Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10163253July 24, 2006
ENGINE AND ENGINE COOLING
THE CPS (CAMSHAFT POSITION SENSOR) FAILED ON MY 2002 F250 FORD POWERSTROKE WHILE DRIVING. THIS RESULTED IN VERY HARD STEERING AND VERY POOR BRAKING ABILITY. IF I HAD BEEN TOWING MY FIFTH WHEEL THE SITUATION COULD HAVE BEEN VERY SERIOUS. I LATER FOUND THAT THE FAILURE OF THE CPS IS VERY COMMON ON FORD POWERSTROKES FROM 1999 THROUGH 2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162953July 20, 2006
STRUCTURE:BODY:DOOR
APPROXIMATELY 18 MONTHS AGO I NOTICED RUST ON THE INSIDE OF THE DOORS AT THE BOTTOM ON THE SEAM. THE DEALER SUGGESTED THAT I USE A RUST KILLER TO STOP THIS. I TRIED THAT WITH NO LUCK. I SPEAKING TO FORD DEALERS THIS IS AN ONGOING PROBLEM AND THAT I SHOULD CONTACT FORD DIRECTLY. I HAVE DONE THIS, BUT NOT RECEIVED ANY ANSWER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162565July 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS MAKING A LEFT TURN WHEN I HEARD A POP,POP, POP. I BLEW OUT #3 SPARK PLUG IN MY 2002 F250. IT HAS 72,000 MILES ON IT. I CHOSE TO HAVE IT REPAIRED RATHER THAN REPLACING THE HEAD(600$ AS OPPOSED TO 3000$). THE FORD DEALERSHIP IN WAUSAU WI. WOULD NOT REPAIR IT,THEY WOULD ONLY REPLACE THE HEAD, AND WOULD NOT ADMIT THAT THIS WAS A RECURRING PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161426July 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN I TOOK MY TRUCK IN FOR SERVICE, THE AUTO TECH NOTICED A FUEL LEAK NEAR THE FUEL FILTER. AGREEING WITH THE TECH THAT THE LEAK WAS FROM THE FILTER, I TOOK THE TRUCK HOME AND REPLACED THE FUEL FILTER. ON INSPECTION OF THE FILTER AFTER INSTALLATION, THE TRUCK STILL CONTINUED TO LEAK FUEL. I DETERMINED THAT THE LEAK WAS COMING FROM A FUEL RETURN LINE, AT A POINT WHERE THE LINE IS HELD IN PLACE BY A METAL TAB. I TOOK THE TRUCK IN TO THE REPAIR SHOP, WHERE THE EMPLOYEES AGREED THAT THE LEAK OCCURRED FROM THE METAL TAB WEARING A HOLE IN THE FUEL RETURN LINE. THE REPAIR THEN INVOLVED REPLACING THE ENTIRE FUEL LINE ASSEMBLY (WHICH INCLUDES BRAKE, FUEL, AND ANY OTHER LINES THAT RUN FROM THE ENGINE TO THE REAR OF THE VEHICLE) AVAILABLE ONLY FROM A DEALER. THE OLD LINES ARE AVAILABLE IF THEY ARE NEEDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160735June 26, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT: THE CONTACT STATED ON JUNE 24, 2006 THE VEHICLE BATTERY LIGHT ILLUMINATED. WHEN THE DEALER WAS CONTACTED, THEY RECOMMENDED THE VEHICLE TO BE TOWED TO THE DEALERSHIP. THIS IS THE FOURTH TIME VEHICLE HAS BEEN TAKEN TO THE DEALER FOR ALTERNATOR. THE FIRST THREE TIMES, THE VEHICLE WOULD NOT START AND THE ALTERNATOR WAS REPLACED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158655May 31, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE DUE TO AN ELECTRICAL SHORT IN THE WIRES AND FUSE BOX. THE INSURANCE COMPANY IS CURRENTLY INVESTIGATING AND WILL PROVIDE ADDITIONAL DETAILS AT A LATER TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10157532May 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
#2 SPARK PLUG BLOWN OUT OF HEAD WHILE DRIVING. SPARK PLUG THREADS IN HEAD STRIPPED OUT CAUSING PLUG TO BLOW OUT AND DAMAGE COIL. TRUCK WAS TAKEN TO DEALER FOR DIAGNOSIS, DEALER HAD TO INSTALL A HELICOIL IN HEAD AT LOCATION #2. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156607May 2, 2006
FUEL SYSTEM, DIESEL
WITHIN A TOTAL OF 11 MONTHS THE FORD DEALERSHIP HAS HAD TO CHANGE OUT THE FUEL PUMP TO OUR FORD F250. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156521May 1, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED THE REAR BRAKE LIGHT REMAINED ILLUMINATED WHEN THE ENGINE WAS TURNED OFF AND THERE WAS A SMELL OF SMOKE. THE DEALER REPLACED THE WIRING HARNESS AND THE FUSE BOX CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155937April 24, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE CRUISE CONTROL AND BACK UP LIGHTS FAILED WITHOUT WARNING AND A BURNING SMELL WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155924April 23, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
I HAVE A FORD 2002 F-250 SUPER DUTY THAT THE SPARK PLUG BLEW OUT F THE CYLINDER HEAD. THIS CAUSED A VERY SIGNIFICANT POWER LOSS CAUSING THE TRUCK TO SLOW VERY QUICKLY MUCH LIKE APPLYING THE BRAKES BUT NOT USING THEM. THIS CAUSED A VERY NEAR ACCIDENT ON A HIGHWAY TRAVELING AT 50 MPH AND THE SLOWING WITHOUT BRAKE LIGHTS NEARLY CAUSED AN ACCIDENT. AFTER APPROXIMATELY 1 MIN OF RESEARCHING THE PROBLEM ABOUT THE ACCIDENT I REALIZED THAT THIS PROBLEM IS HUGE !!!! TO SAY THE LEAST. THERE HAVE BEEN COUNTLESS REPORTS OF SPARK PLUGS BLOWING AND EITHER PEOPLE BEING STRANDED TO NEAR COLLISIONS. ALSO I AM A FIREFIGHTERS PARAMEDIC AND MY NOSE IS NO HYDROCARBON METER BUT THE LEVELS OF GASOLINE VAPORS THAT ACCUMULATE IN A VERY SHORT TIME. MY QUESTION TO THAT IS HOW MUCH VAPOR COLLECTS IN THE CAB COMPARTMENT AND CAN IT CAUSE A COMPARTMENT FIRE BEFORE THE DRIVER CAN SAFELY GET THE VEHICLE TO A SAFE AREA TO EXIT THE VEHICLE? I BRING THIS TO YOUR ATTENTION BECAUSE OF MY RESEARCH I DO NOT BELIEVE ANY LETTERS OR CALLING FORD MOTOR AS JUST A VEHICLE OWNER CAN MAKE FORD MOTOR COMPANY MORE AWARE OF THIS PROBLEM. THANK YOU! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155061April 11, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE ENGINE HAD TO REMAIN IN THE OFF POSITION FOR 15 MINUTES BEFORE IT WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154814April 7, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING
CAMSHAFT POSITION SENSOR (CPS) HAS FAILED 3 TIMES SINCE I'VE HAD THE VEHICLE. MY TRUCK HAS ONLY 77,000 MILES ON IT. WHEN THIS SENSOR FAILS THE TRUCK DIES INSTANTLY AND WILL NOT RESTART. I WAS LUCKY ALL 3 TIMES TO NOT BE PULLING A TRAILER IN HEAVY TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154857April 7, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A 2002 FORD F-250 POWER STROKE DIESEL. I WAS ON MY WAY TO WORK AND ALL OF A SUDDEN THE ENGINE JUST SHUT OFF AS IF I HAD TURNED THE KEY OFF. IT PICKED RIGHT BACK UP ALMOST IMMEDIATELY AND CONTINUED TO RUN FOR ABOUT A MILE. THEN IT SHUT OFF AGAIN AND DID NOT PICK BACK UP. THIS WAS ON A 4 LANE HIGHWAY AT 55-60 MPH WITH NO POWER STEERING AND NO POWER BRAKES ON A 7000# TRUCK. I MANAGED TO COAST INTO A TURN LANE AND GOT IT TO RE-FIRE AND MOVED IT INTO A PARKING LOT. CHECKED ALL OF MY ELECTRICAL CONNECTIONS UNDER THE HOOD AND RESTARTED THE TRUCK. IT IDLED FINE FOR A WHILE SO I THOUGHT MAYBE A CONNECTOR WAS LOOSE AND I HAD FIXED THE PROBLEM. I DECIDED TO CONTINUE ON MY WAY TO WORK. I PULLED BACK OUT ONTO THE HIGHWAY AND NO PROBLEMS. I HAD TO MAKE A U-TURN ON THE 4 LANE HIGHWAY AND RIGHT IN THE MIDDLE OF IT, THE TRUCK DECIDES TO DIE AGAIN. LUCKILY, I WAS ABLE TO GET IT INTO NEUTRAL AND RE-FIRED BEFORE I GOT HIT IN THE SIDE BY ONCOMING TRAFFIC. HAD HEARD OF THE CPS FAILURES BEING A PROBLEM ON THE 7.3 POWER STROKE ENGINES SO I HAD IT TOWED HOME AND REPLACED THE CAM POSITION SENSOR. NO PROBLEMS SINCE. I STARTED LOOKING ON WEB SITES TO FIND OUT HOW MANY PEOPLE HAD BEEN HAVING THIS SAME TYPE FAILURE AND IT SEEMS TO BE A VERY COMMON PROBLEM. SEVERAL WEB SITES ARE RECOMMENDING THAT THE POWER STROKE OWNERS THAT HAVE HAD THIS PROBLEM NOTIFY YOU ALL SO MAYBE WE CAN GET THE PROBLEM SOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153788March 27, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK SAT ALL NIGHT, STARTED TRUCK WAITED APPROX 10 MIN , DROVE APPROX 2 MILES, TRUCK STALLED/DIED IN THE MIDDLE OF INTERSECTION, BRAKES DID NOT HAVE POWER ASSIST. COASTED DOWN HILL APPROX .5 MILES BEFORE I COULD STOP THE TRUCK. TRUCK COOLED AND RESTARTED THEN DIED APPROX 2 MIN LATER. TRUCK WAS TOWED TO LOCAL FORD. CPS REPLACED AS BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152732March 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
MY 2002 F250 4X4 SUPER DUTY HAS THE TYPICAL FRONT END SIDE TO SIDE SHUDDER WHEN BRAKES ARE APPLIED. I BOUGHT THIS TRUCK IN ALASKA SHIPPED IT TO MONTANA, AND NOTICED THE SHUDDER, TOOK IT TO HELENA MT. FORD DEALER AND THEY REPLACED THE FRONT CALIPERS AND ROTORS. SAME PROBLEM. I SUSPECT THE BALL JOINTS ARE DEFECTIVE, OR THE ROTORS ARE NOT DESIGNED FOR THE WEIGHT OF THE VEHICLE. I AM SURE AS THESE GET OLDER SOMETHING WILL FAIL FOR SOMEONE AND A LAW SUIT WILL ENSUE.THIS SEEMS TO BE AN ONGOING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152285March 9, 2006
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WHEN MY TRUCK DIED. I STARTED IT AND IT WENT FOR HOURS AND THEN DIED AGAIN. THEN IT WOULD GO TWO FEET AND DIE AND THEN DAYS AND DIE. I HAD NO WARRING. THIS IS VERY DANGEROUS AND SOME ONE COULD GET KILLED. JUST LOOK ON THE INTERNET AND YOU CAN SEE MANY PEOPLE HAVING PROBLEMS WITH THE CPS, CAM POSITIONING SENSOR. THEY EVEN SAY TO CARRY AN EXTRA ONE WITH YOU, CAUSE OF THEM GOING OUT ALL THE TIME??? WE REPLACED OURS AFTER REPLACING MANY OTHER WRONG PARTS, BECAUSE WE HAD NO IDEA OF THIS BEING A PROBLEM WITH FORD TRUCKS. WE REPLACED THE ACCELERATOR PEDAL, SENSORS, AND OTHER PARTS UNTIL WE FOUND THE CPS WAS THE PROBLEM. MANY WASTED DOLLARS. PLEASE LOOK INTO THIS, BEFORE IT IS TO LATE AND SOMEONE GETS HURT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152098March 7, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK STOPS RUNNING WITH NO WARNING DURING NORMAL OPERATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152134March 7, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED WHILE DRIVING BOTH FRONT SEAT BELTS LOCKED UP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE SEAT BELTS WERE REPLACED. THE SEAT BELTS CONTINUED TO LOCK UP. ALSO, THE DRIVER SIDE SEAT BELT DOES NOT RETRACT AND THE PASSENGER SIDE SEAT BELT INTERMITTENTLY WILL NOT RELEASE. THERE HAVE BEEN NO FURTHER REPAIRS. UPDATED 4/11/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148721January 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING AT 25 MPH THE # 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-250