Ford F-350 Complaints (2004)

289 consumer complaints on file.

#10154154March 30, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED WHILE DRIVING AT 50MPH AND ABOVE, WHENEVER A SMALL ROAD HAZARD WAS RAN OVER SUCH AS A BUMP OR POTHOLE, THE VEHICLE SHOOK VIOLENTLY. THE FRONT END OF THE VEHICLE SHIMMIED SO BAD IT WAS HARD TO MAINTAIN CONTROL OF THE VEHICLE. IT WAS NOT TAKEN TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154171March 30, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL # 05V270000, CONCERNING THE ELECTRICAL SYSTEM. AFTER THE RECALL WORK WAS PERFORMED, THE VEHICLE'S TIMING WAS OFF AND THE VEHICLE LOOSES POWER WHILE DRIVING. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AND SURROUNDING DEALERSHIPS NUMEROUS TIMES FOR INSPECTIONS. THE VEHICLE DID NOT HAVE ANY PROBLEMS BEFORE THE WIRING HARNESS WAS REPLACED. THE DEALER COMMENTED THE ELECTRONIC TIMING WAS OFF BECAUSE OF THE WIRING HARNESS. THE DEALER IS VERY UNWILLING TO CORRECT THE PROBLEM WITH THE VEHICLE SINCE THE PROBLEM IS RELATED TO THE RECALL REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153744March 26, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, EQUIPMENT
FORD F-350 POWER STROKE DIESEL 2004 HAS STALLED TWICE WHILE DRIVING DOWN THE ROAD. LOOSE POWER STEER AND BRAKES ON HIGHWAY. HAVE REPLACED TURBO CHARGER AND WORKED ON FUEL INJECTION SYSTEM. TURBO CHARGER IS NOW MAKING THE SAME NOISE AGAIN. MILEAGE WHEN WORKED ON 2994/4437/18081. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153745March 26, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:SIDEWALL
WHEN TRUCK ORIGINALLY PURCHASED BUBBLE ON TIRE, AND DEALER SAID THEY ALL COME THAT WAY, TIRE WENT FLAT WHILE PARKED ABOUT A MONTH LATER, NO HOLES, WE WERE TOLD TIRE WAS NO GOOD, HAD TO BE REPLACED. TRUCK KEPT STALLING, LOSS OF BRAKES AND STEERING WHILE NAVIGATING DOWNHILL, SOLENOID ASSEMBLY REPLACED. 2 DAYS LATER KEPT STALLING. DEALER HAD TRUCK 21 DAYS TO REBUILD TRANSMISSION, AGAIN SOLENOID ASSEMBLY REPLACED AFTER THAT REPLACED WIRING HARNESS. SINCE THEN, CALIPER BROKE AND BRAKES WENT, TURBO HAS BEEN REPLACED. VEHICLE HAS REPEATEDLY STALLED, NOISES FROM REAR END WITH NO DX. NOW ENGINE SMOKING, LOSS OF POWER, RPMS JUMP WHILE IDLING. TRUCK HAS ALSO REPEATEDLY CHANGED GEARS AUTOMATICALLY, IE WHILE AT RED LIGHT TRUCK WOULD JUMP TO 3RD AND THEN TRUCK WOULD STALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151402February 28, 2006
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
DIESEL SMELL IN THE CAB OF A FORD F350 TRUCK WITH 6.0 ENGINE. THIS IS THE SECOND INSTANCE OF THIS IN THIS TRUCK. BOTH HAVE BEEN COVERED BY WARRANTY, BUT THE FIRST TIME WAS IN MAY OF 05 AND THE SECOND TIME WAS FEB 06 IS THIS GOING TO HAPPEN AGAIN. THE SMELL IS SICKENING AND IF YOU DO NOT OPEN THE WINDOWS EYES WATER,FEEL TIRED, SICK TO STOMACH, ALL NOT GOOD FOR DRIVING DOWN THE ROAD (PEOPLE REALLY LOOK AT YOU LIKE YOU ARE NUTS WHEN ITS 5 DEGREES OUTSIDE AND YOU ARE DRIVING AROUND WITH YOUR WINDOWS OPEN). THIS TIME IT HAS BEEN BLAMED ON THE EXHAUST MANIFOLD, THE FIRST TIME IT WAS WHAT THEY CALLED THE DOWN EXHAUST PIPE. I BELIEVE THAT THERE IS A BIGGER PROBLEM WHICH HAS TO DO WITH THE 6.0 ENGINE. TOO MUCH PRESSURE FOR THE EXHAUST. THE OTHER PROBLEM IS WITH THE RADIATOR HOSE. I HAVE 46700 MILES ON THE TRUCK AND THE RADIATOR HOSE HAS TO BE REPLACED DUE TO RUBBING ON THE POWER STEERING GEAR BOX, FORD WILL NOT COVER THIS UNDER WARRANTY, EVEN THOUGH THEY HAVE COME UP WITH A NEW HOSE AND NEW PART NUMBER TO STOP THIS FROM HAPPENING. I HAVE NOT BEEN TOLD IF THEY ARE REPLACING THE HOSE WITH THE OLD STYLE OR THE NEW STYLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151089February 24, 2006
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
I HAVE A 2004 F-350 TURBO DIESEL 6.0 L. TRUCK. THE TRUCK SURGES WHEN YOU DRIVE IT. IT CUTS OUT. IT DIES ON THE ROAD WHEN YOU ARE DRIVING IT. WE HAVE MADE SEVERAL COMPLAINTS TO RICH FORD IN EDGEWOOD AND ALBUQUERQUE. THIS IS A VERY SERIOUS SAFETY HAZARD. THEY HAVE ATTEMPTED TO FIX IT FOUR TIMES. THE LAST TIME I TOOK IT TO RICH FORD IN ALBUQUERQUE WAS BECAUSE I WAS WAITING TO PULL OUT INTO TRAFFIC WITH MY FOOT ON THE BRAKE AND THE TRUCK WAS SURGING FORWARD INTO TRAFFIC. I WAS VERY SCARED AS WAS MY TEN YEAR OLD SON. I HAD MY FOOT PRESSED AS HARD AS I COULD ON THE BREAK AND THAT WAS NOT STOPPING THE TRUCK FROM MOVING FORWARD. I DROVE STRAIGHT TO THE DEALERSHIP, RICH FORD OF ALBUQUERQUE, AND THEY TOLD ME THAT THEY COULD NOT SERVICE MY VEHICLE THAT DAY. I WOULD HAVE TO WAIT TWO WEEKS. I WAS SCARED TO DRIVE THE TRUCK HOME. I AM AFRAID FOR MY FAMILY'S SAFETY. THIS IS A DANGEROUS VEHICLE AND FORD IS NOT WILLING TO DO ANYTHING ABOUT IT. THEY HAVE MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM BUT THEY CAN NOT "DUPLICATE" THE PROBLEM WHEN THEY HAVE IT IN THEIR CUSTODY. THIS IS A DANGEROUS VEHICLE AND SHOULD BE TAKEN OFF THE ROAD. THIS STARTED ABOUT SIX MONTHS AGO MAYBE LONGER. THE LAST TIME I TOOK IT TO THE DEALERSHIP WHERE THEY TURNED ME AWAY WAS FEBRUARY 1, 2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149126January 31, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
LOSS OF PULLING POWER ON MY 2004 FORD 350 SUPER DUTY. THE TRUCK WILL LOSE POWER TO PULL UNDER EVEN A SMALL LOAD. WHEN PULLING OUT I HAVE TO HAVE A LARGE AREA OF NO TRAFFIC, HAVE HAD SEVERAL INCIDENTS WHERE I CAME CLOSE TO BEING HIT IN THE SIDE WHEN I HAD A POWER FAILURE AND PULLING ONTO ROADWAY. I HAVE HAD THE PROBLEM LOOKED AT BY A FORD SERVICE CENTER 11 TIMES AND THEY CAN NOT REPAIR THE PROBLEM AND REFUSE TO REPURCHASE THE TRUCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148981January 30, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE BRAKE PEDAL GOES TO THE FLOOR WHEN DEPRESSED AND TAKES TOO LONG TO STOP THE VEHICLE. WHEN TOWING A TRAILER, WEIGHING 14,000 POUNDS, THE VEHICLE WILL NOT STOP AT A RED LIGHT. THIS VEHICLE SHOULD BE ABLE TO TOW 15,000 POUNDS ACCORDING TO THE OWNER'S MANUAL. THREE WEEKS AFTER PURCHASE, THE CONTACT WAS GOING TO REPLACE THE BRAKE PADS, BUT COULD NOT GET THE TIRE OFF. AN INDEPENDENT REPAIR SHOP STATED THE PADS DID NOT NEED TO BE REPLACED AND THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP. THE DEALERSHIP STATED THE VEHICLE IS OPERATING CORRECTLY. THE CONTACT HAD THE BRAKE PADS, PEDAL, AND FLUID REPLACED IN AN EFFORT TO REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148311January 22, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DROVE TRUCK 9 HOURS FELT ILL. WENT TO DOCTOR HE ORDERED BLOOD TEST. RESULT WAS CARBON MONOXIDE POISONING. I WAS TOLD NOT TO DRIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147325January 10, 2006
POWER TRAIN
I RECENTLY ATTENDED A FUNERAL FOR MY NEPHEW IN OMAHA, NE. HE HAD DIED ON MONDAY, JANUARY 2, 2006 IN BELLEVUE, NE HE WAS IN A CAR WASH AND (ACCORDING TO SOME WITNESSES), THE FORD F350 SUPER DUTY DIESEL TRUCK (I BELIEVE IT WAS A 2004) SUDDENLY WENT INTO REVERSE AT A HIGH SPEED AND BACKED OUT OF THE CAR WASH, ACROSS A STREET, ACROSS A LAWN AND ONTO A DRIVEWAY WITH A WALL. THE TRUCK WAS AGAINST THE WALL AND THE TIRES WERE STILL TURNING AND THE TIRES FINALLY BLEW AND CAUSED A FIRE THAT CONSUMED MY NEPHEW. I HAVE HEARD THAT THE AUTOPSY REPORT SAID THAT HE DIED OF SMOKE INHALATION. HE WAS BADLY BURNED. I DON'T KNOW THE CAUSE OF THE ACCIDENT. I 'M TRYING TO GET A COPY OF THE POLICE REPORT FROM THE BELLEVUE POLICE DEPT, BUT HAVEN'T HEARD FROM THEM YET. I DON'T KNOW IF THIS VEHICLE HAS ANY HISTORY OF A SIMILAR PROBLEM, BUT I WANTED TO INVESTIGATE THE ISSUE. *JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10144876December 9, 2005
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
2004 F350 TURBO DIESEL PICK UP THE TURBO DIESEL BOOSTER IS DEFECTIVE AND CANNOT BE REPAIRED AS TO MAKE THE TRUCK SAFE WHILE TOWING. THIS MAY CAUSE AN ACCIDENT ON AN UPHILL GRADE BECAUSE OF RAPID LOSE OF POWER AND SPEED. IF A VEHICLE IS FOLLOWING TO CLOSELY BEHIND THIS VEHICLE. MY VEHICLE HAS BEEN REPAIRED TWICE FOR THE PROBLEM AND THE FORD DEALER SAYS THIS IS NOT THERE PROBLEM BUT THE FORD MANUFACTURER'S PROBLEM. THEY HAVE NOT PUT OUT A RECALL NOR A REPAIR KIT FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141381November 1, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
DT: THE CONTACT STATED THAT A TURBO CHARGER FAILURE RESULTED IN A BLOWN HEAD GASKET. THERE HAVE BEEN NO PARTS REPAIRED OR REPLACED AT THIS TIME. THE VEHICLE IS CURRENTLY AT THE DEALER SERVICE WAITING FOR REPAIR. THE PROBLEM IS NOT COVERED UNDER WARRANTY. THE VEHICLE STARTED SMOKING AND WHEN INSPECTING THE VEHICLE THE TURBO CHARGER PROBLEM WAS DISCOVERED. *AK THE CONSUMER WAS BEING DENIED REPAIRS UNDER WARRANTY. HE WAS TOLD THE REASON HE EXPERIENCED PROBLEMS WITH HIS TRUCK WAS DUE TO THE AFTER MARKETS PARTS INSTALLED ON THE VEHICLE. UPDATED 12/07/05.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138395October 3, 2005
ELECTRICAL SYSTEM
DT: THE VEHICLE STALLED ON THREE DIFFERENT OCCASIONS. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP NUMEROUS TIMES. THE CONSUMER WAS NOT SURE IF THEY HAD REPLACED ANYTHING ON THE VEHICLE. THE VEHICLE WOULD SURGE AT TIMES OR WOULD COMPLETELY STALL. THIS STARTED ON MARCH 1, 2004. THERE WAS NO WARNING OR NOISE UNTIL THE PROBLEM HAD ACTUALLY OCCURRED. THE CONSUMER CONTACTED THE MANUFACTURER, AND THE MANUFACTURER REFERRED HIM TO THE DEALER. THE DEALER STATED THAT THIS WAS AN ELECTRONIC PROBLEM. *SC . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138027September 28, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I WAS DRIVING MY FORD F350 DOWN A 2 LANE ROAD WITH A TRACTOR TRAILER FOLLOWING CLOSE BEHIND ME AT 60 MPH WHEN MY TRUCK STALLED. TO AVOID BEING CRUSHED BY THE SEMI I VEERED OFF THE ROAD TO THE RIGHT AND PUT MY TRUCK INTO THE DITCH AND THE SEMI HAD TO SWERVE TO MAKE IT ALL THE AROUND ME. THE TRUCK WOULD NOT RESTART AND HAD A QUATER TANK OF FUEL IN IT. I HAD TO LEAVE THE TRUCK THERE TILL THE NEXT DAY. THE NEXT MORNING I CALLED THE LOCAL DEALER VELDE FORD THEY ALSO SAID THEY COULDN'T TOW IT. I CALLED A WRECKER SERVICE AND THEY HAULED IT TO VELDE FORD. VELDE FORD WOULDN'T HAVE A DIESEL MECHANIC TILL MONDAY. VELDE FORD ALSO SAID THEY COULDN'T PROVIDE A RENTAL CAR. THEY DID FIND A THIRD RECALL ON MY TRUCK FOR THE EXHAUST SENSOR. ON MONDAY, VELDE CALLED ME TO TELL ME THE FUEL PUMP HAD GONE OUT AND THEY ORDERED A NEW ONE WHICH WOULD BE THERE ON TUESDAY. IT WAS COVERED UNDER WARRANTY BUT THEY STILL COULDN'T REIMBURSE ME FOR THE TOW OR RENTAL CAR BECAUSE THE TRUCK HAD 92,000 MILES ON IT. EVEN THOUGH THE TRUCK HAS 100,000 MILE WARRANTY BECAUSE I DIDN'T BUY AN EXTENDED WARRANTY THEY WOULDN'T REIMBURSE. I CALLED FORD CUSTOMER SERVICE TO VOICE MY DISSATISFACTION WITH EVERYTHING HAPPENING AND THEY TOLD ME THEY COULDN'T DO ANYTHING EITHER AND I HAD TO CONTINUE TO TALK TO THE DEALER. I EXPLAINED TO THEM THAT THE FUEL PUMP FAILING HAD THE SAME SAFETY CONCERNS AS THE 05S34 RECALL HAD THAT THE VEHICLE STALLED WHILE IN MOTION WHICH COULD HAVE KILLED ME AND MYPASSENGERS BUT THEY DIDN'T SEEM TO CONCERN WITH IT BECAUSE YOUR ORGANIZATION WASN'T INVOLVED. TUESDAY THE FUEL PUMP ARRIVES BUT IT SEEMS THAT THIS IS A NEW REDESIGNED FUEL PUMP BECAUSE THE OLD STYLE HAD PROBLEMS AND THEY DIDN'T ORDER THE REQUIRED WIRE HARNESS TO GO WITH IT. THURSDAY ARRIVES AND THE NEW WIRE HARNESS FINALLY GETS THERE. I HAVE SEEN MANY PEOPLE ON RV WEBSITE FORUMS AND FORD TRUCK FORUMS WITH THE SAME FUEL PUMP PROBLEM ON 6.0 LITER DIESEL ENGINE TRUCKS. I HOPE YOU FIND THIS COMPELLING ENOUGH TO INVESTIGATE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10137798September 27, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
FORD F-350 DIESEL-2004 CAR SHUT DOWN IN THE PASSING LANE ON PA TURNPIKE. TOWED TO FORD...NO INSULATION ON WIRING HARNESS, SHORTED OUT THE TRUCK. THE TRUCK STOPPED DEAD IN THE ROAD..NOW THE FORD DEALER FIXED IT BY PUTTING INSULATION OVER IT TO GET ME BACK ON THE ROAD. IT HAD BEEN IN THE SHOP THE WEEK BEFORE, AND THE WEEK BEFORE THAT BECAUSE I COMPLAINED OF LOSING POWER ON THE ROAD WHEN I TRAVEL. I DON'T WANT TO HAVE A FIRE WITH MY FAMILY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134044September 23, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
DT: THE CALLER SAYS TRUCK SOMETIMES LOSES POWER. THERE IS NO WARNING THAT IT IS GOING TO HAPPEN EVERY TIME. THE CALLER SAID THAT SOMETIMES THE ENGINE LIGHT WOULD COME ON, AND THEN VEHICLE WOULD LOSE POWER, AND SOMETIMES THE LIGHT WOULD NOT COME ON WHEN HE LOST POWER. IT HAPPENS AT ANY SPEED AND WHEN SITTING STILL. TRUCK HAS BEEN TO DEALER 5 TIMES AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. HE RECENTLY HAD RECALL WORK DONE ON THE WIRING HARNESS. AFTER 170 MILES THE TRUCK CONTINUED TO LOSE POWER. THE CALLER HAD AN APPOINTMENT NEXT TUESDAY WITH DEALER. MANUFACTURER SAID TO KEEP BRINGING IT IN. *AK THE VEHICLE HAS BEEN TAKEN TO THE DEALER EIGHT TIMES FOR THE SAME PROBLEM. THE LAST TIME IT WAS THERE THEY REPLACED THE TURBO AND REPROGRAMMED THE COMPUTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137199September 21, 2005
ELECTRICAL SYSTEM:WIRING, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
DT: THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE VEHICLE HAS BEEN SEEN BY THE DEALER 30 OR 40 TIMES. THE MORE THE VEHICLE IS WORKED ON BY THE DEALER THE WORSE THE PROBLEM BECOMES. AFTER VEHICLES QUITS IT WILL NOT START FOR A FEW MINUTES. THEN WHEN IT STARTS IT SMOKES. THE DEALER DID RECALL REPAIR THE WIRING HARNESS. ALSO, REPAIRS WERE MADE TO TRANSMISSION, RADIATOR, WIRING HARNESS, TURBO HOSE, AND REPROGRAMMED THE COMPUTER. ALL THESE REPAIRS HAVE NOT FIXED THE PROBLEM. THE DEALER LAST INSTRUCTED THE OWNER TO WAIT UNTIL IT QUIT AND THEN THEY WOULD TOW IT TO THE DEALER. THE VEHICLE HAD THIS QUITTING PROBLEM FROM THE TIME IT WAS NEW. THERE WERE NEVER ANY LIGHTS OR WARNING BEFORE THE VEHICLE DIES. THE LAST PROBLEM OCCURRED ABOUT TWENTY MINUTES AGO, AND AT THIS TIME THE VEHICLE WAS NOT TAKEN TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133395September 9, 2005
ELECTRICAL SYSTEM:WIRING
DT: CONSUMER OWNS A 2004 F350 FORD DIESEL. HE BOUGHT VEHICLE NEW WITH ABOUT 3 MILES ON IT. THIS VEHICLE WAS A SAFETY HAZARD. THERE HAS BEEN SEVERAL TIMES THAT HE HAS ALMOST HAD AN ACCIDENT BECAUSE THE VEHICLE STALLED. THE LAST TIME WAS ON AUGUST 16, 2005, HE DROVE THE VEHICLE ABOUT 110 MILES, SHUT OFF VEHICLE, AND LET IT SIT IN THE SHADE FOR ABOUT 20 MINUTES. HE THEN STARTED THE VEHICLE AND DROVE ABOUT 3 TENTHS OF A MILE AND SHUT VEHICLE OFF AGAIN, AND LET IT SIT IN THE SHADE FOR ABOUT AND HOUR AND THIRTY MINUTES. HE THEN TRIED TO START THE VEHICLE AND THE VEHICLE WOULD NOT START. HAS TO ROLL IT OFF TO START IT WHEN THIS HAPPENS. HE HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER TRYING TO GET SOMETHING DONE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, AND FINALLY WANTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT. HE TOOK THE VEHICLE BACK TO DEALER AT FORDS REQUEST, AND VEHICLE WAS STILL AT DEALER BECAUSE HE DID NOT WANT TO PICK IT UP BECAUSE HE DID NOT FEEL THAT IT COULD BE FIXED. THE DEALER STARTED CHARGING A DEDUCTIBLE FOR EACH TIME IT WAS REPAIRED. ON AUGUST 2, 2005 HE TOOK VEHICLE TO DEALER TO HAVE RECALL 05V27000 WORK DONE FOR THE STALLING AND STARTING PROBLEM. DEALER ASSURED HIM THAT THIS WOULD FIX THE STALLING AND RESTART PROBLEM. SINCE THE RECALL REPAIRS WERE DONE THE VEHICLE ALMOST STALLED 3 TIMES, AND ON 2 OCCASIONS DID NOT START. WHEN THE VEHICLE STALLED IT WILL NOT START BACK WITH STARTER, BUT FOR SOME REASON IT WILL ROLL OFF AND START. THE RECALL WORK DID NOT FIX PROBLEM, AND HE WANTED TO HAVE SOMETHING DONE SO THAT HE WILL NO LONGER HAVE TO DEAL WITH THIS. HE DOES WANT VEHICLE REPLACED BY FORD.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135161September 2, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WE PURCHASED 4, 2004 F-350 FORD DIESEL 6.0 LITER AMBULANCE CONVERSIONS. ALL 4 VEHICLES ARE HAVING REOCCURRING ENGINE FAILURES. THE PROBLEMS BEGAN ON SOME OF THE VEHICLES AT LOW MILEAGE. THE DEALER CONTINUES TO "PATCH" THE ENGINE PROBLEM. I HAVE COMMUNICATED WITH SEVERAL OTHER AMBULANCE SERVICES AND HAVE FOUND THAT THEY ARE HAVING THE SAME PROBLEMS. THE FAILURE OF THESE ENGINES WHILE TRANSPORTING CRITICAL PATIENTS CREATS A VERY RISKY AND DANGEROUS SITUATION FOR THE PATIENTS AND A HUGH LIABILITY ISSUE FOR THE PARAMEDICS AND OUR COMPANY.LAST NIGHT ANOTHER ENGINE FAILED WHILE TRANSPORTING AN 18 YEAR OLD WITH A BROKEN NECK TO A HIGHER LEVEL HOSPITAL. THE DELIVERY OF THE PATIENT WAS DELAYED UNNECESSARILY BECAUSE ANOTHER AMBULANCE SERVICE HAD TO BE CALLED AND WAITED ON TO GET TO MY CREW TO TRANSPORT THE PATIENT. THIS HAPPENS ALMOST EACH TIME I SENT ONE OF THESE AMBULANCES ON A TRIP. NOT ONLY IS THE PATIENT PLACED IN DANGER, BUT MY COMPANY IS QUICKLY GETTING AN UNFAVORABLY REPUTATION BECAUSE OF THESE BREAKDOWNS. THIS IS COSTING US BUSINESS. MY PARAMEDICS ARE REFUSING TO DRIVE THESE VEHICLES BECAUSE OF THE RISK OF LIABILITY THAT THEY MAY HAVE KNOWING THE MECHANICAL HISTORY OF THESE VEHICLES. ALL OF THE TRUCKS ARE STILL UNDER THE 100,000 MILE WARRANTY. FORD HAS SHOWN NO INTEREST IN HELPING US WITH THIS ISSUE. EVEN IF THE ENGINES MAKE IT TO 100,000 MILES , I KNOW THAT THEY WILL NOT LAST MUCH PAST THAT. PLEASE LOOK INTO THIS. WE ARE PAYING GOOD MONEY OUT EACH MONTH FOR VEHICLES THAT WILL NOT DO THE JOB . THE GEORGIA LEMON LAW DOES NOT APPLY TO US . HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135205September 2, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A 2004 FORD F350 AND A F250 BOTH HAVE THE 6.0L DIESEL ENGINE. THERE IS A REAL PROBLEM WITH THE FUEL INJECTORS AND TURBO AND POSSIBLY THE FUEL PUMP ACCORDING TO THE DEALER. BOTH TRUCKS LOAD UP AND START TO RUN VERY ROUGHT THE ONLY WAY TO STOP THE SITUATION IS TO FLOOR THE THROTTLE INTILL IT CLEARS UP PRODUCING AN EXTREMELY AMOUNT OF BLACK SMOG. SEVERAL TIMES THE TRUCKS HAVE STALLED WHILE DRIVING LEAVING US WITHOUT POWER BRAKES AND STEERING. RET URN TRIPS TO THE NEAREST DEALER HAVE NOT BEEN A GOOD EXPERINCE THEY TELL US THAT BECAUSE THERE ARE SO MANY 6.0L DIESELS WITH THE SAME PROBLEM FORD IS SLAPPING THEM ON THIER HANDS FOR FIXING THESE PROBLEMS WITH THE DRIVIABILITY WARRENTY. I LEFT THE DEALER NOT SURE WHERE TO TURN THE TRUCKS ARE NOT FIXED AND THIS CONDITIONS DO CREATE A HAZARD. THE DEALER EVEN TOLD ME THEY HAD A WHOLE FLEET OF SCHOOL BUSES WITH THE SAME PROBLEM THEY WERE FIXING SO THE PROBLEM IS NOT JUST MY PROBLEM THEY KNOW OF THE PROBLEM AND EVEN KNOW OF THE SOLUTION WITHOUT EVEN LOOKING BUT IT APPEARS FORD IS HOLDING THE DEALERS HOSTAGE AND LEAVING THE CUSTOMERS WITH A HAZARDOUS VECHICLE. I FEEL THIS IS NOT A DRIVIABLITY WARRENTY BUT A SERIOUS RECALL ISSUE. THANKS FOR ANY HELP YOU CAN DO WITH THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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