Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11091447May 2, 2018
VEHICLE SPEED CONTROL
ADAPTIVE CRUISE CONTROL SENSOR AND BRAKING ACTIVATE IN ERROR WHEN THERE IS A LARGE TRUCK ON THE SIDE OF THE VEHICLE. VEHICLE WILL HARD BRAKES AS IT THINKS THE CAR IN FRONT HAS STOPPED WHEN THERE IS NO CAR IN FRONT OF YOU. IT IS FALSELY SEEING THE TRUCK IN THE OTHER LANE TO YOUR SIDE. I HAD IT INTO FORD FOR ANOTHER ISSUE AND TOLD THEM. THEY SAID THERE WAS "AN UPDATE" BUT IT IS STILL DOING THE SAME THING. THIS IS DANGEROUS AS THE VEHICLE SLAMS ON THE BRAKES BY ITSELF ALMOST CAUSING CARS BEHIND YOU TO HIT YOU. THE VEHICLE SHOULD NOT HARD BRAKE DUE TO A TRUCK ON THE SIDE OF THE CAR!. JUST TODAY MY CAR DID IT TWICE ON THE HIGHWAY. ONCE THIS MORNING AND AGAIN ON THE DRIVE HOME. I AM DRIVING AT HIGHWAY SPEEDS, CLEAR DAY, I'M IN MY LANE AND PASSING A SLOWER TRUCK ON MY RIGHT AND THE ADAPTIVE CRUISE BRAKING SLAMS ON THE BRAKES. IT IS INTERMITTENT AND I'M NOT SURE WHY ITS REACTING TO A LARGE TRUCK THAT IS NOT IN FRONT OF ME. WHILE IT DIDN'T RESULT IN A "CRASH" IT COULD HAVE IF THE PERSON BEHIND ME HADN'T BEEN PAYING ATTENTION. THIS IS A SERIOUS DEFECT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091100April 30, 2018
STRUCTURE:BODY
I HAVE BEEN DEALING WITH FORD AFTER THEY' FIXED ' MY PERFECTLY WORKING DOORS AFTER A RECALL. THEY GAVE ME BACK MY VEHICLE AND THE DRIVERS DOOR DIDN'T WORK. THEY NEVER MENTIONED THAT PART UNTIL I GOT DOWN THE ROAD ... WHEN I CALLED THEY SAID THEY HAD THE WRONG PART AND TRIED TO FIX WITH A ZIP TIE... REALLY? LET'S FAST FORWARD FROM END OF MARCH... DOOR STILL DOESN'T WORK. I HAVE TO ROLL DOWN WINDOW TO GET OUT. PART IS ON BACK ORDER. AND THE BEST PART- THE PROBLEM HAS BEEN REGISTERED AS FIXED IN THE RECALL DATABASE FOR FORD SO I CAN'T TAKE IT TO ANOTHER DEALER WITHOUT PAYING. SO I AM DRIVING AN UNSAFE VEHICLE NOW THAT WAS SAFE GO FIGURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090415April 27, 2018
UNKNOWN OR OTHER
TRAVELING NORTH ON I-85 IN GA AT 72 MPH; ABOUT 3 MILES SOUTH OF EXIT 28. MEDIUM RAIN AND TEMP IN THE MID TO UPPER 60'S. THE TIRE FAILED ON THE LEFT REAR AND BLESSED THAT I COULD DRIVE ON THE MEDIAN ABOUT 225 FT. THERE WAS NOT ANY ROAD HAZARDS, STRICTLY TIRE FAILURE!! MY WIFE IS EYE WITNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090245April 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TRUCK STALLS DUE TO THROTTLE BODY ACTUATOR STICKING. VEHICLE BECOMES DISABLED/STALLED AND APPLIES THE BRAKES. OCCURS WITHOUT NOTICE AT ANY SPEED. OCCURS ON HIGHWAY, CITY STREETS, AND DIRT ROADS. REQUIRES THROTTLE BODY REPLACEMENT. SIMILAR RECALLS DID OCCUR FOR THE FORD THROTTLE BODY FOR OTHER MODELS AND YEARS (E.G. 13N03 PROGRAM). DEALER INDICATES IT IS NOT COVERED UNDER POWERTRAIN WARRANTY (ALTHOUGH IT SHOULD BE) AND COSTS $600 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090345April 26, 2018
VISIBILITY/WIPER
ON MOST OCCASIONS WHEN TEMPERATURES ARE BELOW FREEZING, WINDSHIELD WASHER SOLVENT DOESN'T WORK TO CLEAR WINDSHIELD OF ICE AND SALT BUILDUP, CREATING LITTLE TO NO VISIBILITY. IT SPORADICALLY FUNCTIONS BETWEEN +25 TO +32 DEGREES AND RARELY EVER BELOW +25 DEGREES. USING WINTER BLENDED WASHER SOLVENT -25 DEGREES. FORD IS AWARE OF THE PROBLEM AND THE FIX IS TO REPLACE A RUBBER WASHER FLUID SUPPLY LINE. APPARENTLY, THERE IS A DEFECT WITH THE HOSE. A RECALL SHOULD BE ISSUED TO CORRECT THESE DANGEROUS DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089076April 20, 2018
SERVICE BRAKES
WHEN ENGAGING THE BRAKES, PEDAL GOES ALL THE WAY TO THE FLOOR. CHECKED BRAKE FLUID RESIVOUIR AND IT WAS ALMOST EMPTY. REFILLED RESIVOUIR AND STILL SAME ISSUE. READ ONLINE ABOUT BREAKS AND SEEMS TO BE THE EXACT SAME ISSUE WITH THE 2013 AND 2104 3.5 ECOBOOST MODELS. CURRENTLY A RECALL ON THOSE MODELS FOR BRAKE MASTER CYLINDER REPLACEMENT. THIS IS AN OBVIOUS KNOWN ISSUE, BUT 2015-2016 MODELS DON'T HAVE A CURRENT RECALL YET. PLEASE ASSIST WITH RECALL FOR 2015-2016 MOD LS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088563April 17, 2018
UNKNOWN OR OTHER
I HAVE A FORD F150 LARIAT THAT IS NOT 33 MONTHS OLD, HOWEVER I HAVE 49K MILES. I HAD TO REPLACE MY MOONROOF (OUT OF WARRANTY BECAUSE OF THE MILEAGE, WHICH SHOULD HAVE NOTHING TO DO WITH THE MOONROOF). THAT COST ME $2,155 IN SEPTEMBER 2017. ON 4/17/18, MY REPLACEMENT MADE THE SAME AWFUL SOUND AND IS BROKEN AGAIN THE MOONROOF MAKES A LOUD CRACKING SOUND LIKE IT WILL BREAK. IT THEN GETS STUCK OPEN OR CLOSED, BUT SOMETIMES NOT FULLY CLOSED. YOU HAVE TO PUSH IT WITH YOUR HAND WHILE PUSHING THE BUTTON SOMETIMES TO GET IT TO SEAL SHUT IN THE CASE OF RAIN OR OVERNIGHT. THERE IS A LOT OF RESEARCH ON THIS AND THIS IS QUITE REGULAR FOR FORD MOONROOFS. THEY SHOULD RECALL AND REIMBURSE ME FOR THE $2.1K I SPENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084443April 10, 2018
STRUCTURE:BODY
I WAS NEVER NOTIFIED OF A RECALL NUMBER 17V652 FORD RECALL NO 17S33 ABOUT DOOR LATCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084343April 10, 2018
ENGINE
ON FREEWAY WHEN LOST ACCELERATION. INDICATOR ON DASH SAID UP HILL ASSIST NOT AVAILABLE AND AFTER CLINKING OKAY IT THEN READ SERVICE ADVANCE TRAC WITH THE MECHANIC WRENCH SHOWING. I'M ON THE SHOULDER OF FREEWAY, IN PARK, AND ENGINE RUNNING ROUGH AS IF ON ONLY TWO CYLINDERS. I WENT AHEAD AND PUT IT BACK IN DRIVE AND THERE WAS NOT THROTTLE AND TRANS WOULD NOT KICK IN. TURNED KEY OFF READY TO CALL TOW TRUCK BUT WENT AHEAD AND RESTARTED THE TRUCK AND ISSUE CLEARED ITSELF SO WE MOVED DOWN THE ROAD. THERE IS STILL AN UNDERLYING ISSUE, AS I AM TOLD BY MY FORD SERVICE WRITER, THE ETB NEEDS TO BE REPLACED AND FROM WHAT I SEE ONLINE THIS IS NOT AN UNCOMMON ISSUE WITH THE ETB AND F150. THIS IS A MAJOR CONCERN AND I WAS FORTUNATE I WAS NOT TOWING MY TRAVEL TRAILER AT TIME WHICH COULD HAVE HAD MAJOR ISSUE GETTING TO SIDE OF FREEWAY SAFELY WITHOUT POWER, IF NOT REAR ENDED. SHOULDN'T THERE BE A RECALL BECAUSE OF SAFETY? FORD IS SELLING F150 EB AS QUALITY TOW VEHICLE ALTHOUGH THIS COULD GET SOMEONE HURT OR EVEN WORSE. DON'T GET ME WRONG, I AM VERY PLEASED WITH THE F150 ECO BOOST AND ITS PERFORMANCE BUT THIS ISSUE NEEDS TO BE ADDRESSED BY FORD! AND NOT AT CUSTOMER EXPENSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083960April 9, 2018
VEHICLE SPEED CONTROL
MULTIPLE INCIDENTS HAVE OCCURRED WHERE ADAPTIVE CRUISE CONTROL APPLIES HARD DECELERATION TO THE VEHICLE WHILE AT HIGHWAY SPEEDS WITHOUT WARNING OR WITHOUT AN OBJECT IN FRONT OF THE VEHICLE. APPROX TRAVEL SPEED HAS BEEN 65MPH AND VEHICLE COLLISION WARNING COMES ON AND INSTANTLY BRAKES CAUSING A 10MPH OR MORE DECELERATION. IT HAS HAPPENED ON CURVES OR WHEN DRIVING NEAR A TRUCK. RECENT INCIDENT WAS MOVING FROM RIGHT LANE TO THE LEFT LANE OF A HIGHWAY TO PASS A TRUCK AND ANOTHER VEHICLE WAS FOLLOWING MINE. AS I APPROACHED THE TRACTOR PORTION OF THE TRACTOR/TRAILER, MY TRUCK BRAKED HARD AND THE VEHICLE BEHIND ME NEARLY CRASHED INTO THE BACK OF MY VEHICLE. THE OTHER DRIVER WASN'T EXPECTING ME TO BRAKE WHILE PASSING ANOTHER VEHICLE TO ITS LEFT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE CONTACTED FORD AND THEY ADMITTED THAT THERE IS A PROBLEM WITH THE ADAPTIVE CRUISE SYSTEM AND THAT IT WAS A SAFETY ISSUE BUT THEY HAD NO PLANS TO FIX/RECALL THE ISSUE. QUESTION - HOW MANY REAR IMPACT ACCIDENTS/INCIDENTS/POTENTIAL INCIDENTS WILL IT TAKE FOR FORD TO ADDRESS THIS SERIOUS UNANNOUNCED BRAKING ISSUE. IT IS VERY UNNERVING TO BE DRIVING AT HIGHWAY SPEED AND THEN TO BE THROWN FORWARD FOR NO REASON BECAUSE YOUR VEHICLE BRAKES. FORD DID ACKNOWLEDGE THAT THIS IS A PROBLEM AND YET DOES NOT WISH TO ADDRESS IT LIKELY UNTIL THERE IS DEATH TO LAWSUIT AFTER WHICH IT WILL HAVE BEEN TOO LATE FOR SOMEONE. PLEASE EXERT WHATEVER PRESSURE YOU CAN TO GET VERIFICATION FROM FORD AND HAVE THEM ADDRESS THIS PROBLEM WITH A RECALL BEFORE SOMEONE IS KILLED. THANK YOU. HIGHWAY SPEED ADAPTIVE CRUISE CONTROL ON ON CURVES OR STRAIGHT ROADS NEAR A TRACTOR TRAILER COLLISION WARNING/BRAKING/RAPID DECELERATION NEARLY CAUSING MULTIPLE REAR END ACCIDENTS - MANY INCIDENTS FORD VERIFIED BUT REFUSES TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083998April 9, 2018
SERVICE BRAKES
I HAD A WARNING ON THE DASH DISPLAY THAT THE BRAKE FLUID WAS LOW. I FIGURED I'D CHECK IT OUT AFTER I GOT HOME WHICH WAS ONLY 6 MILES AWAY. I CONTINUED TO GET ON THE FREEWAY (303 IN AZ) MY BRAKES SEEMED NORMAL. WHEN I STARTED TO EXIT THE HIGHWAY I NEEDED TO BRAKE TO MERGE WITH TRAFFIC AND THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKES ENGAGING. I TRIED TO PUMP THEM AND GOT MINIMAL BRAKE PRESSURE IN MY PANIC. I SWERVED TO THE SHOULDER GOING AROUND 60 MPH TO MISS TRAFFIC IN FRONT OF ME. I SLOWED AND STOPPED AT THE LIGHT AND VERY SLOWLY WITH VERY LITTLE BRAKING MADE IT HOME. TOOK IT TO FIRESTONE AND HAD THEM LOOK AT IT. MASTER CYLINDER FAILED IS WHAT THEY WERE ABLE TO FIND FOR A CAUSE. REPLACED IT AND WORKS AS IT SHOULD NOW. IF THIS IS A KNOWN ISSUE WITH F-150S IT SHOULD BE ADDRESSED. FROM WHAT I'VE READ ONLINE, IT IS. MY TRUCK ONLY HAS 44K MILES AND SHOULDN'T NEED A MASTER CYLINDER REPLACED. THE WRONG PERSON BEHIND THE WHEEL HAVING THIS HAPPEN COULD OF LED TO A VERY SERIOUS COLLISION. I'M GRATEFUL IT DIDN'T WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083824April 8, 2018
UNKNOWN OR OTHER
I HAVE A MOON ROOF THAT HAS NEVER BEEN OPEN. IT'S MAKING A SOUND LIKE SOMETHING IS RATTLING. I WENT TO OPEN IT FOR THE FIRST TIME SINCE I BOUGHT IT TO SEE IF THE NOISE WOULD STOP. BUT IT WONT OPEN. I TOOK IT INTO FORD AND THEY SAID I NEEDED TO REPLACE THE WHOLE THING.? WHY DO I NEED TOO? FORD NEEDS TO TAKE RESPONSIBILITY AND FIX THE CHEAP PARTS THEY TRIED TO GET BY WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083776April 7, 2018
WHEELS
LUG NUTS ON TRUCK GET SWOLLEN AND THE DEALER COULD NOT GET THE LUG NUTS OFF OF THE TRUCK. I HAD TO BUY TWELVE NEW LUG NUTS AT MY COST. THEY REPLACED WITH THE SAME LUG NUTS. IF YOU BREAK DOWN AND THE LUG NUTS ARE SWOLLEN YOU CAN NOT GET YOUR TIRE OFF TO CHANGE IT. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE FIXED, FORD WILL NOT PAY FOR THE REPLACEMENT OF THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083373April 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE GEAR WAS PLACED IN NEUTRAL AND THE PARKING BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083480April 5, 2018
EXTERIOR LIGHTING
TRUCK HAS LED TAIL LIGHTS WHICH PRODUCE POOR ILLUMINATION ESPECIALLY IN REDUCED VISIBILITY DRIVING CONDITIONS. OTHER DRIVERS REPORT THEY CAN BARELY SEE MY TRUCK WHEN DRIVING IN RAIN OR SNOW. BRAKE/TURN LIGHTS ARE FINE, IT IS JUST THE REAR TAIL LIGHTS THAT ARE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083485April 5, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE LOST POWER AND FLASHED 3 WARNING MESSAGES. 1) HILL START ASSIST NOT AVAILABLE. 2) SEE MANUAL. 3) SERVICE ADVANCE TRAC. IN ADDITION THE SERVICE ENGINE LIGHT STAYS ON. ALL OF THIS HAPPENED WHILE I WAS MAKING A LEFT TURN IN TRAFFIC ALMOST CAUSING A COLLISION. THIS IS THE SECOND TIME IT HAS HAPPENED. AFTER FIRST TIME DEALER WAS CONTACTED AND SERVICE DEPARTMENT REPORTED NO PROBLEMS FOUND. APPOINTMENT CURRENTLY SCHEDULED TO LOOK AT IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082463April 2, 2018
STEERING
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO MAKE A RIGHT TURN AND FAILED TO MOVE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED ALL AMERICAN FORD IN OLD BRIDGE (LOCATED AT 3698 ROUTE 9 S, OLD BRIDGE, NJ) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,187.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082307March 31, 2018
SERVICE BRAKES
I HAVE A 2015 F150 ECOBOOST WITH ABOUT 33000 MILES. I HAVE NOT YET HAD ANY BRAKES SERVICE. I HAVE BEEN TAKING MY TRUCK IN TO SERVICE REGULARLY AND JUST LAST WEEK HAD AN OIL CHANGE AND WAS INSPECTED AT FORD DEALERSHIP AND THEY SAID EVERYTHING WAS GOOD. FRIDAY MORNING AT 530AM I HAD MOVED MY TRUCK AND WORKED FINE, A COUPLE HOURS LATER I GOT BACK INTO MY TRUCK AND TRIED TO GO IN REVERSE BUT WHEN I STEPPED ON THE BRAKES THEY WERE COMPLETELY GONE. THE BRAKES WENT RIGHT TO THE FLOOR AND AN MESSAGED POPPED UP SAYING LOW BRAKE FLUID. I CHECKED AND THERE WAS NO LEAK ANYWHERE. THE CAR WAS PARKED IN MY DRIVEWAY. I HAD CONTACTED FORD AND THEY SAID THEY ARE NOT AWARE OF THIS HAPPENING TO ANY OTHER TRUCKS BESIDE A RECALL OF PREVIOUS YEARS. MY 3 YEAR WARRANTY HAS JUST EXPIRED. THIS IS A VERY BIG SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082190March 30, 2018
SERVICE BRAKES
STARTED 2015 FORD F150 IN MY DRIVEWAY MORNING OF 3-30-2018 AND BRAKE WARNING CAME ON STATING FLUID WAS LOW. ALSO BRAKE INDICATOR WAS ON. TESTED THE BRAKES AND THEY FUNCTIONED PROPERLY. ENTERED THE FREEWAY AND WAS TRAVELING AT 65 MPH WHEN I HAD TO APPLY BRAKES DUE TO FAST SLOWING TRAFFIC. BRAKES FAILED AS PEDAL WENT TO THE FLOOR. HAD TO SWERVE TO MISS VEHICLE IN FRONT OF ME. PUMPED BRAKES AGAIN AND GOT MINIMAL BRAKING AS PEDAL AGAIN WENT TO THE FLOOR. DOWNSHIFTED THE TRANSMISSION AND USED EMERGENCY BRAKE TO STOP THE VEHICLE. PROCEEDED VERY CAREFULLY TO FORD DEALER THAT WAS LESS THAN A MILE FROM MY LOCATION. THEY DIAGNOSED THE VEHICLE WITH A MASTER CYLINDER AND BOOSTER FAILURE. COST $1,000.00. VEHICLE HAS 50K MILES ON IT AND IS METICULOUSLY MAINTAINED. FORD DEALER OFFERED NO EXPLANATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081986March 29, 2018
VISIBILITY/WIPER
I HAVE A CONSTANT ISSUE IN TEMPS BELOW 25 DEGREES WHICH IS ABOUT 25% OF THE TIME IN MY PATROL AREA. THIS IS A STATE PATROL ISSUED PATROL VEHICLE. SPRAY NOZZLE FAILS TO OPERATE. PUMP CAN BE HEARD OPERATING BUT PRESSURE DROPS UNTIL INOP. CHECKED WASHER LINES, NON APPEAR TO BE FROZEN. NOZZLE DOES NOT APPEAR TO BE FROZEN EITHER. I HAVE TRIED ALL KNOWN FIXES, LOWER TEMP FLUID, A FLUID "BOOSTER", ALCOHOL ON NOZZLE ETC. THIS HAPPENS CONSTANTLY WHILE IN MOTION AS I WOULD ASSUME WIND CHILL TEMPS DECREASE. AFTER LETTING TRUCK SIT FOR 15 MINS OR SO ISSUE IS RESOLVED DUE TO OBVIOUS INCREASED UNDER HOOD TEMPERATURES. WITHIN MINUTES OF HIGHWAY DRIVING AND AGAIN LOWER WIND CHILL TEMPERATURES PROBLEM OCCURS AGAIN. MAYBE A FREEZING PUMP ISSUE? DEALERSHIP STATED THEY HAD NO IDEA ABOUT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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