Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11286546December 3, 2019
UNKNOWN OR OTHER
I JUST HAD THIS HAPPEN TO ME ON MY 2013 F150 . SAME SCENARIO AS EVERYONE ELSE. WINDOWS WERE FROSTED AND TURNED ON REAR DEFROSTER WHILE WARMING THE TRUCK UP. NOTICED WHILE DRIVING THAT THE REAR WINDOWS NEVER DEFROSTED AND THE LIGHT ON THE REAR DEFROST BUTTON WOULD NO LONGER LIGHT UP. AFTER THE WINDOWS THAWED FROM THE CAB HEAT, I NOTICED THAT THE PASSENGER SIDE OF THE THREE PIECE WINDOW WAS SHATTERED AND ONLY HELD TOGETHER BY THE WINDOW TINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286669December 3, 2019
POWER TRAIN
WHEN DRIVING VEHICLE AT 35-40 MPH ABRUPTLY DOWNSHIFTED TO FIRST GEAR. RPM'S WENT VERY HIGH, I QUICKLY SLOWED DOWN ENOUGH FOR THE TRUCK TO SHIFT TO SECOND GEAR. THIS HAPPENED A COUPLE WEEKS AFTER I BROUGHT THE TRUCK IN FOR THE 19S19 SAFETY RECALL TO GREEN FORD IN GREENSBORO NC. THIS WAS THE FIRST TIME THAT THIS DOWNSHIFT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286678December 3, 2019
ELECTRICAL SYSTEM
WHILE DOING 50 MPH, SPEEDOMETER WENT TO '0', ALL DIGITAL DISPLAY ITEMS WENT TO '0' FRONT AIRBAG LIGHT CAME ON, AND A LARGE WRENCH LOOKING DISPLAY SHOWED. STAYED ON FOR A SHORT TIME. SPEEDOMETER AND FUEL ECONOMY DISPLAY DID NOT WORK FOR REST OF DRIVEN THEN RETURNED TO WORKING FOR NEXT DRIVING USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286378December 2, 2019
SERVICE BRAKES
FRONT BRAKE ASSEMBLY ENGAGED AND DID NOT FULLY RELEASE CAUSING THE PAD AND CALIPER TO EVENTUALLY GRIND THRU TO METAL DESTROYING THE ENTIRE ASSEMBLY. HAD TO HAVE ENTIRE ASSEMBLY REPLACED AND TECH STATED IT WAS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283183December 1, 2019
VISIBILITY/WIPER
TURNED ON DEFROST AND REAR WINDOW SHATTERED WHILE AT IDLE IN THE DRIVEWAY. VEHICLE NOT MOVING.. A VISIBLE BURN MARK ON GLASS FROM DEFROST GRID..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282814November 29, 2019
UNKNOWN OR OTHER
MY HUSBAND AND I WERE DRIVING DOWN THE ROAD AND SUDDENLY OUR 2013 FORD F150 STARTS CLUNKING NOISE AND HARD JERKING MAKING THE NOSE OF THE TRUCK WILL PULL DOWN REALLY HARD WHEN IT DOES THIS. WE ARE DRIVING 65MPH DOWN THE HIGHWAY WHEN THIS HAPPENED ALMOST CAUSING US TO CRASH. SUDDENLY AFTER THIS OCCURED THE FORD F150 STARTS ACTING LIKE THE TRANSMISSION WAS SLIPPING WITH ONLY 64,000 MILES ON IT . TEMPURATURE STARTED GOING UP SO WE PULLED OVER AND CALLED A FRIEND TO COME TOW US HOME. WE GOT HOME AND THE TRUCK WONT REVERSE OFF THE TRAILOR. WE FINALLY GET IT OFF THE TRAILOR AND TAKE IT TO THE FORD BUISNESS IN MY TOWN ON THE WAY THERE IT ACTS LIKE ITS STUCK IN FIRST GEAR. WE GET IT BACK FROM THE FORD DEALERSHIP AND THEY TELL UHS THAT THE TRANSMISSION IS STUCK IN REVERSE. THAT WHEN THEY START FHE TRUCK IT WANTS TO TAKE OFF LIKE ITS STUCK IN GEAR EVEN IN REVERSE AND THEN TELL US THAT WE WILL HAVE TO REPLACE THE TRANSMISSION THAT WAS RECENTLY PUT IN MIND YOU IT RAN FINE BEFORE THE LOUD NOISE AND SUDDEN CHANGING OF GEARS AT 65 MPH.. SO WHY SHOULDNT FORD HAVE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282894November 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH, THE VEHICLE DOWNSHIFTED ABRUPTLY WITHOUT WARNING. THE FAILURE RECURRED WHILE DRIVING 65 MPH. PRIOR TO THE FAILURES, THE CONTACT TOOK THE VEHICLE TO APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045, (410) 290-1100) AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V433000 (POWER TRAIN). THE CONTACT CALLED THE SAME DEALER ABOUT THE FAILURES AND WAS GIVEN AN APPOINTMENT FOR AN INSPECTION. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282160November 25, 2019
UNKNOWN OR OTHER
LEFT SIDE OF POWER SLIDING REAR WINDOW SHATTERED WHILE DRIVING. NO OTHER VISIBLE DAMAGE TO VEHICLE, AND NO IMPACT POINT APPARENT ON GLASS. CO-WORKER WITH 2014 F150 WAS STOPPED AT A LIGHT ON THE SAME DAY AND EXACT SAME THING HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282384November 25, 2019
POWER TRAIN
MY 2013 F-150 WILL SUDDENLY DOWNSHIFT WHILE I AM DOING 25-35 MPH. SOMETIMES IT WILL NOT UPSHIFT FROM 1ST GEAR. IT MAY TAKE SEVERAL SECONDS OR SEVERAL MINUTES FOR IT TO SHIFT OUT OF 1ST GEAR. WHEN IT DOES UPSHIFT AGAIN IT WILL SLAM INTO THE HIGHER GEAR. SOMETIMES THE SPEEDOMETER STOPS WORKING, THE AIRBAG ICON COMES ON, THE ENGINE ICON COMES ON, A WRENCH ICON COMES ON, SOMETIMES THE DISPLAY IS A SERIES OF DASHES AND SOMETIMES THE DISPLAY IS BLANK. IF I STOP AND RESTART THE ENGINE SOMETIMES THE SYMPTOMS GO AWAY AND SOMETIMES THE ICONS REMAIN VISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281938November 23, 2019
FUEL/PROPULSION SYSTEM
FUSE #27 BURNT UP AND VEHICLE WOULD NOT START BECAUSE THAT FUSE CONTROLS THE FUEL PUMP. THIS ISSUE WAS ADDRESSED IN TSB 15-0137. INCREDIBLE TO BELIEVE THAT SOMETHING THIS SIMPLE HAS NOT BEEN A RECALL FOR DRIVER SAFETY. VEHICLE LUCKILY WAS NOT IN MOTION WHEN IT HAPPENED. THIS MOST LIKELY WOULD NOT BE AN ITEM LOCATED IN A VIHICLE INCIDENT....SO THERE IS A GOOD CHANCE YOU HAVE NO IDEA HOW MANY DEATHS THIS HAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281240November 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE END OF LAST MAY, PULLING OUR CAMPER UP THE RATON PASS, IN A CONSTRUCTION ZONE AND A FOGGY SLEET STORM THE MIL ILLUMINATED, THE ENGINE DIED AND WE WERE BARELY ABLE TO NEGOTIATE OUR WAY BACK TO THE SHOULDER, AFTER JUST HAVING MERGED INTO THE LEFT LANE. WE WERE ABLE TO RESTART THE TRUCK AND IT DIED A COUPLE MORE TIMES ALONG THE WAY SO WE TOOK IT TO XIT FORD IN DALHART TX. THE TECH THERE FOUND A BUNCH OF CODES STORED IN THE PCM, CLEARED THEM AND SENT US ON OUR WAY AND THE DRIVE BACK TO DALLAS WAS UNEVENTFUL. AFTER WE GOT HOME, THE WIFE WAS DRIVING HER TRUCK ON THE FREEWAY AND IT DIED ON HER ON 3 DIFFERENT OCCASIONS, SO I TOOK IT TO NORTH CENTRAL FORD, SINCE THEY HAD DONE A PCM RECALL RE-FLASH (19V-075) ON IT PRIOR TO LEAVING FOR OUR TRIP. THEY TOLD US THERE WAS AN EVEN NEWER RE-FLASH AND THE PREFORMED THAT AND IT SEEMED TO SETTLE DOWN. WITH THE RECENT COLD SNAP WE HAVE HAD, THE TRUCK HAS STARTED TO EXHIBIT A "A CRANK NO-START" SYMPTOM AND WITH A LITTLE RESEARCH I CAME ACROSS "TSB 15-0137" WHICH FITS ALL OF OUR SYMPTOMS TO A TEE. THIS IS A VERY DANGEROUS SITUATION... HAVING YOUR TRUCK DIE ON YOU, WHILE PULLING A TRAILER, UP AN ALMOST 8000 FOOT PASS, IN A STORM... IT IS A WONDER WE WERE NOT KILLED! THE TSB WAS PUBLISHED SEPTEMBER 2, 2015 AND COVERS F150 MODEL YEARS 2009 - 2014. I BELIEVE FORD SHOULD ISSUE A RECALL FOR THIS, THERE ARE MANY PEOPLE ON THE INTERNET COMPLAINING ABOUT HAVING THE SAME ISSUE AND I WOULD NOT HAVE FOUND THE CURE WITHOUT THEM. THE ISSUE IS CAUSED BY THE FUEL PUMP CONTROL MODULE FUSE NOT HAVING CONTACTS LARGE ENOUGH TO CARRY THE CURRENT REQUIRED, GETTING HOT AND MELTING IN THE FUSE BOX. THE REMEDY LISTED IN THE TSB IS A NEW FUSE WITH CONTACTS AT LEAST 10 TIMES LARGER. WHEN I CHECKED OUR TRUCK FUSE 27 WAS INDEED MELTED AND I ORDERED EL3Z-14293-A AS SPECIFIED IN THE TSB. I AM ALSO SURPRISED THAT NEITHER DEALERSHIP SEEMED TO KNOW ABOUT THE TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281016November 19, 2019
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE AT A STOP LIGHT WITH THE AUTO DEFROST ENGAGED, THERE WAS AN ABNORMAL BANGING NOISE AND THE REAR DRIVER'S SIDE WINDOW SHATTERED WITHOUT WARNING. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,000. *DT THE CONSUMER STATED THAT SHE USED AUTO DEFROST TO WARM UP THE CAR PRIOR TO DRIVING THE VEHICLE. THE TEMPERATURE WAS 31 DEGREES THAT MORNING. THE WINDOW WAS REPLACED. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281022November 19, 2019
AIR BAGS
CONTINUED AIR BAG WARNING LIGHT EVEN AFTER BRIEF REPAIR PERIOD. LIGHT REMAINS ON IMMEDIATELY AFTER START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280803November 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I HAVE A F150 4-WHEEL ECO BOOST V6. I RECENTLY HAD MY VEHICLE IN FOR AN OIL CHANGE AND AT THAT TIME DECIDED TO HAVE THE RECALL DONE FOR THE SOFTWARE UPDATE. THE NEXT FEW DAYS I NOTICED THAT THERE WAS SOME HESITATION WITH THE GEARS SHIFTING AND THE TRANSMISSION AT TIMES WOULD DROP. I CONTACTED THE DEALERSHIP TO BRING MY TRUCK BACK IN AT THAT TIME THEY COULD NOT FIND ANYTHING WRONG BUT AN OIL PRESSURE SENSOR. SOME DAYS LATER I WAS DRIVING ON THE FEEDER ROAD GETTING READY TO ENTER THE HIGHWAY. AS SOON AS I ENTERED MY SPEEDOMETER STOP WORKING AND THE TRANSMISSION DROPPED INTO 1ST GEAR. THERE WAS A CAR BEHIND ME THAT ALMOST COLLIDED WITH MY TRUCK. MY FAMILY WAS IN THE CAR AT THE TIME AND THIS COULD HAVE BEEN A SERIOUS ACCIDENT. THE NEXT DAY I BROUGHT MY TRUCK BACK INTO THE DEALERSHIP AND THEY DID A QUICK DIAGNOSIS. THEY STATED THAT I HAD TRANSMISSION ISSUES AND THAT I NEEDED TO LOOK INTO GETTING ANOTHER VEHICLE THROUGH THEM AND TRADING MY TRUCK OUT. I WAS UPSET BY THE RESPONSE SO I TOOK MY VEHICLE TO A LOCAL TRANSMISSION SHOP WHERE THEY THOROUGHLY INSPECTED THE TRUCK. THE FINDINGS WERE THAT THE OSS SENSOR WAS FAULTY AND IT PULL UP A P0270 CODE. THE SHOP ADVISED ME THAT THIS WAS A WARRANTY AND SAFETY ISSUE AND THAT I IMMEDIATELY TAKE IT BACK TO THE DEALERSHIP TO HAVE IT REPAIRED. WHEN I RETURN TO THE DEALERSHIP THEY AT THAT TIME ACKNOWLEDGE THAT IT WAS A WARRANTY ISSUE AND COULD BE FIX, BUT THEY COULD NOT EVEN LOOK AT IT FOR 2-WEEKS AND WOULD NOT EVEN PROVIDE A LOANER AFTER STATING MY SAFETY CONCERNS. I THEN CONTACT FORD MOTOR COMPANY AND THEY COULD NOT ASSIST UNTIL THE DEALERSHIP LOOKED AT MY TRUCK. I DID STATE TO THEM THE TIME ISSUE AT THE DEALERSHIP BUT WAS TOLD THEY HAVE NO CONTROL OVER WHAT THEY DO. I'M STUCK WITH DRIVING A UNSAFE VEHICLE FOR AN ISSUE OUTSIDE OF MY CONTROL AND NO ONE AT FORD IS TAKING THE MATTER SERIOUSLY. THIS COULD CAUSE A FATAL OR SEVERE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280846November 18, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
UPON EXCELLARATION AND WHILE CRUISING AT HIGHER SPEED'S MY VEHICLE WILL DOWN SHIFT AUTOMATICALLY FROM 6TH GEAR TO THIRD GEAR CAUSING MY REAR WHEELS TO LOCK. I RECEIVE A WRENCH SIGN ON THE DISPLAY THE SPEEDOMETER STOPS WORKING, THE DRIVERS AIR BAG LIGHT COMES ON AND THE VEHICLE STAYS IN THIS GEAR UNTIL I STOP AND TURN OFF THE VEHICLE AND TURN IT BACK ON. ALSO AT TIMES WHILE DRIVING THE VEHICLE WILL SHIFT ON IT'S OWN WHILE DRIVING A CONSTANT SPEED FROM 6TH GEAR TO 4TH GEAR, TO 5TH GEAR AND BACK TO 6TH ALL WHILE DRIVING AT A CONSTANT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280931November 18, 2019
POWER TRAIN
VIOLENT DOWNSHIFT FROM 6TH TO 1ST AT HIGH SPEEDS 60+MPH , SEMI-VIOLENT DOWN-SHIFT FROM 4TH TO 1ST AND MID 25-45PMG, TRANSMISSION REMAINING IN 3RD GEAR INDEPENDENT OF SPEEDS. THIS IS ALL AFTER HAVING COMPLETED THE SOFTWARE UPDATE THAT WAS SUPPOSED TO HAVE FIXED THE ISSUE. AN IMPORTANT NOTE IS THAT MY TRUCK WAS NOT HAVING THIS ISSUE UNTIL THEY DID THE SOFTWARE UPDATE TO PREVENT THIS FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11280413November 15, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S RESIDENCE, IT FAILED TO START. THE VEHICLE WAS TOWED TO LITHIA SPRINGS FORD (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280421November 15, 2019
STEERING
POWER STEERING IS STARTING TO FAIL. THE SYMPTOMS ARE DIFFICULTY IN TURNING, WHEELS NOT RETURNING TO CENTER AFTER A TURN, COMPLETE POWER STEERING FAILURE. THE BIGGEST PROBLEM IS THAT THE EPAS SYSTEM IS MARRIED TO THE RACK AND PINION ASSEMBLY SO THE ENTIRE ASSEMBLY HAS TO BE REPLACED INSTEAD OF JUST THE EPAS. ABOUT A $2000 REPAIR. I UNDERSTAND PARTS BREAK BUT BUT HAVING TO REPLACE A MAJOR PART OF THE STEERING PACKAGE IS VERY POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279828November 13, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE VEHICLE WAS PARKED ON A DOWN HILL DRIVEWAY, IT BEGAN TO ROLL BACKWARDS. THE GEAR WAS SHIFTED INTO PARK, BUT THE PARKING BRAKE WAS NOT APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. ON A DIFFERENT OCCASION, WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE FORCEFULLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO EXCEED 50 MPH. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES BEFORE RESTARTING THE VEHICLE AND CONTINUING TO DRIVE WITH NO FAILURE. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE RADIATOR WAS COVERED IN OIL. THE VEHICLE WAS TAKEN TO ROD BAKER FORD SALES INC. (LOCATED AT 16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681), BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278563November 6, 2019
ELECTRICAL SYSTEM, STEERING, WHEELS
WHILE DRIVING, THE STEERING SEIZED UP MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. MULTIPLE WARNING LIGHTS: "SERVICE ADVANCED TRACK, POWER STEERING, HILL DESCENT ASSIST". DEALER REPORTS THAT EPAS SYSTEM HAS GONE BAD/FAILED. I'VE READ NUMEROUS REPORTS ON THE STEERING/ELECTRIC ISSUE. THIS IS A MAJOR SAFETY CONCERN AND NEEDS TO BE RECALLED. THIS TRUCK IS IN IMMACULATE SHAPE AND HAS 67,000 MILES ON IT. STEERING SHOULD NOT BE FAILING. PLEASE GET A RECALL GOING ON THIS BEFORE SOMEONE DIES I ALSO HAD A WHEEL STUD/BOLT SHEER OFF TWO WEEKS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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