Ford F-250 Complaints (2023)

44 consumer complaints on file.

#11612050September 1, 2024
ENGINE
The engine had a life threatening malfunction. Currently, there are arrangements being made to move the truck to my insurance company's property. I'm sure my insurance company would allow and arrange a site visit to inspect the truck. It happened so fast and without warning, we were blessed that we were able to escape the truck without losing our lives or getting severely burned. Anyone who helped or passed by was put at risk due to the fire or possible explosion that could have accrued from the truck fuel tank or trailer propane bottles. The fire inspector and insurance company have conducted there preliminary inspections and are in the process of writing up their reports. There was no warning lamp, message or symptom of a engine problem or failure prior to the engine bursting into flames, but the only warning that accrued after the engine caught fire, was the engine was being shut off.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606974August 7, 2024
ENGINE
Upon starting the vehicle the engine made a rattling noise.I turned it off and restarted it and the noise continued. Turned it off again and the noise stopped. Brought it the dealer with a video/recording on my wifes phone so they could hear the noise. The truck was there over a week with the service writer saying they could not duplicate it. The truck was there a few more days before the service writer told me they received a service bulletin instructing them to up the pressure on the oil pump. They did that and told me the truck was fixed.I went out yesterday and the noise has returned, again my wife recorded the noise. Bringing it back again to the dealer. We are afraid to use this truck as we dont want to have an engine failure. This has also been to the dealer for brake squealing and the instrument cluster going totally blank, again being told it cant be duplicated. this truck has 3400 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599563July 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
7 Pin Trailer Connector is not transfering power to trailer needs to be repair under warranty vehicle around 17000 miles No rapair was done at Mossy Ford dealer spend 5 days without vehicle Dealership provide me a diagram in order I repleace fuse by myself. no repairs was done problem persist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595094June 18, 2024
ENGINE
The contact owns a 2023 Ford F-250 SD. The contact stated that upon starting the vehicle, he heard an abnormal clicking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 20B27. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584702April 23, 2024
STEERING, SUSPENSION
The contact owns a 2023 Ford F-250 SD. The contact stated that when the steering wheel was turned to the left, the steering wheel made popping sounds. The vehicle was taken to the dealer. The contact stated that an unknown repair was completed; however, while driving at undisclosed speeds, the vehicle drove over uneven ground and the vehicle was violently shaking. The contact stated that the shaking had worsened, and the vehicle experienced the death wobble. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578284March 19, 2024
POWER TRAIN
I had my truck inspected for this recall on October 26, 2023 and as of today they are telling me that the parts are on backorder so the recall has not been completed. Manufacturer Recall Number23S49 NHTSA Recall Number23V595 Recall StatusRecall Incomplete
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577583March 15, 2024
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
there hasn't been an incident per say and these might not be a safety concern. however i would like to list my grievances here just so there's documentation. my radio has some type of glitch where the phone calls get static like its digital, also the mirrors don't fold in all the time when locked with the key fob, the brakes have squeaked since day 1 and the grab handle in the tailgate just slides right out when the steps are pulled out. again i don't think this really qualifies for dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576609March 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2023 Ford F-250. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. The vehicle was taken to the local Ford dealer on numerous occasions where various software updates and maintenance checks were performed on the vehicle; however, the failure persisted after each repair. Recently, the contact stated that while the vehicle was idling, there was an abnormal ticking sound coming from the engine compartment. The contact's friend tested the vehicle by placing the vehicle into park and depressing the accelerator pedal; both the contact and the friend noticed that the vehicle would inch forward despite the vehicle being in park. Both the dealer and the manufacturer were notified of the failure but neither offered any assistance. The manufacturer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571060February 9, 2024
SERVICE BRAKES, POWER TRAIN
During the 1st 20 min or so of operation the truck tries to "high idle" when in gear. This forces the operator use excessive brake pressure to keep the vehicle stopped. There have been several times my leg gets tired of holding the brake pedal down so hard the truck will creep forward unintentionally. The brakes grunt due to excessive force trying to keep the truck stopped. The dealer blows it off as normal, saying the truck is doing what its supposed to. I don't think the truck should be allowed to high idle in gear. I am afraid that I am going to accidently roll forward and hit someone. I have driven other 3/4 ton trucks and the ford 7.3 engine this is the only one that does this. I called ford and they said there is nothing to do if the dealership says the truck is operating properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565410January 14, 2024
FUEL/PROPULSION SYSTEM
I’ve been stopped at a stop light and the vehicles starts trying to accelerate on its own. I held the brakes down as hard as a could and the vehicles would start burning rubber on the back tires. This has happened three times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564000January 7, 2024
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Air conditioning and heating output on drivers side and passenger side vents swings wildly independent of settings and requires continual manual adjustment or complete airflow/system shutoff. The interior of the cab either bakes or freezes on either side and requires constant operator input to manage. Very unsafe as the driver must continually monitor and adjust looking at the display screen and not the road. Essentially, the same thing as texting continually while navigating all driving situations. Am aware of other 2023 SD Tremor models with the same issue 250-450. No warning lamps no codes present and has been a constant issue since purchased new 6 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562599December 29, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The truck slams to a complete stop with no rhyme or reason. It senses something that doesn't exist. This has happened MANY times... I-76 through Philadelphia during rush hour. Cross Bronx Expressway during rush hour. Route 30 in Magnolia NJ. Has happened in drive-throughs. Driving around town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561256December 21, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The first time I drove the truck was in stop-and-go traffic. I was behind a semi-truck that was slow rolling in traffic at four miles an hour with a forty-foot gap. I never felt as if the brakes should need to be applied. My new truck began slamming on the brakes for no reason, bringing me to a complete stop. This continued for several miles this was and is very dangerous the car behind me almost rear-ended me every time this happened. I have turned this option off this should be removed from vehicles until it is perfected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561293December 21, 2023
ELECTRICAL SYSTEM
Went to start truck and had a loud pop like a shotgun went off in the cab when the push to start was turned on. After that I had no sound from the stereo. First thing I noticed was no rear park aid beep when backing up and then noticed all sound was gone. Parked truck not knowing what was wrong and grabbed other truck as I was pulling away the alarm started going off and stereo was blasting static noise on full. Had to disconnect batteries to stop alarm and to get radio to turn off. So to clarify all was shut off and truck was locked and about 1 minute later alarm went off with sound blasting could not turn truck on or off nothing worked. Thank god i didn’t drive it to work would have caused a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559446December 11, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Ford F-250 SD. The contact received notification of NHTSA Campaign Number: 23V506000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558383December 4, 2023
ELECTRICAL SYSTEM
I have a 2023 F-250 Lariat with the B&O sound system (Unleashed) with 3100 mile now. On 11/28/23 after entering the truck and hitting the start button I heard what sounded like an explosion going off inside the truck followed by non-stop noise coming through the speakers of the truck. Turning the truck off and opening the doors did nothing. Turning radio off did nothing. I proceeded to leave work and head straight to my local dealership which took approximately 15 minutes to get too and the noise in the speakers had not stopped. I left the truck running and went in to speak to someone in the service department. He came out and got in the truck and was shocked at what he was seeing/hearing. He stated that he had never heard of this before. He tried everything I did to get the noise to stop but it would not. At some point he went into the sound settings and changed it from Surround mode to Stereo mode and it stopped and the radio came on and played like normal. Told me it was possible that I had received an update and something may had gotten stuck in programming and caused a glitch. He said that hopefully it wont happen again but if it does to come see him for a further investigation into the matter. I told him that I couldnt believe that the speakers were still working after that happening. I have a dash cam in my truck that has all of this recorded except the initial explosion because of a momentary lapse of time when the truck is started. It has been a week now since this happened and my ears still have a constant ringing that hasnt gone away. Very irritating to say the least but I am glad that this didnt happen when all of my family was in the vehicle. I however am worried of it happening again in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557386November 29, 2023
STEERING
The steering will not center itself from a full right turn. You must use both hands spinning the steering wheel as fast as you can to keep from running out of the road or hitting parked cars. The truck will turn a circle if you do not steer frantically to get the turn straightened out. This a 2023 Ford F250 with 1300 miles on it. Ford dealer said this is normal, if so, lots of accidents ready to happen are on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556528November 22, 2023
ELECTRICAL SYSTEM
Recently purchased my vehicle brand new, and I noticed that the speakers cut in and out and have static. I brought my vehicle to Ford and they are replacing both roof speakers. The vehicle I have has a BO 18 speakers set up from the factory. I have a video of the issue of the music cutting in and out and every now and then the roof speakers and sides speakers let out a high-pitched noise. I noticed the issue happens whenever I listen to music and touch the infotainment system for example, if I’m listening to music and I go From GPS to Music and I tap the screen the music cuts out and that’s a high pitch noise . The static is so loud. Sometimes I have to shut the car off and pull over and shut the car off and wait for the system to shut down the issue has not been resolved, and I would like to process it as a lemon via lemon law
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554646November 11, 2023
ENGINE, ELECTRICAL SYSTEM
No warning that this vehicle is designed to cut itself off after 30 minutes of idle time. This is NOT STANDARD and no owner would ever know or expect this. Ford should have at minimal a warning placard like it does for airbags. We purposely got a 250 truck to use the idle with AC as we setup and cool down our RV. Thankfully we found out about this to avoid serious injury, living in TX climate where temps outside reach 100+ degrees. Someone is going to get seriously hurt or killed since this is NOT expected or a STANDARD feature of ANY vehicle. There needs to be at least a warning but ideally, a permanent override for the owner, or default to normal idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550587October 18, 2023
ELECTRICAL SYSTEM
Several issues. At 1100 miles the sound system or the 12” touch screen locks up sometimes so that touch screen doesn’t work, stereo turns off, a sudden loud tone comes on from all the speakers at full volume and the volume control, screen nothing works to turn it down and you have to turn the truck off completely and wait 5-10 minutes before turning it back on and then everything works. Today, I started the truck and discovered that the heated steering wheel and heated seats were on high (When I have never even used them before) so I turned them off. I went into a store and came out 5 minutes later, restarted the truck and the heated wheel/seats had come on again by themselves. The truck will also make a warning tone occasionally while driving but nothing even shows on the screen. Its like I have electrical gremlins jumping from system to system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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