Ford F-250 Complaints (2018)

400 consumer complaints on file.

#11503963January 27, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact stated that the rearview camera was displaying a blurred image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501030January 10, 2023
SERVICE BRAKES
While driving the vehicle out of the garage the brakes locked up. The vehicle would travel only a couple feet in forward or reverse before it came to a halt. The vehicle needed to be towed to the dealership. Had this vehicle been on a highway the failure of the braking system causing it to come to halt could have caused a catastrophic accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500776January 9, 2023
STEERING, SUSPENSION
My truck has done what is known as the death wobble, which is easily searchable.The infamous death wobble that many Ford truck drivers have experienced is a violent shaking of the front end of the truck and the steering wheel. This issue typically occurs at highway speeds or after hitting a bump in the road. But it can also occur under any typical driving conditions. Ford truck drivers who have experienced this violent shaking on the road describe it as a terrifying experience because many struggle to steer and keep control of the vehicle. Naturally, this temporary loss of control and difficulty steering can lead to an increased risk of accident, injury, or death. This first occurred in 2018 and the dealer serviced it replacing the steering column. It has happened a few more times since then but very minor. Yesterday, 1/9/2023, it occurred with every single minor bump on the interstate at speeds over 65mph. It was very violent to the point where my coffee cup bounced out of the cup holder during the wobble. To get it to stop, you must slow down to 30mph very quickly and can not steer during this time (must go straight). A few occurrences were very dangerous. One where I almost went through a curve and into a semi, and another where I was almost rear ended to slow down and get out of the wobble before the next corner. I took it to my dealer this morning. They said, "Ford has identified what they believe to be the problem, but does not have parts designed yet. You can either pay $280 for an aftermarket steering damper, deal with it or trade it in...up to you." 1) They didn't diagnose the problem. 2) Ford knows it's a know issue and is doing nothing about it. I have been a life long Ford customer, but no more after this!!! This truck is a death trap / disaster waiting to happen for me and any other drivers around me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499122December 28, 2022
STRUCTURE:BODY
The driver's side rear door locks freeze, and once the door is opened it will not stay closed/latched. I have a video of the door not latching shut, and bouncing back open when attempting to close it. This is the same issue as outlined in Customer Satisfaction Program 18N03; however, the dealer and Ford Corporate advised my VIN is not included on the recall for this issue. When the door lock is frozen and the door will not shut, the automatic running board on the driver's side will not close and the light on the bottom of the driver's mirror and inside the vehicle stays on. If you hold the door shut with your hand or put a ratchet strap on it to hold it in place, the running board closes and the lights go off. This is unsafe for passengers of the rear of the vehicle as the door will not latch when frozen. This issue has been witnessed by the local dealership, but they tell me the VIN is not on the recall list for this issue. Attached pictures show the door closed but running board out and mirror side light on, holding door shut and running board in and side light off, and door ajar when trying to close it and it not latching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499131December 28, 2022
STEERING
The contact owns a 2018 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake significantly. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499062December 27, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The backup camera on my f250 is not clear and not visible I have been in many close calls of hitting objects because of this. Been trying to get issue fixed for months, Ford dealerships say they do not have parts but I can go online and have the ability to order parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498773December 24, 2022
STEERING
While driving on highway, vehicle hits a bump and front end starts shaking violently. Shaking continues until I slow way down. It is actually difficult to control as steering wheel is shaking so bad. This has happened multiple times but is becoming more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498557December 22, 2022
STEERING
I was driving on a divided highway and hit a bump. The front started shaking so violently I had to immediately brake hard and drive off into the median before it stopped. 70 mph. It happened again today, driving about 55 mph. Very scary condition. I am worried about the safety of this vehicle and just learned it is a common occurrence with the F250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496267December 6, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
Twice in the last two years I've experienced what is being called the "death wobble". A very violent shaking of the steering wheel as well as the vehicle after driving over some unforseen divet in the road at highway speeds. The first time was in the summer of 2020 and the second time just yesterday, 12-5-22. Both occured on 65 Hwy. Once on the east side of Sedalia and the later on the west side of Sedalia. This is going to get some one killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495967December 4, 2022
STEERING, WHEELS, SUSPENSION
Driving at approximately 70 mph I traversed over a road divider of a suspension type bridge and immediately encounter the so called “Death Wobble” in my entire front end steering mechanism. The vehicle and steering wheel vibrated so violently that it caused a lane excursion. Applying brakes and slowing to 30 mph the steering came under control. This is the (3) third incident of this happening to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495830December 2, 2022
STEERING, SUSPENSION, WHEELS
On 12/2/2022 at ~9:30 AM I was westbound on Interstate 40 in SW AZ. Traffic was average, road was clean and dry. My right front tire clipped a small pothole. The front end of the truck began to shake then became a violent, out of control thrashing. I grabbed the oscillating steering wheel with both hands to avoid changing lanes and hitting other vehicles. I tapped the brakes to shut down the cruise control. But my truck continued the violent shaking and the steering wheel wasn't much help. Only after I had let my speed drop dramatically did this incident began to subside. Eventually I steered onto the shoulder and it stopped. I needed a few minutes to regain my composure to exit I-40 and return home at 35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494990November 26, 2022
UNKNOWN OR OTHER
Back up camera has become very hazy. It is difficult to see people in back of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492814November 8, 2022
STEERING
May 13, 2021 (KC3Z*3E651*B DAMPER ASY) was replaced by Coggin Ford. The vehicle shakes at hwy speeds if hit a bump was the complaint. The extreme shaking has no warning, it will take you off guard and the only way to control it is to slow almost to a stop from 65 to 70 mph to a crawl. The shaking is so strong if feels as if the steering wheel will be jerked from you hands. You can only thank God that the people behind you are able to stop or let you over. It feels strong enough to throw you into another vehicle or wall without a tight grip on the steering wheel. This is not a little vibration, it literally shakes the whole vehicle violently. 11/07/2022 Took back to Rountree Moore in Lake City FL (we purchased it from Rountree). Because they could not reduplicate the issue there is nothing they can do. I explained it has happened twice in the last week and we have already had it fixed once at 47,476 miles. 11/07 and 08/2022 opened a case with Ford customer care [XXX] (11/07) and [XXX] (open 11/08). Please I beg you to help us -- there is no warning and when it happens you really feel at a loss of control, it feels as if it is all over the road. I am scared to drive the vehicle! FORD NEEDS TO OWN UP TO THE MISTAKES OR BE FINED FOR PLACING PEOPLE LIVES IN DANGER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491944November 2, 2022
STEERING, SUSPENSION
Traveling on US highway 77 at about 60mph and hit a small bump and the truck starting shaking and the steering vibrating and was almost thrown off the highway in the opposite lane of traffic. Had to decrease speed quickly and almost lost total control of the vehicle. If a car had been in the oncoming lane we would have had an head on collision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491266October 28, 2022
STEERING
My f250 has experienced the “death wobble”. Was brought to dealership 3/2022 where they confirmed death wobble & fixed the problem. It has begun again 10/2022, even worse than before the correction. It is unsafe to drive. Especially with small children in the truck. I almost crashed more than 10 times today alone- while on the highway with other motorist. I call ford motor company who told me that it’s not covered under lemon law because it is a 2018. I only have 40,000 miles on it. It is going to Seriously hurt or kill someone. I have video of the death wobble occurring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490027October 19, 2022
SUSPENSION
The contact owns a 2018 Ford F-250. The contact stated while driving at various speeds, the vehicle experienced the death wobble, causing the vehicle and steering wheel to violently shake and vibrate. The contact indicated that the failure had occurred after driving over a bump in the roadway, causing the vehicle drift into the other driving lane. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489604October 17, 2022
SUSPENSION
While driving at freeway speed between 55-75MPH, the steering wheel oscillates after hitting expansion joints or pot holes. The oscillation was on multiple occasions throughout the trip and, sometimes, was so violent the truck drifted into another lane. Luckily there was no other traffic in the other lane at the time. It has done this before both while towing and not towing. This particular trip was the worst its ever done this and almost caused an accident at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489611October 17, 2022
STEERING, SUSPENSION
When driving at speeds in excess of 45 mph, if the front wheels strike a pothole or some other significant bump in the road, occasionally - but with increasing frequency - it will cause the wheels to start violently bouncing up and down (alternating each wheel so one is up and the other is down) and the steering wheel shimmies violently back and forth. This will continue until the vehicle is slowed to under 10 mph. During these events, there is no controlling the steering and the vehicle does not slow quickly since the front wheels are not in constant contact with the pavement. Research on the internet has shown that this is not an isolated problem and it has been labeled the “death wobble” by many. (Google “Ford F250 death wobble”). The result of this event - and thus the safety hazard - is that one must immediately stop the vehicle to make the malfunction stop. I have had to stop in the middle of the commuter lane on the highway on several occasions, causing many people to slam on their brakes and swerve to avoid hitting me. It is completely terrifying as it puts me, my passengers, and any other vehicles around me at risk. I am appalled that so many apparently know about this issue and nothing has been done to get Ford to take ownership. When I described the problem to my service center, they knew exactly the problem that I was speaking of. Unfortunately, there is no definitive fix other than to try this or that which will become costly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488961October 12, 2022
STEERING, POWER TRAIN, SUSPENSION
2018 has Death Wobble which has been reported by many and a recall was issued but we have taken it back 3 times for this recall/death wobble=tie rod, sector shaft, drag link replaced (the first time it wasn't recalled yet so we had to pay for it and still have not been reimbursed) last 2 times they fix the tie rod, shaft or whatever but it keeps happening and it is scary. Lucky not to have caused an accident. Also because of the "death wobble" it has ruined the alignment and some tracker line thing as well as our tires and we have to pay for those things even though it is caused by the death wobble/recall?! -Component described above, yes it is available for inspection upon request -Safety at risk because if we are going over 60 and hit a bump the vehicle starts to shake uncontrollably and we have to slam on the brakes to make it stop while going that fast with other vehicles going that fast we have almost caused several accidents and almost hit a barrier trying to stop it -yes problem has been preproduced, verified and supposedly fixed but never lasts more than a month --yes the vehicle component has been inspected by the manufacturer it is an open RECALL -NO WARNING LAMP, MESSAGE etc. Just uncontrollable shaking of vehicle if hits a bump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488725October 11, 2022
SUSPENSION
DEATH WOBBLE OF FRONT SUSPISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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