Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10086343August 6, 2004
TIRES:TREAD/BELT
FIRESTONE TIRE FAILURE, TIRE FLEW APART LIKE A RECAP, AND SEPARATED FROM THE STEEL BELT CAUSENG TWENTY EIGHT HUNDRED DOLLARS IN DAMAGE TO MY 2002 FORD F250 CREW CAB LARIET. THE TIRE HAD LOTS OF TREAD LEFT ON IT, IT WAS ABOUT HALF WORN? THE TIRE DID NOT GO FLAT, BUT THE TREAD SEPERATED AND SLAPED AROUND AS I WAS TRYING TO COME TO A STOP AND DAMAGE IN DRIVER SIDE FENDER/HOOD/AND RUNING BOARD. I FEEL THESE TIRE ARE VERY DANGEROUS AND I AM REMOVING THEM FROM MY TRUCK, TWO OF THE BACK TIRES ON MY TRUCK ARE NEW AND I DO NOT FEEL SAFE WITH THEM SO I WILL BE TAKING THEM OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081351August 5, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN ATTEMPTING TO MAKE A RIGHT OR LEFT TURN, THE POWER STEERING FAILED INTERMITTENTLY. *AK THE CONSUMER STATED THAT WHEN MAKING A DEEP TURN FORWARD OR WHEN BACKING, IT WOULD BECOME VERY DIFFICULT TO TURN AND IT WAS AS THOUGH THE POWER DISENGAGED. SEVERAL FORD DEALERS SUGGESTED THAT WHEN A FORD VEHICLE IS BEING DRIVEN, ONE CANNOT APPLY THE BRAKES AND TURN THE STEERING WHEEL AT THE SAME TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086096August 3, 2004
TIRES:TREAD/BELT
WHILE DRIVING SOUTHBOUND ON I-25 IN FT. COLLINS, MY LEFT FRONT TIRE BLEW OUT, AT FREEWAY SPEEDS, FOR NO REASON. I DID NOT HIT ANYTHING OR GO OFF-ROADING AT ALL. I OWN A 2002 FORD F250 POWERSTROKE, SHORT BED CREW CAB 4X4. THE TIRE WAS A FIRESTONE STEELTEX. THE TIRE WAS BLOWN INTO THREE PIECES: LEFT, RIGHT AND A COMPLETE CIRCULAR SECTION OD TREAD. MY BRAKES WERE TORN APART, AS WELL AS MY SURROUNDING PLASTIC TRIM PIECES. MY DAUGHTER AND MYSELF WERE VERY SCARED, BUT HAPPY THAT NOTHING WORSE HAPPENED. FIRESTONE TIRES WERE RESPONSIBLE FOR THE MISHAP. THEY NEED TO BE RE-CALLED AND THEIR TIRE MANUFACTURING FACILITIES NEED TO BE INVESTIGATED. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082671July 26, 2004
TIRES:TREAD/BELT, TIRES
WHILE DRIVING DOWN HIGHWAY THE LEFT REAR GOODYEAR WRANGLER AT/S LT315/70R16 TREAD SEPARATED FROM THE TIRE LAUNCHING MY 2002 FORD F250 SUPERDUTY TRUCK ACROSS TWO LANES OF TRAFFIC AND CAUSING CONSIDERABLE DAMAGE TO MY TRUCK. THE LEFT SIDE OF THE BED WAS TOTALLY DESTOYED AND THE LEFT REAR DOOR WAS DAMAGED ALONG WITH THE TAILGATE AND FENDER. THE TIRES WERE ROTATED AND BALANCED NOT FIVE WEEKS PRIOR TO INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083747July 23, 2004
ENGINE AND ENGINE COOLING
COMPLAINT REGARDING PROBLEMS WITH FORD V-10 ENGINE. *MR THE CONSUMER STARTED A PETITION WITH OTHER FORD CONSUMERS WHO HAVE EXPERIENCED PROBLEMS AS WELL. ADDITIONAL PROBLEMS THE CONSUMER EXPERIENCED WERE: BRIEF TAPPING NOISE AND A POP, THEN A LOUD NOISE LIKE A MANIFOLD LEAK, THE MECHANIC OBSERVED A SPARK PLUG HAD BEEN BLOWN OUT OF THE CYLINDER AND THE CYLINDER HEAD HAD BROKEN. THE CONSUMER'S CELL# 845 0 438-3527. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083748July 23, 2004
PARKING BRAKE
DEFECT IN THE PARKING BRAKE MECHANISM ON 2002 FORD F250. *MR THE PARKING BRAKE NEVER WORKED AS INTENDED AND WAS NOT ADJUSTABLE. THE CONSUMER WAS FORCED TO DEPEND ON THE TRANSMISSION PARK POSITION TO HOLD THE TRUCK WHEN PARKED. THE PARKING BRAKE WOULD NOT HOLD THE TRUCK ON A MODERATE GRADE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081069July 14, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2002 FORD F-250 SUPER DUTY PICKUP TRUCK WITH A V-10 ENGINE. IT HAS APPROX. 63,000 MILES AND IS SUBSEQUENTLY 'OUT OF WARRANTY' (3/36,000). ON JULY 9, 2004 I HEARD A BRIEF TAPPING NOISE AND A POP THEN A LOUD NOISE LIKE AN EXHAUST MANIFOLD LEAK. IMMEDIATELY UPON HEARING THIS NOISE I SHUT OFF THE ENGINE AND CALLED A TOW TRUCK, AS I AM NOT A MECHANIC AND DID NOT WANT TO CREATE FURTHER DAMAGE. WHEN THE MECHANIC ARRIVED TO TOW MY TRUCK HE OBSERVED THAT A SPARK PLUG HAD BEEN BLOWN OUT OF THE CYLINDER. I INFORMED HIM TO TOW IT TO HIS LOT UNTIL I COULD DECIDE WHAT TO DO. THE NEXT DY I HAD THE TOW TRUCK COMPANY BRING MY TRUCK TO THE FORD DEALERSHIP I PURCHASED IT FROM. TODAY AFTER THE DEALERSHIP'S MECHANIC INSPECTED MY TRUCK THEY INFORMED ME THAT THE CYLINDER HEAD WAS BROKEN AND I WOULD BE LIABLE FOR THE $3,700.00 REPAIR. WHAT I FIND DISTUBING IS MY SCHEDULED SPARK PLUG REPLACEMENT SERVICE INTERVAL: FORD RECOMMENDS 100,000 MILES BEFORE REPLACEMENT. HOW WOULD I EVER KNOW THAT THE SPEARK PLUG WAS NOT INSTALLED PROPERLY AT THE FACTORY PRIOR TO THE SCHEDULED SERVICE? ADDITIONALLY, HAD IT NOT BLOWN OUT ON ITS OWN, WHO KNOWS WHAT OTHER DAMAGES WOULD HAVE GONE UNCHECKED. I HAVE RESEARCHED THIS PARTICULAR DEFECT ON THE WEB AND HAVE FOUND NOT LESS THAN 100 PEOPLE THUS FAR WITH THE EXACT SAME COMPLAINT. ADDITIONALLY , I HAVE FOUND NUMEROUS PEOPLE THAT THIS HAS HAPPENED TO MORE THAN ONCE ON THE SAME ENGINE. I STOPPED RESEARCHING BECAUSE I FEEL THIS IS SUFFUCIENT SUPPORTING DOCUMENTATION OF MY COMPLAINT. IF NECESSARY, I WILL BE HAPPY TO FURNISH THIS DOCUMENTATION FOR YOU. I HAVE FOUND THIS PROBLEM TO BE INHERENT IN ALL V10 FORD ENGINES SINCE 1999. I HAVE ALSO FOUND THAT FORD IS AWARE OF THIS PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TO ALL OF THEIR DEALERSHIPS DESCRIBING THIS PARTICULAR REPAIR PROCEDURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080751July 10, 2004
TIRES:SIDEWALL, TIRES:TREAD/BELT
WHILE DRIVING WEST ON I-80 IN CALIFORNIA, MY FRONT DRIVER SIDE TIRE HAD SEPARATED FROM THE WALL. THIS CONDITION SENT ME INTO THE SHOULDER OF THE FREEWAY; I WAS ABLE TO KEEP MY VEHICLE FROM GOING OFF THE HIGHWAY DOWN THE CLIFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072187July 7, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION
THE IGNITION SHUT OFF UNEXPECTEDLY. THE VEHICLE WAS TOWED TO A SERVICE DEALER AND THEY WERE UNABLE TO RESOLVE THE PROBLEM. *AK THERE WAS NO CODE FOR THE CHECK ENGINE AT THE EARLY STAGES OF THE PROBLEM. THE ENGINE DIED AND THE CONSUMER'S VEHICLE DRIFTED INTO THE OTHER LANE. THE SERVICE DEALER FOUND THAT THE CAM SENSOR WAS BAD AND THE EXHAUST SENSOR WAS REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080383July 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:MECHANICAL
DOOR HANDLES CAN BE BROKEN INTO WITH A SCREW DRIVER DUE TO THE USED OF PLASTIC. ORD SUPER DUTY TRUCKS SHOULD HAVE METAL DOOR LATCHES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078458June 18, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DIESEL EMISSIONS ENTERING INTO PASSENGER COMPARTMENT OF 2001 FORD F250 SUPER DUTY V8-7.30. IS THERE ANYONE OUT THERE THAT HAS EXPERIENCED DIFFICULT BREATHING CONDITIONS AND OR IN GENERAL, SICK, AFTER PROLONGED EXPOSURE THE ULTRA FINE PARTICULATE MATTER CONTAINED IN THE EMISSIONS OF DIESEL ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#10071609May 20, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE PARKING CONSUMER LOST POWER STEERING, AND WAS NOT ABLE TO TURN THE STEERING WHEEL. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DUPLICATED THE PROBLEM. *AK CONSUMER ENCOUNTERED STEERING WHILE ATTEMPTING TO PARK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072265May 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES AT ANY SPEED VEHICLES SHOOK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM FOUR TIMES. HOWEVER, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072223May 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING AT ANY SPEED VEHICLE VIBRATED IN THE STEERING WHEEL. AS OF MAY 5, 2004 VEHICLE IS BEING REPAIRED THE THIRD TIME FOR BRAKE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065228April 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING ON ICY OR SNOWY ROADS THE ABS ENGAGED, IT STAYED RELEASED FOR 3-4 SECONDS. THIS RESULTED IN THE VEHICLE FREE WHEELING. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE DEALERSHIP INDICATED THAT THE ABS WERE WORKING NORMAL. *AK THE ABS RELEASED ITSELF. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10064775April 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE HAD PROBLEMS WITH THE BRAKES. THE BRAKE ROTORS WARPED EVERY 20,000 MILES. IT WAS ALSO DISCOVERED THAT THE BALL JOINTS WERE LOOSE WHEN THE VEHICLE WAS BEING REPAIRED. PROVIDE FURTHER DETAILS. *JB MECHANIC ALSO FOUND THAT LOWER BALL JOINTS WHERE LOOSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067600April 21, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE CABLE HOLDING THE SPARE TIRE UNDER THE VEHICLE BROKE. THIS CAUSED THE SPARE TIRE TO SEPERATE FROM THE VEHICLE AND FALL TO THE ROAD. THERE WAS NO ONE BEHIND THE VEHICLE AT THE TIME SO AN ACCIDENT DID NOT OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062855April 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AT AN UNDETERMINED SPEED VEHICLE VIBRATED. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED AT 38,000 MILES, AND CURRENTLY NEED TO BE REPLACED AGAIN AT 77,000 MILES. *AK THE ROTORS WOULD GET EXTREMELY HOT RATHER IN USE OR NOT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066014April 12, 2004
SERVICE BRAKES, HYDRAULIC
UNABLE TO STOP IN A REASONABLE DISTANCE. WHILE APPLYING BRAKES AND STEADILY APPLYING MORE PRESSURE TO INCREASE RATE OF DECENT, I GET A HARD PEDAL THAT YOU CAN'T PUSH ANY HARDER EVEN WITH BOTH FEET. BRAKES WILL NOT APPLY ENOUGH PRESSURE TO ACTIVATE THE ABS EVEN ON WET PAVEMENT, ONLY ON GRAVEL OR SNOW. I HAVE PAPERWORK FROM FORD STATING THEY HAVE HAD A NUMBER OF COMPLAINTS AND ARE "AWARE OF THE SAFTEY CONCERN" BUT ARE "UNABLE TO FIX." FORDS TECK LINE ADVISED TECHNITION TO "REPLACE PARTS UNTILL CONCERN IS FIXED." I'VE BEEN TO 4 DEALERS. THEY HAVE REPLACED THE POWERBOOSTER AND PUT AFTERMARKET PADS ON THE FRONT WITH NO EFFECT. WHEN I INQUIRED ABOUT THE LEMMON LAW AFTER SEVERAL RETURN TRIPS TO THE DEALER, THEY NOW SAY IT'S A "PERCIEVED PROBLEM", AND PRINT ON THE PAPERWORK "NO CONCERNS NOTICED." AT THE LAST TRIP TO THE DEALER THE TECH. SAID HE "SAW WHAT I WAS TALKING ABOUT AND TEST DROVE A NEW TRUCK TO COMPARE BUT SAID IT WAS THE SAME WAY. THAT MEANS TO ME THAT THEY ARE STILL BUILDING THESE TRUCKS EVEN THOUGH THEY'VE FAILED TO FIX THE PROBLEM. I FIRST RETURNED THE TRUCK WITH 3000 MILES. I NOW HAVE 36,000 AND STILL NO BRAKES. I'M AFRAID TO DRIVE IT WITH A LOAD. SOMEONE FROM NHSTA OR SOMEONE INDEPENDENT OF FORD NEEDS TO TEST DRIVE THIS TRUCK. PLEASE RESPOND. FORD REFUSES TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062889April 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS AND PADS WERE REPLACED EVERY 20,000 MILES. THE LAST TIME THAT VEHICLE WAS REPAIRED ROTORS, PADS AND CALIPERS WERE REPLACED. DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK CONSUMER PURCHASED VEHICLE NEW, AND AT 23,000 MILES CONSUMER EXPERIENCED VIBRATION ON STEERING WHEEL WHEN APPLYING BRAKES. VEHICLE CURRENTLY IS AT 43,000 MILES AND STILL POSSES THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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