Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11397708February 24, 2021
POWER TRAIN
ON FEBRUARY 10 2021 AFTER I TURNED THE TRUCK OFF AND I PUT MY TRUCK IN PARK AND REMOVED THE KEYS TO GET OUT AS I WAS EXITING THE VEHICLE IT ROLLED FORWARD AND ALL MOST HIT MY BROTHER WHO WAS CROSSING IN FRONT OF THE TRUCK. I RESTARTED THE TRUCK BACKED UP PUT IT IN PARK, SHUT IT OFF REMOVED THE KEY WENT TO EXIT THE TRUCK AGAIN AND IT ROLLED FORWARD AGAIN. I REPEATED THE PROCEDURE AGAIN AND IT DID IT AGAIN. I CALLED FORD AND THEY SAID THERE WAS NO RECALL FOR MY TRUCK FOR THIS PROBLEM. THERE ARE SEVERAL RECALLS FOR 2018 F50 TRUCKS BUILT IN THE MONTHS PRIOR TO MINE. CLEARLY FORD SHOULD INCLUDE THE RECALL FOR MY VEHICLE. THE CURRENT RECALL NUMBERS ARE 18S09 AND 18S10. MY TRUCK WAS SENT FOR SERVICE FOR THIS PROBLEM BUT THE DEALER SAID THEY COULD NOT FIND ANY PROBLEM. I DO NOT WANT A VEHICLE THAT COULD ROLL FORWARD WHILE IN PARK AND INJURE OR KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397332February 22, 2021
POWER TRAIN
WHILE DRIVING AT HIGHWAY SPEED IN THE SNOW/WET TRANSMISSION MODE, I ATTEMPTED TO ACCELERATE TO GET OUT OF THE WAY OF A MERGING VEHICLE. THE REAR END MADE A LOUD CLUNK AND THEN THE TRACTION CONTROL LIGHT CAME ON. THIS OCCURRED FOUR TIMES - A LOUD CLUNK FOLLOWED BY THE TRACTION CONTROL LIGHT COMING ON. THIS IS THE FIRST TIME THAT THIS SITUATION HAS OCCURRED AT HIGHWAY SPEEDS. I HAVE NOTICED A CLUNK AT NORMAL MODE WHILE DRIVING IN TOWN. IT OCCURS WHEN DRIVING AS ONE WOULD NORMALLY DRIVE AROUND TOWN, JUST NOT AS LOUD. THE PROBLEM SEEMS INTERMITTENT, BUT CAN BE FORCED TO OCCUR BY TAPPING THE GAS IN SHORT RAPID TAPS WHICH APPEARS TO ENGAGE AND DISENGAGE THE REAR END. I HAVE HAD IT TO THE DEALERSHIP TWICE FOR THIS ISSUE. THE ESTABROOK FORD DEALER WAS ABLE TO RECREATE THE SOUND WHEN THE VEHICLE WAS ON THE LIFT, BUT SAID THAT SINCE IT WAS UNDER A NO LOAD CONDITION AND NOT A TRUE INDICATION OF A PROBLEM. THEY HAVE REPORTED THAT FORD CONSIDERS THIS NORMAL OPERATION FOR THE 10 SPEED TRANSMISSION, AND BY TAPPING THE GAS TO FORCE IT TO OCCUR IS NOT NORMAL. THE LOUD CLUNK ALSO OCCURRED ON ONE OCCASION WHEN I SHIFTED FROM PARK TO REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397365February 22, 2021
VISIBILITY/WIPER
WINDSHIELD FLUID IS FREEZING UP. 1ST TIME I THOUGHT IT WAS BECAUSE THE FLUID USED WAS ONLY FOR WARMER TEMPS AS THERE WAS ALSO SOME ICE FLOATING IN THE RESERVOIR BB. TOOK TO A DEALER IN NY, HAD THE OLD FLUID REMOVED & REPLACED WITH FLUID GOOD TO -20 DEGREES. IT WORKED FINE AT FIRST AFTER REPAIR BUT THEN OVERNIGHT IT FROZE AGAIN IN THE LINES (NOT RESERVOIR). IT EVENTUALLY DEFROSTED IN SOUTHERN VIRGINIA, AFTER DRIVING @6 HOURS. LUCKILY THE ROADS WERE RELATIVELY DRY. I'VE LIVED IN COLD CLIMATES THE MAJORITY OF MY LIFE NEVER HAVE EXPERIENCED THIS. I FOUND INFO ON YOU TUBE THAT ONE OF THE VALVES NEEDS TO BE ENLARGED TO PREVENT FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397093February 20, 2021
UNKNOWN OR OTHER
I TURNED ON THE REAR DEFROST AND ABOUT 2 MINUTES LATER THE REAR GLASSS SHATTED. THE GLASS WAS NOT DAMAGED IN ANY WAY PRIOR TO THE INCIDENT THERE WERE NO SCRATCHES OR DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396860February 18, 2021
ENGINE
ON OR ABOUT THE WEEK OF 10/26/2020, I TOOK MY TRUCK TO J.C. LEWIS FORD IN SAVANNAH, GA FOR A TRANSMISSION SHIFTING ISSUE TO BE LOOKED AT. WHILE THERE, THEY ALSO CHECKED THE OIL IN THE VEHICLE AND NOTED IT WAS VERY LOW. AS A RESULT OF THIS, THEY COMPLETED AN ENGINE OIL CHANGE, REPROGRAMMED THE COMPUTER AND REPLACED THE OIL LEVEL INDICATOR PER TSB 19-2365, AND I COULD PICK UP THE TRUCK, WHICH I DID. THIS PAST TUESDAY, 2/16/2021, I CHECKED THE OIL LEVEL IN MY TRUCK AND FOUND IT TO BE OVER A QUART LOW. THE VEHICLE HAS ONLY HAD A LITTLE OVER 3000 MILES PUT ON IT SINCE THE FORD PROVIDE WARRANTY OIL CHANGE. I PHONED J.C LEWIS FORD AFTER NOTICING THE OIL WAS LOW AND THEY REQUESTED THAT I BRING MY VEHICLE IN TO BE LOOKED AT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396703February 17, 2021
STRUCTURE:BODY
TAILGATE OPENS WHILE DRIVING AT BOTH CITY STREET SPEEDS AND HIGHWAY SPEEDS. ALLOWING ITEMS IN BED TO FALL OUT ON ROAD CREATING ROAD HAZARD. THIS IS MORE THAN AN INCONVENIENCE IT IS DANGEROUS AND SOMEONE IS GOING TO KILLED. DO SOMETHING ABOUT THIS. PLEASE. CANADA HAS ALREADY DONE THE RIGHT THING AND ORDERED THE RECALL. IF NHTSA RESPONDS TO THIS PROBLEM TOO LATE OR NOT AT ALL NHTSA WILL HAVE BLOOD ON THEIR HANDS BECAUSE IT IS NOT A MATTER OF IF SERIOUS INJURY AND/OR DEATH OCCURS IT IS A MATTER OF WHEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396378February 15, 2021
WHEELS
WHILE DRIVING ON A HIGHWAY I EXPERIENCED A FLAT TIRE ON MY 2018 F-150. AFTER STOPPING, I ATTEMPTED TO CHANGE THE TIRE. HOWEVER, MY TIRE IRON WRENCH WOULD NOT SEAT ON TWO OF THE SIX LUG NUTS. UPON INSPECTION, I COULD SEE THESE TWO LUG NUTS HAD BECOME DEFORMED. THE TRUCK HAD JUST PASSED 18,000 MILES ON THE ODOMETER AND HAD NO PRIOR TIRE DAMAGE. THE TRUCK HAD UNDERGONE TWO TIRE ROTATIONS BOTH AT MY LOCAL FORD DEALERSHIP. I WAS EVENTUALLY ABLE TO GET THE TIRE IRON WRENCH TO SEAT ON THE LUG NUTS BY POUNDING IT ON WITH A SET OF PLIERS. WHEN I RETURNED HOME, I INSPECTED THE OTHER TIRES AND FOUND THE TIRE IRON WRENCH WOULD NOT SEAT ON THREE OTHER LUG NUTS. I CONTACTED MY LOCAL FORD DEALER TO SEE IF THERE WAS ANY HISTORY OF PROBLEMS WITH LUG NUTS BECOMING DEFORMED AND WAS TOLD WHILE THEY HAD HAD SOME PREVIOUS ISSUES WITH LUG NUTS ON OTHER FORD VEHICLES, THE F-150 WAS NOT ONE OF THEM. I THEN RESEARCHED LUG NUTS ON A F-150 FORUM AND DISCOVERED THAT FORD HAD A HISTORY OF FAULTY LUG NUTS DATING BACK TO AT LEAST 2015. IN SOME CASES PEOPLE WERE FORCED TO CALL FOR ROADSIDE ASSISTANCE TO GET THE LUG NUTS REMOVED. IN A FEW CASES THE ROADSIDE ASSISTANCE ATTENDANT WAS UNSUCCESSFUL AT REMOVING THE LUG NUTS AND THE VEHICLE HAD TO BE TOWED FOR MORE DETAILED LUG NUT MEASURES. SOME PEOPLE MAY QUESTION WHY THIS SHOULD BE RAISED AS A SAFETY ISSUE. I CAN TELL YOU THIS HAPPENED ON A RURAL HIGHWAY ON A MOONLESS NIGHT. MY REAR DRIVER'S SIDE TIRE WENT FLAT VERY QUICKLY. FORTUNATELY, I WAS ABLE TO EXIT THE HIGHWAY ON THE LAST EXIT BEFORE A 60 MILE STRETCH OR ELSE I WOULD HAVE HAD TO TRY TO MAKE THE CHANGE NEXT TO THE HIGHWAY. A REASONABLE PERSON SHOULD EXPECT LUG NUTS TO BE REMOVED WITHOUT ISSUE USING THE EQUIPMENT SUPPLIED WITH THE TRUCK. A WEEK AFTER THIS HAPPENED, I BOUGHT A COMPLETE SET OF AFTERMARKET LUG NUTS THE FORD FORUM HAD RECOMMENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395873February 12, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES CEASED, CAUSING A FAILURE TO LATCH THE DOORS SECURELY. THE CONTACT ALSO STATED THAT THE DOORS WOULD OPEN INADVERTENTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO VERNER-CADBY FORD INC (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE A PLASTIC GASKET WAS INSERTED IN ALL FOUR DOORS TO FIX THE ISSUE HOWEVER, THE REPAIRS FAILED TO FIX THE FAILURE. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THERE WAS NO FIX TO THE PROBLEM THE VEHICLE WAS EXPERIENCING. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395752February 11, 2021
SEATS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT THE AUTOMATIC CRUISE CONTROL WOULD NOT OPERATE AS NEEDED. HE STATED THAT WHILE IN AUTOMATIC CRUISE CONTROL MODE, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING WITH A STOPPED VEHICLE AHEAD OF HIM. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S FRONT SEAT WOULD SLIDE BACKWARDS WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO CORWIN FORD NAMPA (5707 E GATE BLVD, NAMPA, ID 83687) WHERE HE WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DETECT ANY FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395524February 10, 2021
UNKNOWN OR OTHER
MY VEHICLE HAS COMPLETELY SHUT DOWN (LOST ALL POWER, LOST POWER TO THE BRAKES, LOST POWER STEERING, ETC.) TWICE IN THE PAST 3 WEEKS WHEN COMING TO A STOP ON A SLIGHT INCLINE. I CANNOT REPLICATE THE CIRCUMSTANCES THAT MAKE THIS EVENT HAPPEN. WHEN IT OCCURS, I NEED TO PLACE MY VEHICLE INTO PARK AND TURN THE KEY OVER. IF THIS WERE TO HAPPEN ON A HIGHWAY, OR ON A BUSY INTERSECTION. THIS ISSUE IS DESCRIBED IN GREAT DETAIL HERE: HTTPS://WWW.F150FORUM.COM/F118/AUTO-STARTSTOP-ERROR-437920/ UNDER NORMAL OPERATING CONDITIONS, MY VEHICLE WILL START AND STOP TO SAVE FUEL (FORD'S AUTO-START STOP SYSTEM). I BELIEVE THIS ISSUE IS RELATED TO THE PROGRAMMING OF THE AUTO-START STOP FUNCTION. LOSING ALL POWER ON THE HIGHWAY, A BUSY INTERSECTION, ETC. IS CERTAINLY A SAFETY HAZARD FOR EVERYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395399February 9, 2021
POWER TRAIN
FROM NOVEMBER 2020 TO FEBRUARY 8, 2021 I HAVE EXPERIENCED 7 INCIDENTS WHERE MY TRUCK HAS HESITATED/STALLED WHILE I WAS DRIVING AND IT APPEARS TO BE WORSENING. ON ONE OCCASION IT PUT ME IN A DANGEROUS POSITION IN TRAFFIC AND FORTUNATELY I WAS NOT INVOLVED IN AN ACCIDENT. I HAVE NOTICED IT IS BEGINNING TO SHIFT HARDER AS WELL. I HAVE READ NUMEROUS REPORTS OF THIS 10R80 TRANSMISSION DOING EXACTLY THE SAME AND YET, FORD, HAS NOT ADDRESSED THE PROBLEM WITH A RECALL. I AM TAKING MY TRUCK TO MARSHALL FORD DEALER ON FEB. 11, 2021 TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395218February 8, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
ELECTRIC TAILGATE LATCH FAILS CAUSING TAILGATE TO OPEN UNEXPECTEDLY; HAPPENS WHETHER IN MOTION OR STANDING STILL. EVIDENTLY THERE IS A RECALL FOR THIS PROBLEM IN CANADA, BUT NOT THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394867February 5, 2021
EXTERIOR LIGHTING
FORD ISSUED RECALL 20C03 (NHTSA 20V-097) TO CORRECT AN ISSUE WITH THE INTENSITY OF THE DAYLIGHT RUNNING LIGHTS ON CERTAIN F150 TRUCKS. WITHOUT INFORMING THE CUSTOMER THE REPROGRAMMING OF THE BODY CONTROL MODULE ALSO NOW ACTIVATES THE PARKING LIGHTS WHENEVER THE DAYLIGHT RUNNING LIGHTS ARE ACTIVATED. IN CALIFORNIA, VEHICLE CODE SECTION 24800 PROHIBITS THE ACTIVATION OF THE PARKING LIGHTS IN CONJUNCTION WITH THE DAYLIGHT RUNNING LIGHTS WHILE DRIVING. I FILED A COMPLAINT WITH FORD MOTOR CO., AND THEIR RESPONSE WAS THEY HAVE NO INTENTION OF FIXING THIS. THAT THEY DON'T CARE WHAT CALIFORNIA LAW SAYS. I SPOKE WITH THE LOCAL CALIFORNIA HIGHWAY PATROL OFFICE AND THEY CONFIRMED I COULD BE ISSUED A CITATION FOR THIS INFRACTION. NOW THE ONLY RECOURSE IS TO ALWAYS DRIVE WITH THE DAYLIGHT RUNNING LIGHTS OFF SO THE PARKING LIGHTS ARE NOT ACTIVATED WITH THEM WHILE DRIVING. THE WORK WAS PERFORMED ON 10/27/2020 BY THE LOCAL FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394510February 3, 2021
UNKNOWN OR OTHER
DASHBOARD OF THE TRUCK HAS A WARP WHERE THE FRONT WINDSHIELD DEFROSTER ARE LOCATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390757January 30, 2021
ENGINE
ENGINE OIL IS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390600January 29, 2021
POWER TRAIN, BACK OVER PREVENTION: WARNINGS
THE TRANSMISSION SHIFTS VERY HARD IN THE FIRST 5 GEARS OF THE 10 SPEED TRANSMISSION. IT IS HIT OR MISS ON WHETHER OR NOT IT DOES IT, BUT IT DOES RAISE A CONCERN ON HOW IT JERKS, ESPECIALLY WHEN MY DAUGHTER THINGS I AM BRAKING HARD, BUT IT IS REALLY JUST THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390643January 29, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER TOWING FOR AN HOUR OR MORE, PULLING INTO GAS STATION, LOW RPM, ENGINE STOPS, AUTO START.STOP WARNING COMES ON, ASKED TO PUT IN PARK AND RESTART ---I HAVE TO REV GAS TO KEEP STARTED--ONLY WHEN TOWING FOR AWHILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390478January 28, 2021
ENGINE, SUSPENSION, UNKNOWN OR OTHER
MY FORD F150 BEGAN TO HAVE TWO DISTINCT RATTLES AT ABOUT 1 YEAR OLD AND 15,000 MILES. ONE RATTLE HAPPENS WHEN MY FOOT COMES OFF THE GAS AND SOUNDS LIKE A FLUTTER LIKE SOMETHING IS LOOSE. THE OTHER RATTLE HAPPENS AT 1500 RPM AND SOUNDS LIKE A METAL ON METAL OR A CHAIN RATTLE. THIS HAPPENS ON PUBLIC PAVED STREETS. THE FORD DEALERSHIP VERIFIED MY CONCERN WITH BOTH NOISES AND WORKED WITH FORD WITH MORE THAN 10 ATTEMPTED REPAIRS. I HAVE THE LIST OF ATTEMPTED REPAIRS THAT I CAN SHARE BUT THEY INCLUDE CHAIN TENSIONERS REPLACEMENT, EXHAUST INSPECTION, REPROGRAM, PHASERS REPLACEMENT, TRANSMISSION REPLACEMENT, AND VCT SOLENOIDS REPLACEMENT. NEITHER THE DEALERSHIP NOR FORD KNOWS WHAT IS WRONG BUT CLAIMS IT IS A "COMMON CHARACTERISTIC" AFTER OVER 35 TOTAL DAYS OF ATTEMPTING TO BE REPAIRED OVER SEVERAL MONTHS. I AM NOT THE ONLY F150 OWNER WITH THIS PROBLEM. WITHOUT KNOWING WHAT IS WRONG WITH THE TRUCK, I DO NOT KNOW IT IS SAFE TO DRIVE. I CONTACTED BBB WHO VERIFIED THAT I AM NOT ELIGIBLE FOR THE LEMON LAW AND ADVISED ME TO CONTACT YOUR ORGANIZATION TO ADDRESS MY SAFETY CONCERN. I DID NOT GET ANYTHING IN WRITING THAT SAYS THE TRUCK IS SAFE TO DRIVE AND THAT WORRIES ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390209January 27, 2021
UNKNOWN OR OTHER
TL* THE CONTACT STATED HER SON WAS DRIVING A 2018 FORD F-150 THAT HE BORROWED FROM A FRIEND. THE CONTACT STATED WHILE HER SON WAS DRIVING AT AN UNKNOWN AND REAR ENDED ANOTHER VEHICLE WHILE IT WAS MAKING A LEFT TURN. THE CONTACT STATED AS A RESULT BOTH VEHICLE HIT COLLIDED WITH A TREE. THE CONTACT STATED THAT THE VEHICLE HER SON WAS DRIVING CAUGHT FIRE AS THE FUEL TANK COLLIDED WITH THE TREE. AS A RESULT, THE CONTACT STATED HER SON LOST HIS LIFE. THE CONTACT WAS PROVIDING ALL INFORMATION FROM THE POLICE REPORT FILED. THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS TOWED TO TOW LOT. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE.THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11390423January 27, 2021
UNKNOWN OR OTHER
(BELOW FREEZING) DOOR LATCH MALFUNCTIONED. CAN OPEN DOOR, WHEN CLOSING, DOOR WOULD NOT LATCH SHUT, ATTEMPTED TO RE-CLOSE DOOR, WILL NOT LATCH. IT IS ESSENTIALLY FROZEN IN THE OPEN POSITION AND DOES NOT ALLOW THE DOOR TO LATCH. SOMETIMES, YOU CAN CLICK THE LOCK BUTTON AND THE DOOR WOULD LATCH, HOWEVER, ON SOME OCCASIONS, THE DOOR WOULD NOT EVEN LATCH IN THE LOCK POSITION. THERE WAS A RECALLS FOR THIS (AROUND MARCH OF YEAR 2020), WHICH HAS BEEN COMPLETED BY A LOCAL FORD DEALER. HOWEVER, THIS SAME ISSUE HAS RE-SURFACED (JANUARY 2021). THE REAL CONCERN IS THE SAFETY OF THE PASSENGER AND THAT THE DOORS WILL NOT LATCH PROPERLY. THE SECOND ISSUE IS THE FIRST RECALL WAS A ONE TIME DEAL, IF THIS PROBLEM OCCURS AGAIN, THE CUSTOMER HAS TO PAY THE REPAIR COST. FORD SHOULD BE LIABLE FOR CORRECTION AND PAYING FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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