Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10402181May 20, 2011
STEERING
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THE STEERING WHEEL PULLED TO THE LEFT AND TO THE RIGHT WHEN THE CONTACT MADE A LEFT TURN AND THE CONTACT WAS FORCED TO PULL THE VEHICLE ONTO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER THE FIRST TIME THE FAILURE OCCURRED AND THE STEERING GEAR BOX WAS REPLACED, BUT THE FAILURE RECURRED AFTER ONE WEEK. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY WERE TOLD THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED MORE OFTEN AT LOWER SPEEDS THAN HIGHER SPEEDS. THE FAILURE MILEAGE WAS 165,080 AND THE CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399949May 10, 2011
ENGINE AND ENGINE COOLING
ON SUNDAY MAY 1ST. I WAS DRIVING MY FORD F250 ON THE FREEWAY AND NOTICED THAT SMOKE WAS COMING OUT OF THE DASHBOARD, AND OUT OF THE AC VENTS. I PULLED OVER TO THE EMERGENCY LANE OF THE FREEWAY AND OPENED THE HOOD, WE SAW NO SMOKE NOR FIRE UNDER THE HOOD BUT JUST TO BE ON THE SAFE SIDE I DISCONNECTED THE BATTERY. THE SMOKE CONTINUED COMING OUT THROUGH THE DASHBOARD I THEN PROCEEDED TO CALL AAA AND THEY CALLED THE POLICE. MY SON THEN CALLED 911, AND BEFORE THE FIRE DEPARTMENT ARRIVED TO THE SCENE THAT TRUCK CAUGHT FIRE AND KEPT BURNING UNTIL THE FIRE DEPT. TURNED IT OFF. THE TRUCK IS NOW A TOTAL LOSS, ASIDE FROM MY TRUCK BURNING UP I HAD ALOT OF WORK TOOLS THAT BURNED IN THE FIRE AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10398131April 28, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPERDUTY. THE CONTACT CRASHED INTO A VEHICLE WHILE DRIVING 65 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AS A RESULT OF THE LACK OF THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD TAKE HIS INFORMATION AND WOULD MOST LIKELY INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10395690April 13, 2011
ENGINE AND ENGINE COOLING
THERE WAS NO EVENT LEADING UP TO THIS FAILURE IT JUST HAPPENED THE SPARK PLUG AND COIL BLEW OUT OF THE CYL HEAD OF THE ENGINE CAUSING A LOUD NOISE AND SEVERE LOST OF POWER. THE TRUCK HAD TO BE TOWED TO THE REPAIR SHOP TO REPAIR THE HEAD AND RETHREAD THE SPARK PLUG HOLE. LOOKING ON THE INTERNET FOR THIS SAME PROBLEM AND FOUND HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378394January 24, 2011
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 FORD F250 EQUIPPED WITH PIRELLI SCORPION ZERO ASIMMETRICO LT235/85R/16/E1 TIRES. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT NOTICED THUMPING. THE CONTACT INSPECTED THE TIRE AND FELT THE TIRE HAD A RAISED PORTION ON THE TREAD AREA. THE TIRE WAS REPLACED WITH A NEW TIRE. THE CONTACT STATED HE EXPERIENCED THE SAME FAILURE WITH THE NEW TIRE AS WELL AS THE OTHER THREE TIRES ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THERE WAS NO RECALL ON THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 90,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374739January 5, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL
THE WIRING HARNESS FOR THE INJECTORS STARTED FALLING APART. DEALER WHERE I BOUGHT THE TRUCK NEW SAID THEY HAVE BEEN HAVING PROBLEMS WITH THE HARNESS. THEY SAID THEY HAVE A NEW AND IMPROVED HARNESS THAT WILL NOT FALL APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367232November 23, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO SHAKE WITH A VIBRATION. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO STATED THAT ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DIFFERENT MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362657October 27, 2010
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED WHILE DRIVING ATA ANY SPEED, THE DRIVER SIDE SEAT BELT DETACHED INDEPENDENTLY. THE CONTACT STATED THAT IF THE SEAT BELT WERE TO DETACH DURING A CRASH, IT COULD CAUSE LIFE THREATENING INJURIES. THE CONTACT LOCATED A RECALL FOR THE SEAT BELTS (NHTSA CAMPING ID NUMBER: 01V227001 SEAT BELTS:FRONT:BUCKLE ASSEMBLY ) BUT THE RECALL WAS FOR THE 2001 MODEL AND NOT THE 2002 MODEL. THE CONTACT STATED THAT THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL BECAUSE THE CONSUMER EXPERIENCED THE EXACT SAME CONSEQUENCE AS STATED IN THE RECALL FOR THE 2001 MODEL F-250. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. UPDATED 03/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358363September 29, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2002 FORD F-250 5.4L TRITON MOTOR. 95,950 MILES ON ENG. SPARK PLUG BLOW OUT. JUST COST ME $775 DOLLARS TO HAVE SPARK PLUG INSERT,NEW SPARK PLUG, AND SPARK PLUG COIL REPLACED. I DID NOT GET THE OLD PARTS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355179September 13, 2010
TIRES:TREAD/BELT, TIRES
8 AUG 2010 11:25AM; PASSENGER FRONT FIRESTONE STEELTEX A/T LT265/75R16D ON 02 F250 FX4 LARIAT SUPER DUTY CREW CAB; TREAD SEPARATED CAUSED F250 ON MISSOURI E.B. I-44 102.6 MILE MARKER TO GO INTO DITCH HITTING 3 ROCK OUTCROPPINGS TOTALING TRUCK. WIFE HIT WINDSHIELD HAD C/T SCAN AT E/R COX SOUTH HOSPITAL IN SPRINGFIELD, MO. DUE TO BRAIN SWELLING + OTHER INJURIES. DRIVER: ROGER SUFFERED SOFT TISSUE INJURIES. 13-MONTH "RJ" MINOR INJURIES. MO. HWY PATROL REPORT #:08081000600 DESCRIBES ACCIDENT. NUMEROUS PHOTOS & FOLLOW-UP ADJUSTER'S ASSESSMENT RATED ALMOST NEW +90% TREAD AT 18/32NDS. VEHICLE CURRENTLY AT (LIEN HOLDER'S INSURANCE COMPANY'S CONTROL - USAA), INSURANCE IMPOUND IN SPRINGFIELD AT 1155 N ELDON (417) 863-8976. F250 PURCHASED AT KB MOTORS IN HOUSTON, TX. ON 23 JULY 2010 2-WKS EARLIER. VEHICLE WAS LOCATED 1ST ON AUTOTRADER.COM AND THEN ON E-BAY MOTORS AS WELL AS ON KB MOTORS WEB SITE CLAIMING FRONT TIRES +90% TREAD. AT POINT OF OBTAINING TRUCK, HAD PERSONNEL CHECK & FILL TIRES ACCORDING TO THE TIRES' SPECS. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10353839September 4, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MY 2002 FORD F250 V10 WITH AN IMMACULATE MAINTENANCE RECORD AND 70,000 MILES ON IT, STARTED TO TIC, TIC, TIC? I BROUGHT IT TO THE DEALER TODAY TO GET CHECKED OUT, HE GOT IN THE TRUCK AND REVVED THE ENGINE AND....BOOM! A SPARK PLUG SHOT OUT RIGHT BEFORE MY EYES AND GASOLINE/OXYGEN MIST REPEATEDLY SHOT OUT OF THE HOLE!!!. SIMPLY PUT, TIRES WEAR OUT, BALL JOINTS WEAR OUT, WHEEL BEARINGS WEAR OUT. SPARK PLUGS DON'T SHOOT OUT OF CYLINDER HEADS UNLESS THE CYLINDER HEAD IS DEFECTIVE!!!!!!!!!!!! THE REPAIR COST ME $600.00! THERE ARE 1000'S OF COMPLAINTS ON THE WEB OF THE SAME THING HAPPENING TO MANY PEOPLE. FORD NEEDS TO BE HELD ACCOUNTABLE......AND I WANT MY MONEY BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352626August 29, 2010
ENGINE AND ENGINE COOLING
2002 F250 SUPER DUTY LARIAT WITH 80,350 MILES AND ORIGINAL FACTORY INSTALLED PLUGS LOST A SPARKPLUG ON PASSENGER SIDE OF MOTOR ON 8/22/2010, 183 MILES FROM DEALER(WHO SOLD ME AN AFTER MARKET "EXTENDED" WARRANTY. I PAID $300.00 PLUS TO HAVE TRUCK TRAILERED BACK TO THE DEALER AND HAVE INCURRED OTHER EXPENSES NOW THAT WE ARE GOING ON OVER A WEEK SINCE THE PROBLEM! I DON'T HAVE ANY FAITH IN THE VEHICLE NOW AND AM NOT GOING TO BE OVERLY SURPRISED AT WHAT THIS SITUATION HAS DONE TO THE TRADE-IN VALUE OF, WHAT WAS, A BEAUTIFUL TRUCK. FORD SAYS "WON'T HELP" AND WARRANTY PEOPLE SAY "WON'T HELP; NOT A LUBRICATED PART". ASKING FOR LETTERS TO THAT EFFECT FROM BOTH COMPANY'S FOR MY "PERSONAL USE"!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348514August 10, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347076August 3, 2010
VEHICLE SPEED CONTROL
MY 2002 F250, 4X4, 7.3L DIESEL FORD TRUCK WITH 48,846 MILES HAS HAD THE THIRD ACCELERATOR PEDAL INSTALLED AT A PRICE OF $1186. FORD REFUSED TO DO ANYTHING, EVEN WITH FORD SERVICE ACTION 03B03 AND EVEN WITH A LAW SUITE PENDING COURTS APPROVAL. CUSTOMER SATISFACTION PROGRAM 10B16. MY TRUCK DROPPED TO IDLE IN THE MIDDLE OF A LEFT TURN HAULING A 12,000 LB TRAILER. IT WAS A TERRIBLE START TO A VACATION TO THE COAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347082August 3, 2010
EQUIPMENT, WHEELS
DURALAST HUB ASSEMBLY FAILURE FOR 2002 FORD F250. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10344878July 23, 2010
VEHICLE SPEED CONTROL
OUR BARN AND CONTENTS BURNED DOWN ON JUNE 14, 2010. FIRE INVESTIGATORS BELIEVE THE FIRE STARTED WITH OUR 2002 FORD F-250 TRUCK THAT WAS PARKED INSIDE. FOUND OUT AFTERWARDS THAT THERE IS A RECALL ON THE TRUCK FOR A SENSOR THAT CAN CAUSE FIRE EVEN WHILE VEHICLE IS NOT RUNNING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10345471July 23, 2010
TIRES
2002 FORD F-250, EXPERIENCED A LEFT FRONT TIRE BLOWOUT THAT CAUSED DAMAGE TO THE LEFT FRONT QUARTER PANEL. *BF ACCORDING TO THE POLICE REPORT, THE TIRE WAS SHREDDED AND DAMAGED. (OHIO TRAFFIC CRASH REPORT # 10-0366-90)*JB UPDATED 08/05/10 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341842July 7, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339422June 22, 2010
SERVICE BRAKES, HYDRAULIC
2002 FORD F-250 SUPER DUTY COMPLETE BRAKE FAILURE, RESULTED IN ACCIDENT. FAILURE CAUSED BY FAULTY BOOSTER PUMP AND MASTER CYLINDER ISSUES. FORD DENIES ANY ISSUES WITH SAID COMPONENTS, A QUICK SEARCH ON THE NET RESULTS IN HUNDREDS OF SIMILAR OCCURRENCES. $1400 IN PARTS TO REPAIR. INSURANCE WOULD NOT COVER "MECHANICAL PARTS". *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10335960June 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
LEAKING HEAD GASKETS ON 2002 FORD F250 TRUCK WITH 5.4L ENGINE ALLOWS OIL TO LEAK ONTO STARTER AND EXHAUST MANIFOLD CREATING SAFETY HAZARD. THIS IS A KNOWN PROBLEM WITH THIS TYPE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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