during the remote starting event. Replacement or reprogramming of the ABS module or IPMA will not resolve this condition. U023A:00, U0159:00, and/or U0146:00 should be ignored if: no other DTCs are present in the ABS module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233769-0001.pdf↗
• March 24, 2023•Document ID: 10233767

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  SSM 51484

  Date Added:

  April 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) B1578:89 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an internal communication error to the IPMA. Replacement or reprogramming of the IPMA will not resolve this condition. B1578:89 should be ignored if: no other DTCs are present in the IPMA, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233767-0001.pdf↗
• March 23, 2023•Document ID: 10233763

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51477

  Date Added:

  April 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may experience diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. Replacement or reprogramming of the ACM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233763-0001.pdf↗