Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11520216May 3, 2023
AIR BAGS, SERVICE BRAKES, AIR, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Ford F-150. The contact stated that prior to the crash he had driven into some mud and the ABS and engine lights were illuminated. The contact stated that while driving in snow at approximately 40 mph, the accelerator pedal became stuck. The brake pedal was applied but failed to respond. The driver made a sharp U-turn into a patch of grass and crashed into a fence, hydroplaned, and crashed into a dumpster. The contact sustained injuries to his back and neck that required medical attention. The passenger sustained unknown injuries and received medical attention. A police report was filed. There were no reported fires. The air bags did not deploy. The vehicle was towed to a collision center. The insurance company evaluated the vehicle and towed it to another repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called the manufacturer who referred him to the dealer for diagnostic testing, but no additional assistance was provided. The failure mileage was approximately 83,465.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11519972May 2, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that on numerous occasions when the vehicle is powered up, the engine compartment rattled and the check engine light warning light was illuminated. The contact added that the check engine light remained illuminated for a short period of time and then disappeared. The vehicle was taken to a dealer where it was diagnosed as needing the cam phaser replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519986May 2, 2023
ENGINE, POWER TRAIN
The truck is 5 years old and has just hit 70K mileage. The transmission has just started slipping between gears 1 and 6. Ford tells me there is nothing wrong with their engines and they don't hear of any issues with this years vehicle and the transmission. Back in July 2022, I had to take the truck to Ford because it would just shut off in the middle of traffic. I had to have the engine censors replaced due to this. Ford tells me there is no correlation between the two issues. Ford says I need a new transmission and they will not pay for it since my warranty was expired in February 2023 and I am 10K miles over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519559April 29, 2023
ENGINE, POWER TRAIN
Engine rattle on deceleration is a known issue on 5.0 V8. Vehicle was brought in to a dealer in May of 2022 who was able to replicate the issue. Ford has a "remedy" in form of TSB 18-2354 which was performed by a dealer. Rattle noise was still present immediately afterwards and noted by tech performing the work but was deemed normal operation. A year later now in April 2023 I brought the truck back to Ford dealer with same loud rattle on deceleration noise and once again it was looked at and once again it was deemed normal operation. How can a loud rattle noise from engine once deemed worthy of TSB fix and not fixed by the TSB now be deemed normal operation? I do not believe and refuse to accept that rattling engine on deceleration is a normal operation, especially since not all 5.0 V8 engines do it. If it's normal all engines would exhibit same operation characteristics. Another issue is the 10R80 transmission. It's starting to surge from 2nd and then slam into 4th gear under very little acceleration throttle input. And just recently it surprised me when it started to occasionally slam down into 1st when stopping at a stop sign or traffic light. It moves the truck forward increasing it's stopping distance. It feels like someone hit the back of the vehicle. Brakes are good.The problem to me is that issues are happening with transmission but it is not with every shift or every time you drive the vehicle so it is not easy for me or for dealers to replicate when they drive the vehicle so things are deemed normal operation when in fact for us that drive day to day we know what it feels like when it runs like it should and when it isn't. The concern for me is that these issues will continue and will cause an even bigger issue or catastrophic failure down the road once off course vehicle is out of it's warranty period and then it may most likely be deemed a failure of component where symptoms leading to that failure today are supposedly being deemed as normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519507April 28, 2023
POWER TRAIN
Rear axle bolt snapped. Come to find out, it’s happening to a lot of F-150’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519282April 27, 2023
ENGINE
My vehicle has a cam phaser failure as simular to other Ford F150s that have been recalled for the same issue, however my Vin does not fall under the same issue for the cam phaser recall. There must of been some vins that were missed by the recall and mine is one of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519338April 27, 2023
POWER TRAIN
The problematic 10r transmission failed stalling in highway traffic this is a very serious issue with fords transmission and it needs to be investigated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519042April 26, 2023
UNKNOWN OR OTHER
Vista Roof sticks and then glass brackets break leaving the roof in an open and stuck postion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519104April 26, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH and attempting to open the sunroof, the contact heard a loud noise and became aware that the glass panel brackets had separated from the sunroof frame assembly and stopped moving. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in TSB: 18-2374. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519118April 26, 2023
SERVICE BRAKES
The vehicle brake line hose ruptured. This vehicle currently has 40,000 miles and for this life safety defect/malfunction to occur shows that there is obviously a significant risk to not just my life but other owners as well. Lives are at risk and Ford could care less! Back in 2020 Ford Motors recalled over 1.3 million vehicles for this same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518760April 24, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the cam phasers were replaced; however, the failure recurred. The contact stated that the engine made abnormal sputtering sounds while driving and while the vehicle was parked. The vehicle was taken to a second dealer, Campus Ford (2401 W Main St, Waynesboro, VA 22980) where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518231April 21, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle unintendedly downshifted and jerk upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to the independent mechanic; however, the mechanic unable to determine the cause of the failure. The vehicle was then taken to a dealer and the throttle body was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518251April 21, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that he noticed that the driver's side rear door failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear latch cable and assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518177April 21, 2023
POWER TRAIN
Steel bolts holding the face of the transfer case which is aluminum is causing a corrosion response between the two metals. Transfer case is severely pitted and flaking apart. It crumbles to the touch around some bolts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517579April 18, 2023
UNKNOWN OR OTHER
The problem seems to be the Auto/on/off system. We regularly turn this feature off. On multiple occasions while towing a 22’ travel trailer over 100 miles, the truck will stall when stopping. A bell will sound as it dies. Truck restarts then dies again. Takes several retries and revving engine to keep truck moving through the intersection. Eventually discovered only way to keep truck from stalling at a stop is to have one foot on brake and other on gas pedal. The goal is to keep RPM high. Then when time to move forward comes, rev motor while shifting to drive and lurch forward. This problem only happens when towing. The dealer cannot replicate this issue because it only happens while towing over 100 miles. It puts us in an unsafe situation in an intersection. The truck dies and is difficult to restart as we proceed through the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516827April 13, 2023
WHEELS
Swollen lug nut. During mileage requirements for 'The Works ' vehicle service add on cost for replacement of Swollen lug nuts on 2018 Ford F 150 4WD Supercab 65,361 odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515473April 4, 2023
WHEELS
The lug nuts on my 2018 F150 became swollen and distorted. The Ford dealer was unable to use the standard size socket to remove them. Dealer recommended I immediately replace them with solid steel lug nuts to prevent not being able to replace the tire/wheel while on the road in an emergency situation. I did replace them with a dealer recommended lug nut.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514303March 28, 2023
POWER TRAIN
Within the first year the transmission and 4 wheel drive(4WD) appeared to be slipping and making a loud clunk when shifting from 2WD to 4WDA or 4W High. I took it to the dealer twice and they could not duplicate the problem even after I very specifically told them how to reproduce it. Approx. a year later the noise became louder and more frequent. The dealer could not duplicate it and told me, "...drive it until it breaks." The noise and slipping have continued and now are very prevalent in automatic shifting in almost every gear while in 2WH. I only have 26,200 very easy miles on the truck. The dealer's tech rode with me and I duplicated the noise and slipping. The tech said it was "normal" for the vacuum driven spindles in the front axel to make this noise as it goes from 2-4WD. My truck is out of warranty and is far worse as a result of the dealers failure to address the issue. Mike White Ford Coeur D Alene, Idaho is the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513177March 22, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 50 MPH, the transmission seized. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,809.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513103March 21, 2023
ENGINE, POWER TRAIN
Transmission has been repaired by Ford Dealer multiple times without fixing the hard shifting issues that run common on this vehicle. Ford dealer states that nothing is wrong even after the truck has been in the shop multiple times for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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