Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10211934December 14, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A SAFETY RECALL REPAIRED. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE AN OIL CHANGE. ALSO, THE OIL PAN NEEDED TO BE CHANGED BECAUSE IT WAS RUSTING AND PITTING. THE COST TO REPLACE THE OIL PAN ON HER DIESEL ENGINE IS $2,399.82. THE CONTACT STATED THAT THE REAR UNIVERSAL HAD TO BE REPLACED AT 27,770 MILES AND THEN HAD TO BE REPLACED A SECOND TIME, IN ADDITION TO THE CARRIER BEARINGS AT 47,325 MILES. THE VEHICLE WAS UNDER WARRANTY THE FIRST TIME, BUT THE CONTACT PAID FOR THE REPAIR THE SECOND TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,347. UPDATED 02-04-08. *KB THE CONSUMER STATED REPLACED WEATHERSTRIP, REPLACED REAR U JOINT, DISC PADS REPLACE, AND REPLACED BROKEN CONSOLE LID. UPDATED 02/04/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207343October 29, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD POPPING NOISE. THERE WERE NO WARNING INDICATORS PRESENT. THE VEHICLE WAS PULLED OVER AND LATER DRIVEN TO THE DEALER. THE DEALER STATED THAT THE SPARK PLUG BECAME DETACHED AND THE CYLINDER HEAD FOR THE PASSENGER SIDE NEEDED TO BE REPLACED. THE REPAIRS WERE NOT MADE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204792October 3, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE CONTACT STATED THAT SMOKE AND FLAMES BILLOWED FROM THE HOOD OF THE VEHICLE. THE WIRING FROM THE ALTERNATOR WAS COMPLETELY BURNT. THE DEALER STATED THAT THE WIRING FAILED AND THEY MADE REPAIRS, HOWEVER, THE FIRE RECURRED. THE CURRENT AND FAILURE MILEAGES WERE 80,000. *UPDATED 12/12/07 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200889August 27, 2007
TIRES
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE HAS CONTINENTAL GENERAL AMERI, SIZE 235/85/R16 TIRES. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT AND DAMAGED THE REAR FENDER. UPON INSPECTION OF THE TIRES, HE NOTICED THAT THE REAR DRIVER SIDE TIRE WAS SPLITTING AT THE TOP. THE DEALER STATED THAT THE TIRE BLEW DUE TO IMPACT. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE CONTACT HAS PICTURES. THE TIRE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE 27,600. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198443August 3, 2007
TIRES:SIDEWALL
SIDEWALL BLOWOUT ON GENERAL-GRABBERTR 235/85-R16---- GOOD TREAD ONLY 24203 MILES ON THEM-- CAME AS STANDARD EQUIPMENT ON 2002 FORD F350---AFTER CLOSE INSPECTION OF OTHER 5 TIRES --THERE ARE SIDEWALL SEPARATION DEFECTS (BUMPS) IN ALL OF THEM --THANKS TO THE GRACE OF GOD AND MY HUSBANDS PHYSICAL STRENGTH AND KNOWLEDGE OF WHAT TO DO IN CASE OF A BLOWOUT WE ESCAPED UNHARMED-- BY THE WAY WE WERE ON I-40 IN TENNESSEE TOWING A LIVING QUARTERS HORSE TRAILER WITH A HORSE-- THE BLOWOUT DAMAGED THE FRONT FENDER AND WE HAD TO BE TOWED -- I WOULD LIKE TO WARN OTHERS DRIVERS OF THE DANGER-- JUDGING FROM THE COMPLAINTS I FOUND IN MY RESEARCH I THINK THIS IS A PROBLEM THAT NEEDS FURTHER INVESTIGATION-- I DO NOT BELIEVE THIS TO BE AN ISOLATED INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197968July 31, 2007
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE ROLLED OVER. THE POLICE INSPECTED THE VEHICLE AND STATED THAT THERE WAS A MECHANICAL FAILURE ON THE FRONT SUSPENSION. THE ROLLOVER CRASH DESTROYED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10197850July 30, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAMSHAFT POSITION SENSOR FAILED ON MY '02 FORD F-350 POWER STOKE DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197555July 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, EQUIPMENT
I OWN A 2002 F350 FORD DIESEL TRUCK. I JUST HAD TO PAY $2221.70 TO REPLACE A RUSTED OUT OIL PAN. THIS SHOULD HAVE BEEN A SIMPLE, LOW COST JOB BUT SINCE FORD USED DEFECTIVE METAL IN THEIR OIL PANS CAUSING THEM TO RUST OUT AND THE CROSS MEMBER BETWEEN THE FRAME, THE WHOLE ENGINE HAS TO BE REMOVED TO CHANGE THE PAN. EVERY DIESEL FORD TRUCK OWNER WILL HAVE TO REPLACE THEIR OIL PAN WITHIN 6 YEARS OR IT WILL BEGIN LEAKING CAUSING THE ENGINE TO SHUTDOWN ANYWHERE. HOW CAN I BEGIN A CLASS ACTION RECALL AT FORD'S EXPENSE FOR THIS UNNECESSARY AND VERY COSTLY JOB ? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195133July 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING AT SPEEDS GREATER THAN 40 MPH, THE VEHICLE'S GEAR SHIFTS INTO OVERDRIVE ON ITS OWN. AT SPEEDS LOWER THAN 40 MPH, IT SHIFTS VIOLENTLY INTO FIFTH GEAR. FORD DIAGNOSED THE CAUSE OF FAILURE AS THE TORQUE CONVERTER AND A SOLENOID. FORD ALSO STATED THAT THE VEHICLE IS OUT OF WARRANTY, EVEN THOUGH IT HAS ONLY 19,080 MILES. THIS HAS BEEN A PERSISTENT FAILURE FOR MORE THAN TWO MONTHS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,080 AND FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193934June 21, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAMSHSFT POSITION SENSOR (CPS) FAILED ON MY FORD F-350, 2002 MODEL, 7.3 LITER DIESEL ENGINE. THE FAILURE OCCURRED GRADUALLY, WITH SIX UNINTENDED ENGINE SHUTDOWNS. THREE SHUTDOWNS WERE AT HIGHWAY SPEEDS, THREE WHILE PARKED. DATE IS APPROXIMATED; ODOMETER READING APPROXIMATELY 60000 MILES. I WILL UPDATE WHEN I GET HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192849June 10, 2007
ELECTRICAL SYSTEM
7.3 L DIESEL ENGINE IN MY 2002 FORD F-350 WOULD JUST STOP DEAD AT NUMEROUS RANDOM TIMES, SOMETIMES WHILE JUST SITTING STILL AND IDLING, OTHERS WHILE DRIVING IN TRAFFIC. AFTER TURNING IGNITION OFF, ENGINE WOULD RESTART AND RUN NORMALLY. DEALER REPLACED THE CAM POSITION SENSOR (CPS), WHICH SOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192268June 1, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, FAILURE HAPPENED JUST BEFORE I PULLED OUT OF A PARKING LOT OTHERWISE I WOULD HAVE BEEN STUCK LENGTHWISE ACROSS ROAD IN THE MIDDLE OF A LEFT TURN. PART THAT FAILED WAS THE CAMSHAFT POSITION SENSOR. DON'T KNOW IF I STILL HAVE THE ORIGINAL PART. AFTER PART WAS REPLACED VEHICLE STARTED WITHOUT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190775May 15, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I WAS DRIVING MY 2002 FORD F-350 DIESEL WHEN THE ENGINE SUDDENLY SHUT DOWN. THERE WAS A DUMP TRUCK BEHIND ME WHICH WAS FORCED OFF OF THE ROAD IN ORDER TO AVOID HITTING MY VEHICLE. I WAS ABLE TO RESTART THE VEHICLE ONLY TO HAVE IT STALL AGAIN. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE CAUSE WAS A FAULTY CAMSHAFT POSITION SENSOR WHICH, ALTHOUGH IT APPEARED TO BE A RECURRING PROBLEM ON FORD DIESELS FORD HAS NEVER NOTIFIED ME AS SUCH. WHEN I CONTACTED A DEALER REGARDING THE PROBLEM THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO AS THE VEHICLE WAS 6 MONTHS PAST THE 100,000 MILES 5 YEAR ENGINE WARRANTY , I AM STILL UNDER THE 100,000 MILES. I HAVE HAD THE TRUCK IN FORD DEALERSHIPS NUMEROUS TIMES AND HAVE BEVER BEEN NOTIFIED BY FORD PERSONNEL AS TO THE LIKLEYHOOD THAT THIS PART HAS KNOWN PROBLEMS AND COULD FAIL AT ANYTIME. I AM THANKFUL FOR THE DILIGENCE OF THE TRUCK DRIVER BEHIND ME YESTERDAY BECAUSE HAD HE NOT BEEN SO ALERT THEN INCIDENT COULD HAVE ENDED IN TRADEGY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190619May 14, 2007
ENGINE AND ENGINE COOLING:ENGINE
CAM POSITION SENSOR FAILURE AND ENGINE STALLED,REPLACED PARTS AT EXCESSIVE PRICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190359May 10, 2007
ELECTRICAL SYSTEM
CPS SENSOR FAILED WHILE DRIVING ON FEDERAL HIGHWAY IN WASHINGTON. AS I HEADED TO WORK AROUND 7:30 PM IN THE 2002 FORD F350 TURBO DIESEL AND WHILE MOVING AT A PACE OF 61-65 MPH EVERYTHING CUT OUT: ENGINE, BRAKES, ETC. I HAD TO MOVE TO THE SIDE OF THE ROAD AS QUICKLY AND CAREFULLY AS POSSIBLE TO AVOID BEING HIT FROM BEHIND. ONCE SITUATED ON THE SIDE OF THE ROAD I TRIED TO START THE TRUCK OVER AND OVER AGAIN, AND IT STARTED. GOT GOING AGAIN AT 61-65 MPH AND IT HAPPENED AGAIN. IT TOOK 45 MINUTES TO GET THE TRUCK HOME , DRIVING IT IN THAT FASHION. I BOUGHT A NEW CPS THE NEXT DAY FROM INTERNATIONAL FOR OVER $150.00. I DIDN'T KNOW THAT I WAS ABLE TO REPORT A PROBLEM OF THIS IMPORTANCE UNTIL I FOUND OUT THAT A LOT OF PEOPLE HAVE BEEN HAVING THE SAME THING HAPPEN TO THEM... JUST FOUND OUT HOW TO FILE A COMPLAINT ABOUT 30 MINUTES AGO. THE DATES THAT I HAVE LISTED BELOW WERE NOT VERY ACCURATE BECAUSE I HAVE FORGOTTEN THE EXACT TIME AND DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189437May 1, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
DEFECTIVE CAM POSITION SENSOR CAUSED VEHICLE TO STALL ON FREEWAY. REPLACED CPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189093April 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 FORD F-350, WITH 7.3L POWER STROKE DIESEL .FAILURE OF THE "CPS". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188578April 23, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 FORD SUPER DUTY - 7.3L POWERSTROKE TURBO DIESEL. STARTED OUT WITH INTERMITTENT SPUTTERING. WOULD NOT START ONE TIME - DEALER ASSURED US IT WAS JUST LOW ON FUEL. SAT FOR A WHILE AND THEY ADDED A COUPLE GALLONS OF FUEL. IT RESTARTED OK. STALLED A WEEK OR SO LATER AND TURNED ON THE CHECK ENGINE LIGHT. FORTUNATELY, WE WERE NOT TOWING ANYTHING LIKE WE WERE WITH OUR OTHER TRUCK. STILL, IT WAS VERY DANGEROUS HAVING A DUAL WHEEL TRUCK DIE OUT ON THE ROAD. SCANNED THE CODE - CAMSHAFT POSITION SENSOR FAILED - REPLACED. VERY COMMON AND DANGEROUS PROBLEM ON THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188676April 23, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MOTOR DIED IN MIDDLE OF INTERSECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188513April 22, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM:IGNITION
DRIVING MY 2002 FORD SUPERDUTY F350, NO WARNING, DRIVING IN TRAFFIC AND TRUCK DIED IN A TUNNEL. RESULT WAS CAM POSITION SENSOR. OVER $400 IN PARTS, LABOR AND TOWING BILL. CAUSED TRAFFIC TO SLOW DOWN AND GO AROUND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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