Ford F-350 Complaints (2004)

289 consumer complaints on file.

#10226623May 5, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FORD F350 SUPER DUTY. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE VEHICLE SHUT OFF COMPLETELY. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224590April 15, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A 2004 F-350 SUPERDUTY 4X4 [6.0 DIESEL]. I DROVE THROUGH WATER THE DEPTH OF THE STOCK TIRES. THE ENGINE INGESTED WATER BY WAY OF THE INTAKE. I WAS ADVISED BY THE FORD DEALERSHIP THAT THE INCIDENT DESTROYED THE ENGINE. THE AIR INTAKE IS LOCATED AT THE FRONT GRILL. I BELIEVE THIS IS A FLAW IN DESIGN, CAUSING EASY ACCESS FOR THE WATER TO ENTER FROM THE AIR INTAKE. I AM GETTING NO ASSISTANCE FROM THE FORD COMPANY OR MY VEHICLE INSURANCE IN COVERING THE DAMAGE, WHICH IS ESTIMATED AT $ 15,000.00 DOLLARS. I AM NOT SURE IF THIS TYPE OF PROBLEM IS OCCURRING OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219917March 3, 2008
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 FORD F-350 SD. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER SIX MONTHS AFTER THE FAILURE BEGAN AND THEY STATED THAT THERE WAS FAILURE WITH THE GASOLINE FUEL SYSTEM. THEY CHANGED A FEW WIRING HARNESSES ALONG WITH SOME OTHER COMPONENTS, WHICH CORRECTED THE FAILURE FOR APPROXIMATELY TWO YEARS. CURRENTLY, THE FAILURE HAS RECURRED. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE IS PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219113February 25, 2008
SUSPENSION:FRONT:STABILIZER BAR
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING 55 MPH, THE FRONT END BEGAN SHAKING BADLY AND THE VEHICLE JUMPED INTO SEVERAL LANES. THE BODY OF THE VEHICLE WAS VEERING TO THE RIGHT WHILE THE FRONT END VEERED TO THE LEFT. THE CONTACT WAS ABLE TO BRAKE SLOWLY AND PULLED OVER ON THE SHOULDER. HE DROVE THE VEHICLE TO THE DEALER AT 25 MPH AND THEY STATED THAT THE STABILIZER BAR AND BRACKET, WHICH WERE CONNECTED TO THE AXLE, FAILED AND SPLIT EIGHT INCHES. THE MANUFACTURER DECLINED TO FILE A REPORT AND WERE NOT WILLING TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218196February 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE TRAVELING 60 MPH, THE VEHICLE LOST POWER BUT DID NOT STALL. BEFORE TURBO WENT OUT THE VEHICLE HAD FIRE SPARKS COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE TURBO WAS REPLACED. THIS OCCURRED AT LEAST THREE MORE TIMES AND THE DEALERSHIP REATTACHED THE HOSE FROM THE TURBO TO THE ENGINE. AS OF 02/13/06 THE TURBO HOSE TO INTAKE MANIFOLD CONTINUES TO BLOW OFF CAUSING LOSS OF POWER AND LARGE AMOUNT OF SMOKE EMITTED FROM EXHAUST PIPE. MASSIVE OIL LEAK FROM ENGINE AND CONTINUED LARGE AMOUNT OF SMOKE FROM EXHAUST WHEN PULLING LOAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214081January 7, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ON 01-06-2008 I STARTED TO HAVE SIGNIFICANT PROBLEMS WITH MY 2004 FORD F-350. IT HAS JUST OVER 41,000 MILES ON IT. IT WAS SMOKING AND HAD SIGNIFICANT LOSS OF POWER PROBLEMS WHILE AT LOW ROAD SPEED. PROBLEM WOULD CLEAR ONCE TRUCK WAS >40 MPH IN SPEED. TOOK IT TO LOCAL FORD DEALER ON 01-07-2008. THEIR INVESTIGATION SHOWED THAT THE EGR VALVE WAS STICKING. THE VALVE ASSEMBLY HAD TO BE REPLACED. THE SERVICE PERSON STATED THAT THIS PROBLEM IS COMMON ENOUGH THAT THEY ARE KEEPING A COUPLE OF EXTRA EGR VALVE ASSEMBLIES IN THEIR STOCK ROOM. I ASKED IF THERE WAS ANY INDICATION OF A PRODUCT RECALL IN THE WORKS. HE SAID THAT HE DID NOT KNOW OF ONE BUT THAT ONE MIGHT HAPPEN IN THE NEAR FUTURE AND THAT I SHOULD KEEP MY INVOICE JUST IN CASE. MY QUESTION/CONCERN(S) IS THIS: HOW OFTEN OR FREQUENT SHOULD AN EGR VALVE STICK AND/OR FAIL? IF THEIR FAILURE RATE IS HIGH (1 FAILURE PER VEHICLE EVERY 50,000 OR LESS) THEN SHOULDN'T THERE BE A REDESIGN AND RECALL TO IMPROVE THE PERFORMANCE AND SAFETY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213111December 28, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 FORD F350 SUPER DUTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 101,536.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212921December 27, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), STRUCTURE
TL*THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING 5 MPH, THE CLUTCH PEDAL BROKE WHEN DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP UNTIL HE SHUT OFF THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRACKET THAT HELD THE FIRE WALL BROKE. THE DEALER STATED THAT THE BRACKET WAS MADE OF PLASTIC AND THEY REPLACED THE BRACKET AND CLUTCH PEDAL. THE FAILURE MILEAGE WAS 63,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 01/29/08. *LJ THE CONSUMER STATED IT'S NOT THE BRACKET THAT HOLDS THE FIREWALL BUT BOLTS THE FIREWALL. THE CLUTCH, BRAKE, AND GAS PEDAL ALL PIVOT ON PINS THAT ARE ASSEMBLED TO THIS BRACKET. UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212482December 21, 2007
TIRES:TREAD/BELT
THE TREAD CAME THE TIRE, LIKE A CHEAP RECAP. THE TIRE NEVER LOST PRESSURE, JUST THE TREAD, CAUSING 2,200. DOLLARS DAMAGE TO MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210006November 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, DIESEL
THE TRUCK STALLED IN RUSH HOUR TRAFFIC, JUST BEFORE THE ENTRANCE TO A TUNNEL. THIS COULD HAVE BEEN A VERY SERIOUS SAFETY ISSUE HAD I NOT BEEN ABLE TO GET OUT OF THE TRAVEL LANES OF THE INTERSTATE. MANAGED TO CROSS FROM THE RIGHT LANE, ACROSS A MERGE LANE TO THE SHOULDER. MANAGED TO RESTART ENGINE. EXCESSIVE SMOKE, RUNNING ROUGH. STAYED ON SHOULDER UNTIL ENGINE RAN SMOOTH ENOUGH TO GO. TAKEN TO DEALER. EGR VALVE REPLACED. INTAKE MANIFOLD CLEANED. TURBO CLEANED. COST $1776.82 TO REPAIR. SUPPOSEDLY NOT COVERED BY WARRANTY. THIS HAPPENED ON EITHER THE FIRST MONDAY OF NOVEMBER OR THE LAST MONDAY OF OCTOBER, AS WELL AS THE PREVIOUS FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207887November 4, 2007
STEERING
ON MARCH 5 2007 I WAS HAVING PROBLEMS STEERING MY TRUCK. I TOOK IT TO AN ALIGNMENT SHOP. THEY TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. FORD SAID THEY REPAIRED THE PROBLEM. 4 DAYS LATER I LOST CONTROL OF THE TRUCK IN A CURVE AND HIT A DUMP TRUCK. THE ALIGNMENT SHOP LATER TOLD ME THAT THE TRUCK HAD A DEFECTIVE STEERING GEARBOX AND THAT FORD SHOULD HAVE FIXED IT. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10206205October 18, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE AT A STOP LIGHT, THE ENGINE WOULD REV. DEPENDING ON THE CONTACT'S REACTION TIME, THE VEHICLE WOULD MOVE 4-5 FEET. THERE WERE NO WARNING INDICATORS. THE RPM WOULD INCREASE TO 1,000. THE DEALER REPLACED THE CONTROL MODULE, THREE TURBOS, THREE EGR VALVES, AND THE BACK PRESSURE SENSOR. HOWEVER, THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 61,000. UPDATED 01/11/08. *LJ UPDATED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200584August 23, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2004 FORD F-350 SD. THE VEHICLE HAS CONTINENTAL GENERAL AMERITRAC (NA), SIZE LT235/85/R16 TIRES. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE TREAD SEPARATED FROM THE OUTER DRIVER SIDE REAR TIRE. AS OF AUGUST 23, 2007, NEITHER THE MANUFACTURER NOR THE DEALER HAS INSPECTED THE TIRE. THE AUTO BODY SHOP STATED THAT THE TIRE APPEARED TO BE RE-TREADED. THE FAILURE MILEAGE WAS 51,150 AND CURRENT MILEAGE WAS 52,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199807August 16, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. WHILE DRIVING 20 MPH, THE CLUTCH PEDAL FAILED. THE CONTACT STATED THAT THE PLASTIC BRACKET SEPARATED FROM THE FIREWALL. THE VEHICLE REMAINED IN GEAR EVEN WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY REPLACED THE CLUTCH PEDAL ASSEMBLY. THE CURRENT MILEAGE WAS 63,066 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199570August 14, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 FORD F350. HE STATED THAT THE EGR VALVE COOLER AND HEAD GASKETS FAILED. THE MECHANIC STATED THAT ELECTROLYSIS DEVELOPED INSIDE THE ENGINE AND CAUSED THE FAILURE. EACH PART HAS BEEN REPAIRED 2-3 TIMES. HE ALSO NOTICED SMOKE COMING FROM UNDERNEATH THE DASHBOARD CAUSED BY MELTED FUSES. THE CURRENT MILEAGE WAS 126,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT STATED THAT HE NOTICED THE FAILURE AT THE TIME HE PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198990August 9, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. AS THE CONTACT WAS GETTING INTO THE VEHICLE, THE RUNNING BOARD THAT IS ATTACHED TO THE DRIVER SIDE DOOR COMPLETELY DETACHED. HE SUSTAINED A BRUISED ANKLE AS A RESULT. THE CURRENT MILEAGE WAS 43,635 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10198806August 8, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. THE VEHICLE HAS BEEN SERVICED FOR THE PAST YEAR AND A HALF BECAUSE IT LACKS POWER AT LOW SPEEDS. THE FAILURE WAS NOTICED WHILE DRIVING 5 MPH. WHEN THE VEHICLE ATTEMPTS TO ACCELERATE FROM A STOP, IT BARELY PICKS UP SPEED. THE FAILURE CAUSES THE VEHICLES FOLLOWING BEHIND THE CONTACT TO ALMOST REAR END HER VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY TEN TIMES FOR THE SAME FAILURE. THE DEALER KEEPS ATTEMPTING TO REPAIR THE REPLACED TURBO CHARGER AND TURBO PIPES, BUT THE FAILURE CONTINUES. THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. AN ENGINEER FROM FORD STATED THAT THEY NEEDED MORE TIME TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 33,744 AND FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193983June 22, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2004 FORD F-350 SD. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD BANG. THE NOISE WAS DUE TO THE TREAD COMING OFF THE PASSENGER SIDE REAR TIRE, WHICH DAMAGED THE FENDER AND THE BED. THE VEHICLE WAS ABLE TO BE DRIVEN AND IS PARKED AT THE CONTACT'S RESIDENCE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189939May 7, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAD A STALLING PROBLEM ON ACCELLERATION. VEHICLE IDLED FINE, BUT FREQUENTLY ON ACCELERATION FROM A STOP AFTER VEHICLE STARTED TO ROLL. ENGINE WILL MISFIRE, SHUTTER, OR BACKFIRE FOR SEVERAL SECONDS UNTIL CLEARING UP. ALSO, VEHICLE MISFIRED AT HIGHWAY SPEEDS. VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCATIONS TO FIND THE CAUSE OF THE PROBLEM, BUT THEY REPORTED COULD NOT DUPLICATE THE PROBLEM. DEALER REPLACED SEVERAL INJECTORS AND EGR VALVE TO NO AVAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188264April 18, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLS, ACCELERATES, AND DECELERATES WITHOUT WARNING. THE CONTACT IS ABLE TO RESTART THE VEHICLE, HOWEVER, HE HAS TO WAIT APPROXIMATELY THIRTY SECONDS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THIS FAILURE HAS OCCURRED MORE THAN FIFTY TIMES. THERE IS A RECALL # 05V270000 FOR THE ELECTRICAL SYSTEM WIRING, BUT THE VEHICLE IS EXCLUDED FROM THE RECALL. THE CURRENT MILEAGE IS 23,000 AND FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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