Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11444835December 23, 2021
UNKNOWN OR OTHER
door latches freezes up in the cold . ford had a recall on them so i took it to William's Ford in Sayre Pa last year they did what Ford told them to do twice and i was back several times after that because it did not work and then i went to the dealership where i bought it at and spoke to Tony sales management and he was working on getting the problem fix with no luck threw his rep. and Ford Motor Co . then i called Ford customer complaint an got no where with them but they did call William's Ford to fix at my expense and said no i am not paying for something Ford has a known problem with . then weather was getting warmer so i had no issues and still did not fix the problem . now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then i call the William's Ford Garage and they said they can not do anything to help me with this on going problem then i call the dealership to once again to speak with Tony and he off until next tuesday but iam sure not going to get anwhere with him tho i think he tries because that were i bought it but then he only can do what Ford Motor Co tells him to do .i run with a local fire co and last yr was twice i drove home hanging on the door and i let the garage and Tony know a still got nowhere . so to me it is a big safty problem that ford knows about and just getting away from fixing the problem . just last week i meet a guy that works at Matthew's pre - owend vehicles in Vestal Ny with the same problem and gets nowhere with Ford he told me startes the truck up leave a gap in door and turn the heat on high and 4 to 5 minutes later they work .so i guess your my last resort
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444862December 23, 2021
ENGINE
The contact owns a 2018 Ford F-150 used for towing a 2016 Rockwood Ultra Lite Travel Trailer. The contact stated while driving, turning, or at a complete stop, the vehicle would stall. While at a gas pump the vehicle stalled however, restarted after 15 minutes. After, traveling for an hour the vehicle stalled again. The police were on the scene to direct traffic. Another vehicle towed the vehicle out of the roadway. The driver attempted to restart the vehicle approximately 10 times before the vehicle finally restarted. The message to SHIFT to PARK was displayed. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444325December 19, 2021
STRUCTURE:BODY
Driver door latch fails to latch when it get cold outside. I was able to manually move the latch by sticking finger in latch mechanism to make it work. Drove and parked for 3 hours. Came out and door would not latch again. Seems like this is very common with no known fix according to traffic on the web. Ford is unwilling to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444104December 17, 2021
VISIBILITY/WIPER
The contact owns a 2018 Ford F-250. The contact stated that when they closed their driver-side front door, the vehicle's rearview window suddenly shattered into many pieces. The contact called the dealer who had been in contact with the manufacturer regarding replacing the rear windshield window. The window had not been replaced as of yet. The manufacturer was made aware of the failure. The approximate failure mileage was 28,600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443814December 14, 2021
ENGINE, POWER TRAIN
2018 F-150 10-speed FX4. Hard shifting, erratic shifting, and failure to accelerate at times. Vehicle is dangerous to drive. Problem can occur from stop to initial acceleration. I have take the vehicle to the Ford Dealership three times for the same issue without resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443643December 13, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
As thousands of drivers have reported and as NHTSA is clearly already aware yet puzzlingly remains silent about - my F150’s transmission creates whiplash when shifting, causes the vehicle to lurch, and loses power unpredictably. Ford refuses to admit the problem but the problem is the same as the rest of their poorly designed vehicles’ problems - they knew the transmissions had design flaws that made the vehicle unsafe to drive. I almost died on I-295 in Jacksonville when the vehicle randomly lost power and took it to the dealer. Now, because Ford has lied and won’t issue a recall that they know is their fault (they are being sued in multiple states for this exact issue) I am going to have to pay almost $10,000 to repair their flaw, by replacing their unsafe transmission with a safe version.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11443279December 9, 2021
ENGINE, ELECTRICAL SYSTEM
I was driving and as I came to a stop I lost all power and engine shut off. Received an error message to put vehicle in park and restart engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443060December 8, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD
The contact owns a 2018 Ford F-150. The contact stated that he used the remote start feature to start the vehicle; while entering the vehicle he noticed that the rear windshield had shattered, with the rear defroster activated. The contact researched and became aware that similar vehicles has experienced the same failure. Neither the dealer nor the manufacturer was contacted or made aware of the failure. The approximate failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441697November 26, 2021
POWER TRAIN
Problem is the Ford 10 speed automatic transmission. I’ll just list the problems I am experiencing. Harsh loud shifting. When shifted into reverse or drive it engages really hard with a loud bang noise. Hunting for gear causes loss of forward motion, this is a safety concern as well. This has been a problem since new, service department says nothing wrong and instructs to disconnect battery for a while for computer to relearn, however it always ends up the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441384November 22, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I went to wipe the Black glass with wet cloth. and the defogger gridlines wiped off. Apparently they had overheated and became delaminated. This could be a sever over heating and could cause have caused the rear glass to explode /shatter. Looking through the internet this is common issue on F150s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441349November 22, 2021
UNKNOWN OR OTHER
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds the vehicle would slip out of gear and shift up and down gears without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441205November 21, 2021
ENGINE
Came to a rolling stop at stop sign, brake off and pressed on accelerator. Truck stalled and warning light " auto startstop shift to P, then restart engine. There were oncoming cars but was able to put in park and restart. Happen twice within 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440310November 13, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
Front cameras, rear camera and 360 cameras became blurry even after cleaning lenses. Progressively getting worse as the resolution quality deteriorates which makes it a safety hazard. The gps navigation and control main screen freezes intermittently making the touch screen inoperable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439983November 10, 2021
ENGINE, UNKNOWN OR OTHER
I'm not sure what category to place this in. The under cover for the oil pan transmission is dragging . I did not hit anything or tear it lose in anyway. It seemed to get wet and just started dropping. This is made of a ''felt'' type material instead of plastic or metal. It is is a huge safety hazard. The piece dragging could cause heat and a friction fire. Or it could fall off and cause a traffic accident or damage to vehicles on the road behind. I looked on line and found this is very common in these trucks and seems to be occurring more than not. not. There is an entire forum dedicated to this. I have temporarily zip tied the cover up but it is still dropping bad. I do not think an owner should be out over $200.00 to fix this when it is a obviously a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439939November 9, 2021
BACK OVER PREVENTION: CAMERA SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: OTHER
The entire infotainment screen system and camera failed, it was completely blacked out, "Dead". This not only made the radio completely non-functional, but also cut off the backup camera and backup sensor safety systems. The safety of both myself and others was now at risk as this important feature of the camera and screen system failed to display surroundings of the driver and pedestrians and also failed to alert drivers with a beep of anything nearby the rear of the truck. Due to the safety concern I immediately scheduled an inspection at my local authorized Ford service center. This malfunction has been confirmed by an Authorized Ford dealer and service center on 11/04/2021. The system failure was duplicated upon inspection by the Ford service technician. The diagnosis found code for internal codes to hardware pinpoint test. Tech will need to remove and install new modules and re test. Remove and install new camera. Since these parts needed to be ordered, and for safety concerns, the vehicle remained at the Ford dealership for 5 days until repaired. After the new module and camera was installed, the system is now working for the price of $1243.99 parts and labor. There were no warnings of this important safety part of the vehicle dying, however we noticed in the days leading up to the total failure the infotainment system was running slower and failing to boot up properly at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439745November 8, 2021
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated while towing a camper and attempting to park in reverse, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing both tailgate latches to be replaced. The vehicle was repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439494November 5, 2021
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the electric tailgate latch failed to latch properly, causing the tailgate to open unexpectedly. The contact pulled over to close the tailgate. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438544October 28, 2021
SERVICE BRAKES, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving, the gears failed to engage. The vehicle inadvertently shifted into 4WD. There was an abnormal screeching and grinding noise detected. The contact stated while driving, the brakes engaged on the front wheels without warning. The vehicle was taken three times to the local dealer to be diagnosed. The contact was informed that the solenoid and a recalibration were needed. The vehicle was repaired however, the failure recurred. The vehicle was returned to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and the contact requested a buyback, but no further assistance was provided. The approximate failure mileage was 9,900. Consumer stated vehicle has been sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438177October 26, 2021
UNKNOWN OR OTHER
I was pulling my F150 out into a busy intersection from a hardware store exit when my vehicle completely stopped moving on October 19, 2021. I couldnt pull forward/backward and was almost hit broadside by another vehicle. My engine light came on and an error indicating that the BLISS with Crosstown Traffic had a concern. My transmission indicators were also not working. I shut the vehicle off and restarted and could only back up the vehicle into the parking lot. I was able to disconnect the battery for 10 minutes to reset the module and then restart the vehicle which then appeared to operate normal. I proceded out of the lot and the vehicle failed again. The vehicle was subsequently towed to Dean Arbour Ford in West Branch Michigan where it sits today October 26, 2021 still in the cue to be serviced. I feel that this is a very dangerous concern since it disabled the transmission in the middle of a busy intersection which could have caused a traumatic accident. Had this occurred at higway speed it may have been even more dangerous. Failure of the BLISS module should never disable the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438211October 26, 2021
UNKNOWN OR OTHER
Transmission slipped while passing an 18-wheeler causing me to lose speed from 70 miles an hour down to about 40 miles an hour with vehicles behind me and nowhere to go. Transmission continued to slip for the remainder of my trip- New Mexico to California. I could not keep with the flow of traffic due to the issue. On various occasions I was forced to pull off the side of the road until traffic cleared in order for me to continue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150