Ford F-250 Complaints (2011)

370 consumer complaints on file.

#10928968December 1, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY. THE BRAKE PEDAL HAD TO BE DEPRESSED AND THE VEHICLE HAD TO ALMOST COME TO A COMPLETE STOP TO KEEP IT FROM WOBBLING. THE DEALER CONFIRMED THAT THERE WAS A WOBBLE IN THE FRONT END OF THE VEHICLE AND THAT A WOBBLE BAR WOULD NEED TO BE PLACED ON THE VEHICLE; HOWEVER, THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/26/17*LJ UPDATED 7/12/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919659October 27, 2016
EQUIPMENT:OTHER:LABELS
I PURCHASED A NEW DIESEL 2011 F-250 LARIAT 4X4 CREW CAB 172' WB. I BOUGHT THE TRUCK BASED ON THE CHARTS IN A FORD BROCHURE. ACCORDING TO THE PAYLOAD CHART ON PAGE 39 OF THE BROCHURE, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 2,210 LBS. ACCORDING TO THE TOWING CHART, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 15% OF 15,700 LBS., WHICH IS 2,355 LBS. I DID NOT DISCOVER THE DISCREPANCY BETWEEN FORD'S PUBLISHED RATINGS AND THE ACTUAL CAPACITY OF THE TRUCK AT THE TIME OF PURCHASE BECAUSE THERE WERE NO FOOT NOTES IN THE PRINTED BROCHURE INDICATING THE PUBLISHED RATINGS WOULD NOT APPLY TO MY TRUCK AND BECAUSE OF WHERE FORD PLACED THE TIRE AND LOADING INFORMATION LABEL. ACCORDING TO THE NHTSA, FOR 'VEHICLES OTHER THAN MOTORCYCLES OR TRAILERS, THE LABEL MUST BE AFFIXED TO EITHER THE HINGE PILLAR, DOOR-LATCH POST, OR THE DOOR EDGE THAT MEETS THE DOOR-LATCH POST, NEXT TO THE DRIVER'S SEATING POSITION.' FORD PLACED THE LABEL ON THE BODY BELOW THE B PILLAR AND FACING DOWN. THE LABEL COULD NOT BE READ WHEN ENTERING THE VEHICLE AND COULD ONLY BE READ BY SITTING OR KNEELING ON THE GROUND. I DISCOVERED A JULY 30, 2014 ARTICLE IN AUTOMOTIVE NEWS THAT REVEALED STANDARD EQUIPMENT PARTS WERE REMOVED FROM SUPER DUTY TRUCKS BEGINNING WITH THE 2011 MODEL YEAR WHEN DETERMINING THE MAXIMUM PAYLOAD. THE PARTS INCLUDED, BUT WERE NOT LIMITED TO, THE SPARE TIRE, TIRE JACK, RADIO, AND CENTER CONSOLE. THE FORD BROCHURE DID NOT INDICATE THAT THE RATINGS WERE ESTABLISHED BY REMOVING STANDARD EQUIPMENT. WHEN I CONTACTED FORD ABOUT THE ISSUE, I WAS TOLD THAT THE DISCREPANCY BETWEEN THE PUBLISHED RATINGS AND MY TRUCK'S ACTUAL PAYLOAD WAS DUE TO 'OPTIONS.' FORD'S BROCHURE NEITHER FOOT NOTED THE RATINGS CHARTS NOR DISCLOSED THAT FORD HAD REMOVED STANDARD EQUIPMENT TO ESTABLISH THE RATINGS IN THE CHARTS. *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917909October 21, 2016
SUSPENSION
WHEN TRAVELLING 45-50 MPH TWICE MY TRUCK HAS EXPERIENCED THE DEATH WOBBLE. NOW AT SPEEDS AT 62 MPH OR GREATER THE WHEELS SHIMMY BACK AND FORTH CAUSING THE STEERING WHEEL TO MOVE BACK AND FORTH ABOUT 4". IT GETS CRAZIER IF I HIT A BUMP. THIS MAKES FOR A SCARY RIDE. IT ONLY HAS 35K MILES ON IT. IT IS COMPLETELY STOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915334October 11, 2016
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2011 FORD F-250 SD EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT275/65R18. WHILE DRIVING 55 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. IN ADDITION, THE CONTACT FELT THE TREAD HITTING THE VEHICLE. UPON PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE CONTACT NOTICED THAT THE TREAD HAD COMPLETELY SEPARATED FROM THE TIRE. THE VEHICLE HAD A SPARE TIRE INSTALLED BY THE TOW COMPANY. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915004October 10, 2016
STEERING, SUSPENSION, WHEELS
THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN THE INTERSTATE OR ANY SPEEDS OVER 40MPH. THE REAR END HAS TOO MUCH PLAY IN IT!!I BELIEVE THAT IT IS CAUSING THE FRAME TO BEND AND SUSPENSION PARTS TO GO BAD OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913843October 4, 2016
ENGINE
ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. MILES. IT IS SAD THAT A SMALL PART LIKE THAT CAN CAUSE AN ENGINE FAILURE. HAD TO BUY A NEW MOTOR ($15,000. AND THEY WOULD ONLY WARRANTY IT FOR 2 YEARS.) WAS TOLD I COULD HAVE MY TRUCK BACK IN 5 DAYS. IT TOOK 5 WKS TO GET MY TRUCK BACK WITH THE NEW ENGINE. PICKED IT UP AT 4PM ON WEDNESDAY. THURSDAY AT 9:30AM CHECK ENGINE LIGHT CAME ON. THE CHECK ENGINE LIGHT HAS COME ON THREE MORE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906454September 14, 2016
FUEL/PROPULSION SYSTEM
DRIVING ON FREEWAY AT 65 MPH MOTOR SHUT DOWN. AFTER TAKING IT TO THE SHOP I WAS INFORMED THAT THE FUEL PUMP HAD FAILED. I WAS TOLD BY THE SERVICE WRITHER THAT A NUMBER OF THE FUEL PUMPS HAS FAILED ON TRUCKS LIKE MINE. COST TO FIX $8,400.00!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899123August 29, 2016
STEERING, SUSPENSION
WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS A DESIGN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR. A PERSON SHOULD NOT SPEND $60,000 ON A VEHICLE ONLY TO HAVE TO TURN AROUND AND SINK THOUSANDS MORE JUST TO HAVE A SAFE VEHICLE. THIS SHOULD BE A RECALL AND CORRECTED BY FORD. HOW MANY CRASHES/DEATHS HAVE HAPPENED BUT HAVE NOT BEEN ATTRIBUTED TO THIS AS IT HAS NOT OFFICIALLY BEEN A RECALL ISSUE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899388August 29, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897850August 23, 2016
ELECTRICAL SYSTEM
OUR 2011 FORD F-250 SUPER DUTY (DIESEL) HAS ISSUES WITH THE EGT SENSORS. THIS IS THE 4TH ONE TO GO BAD. WE HAVE HAD OTHERS REPLACED UNDER WARRANTY BUT IT IS NOW OUT OF WARRANTY. IT APPEARS TO ME THAT FORD HAS AN ISSUE WITH THESE SENSORS AND NEEDS TO DO SOMETHING ABOUT RECTIFYING THIS. THIS TIME WE WERE IN LEXINGTON, KY (OVER 2 HOURS FROM HOME). THE DEALERSHIP TOLD ME PREVIOUSLY WE COULD COULD SAFELY DRIVE THE TRUCK, SO WE CAME HOME. THERE IS CERTAINLY A PROBLEM WITH THESE EGT SENSORS THAT NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882426July 4, 2016
ENGINE, UNKNOWN OR OTHER
PULLING MY FIFTH WHEEL TRAILER UP A HILL AT 50MPH THE ENGINE JUST SHUT DOWN VERY ABRUPTLY. NO ALARMS OR LIGHTS THAT I SAW. AFTER LETTING IT SIT FOR A MINUTE OR SO, PUT IT IN PARK AND IT RESTARTED, OIL TEMP AT 240, TRANS: TEMP AT 201. FIRST TIME THIS HAS HAPPENED. A LITTLE OVER 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874517June 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE HAS EXPERIENCED NO POWER WHILE ACCELERATING ONTO A STATE HIGHWAY. ACCELERATION WAS EXTREMELY SLOW AND CREATED A DANGEROUS SITUATION IN WHICH THE VEHICLE HAD TO BE PULLED OVER ON THE SHOULDER IMMEDIATELY TO MOVE OUT OF THE WAY OF TRAFFIC, WHICH WAS VERY FAR AWAY WHEN I INITIAL PULLED OUT ON THE HIGHWAY. THIS OCCURRED MULTIPLE TIMES AND AT RANDOM. THE VEHICLE COULD ONLY REACH 40 MPH ON FLAT HIGHWAY AND WHILE DRIVING ON MOUNTAIN ROADS, THIS WOULD DECREASE TO A MAXIMUM SPEED OF 20 MPH. THIS WOULD CREATE A SIGNIFICANTLY DANGEROUS SITUATION IF ON WAS CROSSING AN INTERSECTION WITH ONCOMING TRAFFIC. AND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874518June 16, 2016
ENGINE
WHILE DRIVING AT 35 MPH ON CITY STREET "STOP SAFELY NOW" APPEARED ON THE DASH SCREEN. WITHIN A FEW SECOND THE VEHICLE SHUT DOWN, WHICH ELIMINATED THE POWER BRAKES AND STEERING, WHILE STILL AT 35 MPH. THIS MADE THE VEHICLE DIFFICULT TO CONTROL AND STOP. VEHICLE WOULD NOT RESTART, LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND OUT OF TRAFFIC. THIS TURNED OUT TO BE ANY EGT SENSOR FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874169June 14, 2016
TIRES, TIRES:TREAD/BELT
WHILE TOWING A TRAVEL TRAILER AT 55 MPH WITH 2011 F250, EXPERIENCED SUDDEN TIRE ROUGHNESS/BOUNCING. TIRES WERE ORIGINAL EQUIPMENT WITH APPROX. 10,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-REAR TIRE. THEN A MONTH LATER, WHILE TRAVELING AT 70 MPH WITH NO LOAD, THE SAME THING HAPPENED AT APPROX. 12,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-FRONT TIRE. ALL 4 ORIGINAL TIRES AND SPARE WERE FROM SAME LOT. CANNOT TRUST THESE CONTINENTAL TIRES, SO HAVE REPLACED WITH ANOTHER BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873154June 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862512May 2, 2016
ENGINE
THE TRUCK THAT I OWN HAS NO ACCIDENTS, NO DAMAGES, 75K MILES ON IT AND THE RADIATOR IS PREMATURELY FAILING. THIS COOLANT LEAK ON THE LOWER DRIVER'S SIDE IS A REOCCURRING ISSUE WITH THIS MODEL VEHICLE AND WOULD CAUSE THE ENGINE TO OVERHEAT. FORD IS AWARE OF THE ISSUE AND HAS REFUSED TO RECALL THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853474April 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS, MASTER CYLINDER, AND ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/17/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851784March 26, 2016
SUSPENSION
FOR DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846397March 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846200March 11, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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