Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11449174January 27, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Tailgate latch keeps popping open I notify dealership May 24, 2021 but they would not do anything about it they said I need a new tailgate latch they said if I want to fix I will have to pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449201January 27, 2022
SUSPENSION
My struts , shocks on the front of my truck leaked and they replaced both under warranty. 1 year later drivers side leaking again. They would not repair but said it’s a safety hazard?? Should be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448809January 25, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, STRUCTURE:BODY:TAILGATE
The tailgate has opened while driving. The tailgate has opened while parked. The tailgate malfunction appears to trigger the alarm system as the horn and lights flash. The horn and lights are completely random. Even if the tailgate is left down, truck unlocked, and the engine is off the horn will “blow” randomly and / or the exterior lights will flash. All completely random. However the main safety concern is the tailgate opening while driving. I have appointment with dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448857January 25, 2022
STRUCTURE:BODY:DOOR
Doors would not latch in temperature colder than 25F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448456January 22, 2022
SERVICE BRAKES, POWER TRAIN
Parked 2018 F-150 on slight incline facing downhill. 12' dump trailer attached with load of 2000 lbs. Put transmission in park and set park brake. While preparing to unload trailer, I think I heard a popping sound. Then the truck suddenly began to roll downhill. It traveled about 70 feet before crashing into two parked cars. I ran to the truck and confirmed the transmission was in park and the brake indicator light was on, confirming that I had set the park brake. The truck had rolled freely with no indication of resistance from the brakes or transmission. Considerable damage was done to my truck, the trailer, and the two parked cars. My truck was towed but repairs have not yet begun and no cause has been determined as to why both the park brake and the transmission failed at the same time.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11448247January 20, 2022
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact called on behalf of the owner of a 2018 Ford F150. The contact stated while the owner was driving approximately 30 MPH and depressing on the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The driver was able to coast the vehicle to the side of the road. The vehicle was not drivable. The driver had the vehicle towed to their residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448263January 20, 2022
STRUCTURE:BODY:TAILGATE
Tailgate opens on its own at highway speeds which could result in contents of pickup bed being ejected onto roadway or following vehicles. This was the subject of a prior recall and the repair was completed, however the problem has reoccurred twice recently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447601January 15, 2022
ENGINE
2018 F-150 King Ranch started noticing a rattle at start up. Took the truck to Ford Dealership and they tried Field Service Action (FSA) PCM REPROGRAM DUE TO ENGINE SHUDDER FIELD SERVICE ACTION NUMBER 21N08 I was told I needed to drive the truck for at least 500 miles, but the rattling only got worse as it sounds like a diesel on start up. I then took it back to Ford after researching and determining this a cam phaser issue that is very common. In fact Ford issued (FSA) - 21N03 FSA TITLE CAM PHASERS FIELD SERVICE ACTION NUMBER - 21N03 However, since this is a FSA and not a recall, and if your power train warranty has expired, you the owner, are required to pay for a portion of the repairs based on the number of miles on your vehicle. I've also found out that the repair is like 15 labor hours which points to the reason why Ford won't issue a full recall. Ford is not standing behind their product as this cam phaser issue a very wide spread and Ford should step up and issue a recall, and pay for all the repairs just like other manufactures have done. Finally, from my understanding, Ford has not truly remedied the issue as they are making the repairs with new parts, but they've made no change to the parts. In fact, the Serivce Manager told me that the rattling could very well come back. Ford needs to step up, make the appropriate repairs with corrected parts and pay for all of the repairs because they are definitely not standing by this verbiage that is posted under the FSA: Ford Motor Company is committed not only to building high quality, dependable products, but also to building a community of happy, satisfied customers. To demonstrate that commitment. Ford Motor Company is providing a Customer Satisfaction Program for your vehicle. It may require you to return your vehicle to the dealer for service. This program may be subject to certain terms and limitations. I guess the terms and limitations are Ford requiring its customers to pay??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447524January 14, 2022
STEERING
This vehicle won't track in a lane. it has to to be constantly held from changing lanes. At any given time it will want to turn to the right or go to the right and in 50 feet feet, it will want to do the same thing to the left. It never wants to go straight. The vehicle is a lot better since we placed it in Grapevine Ford for two weeks to repair the issues. They improved it greatly, but it's not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447308January 13, 2022
POWER TRAIN
I have been having issues with my trucks transmission, it is the Ford 10R80 ten speed transmission, It has been slamming into 6th gear so hard that it feels like I'm getting rear ended, I don't even have 50,000 miles on the tuck yet and it's been doing it since it had 29,000 miles on it. My transmission has been to multiple dealerships on six accounts as of today (1-13-22) with an appointment for a seventh time on (1-24-22). The dealerships have acknowledged the problem, and reprogrammed the computer according to their TSB but that did not fix the issue and the TCM computer had been replaced as well. I was told that since the transmission is not giving a code to their scanners, they can not fix the problem. It is potentially a safety hazard because if the transmission finally failes while driving on the main roads or highway, myself and anyone around could be severely injured or killed when the truck loses all power from the trans and stops. This issue has been happening since I purchased the used truck on 6-13-2020 and has never flashed a check engine light or warning. I have seen over many social media outlets that I am not the only one having this issue with the 10R80 transmission, and that there is even a class action lawsuit on that model transmission as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447412January 13, 2022
VISIBILITY:GLASS, SIDE/REAR
Rear window shutters while driving with no reason or any object hitting it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446916January 10, 2022
UNKNOWN OR OTHER
It was freezing temperatures outside and went to shut my door and would not latch. I then tried other doors and encountered the same problem. Door latches or locks must have been frozen and not operating correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446327January 5, 2022
AIR BAGS, STEERING
The steering wheel horn button, where the airbag is behind it, is cracked. This is the second time it’s cracked since I’ve on the vehicle. The first time it was fixed by Mike Castrucci Ford April 22, 2019. I actually spoke to someone at Kings Ford named Tricia just a couple of days ago, and she told me that it was not under warranty. I tried to explain to her that this has happened before when it was under warranty and fixed already, and this was the second time, but she refused to help me. It looks like it’s called the AB module - airbag on this invoice I’m holding. At times, it seems to leak some sort of liquid slightly from the cracks, and the horn does not always work when I push on the button itself. I have included a picture of the invoice when it was fixed once before, and I’ll try to include pictures I took today of the horn button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446091January 4, 2022
UNKNOWN OR OTHER
Turned on defroster, rear window shattered. Car was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446241January 4, 2022
STRUCTURE:BODY
The door latches on the F-150 become frozen when temperatures drop below freezing. There is no Manual maneuvers you can do to get the door to latch close once it is open. Thus, once the drivers side door is opened for the driver to get in on a freezing morning, the door will not latch close. This causes me to drive down the road with an open door, holding it closed while I make turns down the windy road. It is not until the vehicle and the latch thaw a bit will it secure itself closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446256January 4, 2022
UNKNOWN OR OTHER
When the weather drops below 20 degrees the driver side door latch either won't open or won't relatch when you shut then door; leaving the door to potentially open while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445997January 3, 2022
UNKNOWN OR OTHER
During below freezing temperatures the door latches on passenger doors once opened would not latch. Had to hold door shut to get home. Talked to Ford dealership and they said there had been these issues and a recall. No warning lights. First time happened January 2,2022 then January 3, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445622December 30, 2021
POWER TRAIN
When cold harsh shifts, missing shifts. Feels like shifts to neutral, engine speeds up then slams hard into gear. Today wrench light came on. 3rd trip scheduled to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445558December 30, 2021
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 45 mph when the vehicle's side air bags on the driver-side, front and rear, suddenly deployed without impact. The contact then noticed that a small fire had sparked on the floorboard near their feet. The contact had pulled over to the side of the road where an observer was able to retrieve a fire extinguisher from their home and put out the fire. The contact was unable to verify if a fire report was made. There were no injuries. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445368December 28, 2021
VISIBILITY/WIPER
Driving 35mph on flat straight road when rear sliding window exploded with no external forces applied. Huge noise shocked me and made me swerve into adjacent lane. Glass shattered all over the rear seats and floor of the vehicle. Immediately brought vehicle to Flood Ford in East Greenwich to be looked at. Service advisor said he had never seen that and because I was a couple months out of warranty they wouldn't be paying for the repair. Contacted Ford customer service same day and was told the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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