Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11504740January 31, 2023
STRUCTURE:BODY
3 out of 4 doors locks do not work. If you search recalls for 2015 - 2017 Ford F150's, it is doing the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504776January 31, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, he smelled an abnormal odor. Additionally, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) but the VIN was not included in the recall. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504512January 30, 2023
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
The truck was sitting overnight outside in the cold. In the morning we remote started from the house. When we went outside the rear window of the truck had shattered. the top seal had also completely come apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504292January 29, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Driver door swung open while driving and then would not stay latched. Door frequently will not latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503820January 26, 2023
POWER TRAIN
Bought new in February, 2018. Vehicle has the 3.5L EcoBoost with 10-speed transmission, currently just over 50,000 miles, regularly maintained with Ford service providers. Since ~48,000 miles, when the engine is cold it occasionally produces a grinding noise at take-off or low speeds for 10-30 seconds or until ~35-40MPH when it stops, usually with a thud or a crunching sound, and it doesn't happen again once the engine is warm. It gets worse as you apply the gas, and the RPM sticks when you let off like it can't shift up or down. Ever since they did the transmission reprogramming a couple of years ago it's gotten BAD. Since then, when the engine is warm it's occasionally really rough when shifting up or down: the RPM will stick high or low for a second before thudding into the next gear with a jerk, to the point I can tell it's coming and can brace for it. I've complained about it to Ford, but nothing was resolved. "It's just one of those things." At 37,000 miles the internal transmission sensor that tells it to shift up or down failed (according to Ford), so it had become a manual transmission, shiftable only via the "Manual" option on the gearshift and the thumb rocker. That was fixed at Ford's expense, but the grinding is new, since ~48,000 miles (and I'm getting close to the end of the powertrain warranty). Ford couldn't replicate it when I brought it in (I thought it was a bad wheel bearing until I saw the RPM sticking this last time) because it doesn't always happen. Now that it's happening again with more frequency, they gave me an appointment three weeks out...hopefully it will live that long (and they figure out what's wrong with it).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503564January 25, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that whenever the temperature was approximately 20 degrees or lower, the doors failed to latch and close securely. The contact stated that while driving, he had to hold the front driver's door closed until the vehicle warmed up. The door ajar warning light was illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for assistance. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503648January 25, 2023
POWER TRAIN
The contact owns a 2018 Ford F150. The contact stated while driving 35 MPH, the transmission was not shifting gear properly. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted and stated that the VIN was not included in any recalls. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503356January 24, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Drivers side door will not latch closed AND OPEN WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503492January 24, 2023
POWER TRAIN
2018 Ford F-150 Platinum has had and continues to have transmission issues even though the truck has been taken to be serviced for the same condition 4 times. This vehicle has the 10 speed automatic transmission. The first sign of transmission troubles was a loss of power while shifting from 3 to 4 gear. This was reported for service and technicians replaced the valve synchronizer and the clutches which looked worn and metal deposits were detected on the fluid. This problem disappeared for a while but started again slowly increasing as time passed. It was taken again to the shop and again the valve synchronizer and clutches were replaced again. This time the problem continued but other problem’s arose including heavy knocking while shifting, jerking and hard shifting. We have taken the truck in for servicing and problems continue and Ford is not responding indicating that the unit did not show the problem reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503515January 24, 2023
POWER TRAIN
Transmission slips when cold or hot. Had fluid flushed and filled and situation has gotten worse. Transmission shop said the valve assembly is defective and will cost $1,500+ to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503247January 23, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Ford F-150. The contact stated that the front driver’s side and passenger’s side doors and the rear passenger’s side door failed to close as needed. The vehicle was taken to the dealer and repaired under an unknown recall. However, the failure reoccurred on the rear passenger’s side door a year later. The dealer was notified of the failure and informed the contact that he would be charged a diagnostic fee and to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502734January 20, 2023
AIR BAGS
i WAS DRIVING AND SLID OFF THE ROAD AT A CORNER, WHEN I IMPACTED A TREE, THE AIRBAG DIDNT DEPLOY, ALTHOUGH THE VEHICLE IMMEDIATELY CALLED 911. CURERNTLY THE VEHICLE IS AT A CHEVY DEALER WAITING FOR INSURANCE TO FINALIZE PAPERWORK FOR A TOTAL LOSS. IT CAN BE INSPECTED IF REQUESTED. i CANNOT FIND SOMEONE TO LOOK AT THE FAILURE WITHOUT COST TO MYSELF. I FEEL THAT THE AIRBAG SHOULD HAVE DEPLOYED DUE TO THE FACT THAT THE BUMPER WAS SHOVED INTO THE ENGINE , AND THE FRONT OF THE VEHICLE WAS DESTROYED ON IMPACT. THE INSURANCE LOOKED AT VEHICLE, AND DID NOT FEEL THE AIRBAG DEPLOYMENT WAS WORTHY OF INVESTIGATING. THE POLICE DID NOT INSPECT ANYTHING. NO WARNING LAMPS OR SERVICE INDICATORS WERE LIT PRIOR TO IMPACT. I CONTACTED THE MANUFACTURER, AND THEY STATED ID HAVE TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC. THE INSURANCE REFUSED TO SEND THE VEHICLE TO FORD. i HAVE NECK STRAIN AND PAIN AFTER THE ACCIDENT, AND FEEL THAT HAD IT DEPLOYED, I WOULD BE IN MUCH BETTER SHAPE. IF THE AIRBAG DEPLOYMENT IS SET TOO HIGH FOR IMPACTS, THEN THEY ARE USELESS TO PREVENT INJURY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11502738January 20, 2023
STEERING
Issue is with the electric steering rack. Vehicle has 34,000 miles. Purchased used. Have been having to constantly to correct the vehicle that drifts to the left. Can hear the electric steering motor constantly attempting to correct driver's correction. Vehicle is equipped with engine auto shut down feature, which when starting to turn from a stopped/shutdown, becomes very hard. Purchased four (4) new tires six (6) months ago. Now both front tires are "scalloped", which effects the control and ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502731January 20, 2023
WHEELS
Took truck in to have oil changed, filter changed, includes tire rotation. Informed tires could not be rotated due to swollen lug nuts. Told safe thing to do is buy new lug nuts. Apparently this is an ongoing issue with Ford OEM lug nuts that have a chrome finish.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502713January 19, 2023
POWER TRAIN
My 10-speed transmission in my Ford F-150 is experiencing gear slipping, harsh shifting, jerking, sudden accleration, hesitation problems, and general loss of power. It started doing this at roughly 60,536 miles and Ford and the dealer refuse to assist with the current issue due to the vehicle being out of warranty. The dealer told me it would cost an out of pocket fee of $8,000. I have changed the transimission fluid my self and the vehicle continues to run above 245 degrees with a check engine light. The fault that I continue to see is a powertrain failure. After taking it in for a service to get my TCM updated, the technicians said it was up to date and there was nothing else they could do for it. My service history is as follows: March 15, 2022 when the dealr told me I needed a new front differential, November 28, 2022. Dec. 10, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502492January 18, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2018 Ford F-150. The contact stated while driving approximately 30 MPH, the low tire pressure warning light illuminated. The vehicle was driven to a local dealer, where it was diagnosed and determined that there was no physical failure with the tire. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V155000 (Tires). The manufacturer had been informed of the failure. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502504January 18, 2023
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2018 f150 4x4 lariat the issue is 4x4 is engaging while your driving I’m on the highway speed 65 to 70 mph 4x4 trying to engage. Doing research Ford sent united state wide message to mechanic if customers bring vehicle in under this issue which is TSB technical service bulletin 22-2219 , think this is a safety issue if 4x4 engage is going to veer your vehicle in a different direction, the fix is to bypass the check valve so now your vehicle front axle is always engaged,didn’t purchase this vehicle to be all wheel drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502019January 16, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Tailgate drops unexpectedly while driving. This has happened several times, I make sure to thoroughly close the tailgate and check it frequently but it still happens while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501731January 14, 2023
ENGINE
excessive oil consumption > abnormal engine sounds > poor engine performance > stalling engine > engine shaking excessively > reoccurring p0022 codes > abnormal/hard shifting in transmission during acceleration or cruising > even failed acceleration engine shutting down while passing vehicles at highway speeds on interstate travel putting myself & other vehicles around me at risk; recognized excessive oil consumption before 50K miles but didn't realize ongoing problem because regularly changed oil 3-5K miles but it has worsened over time burning up to 3-4Q every 3K miles (currently 155K miles on truck). Dealership confirmed excessive oil consumption: changed dipstick & reprogrammed computer (PCM); didn't help, seems worse now. Check Engine Light chronically appears, even the "wrench" light has appeared twice in past 10K miles but will turn off after adding 2Q oil. I now change oil every 3K and add 1Q every 750-1000 miles until oil change is due to keep oil level appropriate per dipstick. All complaints I read online of similar symptoms/characteristics point toward excessive oil consumption in 2018+ 5.0 Coyote F150. Bad engineering? Class action lawsuit? I'm worried engine will fail (as has the potential) during wrong time.... night, bad weather, congested interstate/hwy, etc. Ford must solve this problem! Built Ford Tough?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501273January 11, 2023
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
truck rear glass shattered . I went inside the truck and when I closed the door I heard some shattering behind me , I turned back and saw little glass part falling down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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