Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11413812April 25, 2021
SERVICE BRAKES
I WAS PULLING INTO A LEFT TURNING LANE BEHIND ANOTHER TRUCK. BRAKES FAILED TO SLOW THE TRUCK. AS I APPLIED MORE BRAKE THE ENGINE STOPPED BUT VEHICLE STILL MOVED FORWARD AT A SLOW SPEED. THE ABS SEEMED TO BE TRYING TO WORK AS THE TRUCK "BUCKED" LIKE ABS WAS TRYING TO WORK EVEN AT THIS SLOW SPEED. I BUMPED INTO THE TRUCK IN FRONT OF ME. HE ONLY SUSTAINED A VERY SMALL DENT IN HIS BUMPER. MY TRUCK WOULD NOT START. I HAD TO SHIFT IT IN AND OUT OF PARK SEVERAL TIME AND IT FINALLY STARTED. I SUSTAINED ABOUT $3000 DAMAGE MY TRUCK. THE TRUCK WAS PUT ON A COMPUTER BY A FORD DEALER AND IT SHOWED NO PROBLEMS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11413648April 24, 2021
ENGINE
DRIVING ABOUT 30MPH DOWN A RURAL STREET AND I STARTED TO LIGHTLY APPLY BRAKES AS I WAS COMING TO A CORNER. THE TRUCK LOST ALL POWER AND THE ENGINE SHUT OFF. NO POWER STEERING NOR POWER BRAKES. A MESSAGE APPEARED IN THE CLUSTER DISPLAY SAYING ' AUTOSTART SHIFT TO P AND RESTART ENGINE'. I HAD TO PULL THE TRUCK OVER TO A SIDE STREET NARROWLY MISSING A SEMI TRUCK THAT WAS COMING DOWN THE STREET(BECAUSE IT WAS DIFFICULT TO TURN AND STOP THE VEHICLE SINCE THE POWER ASSIST WAS NO LONGER WORKING). I HAD TO COMPLETELY STOP THE TRUCK, PLACE SHIFTER INTO PARK POSITION AND RESTART IT. IT WORKED FINE AFTER THIS. THE VEHICLE HAD BEEN STARTED ABOUT 3 MINUTES PRIOR TO THE EVENT. IT WAS 54 DEGREES AND ENGINE HAD NOT COMPLETELY WARMED UP YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413667April 24, 2021
WHEELS
WHILE HAVE MY TRUCK SERVICED ON A ROUTINE INTERVAL, I WAS TOLD BY THE FORD DEALERHSHIP SHOP THAT THE I HAD "SWOLLEN LUG NUTS" AND THAT MY TIRES COULDN'T BE ROTATED/SERVICED DUE TO THE ISSUE. FORD DEALERSHIP RECOMMENDED I REPLACE THEM WHICH I OBVIOUSLY HAD TO DO AND THEY PUT ON AFTERMARKET PART SINCE THE FORD OEM LUG NUTS WERE A KNOWN ISSUE. THEY CLAIM IT ISN'T COVERED BY WARRANTY BECAUSE LUG NUTS ARE A "WEARABLE" ITEM (THIS DEFIES LOGIC IN MY OPINION) YET THERE IS NO MENTION OF NEEDING TO CHECK/REPLACE LUG NUTS IN A REGULAR SCHEDULE IN THE RECOMMENDED MAINTENANCE SCHEDULE. I FIND THIS A CRITICAL SAFETY ISSUE AS I WOULD NOT HAVE BEEN ABLE TO CHANGE OUT THE TIRE WITH OR HAVE MY WORN TIRES REPLACED WITHOUT HAVING TO REPLACE THE LUG NUTS. I'VE OPENED A CASE WITH FORD: CAS-31464804-J4Y2Q8 CRM:0789115 THESE DEFECTIVE LUG NUTS SHOULD BE RECALLED AND FIXED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408051April 14, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED WHILE DRIVING DOWN A DIVIDED ROAD AT AN INTERSECTION, ANOTHER VEHICLE RAN INTO THE FRONT DRIVER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED INJURIES AND HAD BROKEN GLASS IN THEIR FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 31,000. *DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11407207April 9, 2021
ENGINE, POWER TRAIN
ENGINE TICKING SOUNDS LIKE A DIESEL @START UP AND DRIVING TRANSMISSION WHINING AND KICKS OUT OF GEAR WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405653March 30, 2021
STEERING
JUST PURCHASED A 2018 F150 XLT WITH XTR PACKAGE WITH APPROXIMATELY 36,500 MILES. NOTICED THAT VEHICLE STEERING WHEEL HAS PLAY AND TENDS TO SWAY, ALMOST FEELING LOOSE, WHEN DRIVING UNDER 50MPH. INFORMED DEALER AND WHEEL ALIGNMENT WAS PERFORMED. ASKED DEALER FOR RESULTS OF ALIGNMENT CONDITION AND MEASUREMENTS PRIOR TO ALIGNMENT BEING PERFORMED AND WAS TOLD THEY DO NOT KEEP RECORDS OF PREVIOUS MEASUREMENTS ONLY RESULTS AND MEASUREMENTS AFTER WORK WAS PERFORMED. UPON LEAVING STEERING WHEEL STILL STEERS AWAY WHEN DRIVING UNDER 50MPH. WHEN COMPARED WITH OTHER VEHICLES IT DEFINITELY HAS PLAY. DID SOME RESEARCH AND FOUND THAT THERE ARE MANY COMPLAINTS OF THE SAME HAZARDOUS ISSUE BEING REPORTED. SWAYING AND PLAY IN STEERING WHEEL IS CONSTANT UNDER 50MPH. CORRECTION OF STEERING WHEEL IS EXHAUSTING TO HANDS AND WRISTS AND FEELING OF BEING UNSAFE IS PRESENT WHEN DRIVING VEHICLE. HAVE CONTACTED DEALER, LEFT MESSAGE TO SPEAK MORE ON THIS AND NO ONE HAS CALLED US BACK SINCE WE TOOK THE VEHICLE IN A WEEK AGO. WE HAVE OUR CHILDREN IN THIS VEHICLE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404890March 25, 2021
ENGINE, SEATS, BACK OVER PREVENTION: WARNINGS
MOTOR MAKES A POP/CLUNK SOUND WHEN STARTING.2.BACK UP WARNING ON AND OFF WHILE BACKING UP.3.DRIVERS SEAT MOVES BACK ON ITS OWN.4.MILEAGE VARIES FROM 13 TO 16 MPG IN SMALL TOWN. MILEAGE IS ONLY 3,797. VEHICLE TIN 3 TIMES FOR START UP POPPING. DEALER SAID THEY REBUILT TOP END. STILL POPS ON START AND VALVES ARE NOW LOUD AS ON A150000 MI MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404667March 24, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
VEHICLE WAS IN THE GARAGE, PARKED. I GOT IN STARTED THE VEHICLE, HEARD WHAT SOUNDED LIKE WIND CHIMES, GOT OUT, LOOKED UNDER THE TRUCK AND SAW GLASS. I THEN NOTICED THE BACK WINDOW WAS SHATTERED. THERE WAS NEVER ANY IMPACT TO THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404448March 23, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2018 F-150 PANORAMIC SUNROOF TRACKS AND MOTORS BROKE AND STUCK OPEN POSITION. WAS DRIVING AND WITH FUMES FROM OTHER CARS ENTERING MY VEHICLE FROM OPEN ROOF AND INABILITY TO CLOSE, I WAS GETTING LIGHTHEADED AND ALMOST PASSED OUT FROM EXHAUST FUMES SITTING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404210March 22, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE HAULING A TRAILER. THE CONTACT RESTARTED THE VEHICLE AFTER TWO MINUTES AND HAD TO DEPRESS THE BRAKE PEDAL AND ACCELERATOR PEDAL AT THE SAME TIME WHILE REVVING THE ENGINE TO 1,500 RPM TO DRIVE THE VEHICLE TO A REST STATION. THE CONTACT TOOK THE VEHICLE TO ANDERSON FORD BULLHEAD CITY (2585 AZ-95, BULLHEAD CITY, AZ 86442) AND SIEMANS FORD, INC. (8961 RED ARROW HWY, BRIDGMAN, MI 49106) HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 33,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403954March 19, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK MY TRUCK TO THE FORD DEALERSHIP I PURCHASED IT FROM BECAUSE THE TAIL LIGHTS STOPPED WORKING. THE SERVICE MANAGER INFORMED ME THAT WATER WAS IN BOTH TAIL LIGHTS AND HAD TO BE REPLACED FOR $3,000. MY TRUCK IS A 2018, HAS ONLY 18,000 MILES AND WELL TAKEN CARE OF AND NO ACCIDENTS. THE SERVICE CLAIMED THE WATER GOT IN BECAUSE OF DAMAGE TO THE TAIL LIGHT. THE MARKS HE POINTED OUT ON THE TAIL LIGHTS WERE VERY LIGHT SCUFF MARKS AND COULD NOT ALLOW WATER TO GET INSIDE. THEY WOULD NOT COVER THE REPLACEMENT BECAUSE OF THE SCUFF MARKS. I WENT ON A FORD FORUM AND FOUND THAT THERE HAD BEEN PLENTY OF OTHER 2018 (AND OTHER YEARS) THAT HAD WATER IN THEIR TAIL LIGHTS AS WELL. THE TRUCKS THAT WERE OUT OF WARRANTY JUST REMOVE THE TAIL LIGHT, DRAINED THE WATER, APPLIED SILICON AROUND THE SEEMS OF THE TAIL LIGHT AND HAD NO ISSUES SINCE THEN. I'VE ATTACHED PICTURES. YOU'LL SEE THAT THERE IS NO WAY WATER COULD HAVE ENTER WHERE YOU SEE SCUFF MARKS LIKE THE SERVICE MANAGER CLAIMS. THE PICTURES ARE THE LEFT AND RIGHT TAIL LIGHTS. FORD FORUM ON TAIL LIGHT ISSUE: HTTPS://WWW.F150FORUM.COM/F118/WATER-MY-TAIL-LIGHT-452633/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402968March 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TRUCK WILL STALL WHILE TOWING WHEN COMING TO A STOP AT EXIT. WILL NOT RESTART EASILY. PUT TRUCK IN PARK, CRANK TILL STARTS, REV ENGINE AND SHIFT INTO DRIVE AND KEEP RPMS UP TO DRIVE AWAY. WILL HAPPEN AGAIN AFTER STOPPING FOR GAS. WHILE TOWING , I WILL FUEL AT THE HALF TANK LEVEL. IT HAPPENS A LOT ON HOT DAYS. USUALLY AFTER ABOUT 2 HOURS + OF DRIVING . NO CODES THROWN AT ANY TIME. DEALER CAN NOT FIND ISSUE. THIS HAS HAPPENED FOR 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402530March 12, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
BOTH TRACKS ON PANORAMIC ROOF ARE CRACKED AND PLASTIC PIECES FOUND IN TRACK. SUNROOF STUCK IN OPEN POSITION ON THE HIGHWAY. CANNOT CLOSE PANORAMIC ROOF SO HIGHWAY DEBRIS IS FLYING INTO VEHICLE. HAVE SAND AND ROAD DEBRIS HITTING PASSENGERS INSIDE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400278March 11, 2021
UNKNOWN OR OTHER
REAR BACK GLASS RANDOMLY BUSTED OUT ON BOTH SIDES OF THE SLIDING REAR WINDOW WHILE DRIVING HOME FROM WORK ON FEBRUARY 22ND, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400118March 10, 2021
ENGINE, POWER TRAIN, BACK OVER PREVENTION: WARNINGS
I PURCHASED IT BRAND NEW IN OCTOBER 2018, DOORS WOULD RANDOMLY FLY OPEN WHEN CORNERING. I BROUGHT IT IN THERE WAS A RECALL IT WAS FIXED. THEN WHEN IT IS BELOW 30 DEGREES MY REAR SENSOR DRIVERS SIDE WOULD SHOW A STEADY RED AND BEEP WHEN THERE WAS NO DANGER. THE DEALER TOLD ME THAT THERE IS MOST LIKELY MOISTURE IN THE SENSOR BUT WOULD NOT REPLACE IT. THEN AT 41,000 MILES MY ENGINE BLEW A ROD. THEY TOLD ME I WAS NOT CHANGING OIL FREQUENTLY ENOUGH. I CHANGE MY OWN OIL. I PROVIDED RECEIPTS FOR OIL BUT THEY WOULD NOT WARRANTY IT, I PAID $15,000 OUT OF POCKET TO HAVE A NEW ENGINE INSTALLED. I CALLED FORD CORPORATE AND AFTER FOUR MONTHS OF INVESTIGATING THEY HAD THE DEALER REFUND MY MONEY. THEN AT 43,000 MILES I WAS ON VACATION AND THE SUNROOF WOULD NOT CLOSE. I BROUGHT IT TO A LOCAL DEALER WHO SAID THERE MIGHT BE SOMETHING IN THE TRACK BUT THEY WOULD NEED THE TRUCK FOR 4 DAYS AND I WAS LEAVING THE NEXT DAY. I BROUGHT IT TO MY LOCAL DEALER UPON RETURN AND THEY CHARGED ME $4,300 TO REPLACE THE ENTIRE PANORAMIC ROOF RAILS AND CHASSIS. MOST RECENTLY MY 10 SPEED TRANSMISSION WAS SHIFTING VERY HARD AND IN THE WEEKS FOLLOWING THAT A CHECK ENGINE LIGHT CAME ON. I CALLED ANOTHER LOCAL DEALER BECAUSE I HAD LOST ALL CONFIDENCE IN THE DEALER I PURCHASED THE TRUCK NEW FROM. THEY TOLD ME THAT THE WIRING HARNESS FOR THE TRANSMISSION WAS NOT PROPERLY SECURED AND CHAFING CAUSED IT TO RUN THROUGH AND CAUSE FALSE AND INTERMITTENT SIGNALS. THEY TOLD ME BECAUSE IT WAS NEGLIGENCE ON THE DEALER WHO REPLACED THE ENGINE. I WOULD HAVE TO GO AFTER THEM FOR THE $800 FIX. THE SAME DEALER WHO REPLACED THE HARNESS CALLED ME LATER THAT WEEK WHILE WAITING FOR THE PART, TOLD ME THAT IT WAS NOW THE TRANS VALVE CORE. THEY REPLACED IT AND IT IS HAS NOT CHANGED ANYTHING. THEY ARE CURRENTLY WAITING ON DIRECTION FROM FORD. I HAVE BEEN IN A LOANER OR RENTAL FOR WELL OVER 90 DAYS CUMMULATIVLEY. UNNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399792March 8, 2021
ENGINE, POWER TRAIN
I HAVE THE 2.7 ECOBOOST WITH 19,000 MILES ON IT AND OIL PAN IS LEAKING AND BEING REPLACED. NOT GOOD FOR A VEHICLE WITH SUCH LOW MILES ALSO THE TRANSMISSION DOWNSHIFT S REAL HARD IN MULTIPLE GEARS MAINLY 5TH AND 3RD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398682March 2, 2021
SERVICE BRAKES
I HAVE HAD ISSUES WITH THE BRAKING ON MY 2018 F150 V8 SINCE OWNING IT. THE BRAKES NEVER FELT RIGHT AND IT WOULD TAKE A LONGER THAN NORMAL DISTANCE TO BRAKE AS WELL AS NEEDING EXTRA BRAKE PEDAL FORCE TO STOP THE VEHICLE. I ENDED UPGRADING THE ROTORS AND PADS WHICH HELPED SOME. UPON INSPECTION OF THE BRAKES BEFORE UPGRADING, THE REAR PADS WERE COMPLETELY WORN AND THE FRONT PADS APPEARED IN NEWER CONDITION. SO THE TRUCK WAS MAINLY USING THE REAR BRAKES TO STOP WHICH EXPLAINS THE BRAKING ISSUES. BEFORE UPGRADING THE PADS AND ROTORS, ON MULTIPLE OCCASIONS I HEARD AND FELT 'POPPING' WHEN BREAKING. CURRENTLY I HAVE EXCESSIVE PEDAL TRAVEL WHEN BRAKING WHICH LEADS TO A DIAGNOSIS OF A DEFECTIVE MASTER CYLINDER. WHICH UPON RESEARCHING, THERE IS SUPPOSEDLY AN UPCOMING RECALL AS WELL AS LAWSUITS IN THE WORKS AS FORD KNEW ABOUT THE DEFECTIVE HITACHI MASTER BRAKE CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397967February 25, 2021
ENGINE, UNKNOWN OR OTHER
HAVE PROBLEMS WITH TRANSMISSION AND MAKING CLUCKING NOISE WHEN MOVE IT FROM PARK TO DRIVE AND AT LOW SPEEDS SOMETIMES AND ALSO WHEN IT SHIFTS IT IS VERY JERKY AND NOT SMOOTH. AND IT JUMPS GEAR LIKE 1 TO 4 AND 5 TO 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397658February 24, 2021
STEERING
THE VEHICLE'S ELECTRIC POWER STEERING DOES NOT TURN BACK ON QUICKLY WHEN STARTING FROM START/STOP.THIS HAS HAPPENED SEVERAL TIMES SINCE PURCHASING VEHICLE (02/2019). THE VEHICLE WAS STATIONARY AND THE STEERING DID POWER AFTER ABOUT 10 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397657February 24, 2021
POWER TRAIN
THE VEHICLE DID NOT AUTOMATICALLY START WHEN RELEASING BRAKE AT A STOP LIGHT. NEEDED TO BE PUT BACK INTO PARK AND TURNED OVER USING KEY. VEHICLE WAS FUNCTIONING NORMALLY BEFORE THIS TOOK PLACE AND TEMPERATURE OUTSIDE WAS ABOVE 50 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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