Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10395868April 14, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389777March 10, 2011
FUEL SYSTEM, DIESEL
I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384041February 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WHEN THAT FAILURE OCCURRED, HE WOULD NOTICE SMOKE COMING FROM THE ENGINE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 164,000 AND THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10379439January 28, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F350 TREAD WAYS EL DORADO ZTR SPORT LT. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A DITCH. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. THE CONTACT STATED THAT AFTER THE CRASH, HE NOTICED THAT THE REAR PASSENGER SIDE TIRE TREAD WAS TORN FROM THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 06T008000 (TIRES: TREAD/BELT). THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10355767September 15, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F350SD . WHILE DRIVING APPROXIMATELY 50 MPH UP A HILL, THE VEHICLE WOULD PERFORM AS IF IT WERE IN NEUTRAL. THE CONTACT WOULD PRESS ON THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE FINALLY REACHED THE TOP OF THE HILL AND IS ON A FLAT SURFACE,THE ACCELERATOR WILL ENGAGE . THE DEALER HAD BEEN CONTACTED AND THEY STATED THEY WOULD HAVE TO DIAGNOSE THE VEHICLE . THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170000 AND THE CURRENT MILEAGE WAS 175000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347610August 6, 2010
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334816June 6, 2010
TIRES, TIRES:TREAD/BELT
I AM WRITING TO REPORT A TIRE DEFECT AND A RESULTANT ACCIDENT, ALTHOUGH THERE WAS NO BODILY INJURY TO MYSELF OR TWO YOUNG GRANDSONS I HAD APPROXIMATELY $2,000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. THANKFULLY I HAD THE PRESENCE OF MIND TO SAFELY NAVIGATE THE VEHICLE TO THE SIDE OF THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326418April 19, 2010
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE WITH A FIFTH WHEEL ATTACHED TO THE VEHICLE. THE POWER STEERING HOSE RUPTURED CAUSING THE VEHICLE TO LOOSE POWER STEERING AND BRAKE FAILURE. THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, AND THEN INTO THE PARK POSITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT WHEN THE POWER STEERING LINE RUPTURED, THE BRAKES DISENGAGED. THE POWER STEERING HOSES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 60,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323471April 2, 2010
STEERING
HARD STEERING WITH WINEING NOISE. I WAS NOT ABLE TO STEER THE TRUCK. LUCKY FOR ME I WAS GOING SLOW AT THE TIME. I TRACED THE LEAKING FLUID TO A FITTING ON THE POWER STEERING HOSE. LOOKS LIKE A INSULATED STEEL PIPE COMING FROM THE TUBO RESTS ON THIS STEERING HOSE. CONSTANT RUBBING AND MOVEMENT OF THIS PIPE CAUSES DAMAGE TO THE HOSE FITTING. HOSE WAS REPAIRED, HOWEVER LESS THAN SIX MONTHS LATER IT HAPPEND AGAIN SAME PROBLEM. I RECOGNIZED THE SIMPTOMS AND WAS ABLE TO PULL OFF THE ROAD SAFELY. I DO HAVE THE SECOND HOSE AND WILL KEEP IF NEEDED FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321365March 22, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2002 FORD F 350 WITH V10 ENGINE. THE MANIFOLD BOLTS KEEP RUSTING OFF AND BREAKING. I ONLY HAVE ABOUT 11,000 MILES ON THE TRUCK NOW. FORD FIXED THE BOLTS ON THE RIGHT SIDE ON MAY 8, 2007 AS I HAD PURCHASED THE EXTENDED WARRANTY. THEY SHOULD HAVE FIXED BOTH SIDES AT THE SAME TIME AS THIS IS AN OBVIOUS PROBLEM. THE TRUCK ONLY HAD 8500 MILES ON IT THEN. THEY ACTUALLY BROUGHT A REP IN FROM FORD ON MAY 2, 2007 TO PHOTOGRAPH MY TRUCK DURING THE REPAIR AT WHITED TRUCK CENTER IN BANGOR, MAINE. *DT NOW THE WARRANTY HAS RUN OUT AND I NOTICED THE BOLTS ON THE LEFT SIDE OF THE ENGINE ARE RUSTED OFF AND COMPLETELY GONE. OBVIOUSLY THIS IS A BIG ONGOING PROBLEM WITH THE V10 ENGINES AS THERE ARE MANY COMPLAINTS POSTED ON THE INTERNET ABOUT IT. THIS IS A SAFETY PROBLEM AS THERE ARE EXHAUST FUMES LEAKING INTO THE VEHICLE FROM THESE FAILED BOLTS. THE FUMES FILL THE ENGINE COMPARTMENT AND THEN ARE DRAWN INTO THE VEHICLE BUY THE HEATING/AIR-CONDITIONING SYSTEM EVERY TIME I SLOW DOWN OR GET STUCK IN TRAFFIC. THIS IS BY NO MEANS A SAFE SITUATION AND THERE NEEDS TO BE A RECALL TO FIX THE PROBLEM FOR GOOD. FORD IS DODGING THE PROBLEM AS THE COST OF THE REPAIR IS PROHIBITIVE, BUT THE COST OF A LIFE IS MUCH DEARER. I HAVE HAD TO PARK THE TRUCK FOR MONTHS NOW AS I CANNOT AFFORD THE FIX OR TO DIE. THIRTY SIX THOUSAND DOLLAR TRUCK WITH 11000 MILES ON IT SITTING AROUND LIKE IT IS A PIECE OF SCRAP METAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318611March 8, 2010
UNKNOWN OR OTHER
2002 FORD F350. CONSUMER REQUEST ADDITIONAL INFORMATION ON COMPLAINTS FOR VEHICLE IN REGARDS TO MOVING SPONTANEOUSLY FROM PARK TO REVERSE. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313048February 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED THAT THE CAM SHAFT SENSOR HAS FAILED THREE TIMES AFTER BEING REPLACED. THE ENGINE REMAINED IDLE BUT THERE WAS NO POWER AND THE VEHICLE FAILED TO MOVE FORWARD. AFTER THE SENSOR WAS REPLACED THE VEHICLE FUNCTIONED NORMALLY FOR AT LEAST SEVEN MONTHS. THE DEALER STATED THAT THEY WERE NOT GOING TO REPLACE THE SENSOR AGAIN SINCE THEY ARE NOT SURE WHAT SHOULD BE REPAIRED. THE DEALER ALSO STATED THAT BECAUSE THE SENSOR HAD TO BE REPLACED SO MANY TIMES, IT MAY NOT HAVE CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 100,000 THE CURRENT MILEAGE IS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301896January 22, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 FORD F350 DIESEL ENGINE VEHICLE. HE STATED THAT THE REAR BRAKES WOULD NOT LOCK BUT WOULD STICK WHILE BRAKING AT 40 MPH. HE ALSO STATED THAT THE VEHICLE WOULD FEEL AS IF IT WERE PULLING FROM SIDE TO SIDE. THE DEALER REPLACED THE REAR AND FRONTAL DISC BRAKES. THE CONTACT MADE REPAIRS TO THE REAR CALIPER. HE ALSO FELT THAT THE BRAKE LINE MAY HAVE BEEN THE CAUSE OF THE FAILURE. TO DATE, THE FAILURE PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 64,000. UPDATED 4/28/10 *CN UPDATED 05/06/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301652January 20, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2002 FOR F350 SUPERDUTY, I FIRST HAD A SPARK PLUG BLOW OUT ALMOST A YEAR AGO ON CYLINDER 1 IT WAS A LOUD POP THEN FLUTTERING SOUND WITH REDUCED POWER, A SMELL LIKE BURNING OIL- GAS, I WAS GOING DOWN THE HIGH WAY WHEN IT HAPPENED & WAS UNABLE TO STOP IMMEDIATELY, BUT WHEN I DID GO UNDER THE HOOD THE SPARK PLUG WAS JAMMED UNDER THE FUEL LINE FOR THE INJECTORS & I STILL SMELLED A FAINT ODER OF GAS, THE COIL WAS ARCHING ON THE METAL TUBING ABOVE THE SPARK PLUG. I FIGURED IT WAS THE FAULT OF MY MECHANIC WHEN HE REPLACED THE SPARK PLUGS, ONE YEAR EARLIER, MAYBE HE STRIPED THE THING OR SOMETHING. I FIXED THE PROBLEM WITH A HELI COIL EVERYTHING WAS FINE FOR A FEW MONTHS THEN IT HAPPENED AGAIN WITH THE SAME PLUG I AGAIN FIXED IT MAKING SURE TO TIGHTEN THE PLUG DOWN GOOD, THREE MONTHS LATER THE SAME THING SO I AGAIN FIXED IT EACH TIME HAVING TO PURCHASE A NEW COIL. NOW YEAR AFTER THE FIRST INCIDENT 2 YEARS SINCE THE PLUGS WERE INSTALLED, CYLINDER 2 JUST BLEW OUT A PLUG AND DESTROYED ITS COIL, SO I BEGAN TO THINK THERES SOMETHING GOING ON HERE, SOMETHINGS WRONG!, & LOOKED ON LINE FOR THE ANSWER. THERE ARE HUNDREDS OF COMPLAINTS, AND NO ONE IS DOING ANYTHING ABOUT IT! THIS IS THE FOURTH TIME IN A YEAR THIS HAS HAPPENED! & I'M FED UP! I HAVE THE SPARK PLUG & COIL FROM THIS LAST. I BELIEVE THIS IS A HAZARD, WITH GAS BEING FED TO THE CYLINDER AND THE COIL ARCHING ON THE METAL AROUND IT, ITS ONLY A MATTER OF TIME BEFORE A TRUCK EXPLODES, OR HAS AN ACCIDENT & SOMEONE DIES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295862December 15, 2009
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
THE CONTACT HAS A 2005 FORD F-350 THAT HAS A 40 GALLON TANK. THE CONTACT STATED THAT THE PLACTIC LINER PLACED IN THE TANK HAS BEEN EATIN THROUGH BY THE DEISEL FUEL PLACED IN THE TANK. THIS IS THE SECOND TIME THE CONTACT HAS HAD TO REPLACE THE FEUL TANK AND THE CONTACT WAS TOLD THIS IS A CHRONIC PROBLEM. THE LEINER IS CLOGGING THE THE FUEL INTAKE VALVE AND CAUSING THE VEHICLE TO STALL. 226000AT TIME OF INCIDENT 226500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290298October 29, 2009
SUSPENSION:FRONT
MY TRUCK WOBBLES BETWEEN 40MPH-45MPH. REPLACED TIRES, REPLACED SHOCKS. HAD TRUCK CHECKED OUT AND PEP BOYS SAID EVERYTHING IS FINE. THE SAID I COULD REPLACE APPROXIMATELY 1300.00 IN PARTS AND LABORS BUT NO GUARANTEE IT WILL STOP SHAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283754September 12, 2009
ELECTRICAL SYSTEM
FUSE #48 WILL BLOW WHEN ENGAGING OVERDRIVE BUTTON ON GEAR SHIFT LEVER. WITH BLOWN FUSE VEHICLE WILL ONLY IDLE, LEAVING VEHICLE POWERLESS ON HIGHWAY. OCCURS PERIODICALLY, DEPENDING ON USAGE OF OVERDRIVE BUTTON. TO DATE THE SOURCE OF PROBLEM CAUSING THE FUSE TO BLOW HAS NOT BEEN LOCATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283049September 7, 2009
STEERING
I HIT A BUMP WITH A 2002 FORD F-350 YOU COULD BARELY KEEP THE TRUCK ON THE ROAD, DARTING BACK AND FORTH, VERY DANGEROUS HAD TO PULL OVER SEVERAL TIMES TILL IT STRAIGHT OUT THIS HAS HAPPEN A FEW TIMES. I HAVE SEEN MANY COMPLAINT ABOUT THIS FORD SHOULD DO SOMETHING BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279842August 9, 2009
TIRES, TIRES:SIDEWALL
MY RIGHT FRONT TIRE RUPTURED WHILE TRAVELING NORTH, ON I-15 ABOUT 5 TO 10 MILES SOUTH OF PAYSON, UTAH. THE TRUCK WAS A 2002 FORD F350 SUPERDUTY AND THESE WERE THE ORIGINAL TIRES. I WAS GOING ABOUT 65-70 MPH WHEN THE TIRE BURST AND WAS LUCKY TO KEEP CONTROL OF THE VEHICLE. THE TIRE TORE APART AND CAUSED ABOUT $2800 WORTH OF BODY DAMAGE TO THE FRONT END. IT HAS NOW BEEN REPAIRED BY GREINER FORD IN CASPER, WYO. WHILE THE TRUCK WAS A 2002, IT HAD LESS THAN 10,000 MILES ON THE TRUCK AND THE TIRES. THE TREAD DEPTH WAS STILL EXCELLENT. THE FACTORY EQUIPPED TIRES ARE THE FIRESTONE STEELTEX A/T SIZE LT265, 75R16. IF THE TRUCK HAD ROLLED OVER THIS ACCIDENT COULD HAVE BEEN FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266381April 22, 2009
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY TRUCK WITH LT265/75R16 FIRESTONE STEEL RADIAL A/T/ TIRES. THE LEFT REAR ORIGINAL TIRE WAS FLAT AFTER THE VEHICLE WAS PARKED FOR A COUPLE OF DAYS. HE ATTEMPTED TO ADD AIR TO THE TIRE; HOWEVER, HE WAS UNSUCCESSFUL. HE ALSO MADE ATTEMPTS TO FIND THE LEAK AND COULD NOT FIND ONE. THE REMAINING TREAD DEPTH HAS EXTENDED TO THE WEB SAFETY BARS. HE DID NOT IMPACT ANY POTHOLES OR ROAD HAZARDS BEFORE THE INCIDENT. A COUPLE OF DEALERS STATED THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE. THERE WAS A VOLUNTARY RECALL; HOWEVER, HE WAS ADVISED THAT IT ONLY APPLIED TO THE FORD EXCURSION. THE VIN AND DOT NUMBERS WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 43000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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