Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10145401December 15, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: THE CONTACT STATED THE ACCELERATOR PEDAL STICK INTERMITTENTLY. THIS WAS GETTING PROGRESSIVELY WORSE FOR THE PAST YEAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE REPLACING THE ACCELERATOR PEDAL SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144993December 12, 2005
ELECTRICAL SYSTEM
WHILE DRIVING MY 2002 FORD F250 7.3 DIESEL TRUCK, MY TRUCK LOST ALL POWER. I RESTARTED THE TRUCK AND HAD TRAVELED ABOUT 1/2 MILE WHEN THE FAILURE OCCURRED AGAIN. I RESTARTED THE TRUCK AGAIN AND HAD TRAVELED ABOUT 1/2 A MILE WHEN THE FAILURE OCCURRED AGAIN. AT THIS POINT I WAS IN MY DRIVEWAY. AFTER FURTHER RESEARCH ON THE INTERNET, I DISCOVERED THAT THIS FAILURE IS VERY COMMON IN THIS VEHICLE AND HAPPENS WITH NO WARNING AND AT ANY SPEED. SEVERAL PEOPLE ON THE INTERNET WENT SO FAR AS TO SUGGEST CARRYING A SPARE PART WITH YOU AT ALL TIMES AS WELL AS THE TOOLS NEEDED TO MAKE THE REPAIR ON THE ROAD. MY LOCAL FORD DEALER INFORMED ME THAT THIS A VERY COMMON PROBLEM. I FEEL THAT THIS ISSUE SHOULD BE ADDRESSED BEFORE ANY FATALITIES OCCUR AS THIS HAS HAPPENED WHILE DRIVING AT HIGH RATES OF SPEED WITH NO WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144920December 11, 2005
UNKNOWN OR OTHER
2002 FORD F250 SUPER DUTY PICKUP. THE SPARE TIRE CAME OFF WHILE DRIVING. THE TIRE IS CARRIED UNDER THE BED AND HELD IN PLACE WITH A STEEL CABLE AND WINCH ASSEMBLY, THE CABLE BROKE THAT HOLDS IT IN PLACE. THANK GOODNESS THIS HAPPENED ON A LOW TRAFFIC COUNTY ROAD, THIS SPARE TIRE IS HEAVY AND COULD BE A DANGEROUS TRAFFIC HAZARD IF IT WERE TO HIT A CAR TRAVELING ON THE ROAD. MY FIRST THOUGHT WAS IT WAS A RANDOM ISOLATED FAILURE BUT I HAVE TALKED TO ANOTHER FORD SUPER DUTY OWNER THAT HAD THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144232December 2, 2005
STEERING
I RECENTLY PURCHASED A 2002 FORD F250 SUPER DUTY PICKUP. THE TRUCK IS EQUIPPED WITH A 7.3L DIESEL ENGINE, AUTOMATIC TRANSMISSION, FOUR WHEEL DRIVE. A FEW DAYS AFTER PURCHASE I FOUND THAT I COULD NOT TURN THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED. I CONTACTED THE DEALERSHIP AND TOOK THE TRUCK BACK TO BE CHECKED. THEY SAID THEY COULD FIND NO PROBLEMS CAUSING THE STEERING PROBLEM, BUT DID AGREE THERE WAS A PROBLEM. THE DEALERSHIP THEN PROVIDED ME WITH A COPY OF A SERVICE MESSAGE FROM THE OASIS PROGRAM FROM FORD MOTOR COMPANY THAT STATES "INCREASED STEERING EFFORT AT LOW SPEED OR WHILE STOPPED IS A NORMAL CONDITION WITH HYDROBOOST OR VACUUM OPERATED BRAKES. THEREFORE NO SERVICE ACTION SHOULD BE TAKEN." THE PROBLEM ARISES WHEN YOU TRY TO BRAKE AND STEER TO AVOID AN ACCIDENT. BRAKING AND STEERING AT THE SAME TIME DOES NOT WORK! THE BRAKES DO NOT HAVE TO APPLIED VERY MUCH TO COMPLETELY PREVENT TURNING. IS THIS A PROBLEM FOUND ON OTHER VEHICLES? AND IS ANYTHING BEING DONE TO CORRECT THE PROBLEM? DO I HAVE ANY RECOURSE IN GETTING THE PROBLEM FIXED? THANK YOU FOR YOUR HELP IN THIS MATTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141579November 2, 2005
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD
DT: THE CONTACT STATED THE COMPONENTS UNDER THE DASHBOARD GOT WET. THEREFORE, HE TOOK THE VEHICLE TO THE DEALERSHIP. THEY FOUND THE COMPONENTS WERE WET BECAUSE THE WINDSHIELD WAS INSTALLED IMPROPERLY. THE WINDSHIELD COULD BE MOVED OUT ONE INCH. THE DEALERSHIP STATED IT WAS PROBABLY A FACTORY DEFECT. BUT THE WARRANTY EXPIRED, AND H THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS, WHICH HAVE BEEN MADE. ALL OF THE ELECTRONIC COMPONENTS UNDER THE DASHBOARD HAD TO BE REPLACED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141079October 27, 2005
FUEL SYSTEM, DIESEL
DRIVING BACK FROM A DUCK HUNTING TRIP ON A DIRT ROAD IN CLINTON,SC WHEN MY 2002 FORD F-250 SUPER DUTY CREW CAB DIESEL CAUGHT ON FIRE. THE FIRE APPEARED TO HAVE STARTED ON THE DRIVER'S SIDE IN THE ENGINE COMPARTMENT. I LOST A LOT OF PERSONAL ITEMS IN THE TRUCK DUE TO THE FIRE SPREADING QUICKLY NOT COVERED BY MY INSURANCE. I HAVE CONTACTED FORD SEVERAL TIME BUT ALL THEY HAVE TOLD ME IS THAT THERE ARE NO RECALLS ON MY TRUCK AND SORRY FOR THE INCONVENIENCE. THE RECENT RECALL OF 800,000 TRUCKS FORD RECALLED CAME EXACTLY ONE WEEK AFTER MY TRUCK CAUGHT ON FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140399October 20, 2005
ENGINE AND ENGINE COOLING:ENGINE
CAM POSITION SENSOR FAILURE. LOSS OF POWER. NO STEERING. NO BRAKES. REPLACED SENSOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138560October 4, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: THE CONSUMER STATED THAT 2002 FORD F250 HAD TWO WIRES THAT MELTED TOGETHER IN THE WIRING HARNESS. THE ENTIRE CIRCUIT BOARD SHORTED OUT. THE CONSUMER TOOK THE TRUCK TO THE DEALERSHIP. THE CONSUMER CONTACTED FORD, AND THEY INFORMED HER THAT THERE WAS NO WARRANTY TO FIX THE TRUCK. THE OWNER STATED THAT SHE HAD NO MONEY TO FIX THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136086September 10, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
PRIOR TO THE ACCIDENT WE HAD THE TELESCOPING BRAKE AND GAS PEDAL REPLACED FOR A DEFECT. (IT DIDN'T WORK) ON SEPTEMBER 9TH 2005 AT APPROX 12:00PM OUR FORD EXCURSION SUDDENLY ACCELERATED, WHICH RESULTED IN LOSS OF CONTROL OF THE VEHICLE AT SPEEDS IN EXCESS OF 80 MPH. AVOIDED ROLL OVER AND HITTING OTHER VEHICLES. SPUN OUT 2 TIMES BEFORE CRASHING INTO A FENCE @ MCAS (MARINE CORPS AIR STATION) YUMA ARIZONA. WAS TAKEN TO THE HOSPITAL BY AMBULANCE. HIGHWAY PATROL. ACCIDENT INVESTIGATOR AND YUMA POLICE HAVE PICTURES AND REPORTS OF THE ACCELERATION PEDAL STILL MASHED INTO THE SUV'S FLOOR-BOARD STILL OPEN AT FULL THROTTLE WITH ENGINE OFF. THE ACCIDENT REPORT STATES MECHANICAL DEFECT OF ACCELERATION PEDAL. THE TIRES AND UNDER CHASSIS CAUGHT WERE ON FIRE WHEN VEHICLE CAME TO A CRASH STOP OR IT COULD HAVE BEEN A FIRE PRIOR THE INVESTIGATOR WASN'T SURE. WHEN THE VEHICLE WAS PUT IN PARK THE TIRES WERE STILL SPINNING OUT AS IF THE SUV WAS IN A DRIVE GEAR. ALTHOUGH I SUFFERED MINOR INJURED PULLED NECK AND BACK MUSCLES AND BROKEN ELBOW (RADIAL NECK FRACTURE). I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED OR KILLED ANOTHER HUMAN DUE TO THIS DEFECT. COMPLETELY TERRIFIED TO EVER DRIVE AGAIN. *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10135436September 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
36,800 MILES WENT FOR AN INSPECTION STICKER AND IT FAILED FOR BOTH UPPER AND LOWER BALL JOINTS ON BOTH SIDES. THEY ARE VERY BAD, WELL OVER AN INCH OF "CLUNK" EACH WAY. NOT NOTICEABLE DRIVING. THIS IS JUST A PLEASURE VEHICLE, LIGHT USE AND EASY DRIVING....VERY WELL KEPT TRUCK FOR PERSONAL FAMILY USE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133912August 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F-250 ,5.4 LITRE TRITON MOTOR. ORIGINAL DEALER INSTALLED SPARK PLUG BLOWN OUT OF ALUMINUM HEAD BECUASE OF A LACK OF THREAD ENGAGMENT. COST OF REPAIR $3,200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133612August 20, 2005
ELECTRICAL SYSTEM:WIRING
MY FORD TRUCK WOULD STALL WHENEVER YOU STOPPED OR PRESSED THE BRAKE TO SLOW DOWN AT INTERSECTIONS ,I TOOK IT TO THE DEALER AND THEY SAID IT HAD A FAULTY CAM SENSOR,FAULTY O-RINGS AND HIGH PRESSURE PUMP,I DONT HAVE THE ORIGINAL PART ONLY THE WORK ORDER FROM THE REPAIRS THAT WERE MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133478August 18, 2005
ELECTRICAL SYSTEM
MY F-250 SUPER DUTY 4X4 PICKUP RECENTLY STALLED WHILE DRIVING OFF THE FREEWAY. THE FOLLOWING DAY THE TRUCK STALLED A SECOND TIME IN TRAFFIC AND A THIRD TIME WHILE ENTERING I15 IN BARSTOW, CA. THE TRUCK WAS TOWED TO SOUTARS FORD IN BARSTOW, CA. THE FOLLOWING MONDAY SOUTARS REPLACED A CAM SENSOR ASSEMBLY. THE CAM SENSOR WAS COVERED UNDER THE FORD 100,000 WARRANTY WITH $100 DEDUCTIBLE. TWO WEEKS AGO I RETURNED FROM A 4000 TRIP TO YELLOWSTONE AND GLACIER NATIONAL PARKS. ON THIS TRIP I TOWED A 9000 LB 5TH WHEEL WITH MY F250. HAD THE CAM SENSOR GONE OUT WHILE I WAS TOWING THE TRAILER, PARTICULARLY ON MANY MILES OF STEEP MOUNTAIN ROADS, I CAN ONLY IMAGINE THE CONSEQUENCES. WHEN THE TRUCK STALLED THERE WAS NO WARNING - NO DIFFERENCE IN ANY OF THE GAUGES TO INDICATE SOMETHING WAS WRONG. THE POWER STEERING AND BRAKES QUIT WORKING WHEN THE ENGINE STALLS. LOSS OF CONTROL AND A COLLISION COULD CERTAINLY OCCUR WHEN THE TRUCK SUDDENLY STALLS. AN F250 4X4 IS A VERY HEAVY VEHICLE - IT DOESN'T MOVE WITHOUT THE ENGINE RUNNING UNLESS YOU ARE ON A HILL. I AM CONCERNED THAT THE CAM SENSOR MAY FAIL AGAIN WITHOUT WARNING. I HAVE CALLED THE 800 NUMBER FOR FORD MOTOR COMPANY AND REGISTERED MY CONCERNS. THERE DOESN'T SEEM TO BE ANY INTEREST ON THE PART OF FORD TO TALK TO ME ABOUT THIS PROBLEMS AND THE POTENTIAL SERIOUSNESS OF THE FAILURE. I HAVE SPOKEN TO THE LOCAL FORD DEALER AND HAVE FOUND THAT THEY HAVE REPLACED THIS PART ON OTHER FORD DIESELS WITH THE 7.3L ENGINE. . I AM THANKFUL THAT I AM REPORTING NO INJURIES OR DEATHS FROM THIS FAILURE. I COULD HAVE EASILY BEEN KILLED ON INTERSTATE 15 HAD I STALLED OUT IN 70 MPH TRAFFIC WHICH IS VERY HEAVY ON A FRIDAY NIGHT. I CHOSE TO CALL A TOW TRUCK INSTEAD. WHAT PROTECTION IS THERE FROM A PROBLEM LIKE THIS ONE? A VEHICLE OF OVER TWO TONS IS NOT SAFE WHEN IT CAN STOP RUNNING WITHOUT WARNING AT ANY TIME, PARTICULARLY WHEN IT IS USED FOR TOWING A TRAILER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132770August 14, 2005
ELECTRICAL SYSTEM
SPARK PLUG BLOW OUT ON 2002 F250 SUPER DUTY 4X4 PICKUP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131320August 2, 2005
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT
2002 FORD TRUCK / CONSUMER APPLIED BRAKES WHILE ROUNDING A CURVE AND THE FRONT WHEELS BEGAN TO SHIMMY.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130130July 26, 2005
SUSPENSION:REAR
DT: WHEN TOWING A 5TH WHEEL TRAILER 27 FEET AND 7,900 LBS ON CONSUMER'S FORD F250 SUPER DUTY, THERE WAS A PROBLEM WITH THAT MUCH WEIGHT ON THE BACK THE TRUCK. IT SEEMED TO PULL TO THE LEFT AND SOMETIMES PULLS TO THE RIGHT, THEN WILL QUIT AND PULL TO THE OTHER SIDE. THIS ALTERNATED IN NATURE. ALSO, CONSUMER NOTED THIS OCCURRED WITHOUT 5TH WHEEL TRAILER OR WITHOUT ANY TOW AT ALL. IT SEEMED AS THOUGH THERE WERE 4 LOW TIRES. CONSUMER FIRST THOUGHT THE PROBLEM WERE THE TIRES, AND HAD ALL 4 TIRES REPLACED. BUT IS A PROBLEM RECURRED. WAS NOT TAKEN TO DEALER FOR THIS PROBLEM. CALLED DEALER, AND HE RECOMMENDED A CHANGE REAR END LUBE. CONSUMER COMPLIED, AND THERE STILL WAS A PROBLEM. . INFECT, THE OLD REMOVED LUBE WAS VERY CLEAN AND NEW,. CONSUMER FELT THIS WAS NOT EVEN BEING USED. NO REPAIRS WERE MADE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127410July 4, 2005
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING
FORD 2002, F250 CREW CAB PICKUP, DIESEL, STARTED ON FIRE IN THE DRIVEWAY ON DECEMBER 1, 2003, 4-5 HOURS AFTER IT WAS PARKED. I BURNED DOWN OUR GARAGE AND THE SECOND VEHICLE THAT WAS PARKED NEXT TO IT. THE GARAGE IS NOT ATTACHED TO THE HOUSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126899June 24, 2005
TIRES:TREAD/BELT
THE RIGHT FRONT TIRE TREAD OF THE FIRESTONE STEELTEX A/T TIRE SEPARATED. THE CONSUMER'S 2002 FORD F-250 ONLY HAD 45800 MILES ON IT. *NM CONSUMER SENT A LETTER TO THE RUBBER MANUFACTURER'S ASSOCIATION ON JUNE 10, 2005, EXPLAINING TO THEM THE SITUATION WITH THE TIRES AND HOW IT DAMAGED THE VEHICLE WHEN THE INCIDENT HAPPENED.*SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125391June 15, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: WHILE DRIVING THE SPARE TIRE FELL OFF ONTOHE HIGHWAY BECAUSE THE CABLE THAT HELD THE SPARE TIRE TO THE BED OF THE TRUCK BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122482May 31, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON TWO OCCASIONS, I HAVE HAD MY TRUCK IN PARK AND THE KEYS REMOVED AND THE TRUCK ROLLED. IT WAS NOT FULLY IN PARK. I WAS ON A SLIGHT INCLINE BOTH TIMES, ONCE FACING FORWARD AND ONCE BACKED IN. I TOOK IT TO THE DEALER AFTER THE FIRST TIME AND THEY ADJUSTED THE SHIFTER. I NOW HAVE TO TAKE IT BACK IN SINCE IT DID IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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