Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11309425February 15, 2020
ENGINE
MY 2018 F150, AFTER TOWING A TRAILER FOR 2 HRS, DIES WHEN STOPPING AT A LIGHT OR IN A PARKING LOT. IN THE TOW/HAUL MODE THE AUTO-STOP-START SHOULD NOT ENGAGE, BUT THE DASH WARNING LIGHT SAYS "SHIFT TO P, RESTART ENGINE" AUTO STOP-START HAS STOPPED ENGINE. THEN ENGINE DOES NOT START EASY AND SUPTTERS AND DIES SEVERAL TIMES. DEALER TOLD ME NO CODES WERE RECORDED AND PROBLEM COULD NOT BE DUPLICATED BY DRIVING AROUND AND STOPPING. THIS PROBLEM HAPPENED SEVERAL TIMES IN A 2 DAY DRIVE PULLING MY TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309120February 14, 2020
STRUCTURE:BODY
THE FRONT PASSENGER DOOR WILL NOT LOCK IN PLACE, RESULTING IN THE DOOR OPENING WHILE DRIVING OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308458February 11, 2020
UNKNOWN OR OTHER
TAILGATE OPENED INVOLUNTARIRLY, WHILST I WAS DRIVING ON A HIGHWAY WITHOUT ANY INPUT FROM ME. THE DOORS WHERE LOCKED. I AM NOT SURE WHEN THE TAILGATE OPENED AS THERE ARE NO INDICATORS IN THE CAB OF THE TRUCK. I LOST THE CONTENTS OF THE BED, I WENT BACK AND RETRIEVED THE ITEMS WHICH WERE DAMAGED. FORD ARE TELLING ME THEY WILL TAKE A LOOK AND SEE WHAT THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308011February 9, 2020
STRUCTURE:BODY
WHEN THE TRUCK GETS COLD AROUND 30DEGREES, THE DRIVERS DOOR AND THE PASSENGER REAR DOORS WILL NOT LATCH OR STAY SHUT. BEEN TO THE FORD DEALER TWO TIMES TO FIX THE PROBLEM AND STILL IS A VERY BIG SAFETY ISSUE. THE DO'S WILL NOT REMAIN CLOSED. LUCKILY MY TRUCK WAS IN THE DRIVEWAY OF MY HOME WHEN THIS HAPPENED ALL 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307855February 8, 2020
STRUCTURE:BODY
DRIVERS DOOR WILL NOT LATCH IN COLD TEMPERATURES. HAPPENS PERIODICALLY WHEN VEHICLE IS STATIONARY OR IN MOTION.COULD POSSIBLY BE THE LATCH MECHANISM IN THE DOOR. SEEMS UNSAFE NOT KNOWING IF THE DOOR WILL STAY LATCHED OR NOT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307725February 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD F-150 2018 SUPER CREW CAB 1ST WATER LEAK INSIDE OF OUR TRUCK CAB CREATED A MILDEW SMELL DUE TO WET CARPET PADDING AND CARPETS. WATER SATURATED ELECTRICAL WIRING UNDER THE DOOR SEAL PROTECTORS ON THE RIGHT-SIDE OF THE FRONT AND REAR DOORS. FIRST NOTICED A PROBLEM DRIVING AND APPLYING THE BRAKES WE HEARD A WATER SLOSHING SOUND ON THE RIGHT SIDE OF THE TRUCK. INDICATIONS OF WATER IN CAB AND SATURATED CARPET'S AND WIRING WENT UNNOTICED DUE TO WEATHER TECH FULL FLOOR MATS. WE CONTACTED FORD CORPORATION ONLINE AND THEY ADVISED FOR US TO TAKE IT INTO OUR DEALERSHIP TO BE ASSESSED. OUR DEALERSHIP MADE AN APPOINTMENT A WEEK OUT, SO OUR TRUCK SAT IN OUR GARAGE FOR AN ADDITIONAL WEEK. WE USED A SHOP VAC AND SUCKED OUT AS MUCH WATER AS WE COULD AND LEFT THE DOOR WINDOWS DOWN TO HELP DRY OUT THE INTERIOR. THE DEALERSHIP REMOVED AND REINSTALLED THE TRIM PANELS WITH SILICONE SEALANT ON BOTH DOORS ON THE RIGHT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307727February 7, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND BECAME AWARE THAT THE SUNROOF HAD STARTED TO DETACH FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER WHILE A BYSTANDER PROVIDED TAPE TO SECURE THE SUNROOF. THE VEHICLE WAS TAKEN TO LOCAL DEALER MAC HAIK'S SOUTHWAY FORD LOCATED AT 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, WERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUNROOF ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 36,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307731February 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING 40-60 MPH THE LIFT GATE OPEN WITHOUT WARNING, ADDITIONALLY, WHILE THE VEHICLE WAS PARKED IN DRIVEWAY THE LIFT GATE AND WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF GAITHERSBURG 901 N FREDERICK AVE, GAITHERSBURG, MD 20879 (301) 358-4443 WHERE DIAGNOSED THAT RODENTS DAMAGED THE SOY BASE WIRING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307735February 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS A CONTINUATION WITH COMPLAINT NUMBER 11307725 ALREADY FILED. FORD F-150 2018 SUPER CREW CAB 2ND DISCOVERY OF WATER LEAK IN CAB OF TRUCK WITH WET CARPET PADDING AND CARPETS AGAIN ONLY THIS TIME THE WATER LEAK WAS BEHIND THE BACK SEATS DOWN THE CAB WALL INTERIOR. CALLED OUR FORD DEALERSHIP BACK AND TOOK OUR TRUCK BACK IN FOR THEM TO ASSESS THIS 2ND WATER LEAK. OUR FORD DEALERSHIP ADVISED THAT THEY HAD TO REMOVE THE TRUCK BED TO FIND THIS WATER LEAK COMING IN FROM THE REAR CAB VENTS AND LOCKING TABS ON VENTS. THEY ALSO FOUND THE CARPET INSULATOR WAS BEHIND THE REAR VENTS WHICH CAUSED THE VENT SEAL TO WARP AND LEAK. THEY HAD TO REPLACE THE REAR VENTS COMPLETELY THEN THEY RETESTED FOR LEAKS AND FOUND NO LEAKS AT THAT TIME. THEY ALSO REPLACED THE TRUCK BED BOLTS AND HAD TO RESPRAY IN THE BED LINER OVER THE BOLTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307478February 6, 2020
VISIBILITY/WIPER
THE ELECTRIC REAR DEFROSTER ON MY 2018 F150 XLT CREWCAB PURCHASED IN 10/2018 STOPPED WORKING FOR SOME REASON. I TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD THAT THE WIRES HAD BECOME DISCONNECTED FROM THE REAR WINDOW GLASS FOR AN UNKNOWN REASON. THE DEALER "REPAIRED" THE DEFROSTER USING EPOXY TO GLUE THE WIRES ONTO THE GLASS AGAIN. THE VEHICLE HAD 13,542 MILES ON IT. I PICKED UP THE VEHICLE FROM THE DEALER ON 1/15/2020 AT ABOUT 7PM. THE NEXT MORNING I DROVE THE VEHICLE TO WORK AT 6AM FOR A 24HR SHIFT. I WORKED UNTIL 6AM ON 1/17/2020 AND WHILE I WAS DRIVING HOME ON A STATE ROAD WITH THE DEFROSTER ON THE ENTIRE REAR WINDOW EXPLODED SUDDENLY WITH SUCH FORCE I THOUGHT SOMEONE HAD SHOT THE VEHICLE. WHILE LOOKING FOR A PLACE TO PULL OVER TO FIND OUT WHAT HAPPENED I SMELLED SOMETHING BURNING. I LOOKED IN THE REAR VIEW MIRROR AND SAW FLAMES COMING UP FROM BEHIND THE REAR SEAT BACK ON THE PASSENGER SIDE AT THE BOTTOM OF THE WINDOW. I PULLED OVER AND CALLED 911. THE VEHICLE BURNED WHILE WAITING FOR THE FD TO RESPOND. THE VEHICLE WAS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11307574February 6, 2020
POWER TRAIN
10 SPEED TRANSMISSION HAS A PRETTY CONSISTENT HISTORY OF SHIFTING ROUGHLY, ESPECIALLY, SHIFTING BETWEEN GEARS 3 & 4. IT ACTUALLY FAILS TO ENGAGE FORWARD BRIEFLY AND THEN MAKES A CLANGING NOISE BEFORE IT SHIFTS INTO 4TH GEAR; IN SPORT MODE IT WILL STICK IN 6TH GEAR. I HAVE REPORTED THESE PROBLEMS AT LEAST 4 TIMES TO SHOTTENKIRK FORD IN JASPER GA WHEN I HAVE HAD SCHEDULED MAINTENANCE PERFORMED. EVERY TIME I'VE BROUGHT MY TRUCK IN FOR SERVICE I WAS JUST TOLD A DIFFERENT EXCUSE AND THEY FOUND NOTHING WRONG WITH THE TRANSMISSION. THE MOST RECENT SERVICE THE SERVICE DEPARTMENT SAID MY TRUCK WAS 2 QUARTS LOW ON TRANSMISSION FLUID AND THAT SHOULD FIX THE PROBLEM. MY MOST RECENT AND MOST CONCERNING INCIDENT OCCURRED WHILE I WAS DRIVING DOWN THE INTERSTATE AND SUDDENLY THERE WAS A LOUD POPPING NOISE, THE TRUCK BEGAN TO SWERVE BECAUSE OF LOSS OF POWER AND THEN IT KEPT TRYING TO SHIFT IN BETWEEN GEARS AND THEN I NOTICED WHITE SMOKE COMING FROM THE REAR OF MY TRUCK. THE CARS THAT HAD FOLLOWED ME STARTED TO DROP BACK BECAUSE MY TRUCK WAS SPRAYING WHAT I BELIEVE TO HAVE BEEN TRANSMISSION FLUID OUT. I WAS OUT OF TOWN AND HAD TO HAVE THE TRUCK TOWED TO A DEALERSHIP IN COLUMBIA SC AND AFTER THEY CHECKED THE DIP STICK FOR THE TRANSMISSION FLUID AND CLAIMED IT HAD TOO MUCH TRANSMISSION FLUID AND IT WAS NOT A WARRANTIED ITEM AND THAT MY TRUCK WAS FINE TO DRIVE. THIS TRANSMISSION PROBLEM HAS BEEN QUITE AGGRAVATING BUT NOW IT POSES A SERIOUS HAZARD TO ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306922February 4, 2020
POWER TRAIN
HARSH/ERRATIC SHUDDER WHEN SHIFTING AT APPROXIMATELY 1,100 RPM AND APPROX 38 MPH. POWER TRAIN LUGGING, SHUDDER GOES AWAY OVER 45 MPH. HARSH SHIFT FEELS LIKE BEING REAR-ENDED AND CAUSING WHIP-LASH. LOUD THUNK AND THEN SNAPPING SENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306928February 4, 2020
POWER TRAIN
MY 2018 F150 IN THE MORNINGS WON'T SHIFT RIGHT IF YOU STEP ON GAS PEDAL NOTHING HAPPENS FOR A FEW SECONDS AND THEN IT LURCHES FORWARD AND BANGS IT WILL DO THE SAME THING AT NIGHT WHEN I BACK OUT OF PARKING SPOT IN REVERSE.TO GO HOME FROM WORK. SOMETHING IS NOT RIGHT IN TRANSMISSION THE TRUCK ONLY HAS 10,000 MILES ON IT.THIS IS MY 6TH FORD TRUCK NOTHING LIKE THIS HAS EVER HAPPENED BEFORE. I'M SURE THIS IS NOT NORMAL OR GOING TO FIX IT SELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307071February 4, 2020
STRUCTURE:BODY
THE DOORS DO NOT LATCH WHEN IT IS 32 DEGREES F OR COLDER. IT HAS BEEN INTO THE DEALERSHIP FOR RECALL 18N03 ON JANUARY 22, 2020. ON 2-02-2020 THE LATCH FROZE AGAIN ALONG WITH ON 2-04-2020, THE VEHICLE IS NOT DRIVABLE. THE RECALL FIX DID WORK. THE DOOR WILL OPEN BUT WILL NOT LATCH. ONCE THE TEMPERATURE RISES, THEY WILL WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307075February 4, 2020
ENGINE, POWER TRAIN, STEERING
1.) F150 SUPERCAB DRIFTS ERRATICALLY. FORD HAS ALIGNED VEHICLE TWICE, BUT ISSUE REMAINS. FEELS LIKE TRUCK IS IN A HIGH-WIND ENVIRONMENT, BUT IT IS A CALM DAY. TRUCK WILL VEER OFF ROAD UNLESS EXTREME CARE IS EXERCISED. 2.) TRANSMISSION LUGS ON ACCELERATION, PARTICULARLY @ 1100RPM AND 38MPH. 3.) HARD "CLUNK/THUMP" SENSATION AT LOW SPEEDS, CAUSING SEVERE "WHIP-LASH" ACTION TO OCCUPANTS OF VEHICLE. 4.)WHEN TAKING SLOW LEFT TURN UP A STEEP INCLINE THE TRUCK LUGS AND TRANSMISSION FEEL LIKE IT IS SLIPPING AND UNABLE TO DOWNSHIFT, CAUSING A SIGNIFICANT LOSS OF POWER AND MOMENTUM. 5.) ENGINE STALLS WHEN LEAVING STOP LIGHT. DASH LIGHTS COME ON SAYING" AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE."THIS IS IN THE MIDDLE OF A BUSY INTERSECTION. I AM ATTACHING A PICTURE OF THE DASHBOARD ERROR. PLEASE NOTICE I AM STILL IN "D" DRIVE WHEN THIS MESSAGE CAME UP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11306700February 3, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
WHILE IN MOTION, SEVERAL ITEMS OCCUR. IT BEGINS WITH FOLLOWING WARNING LIGHTS: "PARK BRAKE LIMITED FUNCTION" AND THE "HILL START ASSIST NOT AVAILABLE". THIS HAS RESULTED IN THE CRUISE CONTROL NOT WORKING, SUDDEN DECELERATION, ENGINE STALLING, AND TRANSMISSION ERRATICALLY SHIFTING. THIS HAS OCCURRED OVER TWENTY FOUR TIMES AT HIGHWAY SPEEDS AND ON CITY STREETS. THE VEHICLE HAS BEEN IN THE SHOP AT THE DEALER FIVE TIMES AND THE PROBLEM IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306757February 3, 2020
POWER TRAIN
SINCE SHORTLY AFTER PURCHASED NEW, TRUCK OFTEN LUNGES WHEN YOU FIRST COLD START THE TRUCK, PLACE IT INTO GEAR WITH THE FOOT ON THE BRAKE, AND PLACE IT INTO GEAR. IT ALSO APPEARS TO SEARCH FOR THE CORRECT GEAR WHILE DRIVING UNDER NORMAL CONDITIONS. ALSO, OCCASIONS TRUCK MAY "CLUNK" INTO GEAR WHILE DRIVING. SERVICE DEPARTMENT REPORTS THEY CANNOT RECREATE THE ISSUE BUT AS I'VE STATED, ITS NOT A CONSISTENT PROBLEM AND THERE'S NO DEFINING REASON IT WOULD OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306818February 3, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE AS A RESULT THE CONTACT REAR ENDED ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMNIATED. THE CONTACT STATED NO AIR BAGS DEPLOYED IN THE VEHICLE. THE CONTACT STATED THE VEHICLE STALLED HOWEVER, THE VEHICLE WAS ABLE TO RE START. NO POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO CHIPOLA FORD (4242 LAFAYETTE ST, MARIANNA, FL 32446) WHERE THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,249.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306358January 31, 2020
POWER TRAIN
THIS TRUCK HAS A VERY CLUNKY TRANSMISSION. I HAVE TAKEN TO THE DEALERSHIP AFTER PURCHASE BUT THEY WERE NOT SUCCESSFUL TO CORRECT THE PROBLEM. THIS TRUCK FEELS VERY UNSAFE TO DRIVE AS IT SHIFTS VERY HARD AND CAUSES IT TO JERK SPORADICALLY. IT ALSO MAKES A LOUD CLUNKING NOISE SOMETIMES WHEN YOU START THE TRUCK AS THE TRUCK ENGAGES THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306384January 31, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT CALLED SPEAKING ON BEHALF OF HER HUSBAND WHO OWNED A 2018 FORD F-150. THE CONTACT STATED THAT WHILE PULLING INTO THE PARKING LOT, THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO A PILLAR IN A GARAGE. THE AIR BAGS DEPLOYED BUT IT WAS DEFLATED ON THE PASSENGER SIDE. THE CONTACT SUSTAINED MINOR INJURIES INCLUDING BRUISING BOTH ARMS AND THE PASSENGER WHICH WAS THE CONTACTS CHILD SUSTAINED BRUISING FROM THE SEATBELT. NO MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. USAA TOWED THE VEHICLE TO A LOT AND DEEMED THE VEHICLE A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAS STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.**JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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