Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11512940March 21, 2023
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, an abnormal clicking sound was coming from the vehicle without warning. The contact had initially taken the vehicle to two dealers who were both unable to determine the cause of the failure. The vehicle was then taken to Downtown Ford Sacramento (1535 Howe Ave, Sacramento, CA 95825) where a diagnostic test was performed, and an oil leak was discovered coming from the front valve cover of the engine. The mechanic also discovered a defective Variable Camshaft Timing (VCT). The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513028March 21, 2023
ENGINE
My truck is at a Ford dealer and has been diagnosed with the cam phaser problem that is identified and covered in a Ford Customer Satisfaction Program(21N03). For some reason my VIN does not qualify. I'm wondering why my truck is not covered even though it is the correct year, assembly plant, and is having the same issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512866March 20, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK
The contact owns a 2018 Ford F-150. The contact stated he received a notice of Ford Campaign Number: 21M06 for enhanced unintended tailgate opening remedy. The vehicle was taken to the dealer, where the repair was completed. The dealer then informed the contact that he would need to press the power release button twice in order to open the vehicle; however, upon testing the vehicle, the tailgate failed to respond as intended. The contact stated that the tailgate would only open while the vehicle was turned off. The dealer informed the contact that another software update needed to be performed on the vehicle to repair the issue. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512313March 17, 2023
POWER TRAIN
I had the truck in for normal repairs and while there they reset the shift learning program because my truck was hesitating when shifting gears. Since then the problem has gotten worse and while I was driving on the highway at 70 mph the truck kept shifting from 10 to 1 gear. When pulling onto the road in traffic from a stop the car also would not shift and sounded like it was stuck in neutral almost resulting in me getting hit from behind. Now the truck seems to be stuck in 6th gear. The gear light came on while I was driving and the both of my temperature gauges were super high. The transmission temp was 267-270 degrees and the other temp gauge read at 230 degrees. When I finally was able to stop and park the truck the cooling fan was running extremely high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512463March 17, 2023
POWER TRAIN
Erratic shifting with transmission seeming to lock up causing me to near crash incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512169March 16, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, there was an abnormal clicking noise coming from the vehicle. The vehicle was taken to an independent mechanic. The contact was informed by the mechanic that the vehicle had experiencing the failure listed in an unknown recall. The vehicle was taken to a dealer and the dealer stated that the vehicle was out of warranty. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512192March 16, 2023
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the Navigation System screen turned off temporarily. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the Navigation System screen would turn off for an extended period and would fail to turn on upon turning off and restarting the vehicle. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, there was no fix for the failure. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511997March 15, 2023
TIRES
275/55R20 Goodyear Wrangler literally exploded while driving on I-40 East Bound in New Mexico on 2/21/23 at approximately 9 AM. Roadway was dry and clear of any debris. Shredded tire caused extensive damage to underside of truck bed, wheel and side of bed. Original Equipment tire with 45,824 miles and 8/32 remaining tread,- dealer had in demo service prior to my purchase. I am the original retail owner Tire was inflated to 40 PSI at time of failure. Tires have been rotated on regular basis by local Ford dealer and show no unusual signs of wear. Tire and wheel are still in my possession and available for inspection. Goodyear was notified of this failure 3/8/23 via email and photos provided - no response to date. I was able to steer the vehicle to the shoulder and install the spare tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511683March 14, 2023
POWER TRAIN
Transmission would jerk in and out of 9th gear and then go from 9th gear to 1st while driving on the highway. Transmission shop reported it as a drum issue. Also said they had 3 other Ford trucks with the same transmission having the same exact issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511873March 14, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 20 MPH and making a stop, the vehicle lunged forward without warning. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted, and the manufacturer stated the vehicle needed to be diagnosed and repaired. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511574March 13, 2023
ENGINE
My 2018 Ford 150 with the 5.0 engine is burning up oil. Looking on line I see that there are other owners of this type having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511614March 13, 2023
POWER TRAIN
cam phasers are rattling very hard. It is a known recall with ford that for some reason is not showing under my VIN even through the recall is for the same year model and engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510780March 8, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The sync3 screen is flashing intermittently. It blacks out for 1 second and comes back on for one second. It continuously does this, and is very distracting while driving down the road. Especially at night. Also I cannot see the rearview camera while backing up the vehicle. I have done research on the problem, and there are numerous other problems just like I'm experiencing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510809March 8, 2023
POWER TRAIN
The 10 speed transmission on my pickup is failing. Dropping out of gear, losing power, failing when climbing a slight hill, Loud clanking and jerking in and out of gear. Black transmission fluid. Ford dealers cannot deal with it and my dealer that does the regular service cannot schedule me for diagnostics for over a month. I finally have an appointment with an out of town dealer two week out. In the meantime, my work pickup is nearly useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510706March 7, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
1. Vehicle accelerates on its own when shifting into drive and releasing the brake. 2.Vehicle lunges forward when the transmission is shifting from 1st to 2nd gear or 2nd to 3rd gear. This occurs in the lower gears only. 3. Doesn't shift into the next higher gear and the RPM's are running high which should activate a gear change but it doesn't occur. 4. The RPM's are increasing but there is very little movement of the vehicle. It feels like the transmission is slipping. 5. These problems are not consistent.It may occur once a week or 3 times a week. These problems go away if I stop moving and return the vehicle to the PARK position and they have never occurred over 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510339March 6, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle he heard an abnormal knocking sound coming from the engine. The contact stated that the knocking sound was heard while driving the vehicle at various speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The contact stated that the cam phasers were replaced over a year ago. The vehicle had not been repaired. The manufacturer was informed of the failure. The contact related the failure to Ford Customer Satisfaction Program: 21N03 (Engine). The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510513March 6, 2023
POWER TRAIN, ENGINE
I noticed the truck began rattling in the mornings or when the engine was cold. I was driving on the freeway when it started losing power and the check engine light was flashing. It had been misfiring and progressively got worse. I managed to get off the freeway in time to shut the vehicle off. The vehicle has gone through diagnostic testing at a Ford dealership. The service tech informed me that the cam phasers needed to be replaced because they were sticking and the computer needed to be reprogrammed. The computer was then reprogrammed and I drove the vehicle home, 5 miles away, and it would not start again. After some research, I was made aware that the CAM PHASERS are a KNOWN ISSUE on the Ford F 150 Raptor through the Customer Satisfaction Program no. 21N03-initiated by NHTSA. This replacement covers the 2017-2020 F150 Raptor if manufactured at the Dearborn plant between March 2016-Nov 2019. I have confirmed the vehicle was built at that location in the time period mentioned. I brought this up to the tech, service manager at the Ford Dealership as well as Ford Customer Relationship Center and I was told numerous times that the VIN no. does not qualify. This is a safety issue, recognized by Ford, and should be covered. I was told to contact the NHTSA to seek qualification of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510270March 5, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Moonroof malfunctioned- causing it to be left open in the winter with poor conditions rendering the vehicle unsafe to drive. Discovered that internal mechanism for opening and closing (made of plastic) had broken in the track. Was able to get it closed for now but I don’t feel safe driving myself and twin toddlers. Saved the portion of the clip that broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510127March 4, 2023
VISIBILITY/WIPER
My drivers windshield wiper arm broke 4 weeks ago in the rain because the little key popped off. The wiper hit the driver behind me and I almost got into an accident. Today my passenger windshield wiper arm broke for the same reason. The little metal key popped off. This wipers are very flawed. That little key should be welded to the wiper. It was snowing and a very little snow caused my wiper arm key to break. Now I have to buy a whole new one. This is my second arm in 2 weeks. I have now replaced both wiper arms. This could have killed me, my family and others. Corners should not be but while making wiper arms. They can cause a visual hazard and result in death. Not smart! Please do a recall on these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509463February 28, 2023
SERVICE BRAKES, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while coming to a stop, the vehicle made abnormal sounds as if the engine was revving, or the transmission was attempting to shift into another gear while the brake pedal was being depressed to slow down the vehicle. The contact stated that the failure occurred intermittently. The contact stated that after the initial start-up, the transmission was slightly hesitating before shifting into gear. The vehicle had been taken to a certified mechanic but was not diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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