Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10299057January 11, 2010
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLEW OUT AFTER STOPPING FOR RED LIGHT. SHUT OFF ENGINE, POPPED THE HOOD AND THERE WAS A SMALL FIRE UNDER THE HOOD. I WAS ABLE TO PUT THE FIRE OUT QUICKLY WITH MY SHIRT. COP WAS DAMAGED, TRIED TO RE-INSTALL PLUG, BUT THE THREADS IN THE HEAD WERE STRIPPED. I WAS ABLE TO JUST SNUG THE PLUG DOWN ENOUGH TO GET ME HOME. ABOUT .5 MI. I WAS STOPPED IN THE MIDDLE OF THE ROAD WITH TRAFFIC GOING AROUND ME BOTH DIRECTIONS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10298459January 6, 2010
VEHICLE SPEED CONTROL
I RECEIVED A RECALL IN OCTOBER 2009 FOR MY FORD F-250 PICK UP (FORD RECALL 05S28) I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THAT THE DEFECTIVE PART (SPEED CONTROL DEACTIVATION SWITCH) CAUSED BRAKE FLUID TO LEAK INTO THE WIRING HARNESS AND FUSE PANEL DAMAGING BOTH TO THE POINT THEY NEED TO BE REPLACED. I WAS TOLD THAT FORD WOULD ONLY REPLACE THE BAD PART AND NOT THE DAMAGE IT CAUSED. FORD REPAIR TECH TOLD ME DEFECTIVE PART CAUSED DAMAGE DESCRIBED ABOVE AND AFTER DEALING WITH SEVERAL DIFFERENT PEOPLE FROM FORD AND CUSTOMER SERVICE THEY STILL REFUSE TO FIX THE DAMAGE ESTIMATED AT OVER $2000. I FILED COMPLAINT WITH BBB BUT THEY STATED THIS ITEM COULD NOT BE COVERED BY THEM AS THE VEHICLE IS OVER 3 YEARS OLD. I HAVE BEEN WITHOUT THE VEHICLE FOR OVER 2 MONTHS AND CAN FIND NO AGENCY TO HELP ME. I TRIED SEVERAL FORMS OF RECOURSE WITH FORD TO NO AVAIL. THEY STATE THE RECALL WAS ISSUED TO LONG AGO HOWEVER THE NOTICE I RECEIVED IN OCTOBER 2009 WAS THE FIRST I RECEIVED ON THE MATTER. CAN YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294332December 2, 2009
TIRES, TIRES:SIDEWALL
WE HAD PURCHASED 4 TBC WILD COUNTRY RADIAL XTX SPORT TIRES WHICH WERE MANUFACTURED DURING A RECENT RECALL PERIOD. THE TIRES WERE REPLACED WITH A NEW SET IN MAY 'O8 THAT WE WERE TOLD WERE MANUFACTURED AFTER THE DATES OF THE RECALL PERIOD. WE JUST NOTICED CRACKS IN THE SIDEWALLS OF THESE NEWER TIRES (WE HAVE APPROX. 34,000 MILES ON THE TIRES). WE ARE NOT CERTAIN WHEN THESE CRACKS MAY HAVE APPEARED, OR AT WHAT MILEAGE. MY WIFE TOOK THE VEHICLE BACK TO THE TIRE DEALER (LES SCHWAB TIRE CENTER IN REDMOND, OR) THE DEALER SAID THAT THE TIRES HAVE SIDEWALL SEPARATION (WHICH I BELIEVE IS WHAT THE PROBLEM WAS WITH THE TIRES THAT WERE THE SUBJECT OF THE LAST RECALL), THAT THE CAUSE IS FROM RUNNING THE TIRES UNDER THE RECOMMENDED PRESSURE AND THAT THEY ARE WILLING TO PRORATE THE TIRES. WE HAVE THE TIRE PRESSURE CHECKED EVERY COUPLE OF MONTHS WITH AN OIL CHANGE, SO THE TIRES WERE NOT RUNNING UNDER PRESSURE FOR THE ENTIRE TIME WE HAVE HAD THEM, AND OF COURSE WE ARE NOT CERTAIN IF THEY WERE ALL ACTUALLY "UNDER PRESSURE" TODAY, OR WE WERE JUST TOLD THAT. I WOULD LIKE TO KNOW IF YOU HAVE HAD ANY OTHER REPORTS OF THIS PROBLEM RE-SURFACING WITH THIS PARTICULAR TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294057November 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-250. HE NOTICED FLAMES EMERGING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 168000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10292929November 19, 2009
ENGINE AND ENGINE COOLING:ENGINE
5:30 MONDAY MORNING I STARTED MY 2002 FORD F250 SUPERDUTY PICKUP, AS SOON AS MY TRUCK STARTED THERE WAS A HUGE EXPLOSION AND A BIG FIRE BALL FLASH FROM UNDER MY HOOD FOLLOWED BY SMOKE AND THE ODOR OF PLASTIC BURNING AND GAS FUMES. I IMMEDIATELY SHUT THE TRUCK OFF AND OPENED THE HOOD, AFTER SOME INVESTIGATION I WAS AMAZED TO SEE THAT A SPARK PLUG HAD COMPLETELY BLOWN OUT OF THE HEAD OF MY ENGINE. I WAS HAPPY TO SEE THAT THE FIRE WAS MINIMAL BUT I WAS COMPLETELY AMAZED THAT A PLUG BLEW OUT OF MY ENGINE. ABOUT SEVEN OR SO DAYS AGO MY ENGINE STARTED TO MAKE A TAPPING NOISE UNDER THE HOOD, I KNEW THAT IT COULD BE A LIFTER BECAUSE OF THE OVER HEAD CAM BUT NOW I GUESS I KNOW WHAT THAT NOISE WAS, JUST THE GASES PUSHING THROUGH THE THREADS OF THE PLUG. NO ONE WAS HURT AND MY TRUCK DIDN'T BURN TO THE GROUND, BUT I DID HAVE TO BORROW MY WIFE'S TRUCK ALL WEEK AND WORK OUT RIDES WHILE MINE WAS IN THE SHOP. I AM A CARPENTER AND NEED MY TRUCK EVERY DAY SO WHEN THIS HAPPENED I KNEW I HAD TO FIND INFORMATION ON THIS PROBLEM. I WAS AMAZED TO FIND THAT THERE WERE MANY PEOPLE I KNOW THAT THIS HAPPENED TO, SO I LOOKED INTO IT MORE AND FOUND THAT THERE ARE MANY PEOPLE TALKING ABOUT IT ON THE COMPUTER WITH THE EXACT SAME EXPERIENCE AS ME SOME WITH MORE DAMAGE AND SOME SAY IT HAPPENED SEVERAL TIMES IN THE SAME ENGINE. THERE ARE MANY REPAIR KIT OPTIONS AVAILABLE FOR THIS PROBLEM IN THE FORD ENGINES, IT SEAMS QUITE OBVIOUS TO ME THAT THIS IS A HUGE PROBLEM THAT FORD MUST BE RESPONSIBLE FOR, I KNOW I'M NOT I TAKE CARE OF MY TRUCK AND HAVE ALWAYS MAINTAINED IT AT HIGH LEVEL. FORD SAYS THAT THE PLUGS ARE BLOWING OUT BECAUSE OF IMPROPER TORQUING WELL I GUESS THEY MUST HAVE DONE THAT WRONG IN THE PLANT WHEN THE TRUCK WAS BUILT BECAUSE THEY WERE NEVER CHANGED OR TOUCHED BY ANYONE ELSE. AFTER LOOKING INTO THIS PROBLEM I CANT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL TO FIX THIS PROBLEM INSTEAD FORD JUST MAKES MONEY OFF CONSUMERS ON IT BY SELLING THEM NEW HEADS FOR THE ENGINES AND THE LABOR $1500. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10288644October 16, 2009
STEERING
I HAVE A FORD F-250 SD 4X4 TRUCK. WHEN DRIVING ON THE HIGHWAY, IF I HIT ANY POTHOLES OR BUMPS IN THE ROAD THE FRONT END SHAKES VIOLENTLY AND CAUSES ME TO HAVE TO SLOW TO SPEEDS WELL BELOW THE LIMIT. THIS HAS NEARLY CAUSED ME TO WRECK MY TRUCK OR HAVE SOME REAREND ME ON THE HIGHWAY 3 DIFFERENT TIMES. AT THIS POINT THE TRUCK JUST SITS BECAUSE I CANT FIGURE OUT WHAT TO DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285570September 28, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I HAVE A 2002 FORD F250 3/4 TON 4-DOOR LONG BOX TRUCK. IT WAS A WYOMING HIGHWAY DEPARTMENT TRUCK. I GOT IT IN JANUARY AND IT WAS RUNNING GREAT WITH 170,000 MILES ON IT, THEN THE # 3 SPARK PLUG WAS SPIT OUT OF THE ENGINE ON STARTUP, AFTER IT SAT FOR A HALF HOUR IN SEPTEMBER. THE COIL PACK ALSO WAS SPIT OUT AND WAS DANGLING OUT ON THE VALVE COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282194August 28, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F250 WITH A TRITON V8 5.4L ENGINE HAD THE SPARK PLUG BLOWN OUT OF THE CYLINDER HEAD AND DESTROYED THE IGNITION COIL. APPARENTLY THIS IS AN EXTREMELY COMMON PROBLEM AND FORD IS UNWILLING TO DO ANYTHING. COST OF REPAIR IS $1100.00. COULD POTENTIALLY START A FIRE AS FUEL AIR MIXTURE ESCAPE THE CYLINDER THE COIL WAS SPARKING AGAINST THE ENGINE AND THIS COULD HAVE STARTED A FIRE. THE ORIGINAL FACTORY PLUGS WERE INSTALLED IN THE ENGINE, AND THE ENGINE HAS NEVER BEEN SERVICED BY ANYONE EXCEPT THE FORD DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281641August 25, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING MY 2002 FORD F250 SUPER DUTY (5.4L V-8) I EXPERIENCED A POPPING SOUND FROM UNDER THE HOOD WHICH INCREASED IN VOLUME VERY QUICKLY. I PULLED OVER (ON A BUSY HIGHWAY) AND HAD TO BE TOWED TO A SHOP WHERE I LEARNED THAT A SPARK PLUG HAD BEEN EJECTED. THE REPAIR, WHICH WAS ABOUT THE MOST MINIMAL THAT COULD BE DONE, COST ME OVER $600.00, WITH NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. MY INTERNET RESEARCH ON THIS INDICATES THAT THERE HAVE BEEN LITERALLY THOUSANDS OF THESE INCIDENTS INVOLVING FORD ENGINES. FORD CLEARLY KNOWS ABOUT THIS, BUT DOES NOT ACKNOWLEDGE IT, DOES NOT ASSIST WITH THE COSTS, AND WILL NOT RECALL THE ENGINES. THIS IS NOT JUST A VERY COSTLY INCONVENIENCE - IT IS A CLEAR-CUT SAFETY ISSUE THAT STRANDS VEHICLES ON BUSY HIGHWAYS AND HAS RESULTED IN NUMEROUS FIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280723August 17, 2009
ENGINE AND ENGINE COOLING
FORD F-250 5.4 L WHILE DRIVING LOW SPEED, HEARD LOUD POP IN ENGINE COMPARTMENT, SPARK PLUG EJECTED FROM HEAD. DISCOVERED THAT THIS IS A COMMON OCCURRENCE WITH ALUMINUM HEAD ENGINES, ESP FORD 1989 THROUGH 2005 4.6 AND 5.4 LITER ENGINES. PROBLEM IS THE RESULT OF 5 THREAD DEPTH IN HEAD INSTEAD ON NEW SPEC OF 7. PREVENTIVE MEASURES, REMOVE PLUGS, CLEAN CARBON FROM THREADS, REINSTALL PLUG, TORQUE TO REQUIRED FOOT POUNDS. WHY FORD OR DEALER DOESN'T TELL YOU THIS IS CRIMINAL. THAT'S WHY I NOW DRIVE A TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279556August 6, 2009
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 35 MPH, A SPARK PLUG WAS EJECTED FROM MY 2002 FORD F-250 5.4L V8 PICKUP TRUCK, CAUSING THE ENGINE TO STALL AND RESULTING IN A LOSS OF POWER FOR STEERING AND BRAKING. I'M TOLD BY MY MECHANIC TODAY, WHO IDENTIFIED THE PROBLEM EVEN BEFORE I TOLD HIM WHY I WAS THERE, THAT THIS IS DUE TO A KNOWN DEFECT WITH MANY FORD ENGINES, BUT THAT NO RECALL WAS EVER ISSUED. GIVEN THE DANGER OF FUEL VAPORS ESCAPING FROM THE SPARK PLUG HOLE AND RISK OF FIRE, PERHAPS THE NHTSA SHOULD PRESS FORD ON THE ISSUE IF IT REALLY IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279340August 4, 2009
ENGINE AND ENGINE COOLING
TWO SPARK PLUG SO FAR HAVE BEEN EJECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278992July 31, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THERE WAS REDUCED ENGINE POWER. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE ENGINE WAS RESTARTED AFTER A FEW MINUTES AND THE CONTACT HEARD AN EXTREMELY LOUD NOISE. THE VEHICLE IS IN THE PROCESS OF BEING TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 89,000. UPDATED 09/01/09 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277989July 22, 2009
ENGINE AND ENGINE COOLING
THE NUMBER THREE SPARK PLUG BLEW OUT AND CAUSED A SMALL FIRE THAT WAS EXTINGUISHED WITH A LARGE SLURPEE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277491July 20, 2009
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE STEERING WHEEL. HE ALSO NOTICED THAT THE BRAKES WERE INTERTWINED WITH THE STEERING EQUIPMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 02/02/10 *BF THE CONSUMER STATED WHILE TRAVELING IN A 35 MPH ZONE, ON A CURVED ROAD, HE HEARD A NOISE COMING FORM THE ENGINE COMPARTMENT. HE WAS IN THE MIDDLE OF A STRONG RIGHT TURN WHEN SUDDENLY HE WAS UNABLE TO STEER THE VEHICLE WITHOUT EXTREME EFFORT ON HIS PART. WHEN THE STEERING FAILED HE TRIED TO APPLY THE BRAKES, BUT THEY ALSO FAILED. THE CAUSE OF THE PROBLEM, WAS THE POWER STEERING HOSE CHAFFED AGAINST THE STEERING SECTOR AND RUBBED A HOLE IN THE HOSE, ALLOWING FLUID TO ESCAPE, DISRUPTING THE STEERING CONTROL. UPDATED 02/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275728July 3, 2009
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS INTERMITTENTLY. OCCURS OFTEN IN INTERSECTIONS WHEN TAKING OFF. CREATES A VERY DANGEROUS SITUATION. THE SAME YEAR, MAKE, MODEL NUMBER AND ENGINE TYPE HAVE BEEN RECALLED, HOWEVER, OUR VIN WAS NOT INCLUDED SO FORD WILL NOT HONOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275460July 1, 2009
SERVICE BRAKES, HYDRAULIC
VEHICLE WAS ONE MONTH OLD WHEN STEERING WHEL SHOOK WHEN BRAKES APPLIED. VEHICLE NOW HAS 49,000 MILES AND AGAIN THE SAME PROBLEM. BOTH TIMES ROTORS HAD TO BE TURNED AND PAD REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275372June 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING 60 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM THE ENGINE. SHE EXAMINED THE VEHICLE AND NOTICED THAT A SPARK PLUG EJECTED OUT OF THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE CURRENT AND FAILURE MILEAGES WERE 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272595June 1, 2009
ENGINE AND ENGINE COOLING
I PURCHASED AN F250 2002 TRITON V8 SUPER DUTY MID YEAR 2007. LESS THAN A YEAR AFTER THE PURCHASE A SPARK PLUG BLEW OUT OF THE MANIFOLD. THIS ALL HAPPENED UNDER NORMAL HIGHWAY DRIVING CONDITIONS. THE DEALER PUT IN AN INSERT, RETHREADED IT AND REPLACED SPARK PLUG. ALMOST A YEAR TO THE DAY IT HAPPENED AGAIN. SO NOW #2 & #4 HAVE BLOWN OUT. ON 5/30/09 A THIRD ONE BLEW OUT. ALL ON THE LEFT SIDE (PASSENGER SIDE) OF THE MANIFOLD. SO NOW #2, #3 AND #4 HAVE BLOWN OUT. I RESEARCHED THE INCIDENT ONLINE AND HAVE FOUND 500 OTHER CASES. I'M CURIOUS HOW MANY ARE REALLY OUT THERE THAT WEREN'T REPORTED. I'VE BEEN FORTUNATE BECAUSE IN SOME CASES THE SPARK PLUG BLEW THROUGH THE HOOD OR DAMAGED THE MANIFOLD. I DO HOWEVER WONDER WHAT DAMAGE IS OCCURRING EACH TIME IT HAPPENS. HOW MANY REPORTS OR HOW MANY VEHICLES DOES IT TAKE BEFORE THERE'S A RECALL? EVEN THOUGH I HAVE EXTENDED WARRANTY I'VE BEEN CHARGED A DEDUCTIBLE EACH TIME AND NOW FACE A THIRD IF MY WARRANTY IS STILL GOOD. I HAVE ONE MORE PLUG ON THAT SIDE THAT HASN'T BLOWN YET AND SINCE THIS ONE WAS ONLY 7 MONTHS SINCE THE LAST ONE I SUSPECT I'LL BE PAYING AGAIN. I SAW ONLINE WHERE IT WAS SUGGESTED AS A PISTON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267892May 6, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
APPROXIMATELY 5 DAYS BEFORE THE FAILURE, I BEGAN TO HEAR AN EXHAUST LEAK. I KEPT DRIVING MY TRUCK ASSUMING IT WAS JUST A SMALL LEAK IN THE EXHAUST SYSTEM. ON APRIL 29, THE SPARK PLUG BLEW OUT OF THE HEAD OF MY V10 TAKING THE LAST FEW THREADS WITH IT. THE DEALER SAYS, BEST CASE SCENARIO I NEED A HELICOIL REPAIR, COSTING AROUND $600, WORSE CASE SCENARIO, THE FAILURE COULD COST ME MY ENGINE. $1000'S OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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