Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10010315March 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD F-250 CREW CAB - TRANSMISSION TEMPERATURE GAUGE ALWAYS REGISTERS HOT, EVEN IF THE TRUCK HAS BEEN SITTING OVER NIGHT. FORD SERVICE BULLETINS SAYS THIS IS NORMAL. IF THIS IS NORMAL, WHAT IS THE PURPOSE OF THE GAUGE ON THE DASH? HOW CAN I TELL IF MY TRANSMISSION IS OVER HEATING WHEN HAULING A HEAVY LOAD? THE GAUGE IS NOT RELIABLE. FORD TELLS ME THE GAUGE WILL REGISTER IF THE TRANSMISSION BEGINS TO OVER HEAT. WELL IT'S REGISTERING EVEN WHEN THE TRANSMISSION IS COLD FROM SITTING OVER NIGHT! HOW CAN I RELY ON THIS??? FORD TELLS ME THEY WILL NOT REPLACE THE TRANSMISSION IF IT IS DAMAGED FROM OVERHEATING. WELL, I HAVE NO RELIABLE WAY OF TELLING IF IT IS OVERHEATING. WHY PUT A GAUGE ON THE DASH ONLY FOR SHOW? WHY SHOULD I PAY EXTRA FOR SOMETHING THAT SERVES ABSOLUTELY NO PURPOSE IF FORD SAID IT WAS NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004014January 16, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED THE CLAMPS ARE TO LOSE AND CAUSES ANTI FREEZE TO LEAK FROM THE VEHICLE. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002517January 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE BEING APPLIED VEHICLE WOULD PULL TO LEFT OR RIGHT.*JB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000389December 27, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AFTER HAVING SEVERAL INSTANCES OF THE FAILURE OF THE ACCELERATOR PEDAL OF MY 2002 FORD F250 CREW CAB DIESEL PICKUP TRUCK, I ASKED THE LOCAL FORD DEALER (JONES-WEST FORD OF RENO, NEVADA) TO INVESTIGATE THE PROBLEMS. THE DIAGNOSIS WAS THAT ON THE DIESEL F250, THERE IS AN ELECTRIC GAS-PEDAL VS. ONE THAT IS DIRECTLY CONNECTED VIA CONTROL LINKAGE; ON MY FORD F250 THE ELECTRIC GAS-PEDAL WAS EXPERIENCING AN INTERMITTENT FAILURE. HOWEVER, BECAUSE THE DEALER??S SERVICE MANAGER COULD NOT REPLICATE THE PROBLEM (OR ADMIT THAT HE DID), THE DEALER REFUSED TO COVER THE PART UNDER WARRANTY; A $ 100 PART FOR A $ 45,000, 6-MONTH OLD VEHICLE. FURTHER, BECAUSE THE TRUCK WOULD NOT GENERATE A COMPUTER CODE SHOWING THE EXACT FAILURE MODE, THE FORD DEALERSHIP WAS INCAPABLE OF DIAGNOSING THE PROBLEM, AS THEIR TECHNICIANS ARE ONLY COMPUTER-READERS, YET THEY WERE AWARE THAT THE PROBLEM EXISTED BY THE DISCLOSURE THAT THEY HAD SERVICED 5 PREVIOUS F-250 TRUCKS WITH THE EXACT PROBLEM WITH THE ELECTRIC ACCELERATOR-PEDAL WITHIN THE LAST FEW MONTHS. THE TRUCK OWNER PAID THE $ 162.89 TO THE JONES-WEST FORD DEALERSHIP TO HAVE THE NEWER VERSION OF THE GAS PEDAL INSTALLED AFTER THE JONES-WEST SERVICE MANAGER (BUD) REFUSED TO HONOR THE FORD WARRANTY FOR THE 11,700 MILE-OLD VEHICLE. APPARENTLY A LACK OF INTEGRITY STILL AFFECTS THE FORD MOTOR COMPANY NOT LONG AFTER THE FORD EXPLORER/FIRESTONE TIRE PROBLEM, WHICH LED TO 100 DEATHS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000388December 27, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON DECEMBER 19, 2002 AT 3:30 PM, WITH THE ENGINE WARMED UP AND THE TRANSMISSION INDICATING NORMAL TEMPERATURE, AFTER HAVING DRIVEN FOR 1 HOUR-PROBLEM FREE, I WAS COMING TO A STOP SIGN IN MY FORD F-250 DIESEL CREW CAB TRUCK AT THE INTERSECTION OF PLUMAS AND MOANA LANE, IN RENO, NEVADA. AS I TRIED TO SLOW DOWN, IT BECAME VERY CLEAR THAT THE ENGINE WAS STILL ENGAGED TO THE TRANSMISSION BECAUSE AS I SLOWED, THE DIESEL ENGINE BEGAN TO LUG DOWN AND JOLT THE TRUCK VIOLENTLY. THE ENGINE WAS ACCELERATING, BUT MY FOOT WAS OFF THE ACCELERATOR AND ON THE BRAKE. TO STOP THIS DANGEROUS SITUATION, I SLIPPED THE TRANSMISSION INDICATOR INTO N FOR NEUTRAL AND THAT STOPPED THE ACCELERATION THEREBY PREVENTING A FRONT-END COLLISION AND AFTER A FEW MOMENTS THE ENGINE STOPPED RACING. AFTER A MINUTE OF IDLING, THE TRUCK WAS PLACED BACK IN D FOR DRIVE, AND THE TRUCK DROVE NORMALLY. I TOOK THE FORD F-250 TRUCK TO JONES-WEST FORD OF RENO, NEVADA TO HAVE THE PROBLEM LOOKED AT. THEY DIAGNOSED THE PROBLEM AS THE ELECTRIC GAS PEDAL, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM, THE SERVICE MANAGER, A BUD, REFUSED TO HAVE THE ELECTRIC GAS-PEDAL REPLACED UNDER WARRANTY. I LATER LEARNED FROM MY SERVICE ADVISOR AT FORD THAT THIS WAS DONE DESPITE HAVING RECEIVED LIKE CONSUMER COMPLAINTS FROM FORD F-250 SERIES TRUCK OWNERS CONCERNING THE ELECTRIC GAS-PEDALS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000386December 26, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON DECEMBER 13, 2002, AT 5:00 PM, IN A SNOWSTORM IN RENO, NEVADA, FORD F-250 DIESEL CREW CAB WAS STOPPED AT A RED LIGHT; TEMPERATURE WAS 35 DEGREES, TRUCK WAS IDLING NORMALLY; THE ENGINE WAS WARMED UP AND THE TRANSMISSION INDICATED NORMAL TEMPERATURE. UPON RECEIVING A GREEN LIGHT, I ATTEMPTED TO ACCELERATE BUT THE DIESEL ENGINE WOULD NOT RESPOND TO COMMANDS FROM THE ACCELERATOR-PEDAL. AFTER REPEATED, PUMPING THE ACCELERATOR I WAS ABLE TO GET SOME ACCELERATION FROM THE ENGINE TO CLEAR THE INTERSECTION; 20 SECONDS LATER, THE ACCELERATOR RESPONDED NORMALLY. I TOOK IT TO THE FORD DEALER BUT BECAUSE THE INTERMITTENT FAILURE COULD NOT BE DUPLICATED, THE FORD DEALERSHIP WOULD NOT REPLACE THE ELECTRIC GAS-PEDAL DESPITE HAVING CHANGED 5 IN THE LAST FEW MONTHS IN SIMILAR F250 TRUCKS. MILEAGE OF TRUCK 11,700 MILES. TOTAL TIME SINCE PURCHASED 7 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001061December 17, 2002
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
THE VEHICLE STALLED ON 5 DIFFERENT OCCASIONS, NUMEROUS PARTS WAS REPLACED, HOWEVER THE VEHICLE CONTINUED TO STALL, ALSO A FAULTY BRAKE RELAY SWITCH WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023456November 29, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WOULD STALL INTERMITTENTLY WHEN COMING TO A STOP. PH DEALERSHIP RECALIBRATED THE PCM AND INSTALLED A FLIGHT RECORDER. HOWEVER DEALERSHIP HAD NO KNOWLEDGE OF HOW TO READ THE FLIGHT RECORDER AND PROBLEM STILL EXISTED. MANUFACTURER NOT WILLING TO DO ANYTHING. CONSUMER HAS RETAINED AN ATTORNEY. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023458November 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMENTLY STLAWING WHEN SLOWING DOWN IN HEAVY TRAFFIC. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023349November 26, 2002
SERVICE BRAKES, HYDRAULIC
BRAKE LOOSE POWER RESULTING IN PEDAL FADE AND HARD BRAKING .THE VEHICLE CAN EXPERIENCE EXTENDED STOPPING DISTANCE, ALSO HAVE CHANGE PAD TWICE AND ROTOR ONE TIME BY THE DEALER AND PROBLEM STILL REOCURRING. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568333November 20, 2002
ENGINE AND ENGINE COOLING
WHILE THE CONSUMER WAS BACKING THE VEHICLE DOWN THE DRIVEWAY, THE ENGINE STALLED AND DUE TO THE INCREASED ABILITY TO STEER OR BRAKE, THE VEHICLE ROLLED INTO THE KINGPIN OF THE FIFTH WHEEL AND DAMAGED THE UPPER LEFT REAR FENDER. THE CONSUMER REQUESTED REIMBURSEMENT OR REFUND. *YH *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022901November 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER NOTICE WHILE DEPRESSING THE BRAKE PEDAL BRAKES LOCKED UP CAUSING CONSUMER UNABLE TO STEER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022904November 18, 2002
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER STATES WHILE STUCK IN SNOW BANK WITH FOUR WHEEL DRIVE ON THE FOUR WHEEL DRIVE WOULD NOT ENGAGE. CONSUMER NOTICE GRINDING NOISE. DEALER HAS BEEN CONTACTED PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021673October 28, 2002
SUSPENSION:FRONT:CONTROL ARM
CONSUMER STATES WHEN BRAKING THE VEHICLE PULLS VIOLENTLY TO THE LEFT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021300October 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES HER TRUCK 'S ENGINE KEEP RACING EVEN THOUGH HER FOOT IS ON THE BRAKES, IT KEEPS RAVING AS IF WANTS TO GO, AND IF YOU LIGHTEN UP ON THE BRAKES JUST A LITTLE IT JUMPS FORWARD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021223October 21, 2002
UNKNOWN OR OTHER
CONSUMER STATES THAT THE ENGINE LIGHTS COMES ON, THE GAS PEDAL CEASE TO FUNCTION, WITH ENGINE STILL RUNNING, BUT VEHICLE WOULDN'T ACCELERATE. THIS PROBLEM KEPT HAPPENING INTERMITTENLY ALL DAY.DEALER CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020845October 15, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE CONSUMER STATES THAT THE VEHICLE HAS NO HEAD RESTRAINTS FOR CREW CAB SEATS, AND IS VERY CONCERNED ABOUT THE PROTECTION FROM SUSTAINING HEAD INJURIES IF INVOLVED IN A REAR END COLLISION. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767266September 17, 2002
AIR BAGS:FRONTAL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8018731September 16, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER HAD THE BRAKES CHANGED TWO DIFFERENT TIMES, BUT PROBLEM STILL PERSISTS.DEALER HAS BEEN NOTIFIED.*AK THE VEHICLE DIES WHILE DRIVING DUE TO CAM SENSOR FAILURE. THE GAS GAUGE READS 1/2 FULL AFTER DRIVING 40 MILES DUE TO FUEL SENDING UNIT FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018773September 16, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STUCK ALL THE WAY TO THE FLOOR., AND VEHICLE WILL NOT MOVE AT ALL. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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