Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11538334August 14, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked in the garage, during daily start-up there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 39,474.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538138August 12, 2023
POWER TRAIN
The power train / Transmission is malfunctioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537631August 10, 2023
ENGINE
•Ford Case number: CAS-44375296-L5Y1S2 •2018 Ford F150 XLT-Purchased brand new •25,000Miles •Only Services with Full Synthetic •Only Fueled with 91 Octane •Truck has been babied, no off roading, no hauling heavy loads, no towing etc. Short Commutes only. •Reluctant to buy the 3.5LEcoboost-Dealer said it was a great Engine •In 2021 Returned to Broadway Ford where purchased for Cam Phaser Recall oBelieved this was corrected and repaired as Dealer said it was good. oBelieve d that this was reported and handled, documented so any further Cam Phaser issues would be covered due to the Recall. o2023 Take in for Oil Change at Arapahoe Ford, mention the noise and they advise Broadway Ford only completed a Flash of the Module “Programing” oI advised noise was still present, they advised the engine would need to be physically worked on, estimated repair 1 Week $3,000 and that I was just out of Warranty (Expired March 2023). Understand many customers have been advised Ford has not authorized a recall despite this sounding like it is regularly occurring. Clearly the flash/program of the module did nothing to correct the Cam Phaser issue recalled around the same time. Why is this not under a recall as it seems there is a consistent problem with the Cam Phasers and these vehicles. The Recall should be extended to cover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537439August 9, 2023
UNKNOWN OR OTHER
The tailgate falls down on its own, and yes it is available upon request. I am unable to carry heavy items in my truck bed due to the tailgate not latching securely. The problem has been reproduced numerous times. When I drove the truck off the dealer lot, the tailgate fell down before I even got onto the road. Since then, I bought a replacement part for the tailgate which has helped drastically, but the recall hasn't been repaired so I don't trust my bed with a lot of weight. There are no warning lights or messages for this. I have tried to schedule with local dealerships to repair the recall, but they require me to leave my truck there for two weeks without a loaner. My truck is used for personal and business purposes, and I am unable to properly use it for business purposes which is affecting my income and productivity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537247August 8, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that after starting the vehicle, she heard an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 21N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536969August 7, 2023
POWER TRAIN
10 speed auto transmission is very rough in shifting especially during down shifting at lower speeds (less than 35mph). Usually exhibits a loud harsh clunking sound. Also sometimes while accelerating there is slippage and the rpms will rev up but the vehicle wont accelerate.... can be dangerous when pulling into fast moving traffic when the vehicle wont accelerate. Need a solution from FORD !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536088August 2, 2023
ENGINE
The contact owns a 2018 Ford F150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 25,000. The contact stated that the vehicle has all Ford parts yet is not a part of the recall. The vehicle has not been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535796August 1, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound detected. The contact stated while driving at an undisclosed speed, the vehicle was slow to respond. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535885August 1, 2023
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated that after driving at an undisclosed speed and arriving at his destination, the vehicle had difficulty shifting into gear and seemed to shift independently. After restarting the vehicle, the vehicle seemed to return to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who determined a failure with the cam phasers. The contact was informed that the transmission needed to be replaced. The contact stated that the cam phasers were replaced two years prior. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535704August 1, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while at a stop light, the contact attempted to accelerate however, the vehicle jerked and hesitated before shifting into gear and then accelerating. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the malfunction started after the engine was replaced by the dealer. The manufacturer was contacted, and a case was filed. The contact was informed that the vehicle was not under warranty. The manufacturer had not provided any additional assistance. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535572July 31, 2023
VISIBILITY/WIPER
Rain sensing wipers activate when there is no rain. Also, the wipers activate when I use my turn signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535288July 30, 2023
SUSPENSION
Front coil spring snapped and slipped off collar. Causing the pickup to lean dangerously to one side and damaged spring is resting on shock absorber
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535255July 29, 2023
SEAT BELTS
Drivers seat seatbelt receiver will not accept and/or lock seatbelt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535004July 28, 2023
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, the vehicle lost motive power and decelerated to 40 MPH. The contact veered to the side of the roadway. The contact continued driving however, the vehicle experienced hard shifts while jerking. Additionally, the contact stated that the vehicle failed to shift into 10th gear. The power train warning light was illuminated. The vehicle was taken to the dealer, where an unknown computer reset was completed, and the warning light disappeared; however, the vehicle jerked while reversing. The dealer was contacted and informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the transmission fluid was flushed a week prior to the failure. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535087July 28, 2023
UNKNOWN OR OTHER
The sunroof rail broken is the big issue for this Ford F-150 from 2015 to 2020. A lot of F150 between 2015 and 2020 have the sunroof issue which manufactures still not recall for this widely sunroof issue. If you search F150 sunroof issue it will come up a lot on the internet. There is no safety risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535099July 28, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 35 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle continued through the light but eventually came to a stop. The brake fluid low message was displayed approximately seven minutes after the failure. The vehicle was taken to an independent mechanic, who informed the contact there was a hole in the brake line. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 42,854.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535140July 28, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? This is the CAM PHASER in the engine that is making noise and most likely will fail. How was your safety or the safety of others put at ris ? The engine can stall out at any given moment with the risk of stalling out in traffic. or even a train track. We use this truck for traveling and it only had 69,000 on it. Has the problem been reproduced or confirmed by a dealer or independent service center? On inspection from our mechanic when we had the oil changed on 7/21/2023 we pointed out our truck made noise when starting the truck.. Later he comfirmed that it was an issue with the cam phaser and maybe our ford was part of that recall. The truck has an apt at the dealership on 8-7-2023 to fix the issue and it will be confirmed my diagnostic software and then fixed for the tune of over $2000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No just the Mechanic Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Having loud rattle and clunk when starting approximate on 7/1/2023 while on vacation with the truck. this is CAS44109058W6Z9G4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534823July 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was idling at a red light, the vehicle stalled and needed to be restarted. The failure persisted and whenever the vehicle was idling or the vehicle was coming to a stop, the vehicle would lose motive power and stall. The vehicle was taken to the dealer who completed a software update under an unknown TSB; however, the failure persisted. The vehicle was taken to another dealer who performed another software update. The dealer also stated that cam phasers and sensors needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534509July 26, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound coming from underneath the hood of the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the cam phaser failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not included in a recall. A case was opened. The approximate failure mileage was 69,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534636July 26, 2023
POWER TRAIN
Dear Sir/Madam, My only vehicle is a 2018 10-speed Ford F-150. I’ve been very happy with it until recently when it started having difficulty finding and shifting gears. There have been several instances where I have lost speed while it was searching. This is an obvious safety issue and needs to be corrected. I’ve even started planning my routes based on where there are less stops. The truck has about 85,000 miles on it and should have a lot more life left in it. I would like to try to explain what’s been happening. •The transmission is slipping, can’t find gears and occasionally revs up in between gears. •The adaptive learning was reset on July 5 with no improvement. •When shifting 1-3 is ok. 3-4 sometimes it can’t find 4th gear. It revs up as the indicator on the dashboard goes between gears 4-2-1-8-4 as it is going through this pattern the accelerator is not responsive. Very embarrassing and unsafe. As it is looking for 4th gear it takes about 10 seconds to find it, the whole time it is decelerating causing traffic back-ups. •When shifting from 4-5 it slips and engine revs up but finds 5th gear considerable quicker. •5-6 is a normal shift. •6-7 or 8 is normal. •8-9 it slips and revs up just as from 4-5 gear. •9-10 is the same. Slips and revs up before going into 10th gear. •When going up a gradual incline and truck downshifts from 10-9 or 9-8 it slams into the lower gear very harshly. •After the vehicle has been running for a while the shifting pattern will switch. Instead of shifting from 1-3 it will shift from 1-2, which it cannot find 2nd gear for about 5 seconds, again creating a safety issue. I’ve taken the truck to a local Ford dealership for evaluation. They told me that it needs a new transmission and quoted me $8800 to get the work done. I also understand that this is a common problem with the Ford F-150. As stated before, this is extremely unsafe and must be repaired. The wrench on the dashboard is lit up also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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