Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11524004May 26, 2023
WHEELS
The lug nuts on the vehicle swelled to the point that they could not be removed by the dealership using standard practices. I took the vehicle to the dealership for standard service, and was contacted by the service center. I was informed they would need to “hammer the wrench into the lug nuts to get them off” which would render them useless, and I would need to replace them. This could cause safety issues to consumers if/when they would need to remove the lug nuts themselves, for example in the event of a flat tire. The issue has been reported to the manufacturer and the manufacturer confirmed with me over the phone that this is a known issue. I was unaware of the issue, until informed by the dealership and again confirmed by their customer service department. I would also like to add that as the consumer, I was left to pay for new lug nuts as a result of a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523707May 24, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started there was a rattling sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 79,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523554May 23, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:DRIVELINE:CHAIN/BELT
The contact owns a 2018 Ford F150. The contact stated while starting the vehicle, the contact heard a rattling sound coming from the vehicle, and the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the PCM was reprogramed but the failure reoccurred. The vehicle was taken back to the dealer and the contact was unformed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provide no assistance. The failure mileage was 100,172.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523574May 23, 2023
FUEL/PROPULSION SYSTEM
Fuel injector failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523098May 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
APIM is bad. It causes safety issues as the SYNC 3 system is either slow to change or doesn't change at all. Among other issues, I've driven forward in Drive with the SYNC screen still showing the view of the reverse camera. IT interferes with any safety systems that require the APIM to react in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522967May 19, 2023
ENGINE
Truck jolts lunges stalls gears slip. Taken in multiple times before warranty ran out dealership could not duplicate. Warranty ran out. Recall suppose to have fixed. Now we are told need a new transmission. Been waiting on response from dealership and ford co. About their help in this situation. No response in 4 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522475May 17, 2023
ELECTRICAL SYSTEM
I was recently driving the vehicle with no issues and all systems running normally. Suddenly, every light in the cabin and every dashboard indicator light started flashing with a chime through the speaker system which normally occurs when the keys are in the ignition. The vehicle was parked and the engine was turned off immediately to avoid any further issues or damage. After turning off the ignition and removing the keys, the vehicle continued to try and power on with the accompanying chime through the speaker system. After exiting the vehicle, it was observed the headlights and taillights were also flashing very rapidly. An attempt was made to restart the vehicle. After inserting the keys, every light in the cabin and every dashboard indicator light started flashing with a chime through the speaker system again, the engine would not turn over or attempt to start. An attempt was made to jump start the vehicle with no change in results, the engine would not attempt to start and all lights remained flashing. The battery was changed with a brand new fully charged battery from the local Ford dealer. Upon installation, every light in the cabin and every dashboard indicator light started flashing with a chime through the speaker system again and the engine would not attempt to start, there was no change in the symptoms. The vehicle was then towed to the local dealer since it was completely disabled. Through further internet research, the battery monitoring system can be reset after a battery change by flashing the bright lights 5 times and stepping on the brake pedal 3 times. This procedure was attempted and the system did reset. The vehicle is now operating and functioning normally. This was a complete system failure without warning, the vehicle was disabled. There were zero prior indications on the dashboard of any faults. I was fortunate the vehicle could be moved to a safe location. Had this incident occurred on an interstate my safety would have been at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522494May 17, 2023
SERVICE BRAKES
Leaking brake fluid into master cylinder and booster causing vehicle to have no brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522005May 15, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521710May 12, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and inadvertently downshifted to first gear. The transmission warning light was illuminated. Additionally, the transmission fluid was leaking while driving. The contact pulled over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521714May 12, 2023
ENGINE, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that the vehicle had experienced unintended surging and engine revving. During the failure, the driver had difficulty stopping the vehicle while depressing the brake pedal. The contact stated that the failure occurred while driving at various speeds, while the vehicle was stationary and idling. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521724May 12, 2023
POWER TRAIN
the transmission slips and gives no power when starting from a stopped position. during driving it slips gears including during highway driving. the issues started after 58000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521752May 12, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle made abnormal rattling sounds. Additionally, the contact stated that the vehicle made abnormal ticking sounds while idling and while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and referred to the manufacturer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521117May 9, 2023
POWER TRAIN
I have a 2018 F-150 2wd and right after my warranty ran out at 60K my transmission died at 62K I was told I should report this to you because I know there is a class action lawsuit against Ford because this new 10 gear transmission has had A LOT of issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521034May 8, 2023
STEERING
Steering wheel bolt came loose, allowing the steering wheel to wobble. I was able to remove the bolt by hand, that's how loose it was. I repaired it myself using loctite and retorquing the bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520790May 6, 2023
ENGINE, POWER TRAIN
Vehicle drops into 1st gear randomly while driving on the highway. Extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520432May 4, 2023
POWER TRAIN
Ford 10 speed transmission slips and engages so hard it feels like we are being rear-ended. In stop and go traffic causes car to lurch dangerously forward. Advised at least twice that there is no issue with the transmission. This was stated to be normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520331May 3, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Radio, rearview camera, compass, usb ports, eight inch display failure. APIM has gone bad, a very common Ford defect over several years covering several models, that is costing/has cost thousands of consumers over a thousand dollars each to repair. The APIMs are obviously defective, a recall should be issued, and Ford should be required to replace the APIM at no cost to the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520189May 3, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that the tailgate opened independently twice. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520190May 3, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while hauling a trailer and driving approximately 70 MPH, the transmission erroneously down shifted causing the vehicle to abruptly decelerate. Moments later, smoke was present coming from the rear of the vehicle. Upon inspection, the contact discovered that the smoke was caused by transmission fluid leaking onto the exhaust. The vehicle was taken to the local dealer who diagnosed that the failure was caused by low transmission fluid. Transmission fluid was added to the vehicle and the transmission fluid seal was replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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