Ford F-250 Complaints (2016)

291 consumer complaints on file.

#11404759March 24, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, WHEELS
VEHICLE WAS PURCHASED FROM PRIORTY FORD IN NORFOLK, VA ON SUNDAY MARCH 21ST 2021. INCIDENT #1 MARCH 22ND 2021: FRONT DRIVER'S TIRE COMPLETELY BLEW ON HIGHWAY EN ROUTE TO TENNESSE AN HOUR AND A HALF OUT OF GATLINBURG, TN. SPEEDOMETER WAS ALSO NOT FUNCTIONING PROPERLY PRIOR TO SAYING WE WERE DRIVING A FASTER THAN ACTUAL MPH (CONFIRMED WHILE USING GPS). SPARE TIRE WAS PUT IN PLACE OF BLOWN OUT TIRE, CHANGED SPARK PLUG WIRE (WHICH DIDN'T REPAIR TICKING NOISE PER MECHANIC) MECHANIC ALSO SAID WE WOULD BE GOOD TO GO WITH SPARE TIRE. INCIDENT #2 MARCH 24TH 2021: WHILE EN ROUTE TO NEXT DESTINATION (NEW ORLEANS, LA) TRED CAME OFF REAR DRIVERS SIDE TIRE CAUSING TRUCK TO GO OUT OF CONTROL ON I-59 NEAR BIRMINGHAM, AL. VEHICLE SPUN INTO GRASS MEDIAN ONTO OPPOSITE SIDE OF INTERSTATE AND WAS NO LONGER DRIVABLE. A POLICE REPORT WAS MADE AND TRUCK WAS TOWED. ADDITIONAL INFORMATION AND PROOF VIA PICTURES AND REPORTS AVAILABLE UPON REQUEST.**
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11399034March 3, 2021
SUSPENSION
AT 34,000 MILES TRUCK STARTED TO SHAKE AND SHUDDER WHILE DRIVING AT 70MPH ON INTERSTATE. VEHICLE BECAME HARD TO CONTROL DUE TO VEHICLE VIOLENTLY SHAKING. AT 58,000 MILES TRUCK STARTED MAKING A CLUNKING NOISE IN FRONT SUSPENSION. VEHICLE STEERED ROUGH. FOR THE SECOND TIME TRUCK WAS TAKEN TO FORD DEALER AND REPAIRED. THE SECOND TIME AT MY EXPENSE. VEHICLE IS UNSAFE TO DRIVE WHEN PARTS IN SUSPENSION WEAR OUT OVER THIS SHORT AMOUNT OF TIME. EACH TIME VEHICLE WAS IN MOTION ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396774February 18, 2021
STEERING, SUSPENSION
AT HIGH SPEEDS 65 PLUS WHEN A BUMP IS HIT THE FRONT OF TRUCK AND STEERING STARTS SHAKING VIOLENTLY AND DOESN'T STOP UNTIL YOU SLOW DOWN TO BELOW 20 TO GET IT TO STOP. THIS VIOLENT SHAKING IN THE STEERING/FRONT END CAN CAUSE LOSE OF CONTROL AND HAVING TO SLOW TO SUCH A SLOW SPEED ON INTERSTATE CAN CAUSE ACCIDENT AND INJURY TO SELF AND OTHERS. THIS HAS HAPPENED SEVERAL TIMES WITH LAST EVENT YESTERDAY AT WHICH TIME A SEMI TRUCK ALMOST REAR ENDED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396549February 16, 2021
ENGINE
WHILE OPERATING IN BELOW FREEZING TEMPERATURES ON THE HIGHWAY, THE DIESEL EXHAUST FLUID (DEF) TANK HEATER FAILED, ALLOWING THE DEF TO FREEZE INSIDE THE TANK. WITH THE DEF FROZEN, IT WAS NOT ABLE TO BE INJECTED INTO THE EXHAUST RESULTING IN HIGHER LEVELS OF NITROGEN OXIDES (NOX) TO BE RELEASED INTO THE ATMOSPHERE THROUGH THE VEHICLES EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395875February 12, 2021
FUEL/PROPULSION SYSTEM
FAILURE OF REDUCTANT HEATER AND SENDER UNIT FOR DIESEL EMISSION FLUID (DEF) WITH ONLY 37,000 MILES. ERROR CODES WILL EVENTUALLY FORCE VEHICLE TO IDLE AND NOT DRIVE AT HIGHWAY SPEEDS. FORD VEHICLES PRIOR TO 2016 WERE FIXED AT NO CHARGE FOR THIS DEFECT UNDER FORD'S CUSTOMER SATISFACTION RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389470January 22, 2021
STEERING, WHEELS
WHEN I BOUGHT THIS VEHICLE USED OFF OF PINNACLE FORD IN NICHOLASVILLE KY, (NOW HAS 36,700 MILES) I HAD NO IDEA THAT I WAS BUYING A TRUCK WITH THE SO-CALLED "DEATH WOBBLE." LONG STORY SHORT I HAVENT BEEN UNABLE TO DRIVE THIS TRUCK ON ANY LONG TRIPS AND BADLY DREAD IT WHEN I HAVE TO BE ON ANY ROAD WITH A SPEED LIMIT OVER 55 BECAUSE ONCE I BEGIN TO HIT 60 M.P.H. THE FRONT END WILL START TO SHAKE SO BAD THAT THE WORDS SCARY, UNSAFE, AND EMBARRASSING ARE UNDERSTATEMENTS. I HAVE BEEN WAITING PATIENTLY FOR THE FORD "DEATH WOBBLE" RECALL FOR QUITE SOME TIME, BUT I JUST CANT WAIT ANYMORE; I WAS RECENTLY ADVISED TO FILE THIS REPORT. I AM INCLUDING A PICTURE OF ONE OF MY FRONT TIRES THAT WAS NOT SO LONG AGO NEW, AND THEY ARE BOTH CHOPPED SO BAD THAT IF YOU RUN YOUR HAND ACROSS THE TREAD YOUR HAND WILL STOP DUE TO THE EXTREME UNLEVELNESS OF THE TREAD WITH NO EXAGGERATION WHATSOEVER. PLEASE, PLEASE, FORCE FORD TO RECALL THIS TRUCK. I OWN A CONCRETE CONSTRUCTION BUSINESS, AND IF I WERE TO MESS UP SOMEONES NEW DRIVEWAY WITH NO SAFETY ISSUES INVOLVED, I WOULD BE EXPECTED TO FIX IT ASAP, AND FOR THE INTEGRITY OF MYSELF AND MY BUSINESS I SHOULD BE EXPECTED TO FIX IT. IT TRULY AMAZES ME HOW BIG CORPOROTIONS CAN SCREW UP THEIR PRODUCT THAT WE PAY WAY TOO MANY THOUSANDS OF DOLLARS FOR THESE DAYS AND EVEN WITH EXTREME SAFETY ISSUES BEYOND JUST A FAULTY PRODUCT SOLD, THEY CAN LITERALLY CAN GET BY WITH CAUSING WRECKS, DEATHS, AND SELLING FAULTY UNSAFE PRODUCTS; THEY CLEARLY GET BY WITH WHAT THE AVERAGE PERSON OR SMALL BUSINESS OWNER COULD NOT AND CANNOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385355December 28, 2020
STEERING
DEATH WOBBLE. SECOND COMPLAINT. TRUCK WORKED ON 2 MONTHS A AGO ($600). WOBBLE RETURNED WITH A VENGEANCE. MAYBE 2,000 ADDITIONAL MILES ON TRUCK. 82,000 MILES CURRENTLY. ON FREEWAY, SPEED 55-65 MPH. HIT A CRACK IN THE ROAD ( NOT A POTHOLE OR ANYTHING SIGNIFICANT ). STEERING WHEEL SHOOK BACK AND FORTH 3-4 INCHES. NOISY, HOOD SHAKING STRONGLY. AGGRESSIVE BRAKING TO BELOW AROUND 40 MPH TO STOP THE DEATH WOBBLE. HAPPENED 3 TIMES WITHIN 3 MILES. DROVE HOME AT 35 MPH. I WASN'T TOO POPULAR WITH THE REST OF THE FREEWAY TRAFFIC. I BELIEVE I25 SURFACE IN THAT AREA IS CONCRETE WITH THE OCCASIONAL CRACK IN THE SURFACE. SCARY AS CAN BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383913December 17, 2020
SUSPENSION
DEATH WOBBLE OCCURS SO VIOLENTLY WHEN YOU HIT A BUMP IN THE ROAD THAT IT IS HARD TO MAINTAIN CONTROL. YOU HAVE TO COME TO A COMPLETE STOP FOR IT TO QUIT. ITEMS HAVE BEEN REPLACED FROM THE FORD SERVICE BULLETION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383426December 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RUSH FORD CENTER (1720 HERNDON RD, CERES, CA 95307: (209) 541-3673), WHERE IT WAS DIAGNOSED WITH NEEDING THE DIESEL EXHAUST FLUID (DEF) TANK HEATER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378297December 7, 2020
ENGINE
THE REDUCTANT HEATER AND SENDER ASSEMBLY FAILED CAUSING THE MALFUNCTION INDICATOR TO LIGHT. THIS IS THE SAME PROBLEM ADDRESSED FOR THE 2011-2015 MODEL YEAR PER CUSTOMER SATISFACTION PROGRAM 18M01. THE FAULT WAS CONFIRMED BY RIVERTOWN FORD IN COLUMBUS GA VIA DIAGNOSTIC TOOL. CLEARLY THE ISSUE PER CUSTOMER SATISFACTION PROGRAM 18M01 REMAINS AND IS AFFECTING 2016 MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376237November 24, 2020
STEERING, SUSPENSION
ON MULTIPLE OCCASIONS OVER THE PAST FEW MONTHS THE FRONT END OF MY TRUCK HAS BEGUN TO SHAKE VIOLENTLY. THE STEERING WHEEL SHAKES BADLY AND THE ONLY WAY TO REGAIN CONTROL IS TO BRAKE QUICKLY. IN EACH INSTANCE THE VEHICLE WAS TRAVELING BETWEEN 65 AND 75 MPH AND THE SHAKING SEEMS TO BE INSTIGATED BY HITTING A AN UNEVEN SECTION OF THE ROAD'I SPECIFICALLY RECALL A BRIDGE EXPANSION JOINT AND A POTHOLE THAT SET OFF THE SHAKING. ALL INCIDENTS OCCURRED ON FREEWAY STRAIGHTAWAYS. I TOW A TRAVEL TRAILER AND THIS SHAKING HAS OCCURRED BOTH WHEN TOWING AND NOT TOWING. IN READING A BLOG FREQUENTED BY TRAVEL TRAILER OWNERS, THIS PROBLEM WITH THE F250 HAS BECOME KNOWN AS THE 'DEATH WOBBLE' AND SEEMS TO BE EXPERIENCED BY MANY. I HAVE BEEN FORTUNATE ENOUGH TO HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF THIS PROBLEM, HOWEVER, SINCE THE SOLUTION TO WOBBLE IS RAPID BRAKING GIVEN THE FACT THAT THIS OCCURS ON FREEWAYS AT RELATIVELY HIGH RATES OF SPEED, I IMAGINE IT WILL ONLY BE A MATTER OF TIME UNTIL AN ACCIDENT OCCURS. I HAVE ASKED THE FORD DEALERSHIP ABOUT THIS PROBLEM, HOWEVER THEY CLAIM IGNORANCE. A YOU TUBE VIDEO ENTITLED: FORD F-250: DEATH WOBBLE STRIKES 3 TIMES PROVIDES VIDEO EVIDENCE OF THIS SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375554November 20, 2020
SUSPENSION
FRONT END VIOLENT SHAKING AT HIGHWAY SPEED WHEN CROSSING PAVEMENT CHANGE LIKE BRIDGE OR POTHOLE. UNABLE TO CONTROL VEHICLE UNTIL SPEED REDUCED UNDER HARD BRAKING. FORD DEALER AWARE OF ISSUE AND CALLS IT DEATH WOBBLE. CONTACTED FORD CUSTOMER SERVICE AND THEY STATED THEY HAD A PROGRAM FOR THIS ISSUE AND MADE A PARTIAL PAYMENT TO TOTAL COST OFF REPLACING ALL FRONT END SUSPENSION PARTS. THEY KNOW OF PROBLEM AND HAVE DESIGNED ALIGNMENT SPECS TO CAUSE DANGEROUS PRE MATURE PART FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375645November 20, 2020
POWER TRAIN, STEERING, SUSPENSION
DEATH WOBBLE FRONT END AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373800November 9, 2020
STEERING, SUSPENSION
UPON TURNING ONTO A HIGHWAY AND REACHING APPROXIMATELY 45/50 MILES PER HOUR, THE FRONT END OF THE VEHICLE BEGAN VIOLENTLY SHAKING AND REGAINING CONTROL WAS NOT POSSIBLE UNTIL I SLOWED THE VEHICLE. IT SEEMED AS THOUGH THE VEHICLE FRONT END WAS WOBBLING LEFT AND RIGHT AS WELL AS JUMPING UP AND DOWN. UPON INSPECTING THE STEERING AND SUSPENSION, I FOUND NO APPARENT DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365654October 21, 2020
STEERING, SUSPENSION, WHEELS
I WAS TRAVELING AT A SPEED OF 65 MPH DOWN INTERSTATE 5 SOUTH IN CASTAIC, CA. THE TRUCK FRONT END SUDDENLY BEGAN TO SHAKE VIOLENTLY. IT WAS ONLY WHEN I SLOWED DOWN AND PULLED OVER WHEN THE SHAKING STOPPED AND THE TRUCK DROVE NORMALLY. I LATER CAME TO REALIZE I HAD EXPERIENCED WHAT MANY CALL THE 'DEATH WOBBLE'. I IMMEDIATELY TOOK THE TRUCK TO MY LOCAL FORD DEALER FOR REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363642October 9, 2020
STEERING, UNKNOWN OR OTHER
I AM GETTING A DEATH WOBBLE. I BOUGHT IT IN TO THE DEALERSHIP AROUND 50 THOUSAND MILES ON THE TRUCK AND ASKED THEM TO CHECK IN TO THIS. THEY TOLD ME I NEED TO CHANGE THE TIRES. WHICH I DID AND I ROTATE THEM EVERY 5,000 TO 10,000 MILES. I WAS DRIVING DOWN THE HIGHWAY TO NIGHT AT 70 MPH WHICH IS THE SPEED LIMIT. I WAS IN A TRANSITION FROM THE FREEWAY TO BRIDE AND THAT LITTLE BUMP PUT ME INTO A DEATH WOBBLE. I HAD NO CONTROL OF THE TRUCK WHICH THE STEERING WHEEL SHAKES VIOLENTLY AND THE WHOLE TRUCK SHAKES. THE ONLY WAY TO GET IT TO STOP IS BRING TO A DEAD STOP. WHICH I HAD TO DO ON THE FREEWAY ALMOST GETTING REAR ENDED BY A SEMI TRUCK. THIS WAS THE FINAL STRAW. IT HAPPEN TO ME 2 TIMES MORE ON THE WAY HOME. LUCKILY THERE WAS NO ONE BEHIND ME. I KNOW I AM NOT THE ONLY ONE EXPERIENCING IT. FORD HAS BEEN GIVING ME THE RUN AROUND. I AM AFRAID EVERY TIME THAT I HIT A BUMP ITS GOING TO HAPPEN. I PAID A LOT OF MONEY FOR THIS VEHICLE AND IT IS UNSAFE FOR ROAD USE. I DON'T KNOW WHAT TO DO IF I SELL IT I WILL LOSE MONEY. THIS NEEDS TO GET ADDRESSED VERY SOON BEFORE SOME ONE IS KILLED OR I AM KILLED BEHIND THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362067September 30, 2020
UNKNOWN OR OTHER
BACKUP CAMERA CUTS IN AND OUT GOES TO BLUE OR BLACK SCREEN INTERMITTENTLY OR DOES NOT COME ON AT ALL. FROM PARK TO REVERSE. THIS HAS BEEN HAPPENING ON AND OFF OVER THE LAST 5 MONTHS. APPEARS TO BE GETTING MORE FREQUENT AS TIME GOES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359995September 19, 2020
STEERING, SUSPENSION
I HAVE REAL BAD DEATH WOBBLE WHEN DRIVING I HIT BUMPS IN THE HIGHWAY MY TRUCK HAS 212,000 MILES ON IT AND STARTED IT ABOUT AT 160000MILES I REPLACE THE FRONT STABILIZER AT NO HELP,NEW TIRES NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353280September 5, 2020
SUSPENSION
WHILE DRIVING AT HIGHWAY SPEED THE STEERING WHEEL GOES INTO A VIOLENT SHAKE AFTER PASSING A HIGHWAY BRIDGE EXPANSION JOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350070August 18, 2020
STEERING, UNKNOWN OR OTHER
UPON HITTING A BUMP IN THE ROAD AT HIGHWAY SPEEDS THE TRUCK STARTED SHAKING IN THE FRONT END. IN ANOTHER INSTANCE I WAS ACCELERATING TO HIGHWAY SPEEDS AND THE TRUCK STARTED VIOLENTLY SHAKING AT ABOUT 65MPH, STEERING WAS DIFFICULT I HAD TO SLOW DOWN AND STOP ON THE SHOULDER FOR IT TO STOP. I WAS ABLE TO START DRIVING AGAIN AFTER SLOWLY ACCELERATING ALONG THE SHOULDER THEN MERGING BACK INTO TRAFFIC. I NOTICED THAT IT APPEARS WHENEVER I EVEN HIT A MINOR ROAD DEFECT I FEEL A SLIGHT VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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