Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11549916October 14, 2023
UNKNOWN OR OTHER
When parked, l returned to the vehicle to get my wallet, opened the driver’s side door, got the wallet, then locked and closed the door. Suddenly the rear windshield exploded, leaving a gaping hole and shrapnel in the truck bed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549322October 11, 2023
ENGINE
This morning, while making a left hand turn, the engine stopped running. I looked down at the dashboard. There was a message that read "auto start/stuff off" "Place vehicle in 'P' and re-start engine." I re-started the engine and continued my drive to work. I have looked on line to see why this would happen. I have a half full tank of gas. I was actually in the middle of my left turn when the engine just died and I had to read a message on the dashboard. This is extremely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549085October 9, 2023
ENGINE
Cam phaser rattle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548652October 6, 2023
POWER TRAIN
Had a major Transmission Failure. Transmission 10R80. Under 60,000 miles power train warranty. I have 59000 miles on truck. Took it to a ford dealer on Sept.12th.It took them two weeks to even look at problem they were so backed up with Trans issues. They said my 5+ years ran out on Aug. 4th.Laughed at the response thought no way Ford will not honor this claim. Especially since on May 15th had the transmission serviced for the same problems as in the class action suits I>E> delayed shifting,lagging,loud clunking when it would engage. At this time there were no icons or warning lamps displayed.They said since it wasn" at Ford dealer so this did not fall under my warranty period. IT would not shift from second to third. Sometimes it would down shift from 7th down to third when I was highway driving . The wrench icon came up on display immediately took to Ford dealership on the 12th . This shifting issue put myself and my passenger's in danger. Dealer has said to me that it will be 7000 for a new transmission or 5050.00 for a rebuilt to remedy the issue. I have service tickets to back this up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548366October 5, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that during cold start-ups, there was an abnormal ticking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired under an extended warranty, but the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548230October 4, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distributions disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546351September 25, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, there was a rattling sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer who diagnosed that the cam phaser had failed and needed to be replaced. The vehicle had been repaired under Customer Satisfaction Program: 21N03 (Cam Phaser Replacement). The failure reoccurred at approximately 108,000 miles. The failure caused the timing chain to fail. The contact was informed that the timing chain needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546061September 22, 2023
POWER TRAIN
Transmission delays switching into next gear; slips in and out of gear; slips into neutral while driving; fails to accelerate and then jerks into higher gear. All these things happen almost daily. This has been happening since I bought the truck in 2020. I took it to a transmission service provider. They noticed the delays switching into gear but no codes were displayed to help them know what to fix. No warnings were displayed. It started happening soon after I bought the truck. Now it happens almost daily. It's scary. I feel I'm not in control of the vehicle. I've read online that there is a class action lawsuit filed. I am unsure of what actions I should take.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545386September 19, 2023
POWER TRAIN
While this incident took place last week, this has been an ongoing issue with the truck since purchase new from Golf Mills ford in Illinois. Transmission has been jumpy since truck was purchased, changing gears randomly, lurching or suddenly downshifting. I have reported this multiple times and was repeatedly informed it could not be replicated or that this was "normal". Recently, when decelerating, the truck has lurched so suddenly with a load bang, that we thought we had been rear-ended. This has happened on 4 separate occasions, all when decelerating or coming to a stop. Also recently, the transmission stuck in 8th gear and would not shift up or down regardless of accelerating or decelerating. Eventually it shifted up to 9 and 10 with a clanking noise, but then the transmission overheated and forced me to stop the truck on the side of a busy highway. This has not repeated since but 8th seems to be a troublesome point of change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545397September 19, 2023
POWER TRAIN
On a regular basis the truck will pause between gear changes (usually 2>3 or 3>4) resulting in a temporary loss of power. The truck will initially accelerate, then pause for a second or two before engaging the next gear, sometimes skipping a gear completely. This has happened several times while crossing traffic or pulling out into fast moving traffic and has almost resulted in an accident on several occasions. . Per other complaints this has been a repeated issue since the vehicle was purchased and has been brought up to dealer service regularly with the feedback this cannot be replicated, or that it is normal. (I really hope it is not normal). They did complete a software update (at my expense) but this did not resolve the issue. I have also heard this same complaint from multiple other truck owners of similar years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545423September 19, 2023
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the lug nuts on all four wheels were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545128September 18, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that at the initial start-up, while the vehicle was idling there was a clicking sound coming from the driver’s side front end of the vehicle. The contact stated that the failure started after receiving an oil change and tire rotation. The contact was informed that the failure was related to TSB: 23-2052 (Engine and Engine Cooling) however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 124,207.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544968September 16, 2023
ENGINE
My truck engine has a very unusual ticking, rattle noise. I have been researching several Ford f-150 forums and the same year and motor everyone is having issues with and they are the same as mine. I can not afford to have it diagnosed but every forum said it needed an engine replacement. I also had another issue with the oil consumption, I was driving today and out of no where I lost oil pressure and oil light came on so I pulled over, I turned truck off and I checked the engine oil and it was fine. I started truck up and it was back to reading normal pressure. I don’t know if that was a fluke but definitely not normal. I am worried about the engine rattle and ticking noise it is definitely not normal and it is fairly loud. There are several tsb I seen online about this year and model of truck with same exact issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544743September 15, 2023
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon startup, the vehicle started to shake violently. The contact then stated that while driving at an undisclosed speed, he heard a rattling sound, and the vehicle shook violently. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser timing failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544834September 15, 2023
AIR BAGS
On the morning of September 14, 2023 I was involved in a front end collision. I am concerned there was no airbag deployment. I was traveling 40mph 1 sec prior and slammed on brakes before impacting another vehicle. Vehicle total loss. Vehicle started flashing hazards and displayed a message on the dashscreen- I believe it had the word "safety" in the message. I was the sole occupant. I am 2nd owner of truck, which had clean vehicle history and no prior collisions. I have dashcam footage from my vehicle; person in vehicle behind me also provided dashcam footage. This is too large to upload but can be provided on request.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11543618September 9, 2023
ENGINE
Cam phaser rattle, imminent engine failure as I understand it, all 2G engines have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543327September 8, 2023
ELECTRICAL SYSTEM
We tried to turn the vehicle OFF and it would not switch off. Literally we turned the key off but the motor kept running. We took it to a local mechanic who said the vehicle's wiring system has been melted and it would need to go to a dealer. Ford confirmed that the wiring harness melted and the vehicle's but the cause is unclear. Pictures show that the wiring got very hot, hot enough to melt plastic and discolor it. Ford says, that's what happens sometimes with 7 year vehicles. However, where plastic is discolored means there was open flame or sparking. Had the truck caught fire, the passengers may not have been able to exit if the doors were locked and the electric locks didn't work. We have not had it repaired and are considering an insurance claim. There were no warning lamps. No one has inspected the vehicle other than the original local mechanic and the Ford Dealer in Auburn, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543098September 7, 2023
SERVICE BRAKES
The contact owns a 2018 Ford F-150. The contact stated that after starting the vehicle and shifting to reverse, the vehicle immediately drove backwards however, while depressing the brake pedal, the pedal extended to the floor and the vehicle failed to stop. The contact quickly shifted into park to stop the vehicle. The contact stated that the failure had occurred on two separate occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543167September 7, 2023
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
Began shifting hard/sticking. Took to dealer in May 2023, said it was fixed. Same day issue still happening. Took back to dealer, again said it was fixed. Not even 5 miles and same issue. Again back to the dealer, kept truck for about 7 weeks and told me it was fixed, still having the same issue. Ford has not out a recap but mechanics from dealer are telling people that is “normal”. I highly doubt whole trying to merge onto a highway and you try to accelerate and truck does not pickup but stays in 3rd gear is normal. I almost got rear ended. This is a huge safety issue and as I did some research I see I am not the only one. As there is a class action lawsuit against ford for this exact reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543168September 7, 2023
STRUCTURE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150